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COMMERCIAL TRUCK DRIVER, IN-DEPTH: We're Kind Of At The Mercy Of The Customer

About this video 

James goes in-depth with his story of being a commercial truck driver. He shares what he likes best about his job and what he finds most challenging. He also talks about the availability of jobs in the industry and what drivers need to do to get them. He speaks about the demands of the industry which make it necessary for him to work 12-hour days.

Job Title: Commercial Truck Driver
Employer: Con-Way Frieght

Job Summary: Industrial Truck and Tractor Operators

Job Description

Industrial truck and tractor operators drive trucks and tractors that move materials around warehouses, storage yards, or worksites. These trucks, often called forklifts, have a lifting mechanism and forks, which makes them useful for moving heavy and large objects. Some industrial truck and tractor operators drive tractors that pull trailers loaded with material around factories or storage areas.

On-the-Job Training

Short-term on-the-job training

Additional Info

Several states and many cities require crane operators to be licensed. To get a license, operators typically must complete a skills test in which they show that they can control a crane. They also usually must pass a written exam that tests their knowledge of safety rules and procedures.

Certification Requirement

Quick Facts

Average salary
Average salary
National Statistic Change Location
$20,000 - $50,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Indoor, Outdoor, Physically demanding
Personal qualities
Personal Qualities
Likes working with hands, Technical skills, Hand-eye coordination, Patience, Strength/stamina

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>I would</span> <span m='497'>say</span> <span m='994'>that</span> <span m='1491'>the</span> <span m='1990'>customers</span> <span m='2520'>that</span> <span m='2680'>I</span> <span m='2770'>meet--</span> <span m='5110'>lately,</span> <span m='5530'>that</span> <span m='5730'>is</span> <span m='5860'>what</span> <span m='6020'>I</span> <span m='6120'>like</span> <span m='6850'>the</span> <span m='6940'>most</span> <span m='7410'>about</span> <span m='7770'>my job.</span> <span m='9040'>Residential</span> <span m='9680'>deliveries,</span> <span m='10670'>that's</span> <span m='10940'>the</span> <span m='11060'>most</span> <span m='11400'>challenging.</span> <span m='12110'>Most</span> <span m='12380'>challenging</span> <span m='13100'>is</span> <span m='14130'>getting</span> <span m='14620'>everything</span> <span m='15110'>emptied</span> <span m='15600'>in a</span> <span m='16090'>timely</span> <span m='16580'>manner.</span> <span m='17070'>So,</span> <span m='17560'>yeah,</span> <span m='18050'>that's probably</span> <span m='18540'>the most</span> <span m='19030'>challenging.</span> </p><p><span m='20020'>Actually,</span> <span m='20520'>with</span> <span m='20690'>a</span> <span m='20820'>clean</span> <span m='21310'>record,</span> <span m='21750'>it's</span> <span m='22140'>not</span> <span m='22870'>hard</span> <span m='23360'>to</span> <span m='23480'>get</span> <span m='23650'>a</span> <span m='23700'>job.</span> <span m='24230'>You</span> <span m='24340'>have</span> <span m='24470'>to</span> <span m='24570'>put</span> <span m='24770'>a</span> <span m='24810'>little</span> <span m='25010'>money</span> <span m='25380'>aside</span> <span m='26210'>now</span> <span m='26730'>these</span> <span m='27030'>days</span> <span m='27310'>to go to a</span> <span m='27640'>driving</span> <span m='28300'>school.</span> <span m='29340'>And</span> <span m='29480'>when</span> <span m='29610'>you</span> <span m='29760'>learn</span> <span m='30090'>that,</span> <span m='32260'>there</span> <span m='32720'>are</span> <span m='32940'>plenty</span> <span m='33320'>of</span> <span m='33400'>jobs</span> <span m='33810'>out there.</span> </p><p><span m='34510'>Lately</span> <span m='35130'>it's</span> <span m='36050'>required</span> <span m='36670'>for</span> <span m='36870'>us</span> <span m='37080'>to</span> <span m='37280'>put in</span> <span m='37700'>12-hour</span> <span m='38010'>days</span> <span m='38400'>and</span> <span m='38836'>finish.</span> <span m='42630'>I</span> <span m='42740'>would</span> <span m='42900'>like,</span> <span m='43905'>if</span> <span m='44290'>it</span> <span m='44390'>was</span> <span m='44550'>up</span> <span m='44700'>to</span> <span m='44820'>me,</span> <span m='45070'>to</span> <span m='45160'>put</span> <span m='45330'>in</span> <span m='45440'>a</span> <span m='45520'>little</span> <span m='45830'>less,</span> <span m='46270'>yes.</span> <span m='49520'>When</span> <span m='49640'>there are</span> <span m='50000'>late</span> <span m='50380'>pickups</span> <span m='50700'>and</span> <span m='51405'>we're</span> <span m='51790'>at the</span> <span m='52266'>mercy</span> <span m='52742'>of the</span> <span m='53218'>customers,</span> <span m='54170'>it's just</span> <span m='54646'>kind of</span> <span m='55122'>mandatory</span> <span m='56074'>thing.</span> <span m='59150'>That's</span> <span m='59430'>the</span> <span m='59520'>way</span> <span m='59750'>it goes.</span> </p><p><span m='60830'>We,</span> <span m='62440'>as</span> <span m='62930'>an</span> <span m='63110'>LTL</span> <span m='63670'>company,</span> <span m='63930'>we're</span> <span m='64190'>not</span> <span m='64663'>allowed</span> <span m='65136'>to</span> <span m='65609'>set</span> <span m='66082'>our</span> <span m='66555'>hours.</span> <span m='69400'>An</span> <span m='69500'>owner-op,</span> <span m='70220'>somebody</span> <span m='70586'>who</span> <span m='71840'>drives</span> <span m='72160'>his own</span> <span m='72530'>tractor,</span> <span m='72980'>might</span> <span m='73320'>be,</span> <span m='73520'>but</span> <span m='73730'>very</span> <span m='74070'>rarely.</span> <span m='76610'>They're</span> <span m='77250'>gone</span> <span m='78050'>for</span> <span m='78180'>weeks</span> <span m='78570'>at a time.</span> <span m='81250'>We've</span> <span m='81820'>got</span> <span m='82010'>it</span> <span m='82080'>pretty</span> <span m='82460'>good,</span> <span m='83960'>I</span> <span m='84260'>would have</span> <span m='84560'>to say.</span> </p>","file":{"id":290504,"video_id":"2710980664001","name":"1174-James-p-CommercialTrucker2 In-Depth","duration":85589,"thumbnail_url":null}});