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CITY AMBASSADOR, IN-DEPTH: You Need To Know How To Handle A Tense Situation

About this video 

Maalik goes in-depth with his story about being a City Ambassador. He talks about why this job makes him feel good about himself, and he shares the skills he learned to deal with the challenges a job like his poses. He also talks about what this job has taught him about dealing with people and being opened-minded.

Job Title: City Ambassador

Job Summary: Hand Laborers and Material Movers

Job Description

Hand laborers and material movers transport objects without using machines. Some workers move freight, stock, or other materials around storage facilities; others clean vehicles; some pick up unwanted household goods; and still others pack materials for moving.

On-the-Job Training

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Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$0 - $25,000
Projected job growth
Projected Job Growth
-10 to 50 percent
Typical schedule
Typical schedule
Full-time, Long hours, Part-time
Typical workplace
Typical workplace
Indoor, Outdoor, Physically demanding
Personal qualities
Personal Qualities
Strength/stamina

Educational Path

Education requirement
Education Requirement
High school degree
Recommended majors
Recommended Majors
Construction Trades
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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='260'>What I</span> <span m='430'>like</span> <span m='650'>most</span> <span m='980'>about</span> <span m='1100'>my</span> <span m='1270'>job</span> <span m='1585'>is</span> <span m='1900'>people</span> <span m='2210'>actually</span> <span m='2300'>walk up</span> <span m='2770'>to</span> <span m='3160'>me</span> <span m='3525'>and thank me.</span> <span m='4130'>And</span> <span m='4470'>I</span> <span m='4550'>could</span> <span m='4810'>just</span> <span m='5020'>be</span> <span m='5320'>picking</span> <span m='5710'>up</span> <span m='6200'>trash,</span> <span m='7180'>or</span> <span m='9510'>just</span> <span m='9770'>walking</span> <span m='10080'>around,</span> <span m='10860'>just</span> <span m='11180'>doing</span> <span m='11250'>security</span> <span m='11800'>in</span> <span m='11900'>any</span> <span m='12040'>way.</span> <span m='12390'>And people</span> <span m='12730'>walk up to</span> <span m='13080'>me,</span> <span m='13240'>and they</span> <span m='13630'>thank</span> <span m='13840'>me. And</span> <span m='14000'>that's a</span> <span m='14380'>great</span> <span m='14710'>feeling.</span> <span m='16638'>Because it's</span> <span m='17120'>numerous</span> <span m='17602'>people,</span> <span m='18084'>a</span> <span m='18566'>day.</span> <span m='19048'>It makes</span> <span m='19530'>me feel</span> <span m='20012'>good about myself.</span> <span m='20494'>It makes</span> <span m='20976'>me feel</span> <span m='21940'>happy.</span> </p><p><span m='23880'>The</span> <span m='23950'>most</span> <span m='24260'>challenging</span> <span m='25020'>part</span> <span m='25470'>is</span> <span m='26720'>knowing</span> <span m='27560'>how</span> <span m='27920'>to</span> <span m='29051'>control</span> <span m='29670'>yourself.</span> <span m='30910'>Because</span> <span m='31550'>you</span> <span m='31800'>are</span> <span m='32080'>in</span> <span m='32880'>many</span> <span m='33200'>different</span> <span m='33560'>situations</span> <span m='33940'>to</span> <span m='34320'>where</span> <span m='36340'>individuals</span> <span m='37910'>are</span> <span m='39150'>narrow-minded</span> <span m='40800'>and</span> <span m='41910'>knowing</span> <span m='42170'>us,</span> <span m='42760'>we</span> <span m='43230'>work for</span> <span m='43370'>the</span> <span m='43520'>businesses</span> <span m='43855'>in</span> <span m='44190'>Berkeley,</span> <span m='45350'>so,</span> <span m='45590'>therefore,</span> <span m='46200'>if the</span> <span m='46440'>businesses</span> <span m='47120'>have</span> <span m='47280'>a</span> <span m='47350'>problem</span> <span m='47605'>with</span> <span m='47860'>the</span> <span m='47980'>individual</span> <span m='49220'>we</span> <span m='49320'>have</span> <span m='49580'>to remove</span> <span m='50080'>them.</span> </p><p><span m='50580'>And</span> <span m='51480'>if</span> <span m='51610'>that</span> <span m='51800'>person</span> <span m='52140'>doesn't</span> <span m='52610'>want</span> <span m='52800'>to</span> <span m='52870'>be</span> <span m='53050'>removed,</span> <span m='53820'>then</span> <span m='54640'>that's</span> <span m='54900'>where the</span> <span m='55070'>altercation</span> <span m='55660'>is.</span> <span m='57920'>We're</span> <span m='58200'>not</span> <span m='58500'>legally</span> <span m='59220'>able</span> <span m='59600'>to</span> <span m='60460'>pick you up</span> <span m='60770'>and</span> <span m='61300'>move</span> <span m='61590'>you.</span> <span m='63378'>But</span> <span m='66400'>situations</span> <span m='67100'>get</span> <span m='67310'>high</span> <span m='67810'>tense.</span> <span m='68030'>Voices</span> <span m='68380'>get</span> <span m='68900'>very</span> <span m='69170'>high.</span> <span m='69590'>And you</span> <span m='69720'>have</span> <span m='69920'>to</span> <span m='70030'>know</span> <span m='70380'>how</span> <span m='70550'>to</span> <span m='70850'>work</span> <span m='71100'>yourself</span> <span m='71530'>out</span> <span m='71660'>of</span> <span m='71740'>the</span> <span m='71820'>situation</span> <span m='72650'>the</span> <span m='72720'>right</span> <span m='73000'>way,</span> <span m='73340'>in</span> <span m='73780'>a</span> <span m='73930'>calm</span> <span m='74590'>manner.</span> <span m='75110'>You</span> <span m='75280'>have</span> <span m='75450'>to</span> <span m='75560'>know</span> <span m='75800'>how</span> <span m='75960'>to</span> <span m='78070'>agree</span> <span m='78420'>with</span> <span m='78580'>that</span> <span m='78810'>person,</span> <span m='79430'>as</span> <span m='79640'>well</span> <span m='79940'>as</span> <span m='80810'>disagree</span> <span m='81300'>with</span> <span m='81410'>that</span> <span m='81570'>person.</span> </p><p><span m='82490'>It's</span> <span m='82950'>actually not.</span> <span m='83410'>You have to be</span> <span m='83870'>18</span> <span m='84200'>years</span> <span m='84380'>of</span> <span m='84490'>age,</span> <span m='85880'>high</span> <span m='86010'>school</span> <span m='86325'>diploma</span> <span m='87190'>or</span> <span m='87550'>GED.</span> <span m='89890'>I</span> <span m='90050'>just</span> <span m='90340'>recently</span> <span m='90660'>turned</span> <span m='90950'>19</span> <span m='91490'>years of age.</span> <span m='92350'>So</span> <span m='93210'>I'm</span> <span m='93390'>the</span> <span m='93460'>youngest</span> <span m='93880'>one</span> <span m='94100'>on</span> <span m='94310'>the</span> <span m='94440'>team,</span> <span m='94925'>and probably</span> <span m='95410'>the</span> <span m='95590'>youngest</span> <span m='96150'>ambassador</span> <span m='97230'>in</span> <span m='97420'>our</span> <span m='97550'>program.</span> <span m='98690'>We're</span> <span m='99050'>all</span> <span m='99380'>over</span> <span m='101080'>the</span> <span m='101170'>Bay</span> <span m='101380'>Area.</span> <span m='101740'>We're</span> <span m='102030'>Berkeley,</span> <span m='102990'>we're</span> <span m='103480'>Solano</span> <span m='103910'>Ave,</span> <span m='104385'>Albany.</span> <span m='105330'>We're</span> <span m='105860'>San Jose,</span> <span m='108700'>San</span> <span m='108970'>Francisco,</span> <span m='109630'>Fisherman's</span> <span m='109800'>Wharf,</span> <span m='110410'>Oakland,</span> <span m='112080'>as</span> <span m='112330'>well</span> <span m='112590'>as</span> <span m='112770'>Jack</span> <span m='113100'>London.</span> <span m='113870'>And</span> <span m='114040'>we</span> <span m='114220'>go</span> <span m='115070'>down</span> <span m='115310'>to</span> <span m='115370'>southern</span> <span m='115760'>Cal,</span> <span m='116420'>all</span> <span m='116640'>the</span> <span m='116710'>way</span> <span m='117710'>down</span> <span m='118060'>to</span> <span m='119700'>East</span> <span m='119910'>Coast.</span> </p><p><span m='120740'>This</span> <span m='120890'>job</span> <span m='121170'>has</span> <span m='121240'>taught</span> <span m='121650'>me</span> <span m='121870'>to</span> <span m='122230'>always</span> <span m='122440'>be</span> <span m='122610'>aware,</span> <span m='122900'>and</span> <span m='123580'>always</span> <span m='124160'>stay</span> <span m='124650'>on</span> <span m='124960'>my</span> <span m='125415'>toes.</span> <span m='125870'>Because you don't</span> <span m='126130'>know what's</span> <span m='126290'>going to</span> <span m='126370'>happen.</span> <span m='128660'>Even</span> <span m='128889'>though</span> <span m='129280'>we're</span> <span m='129430'>picking</span> <span m='129530'>up</span> <span m='129600'>trash,</span> <span m='129943'>and we're</span> <span m='130286'>smiling</span> <span m='130630'>at</span> <span m='131110'>people,</span> <span m='131540'>there</span> <span m='131860'>are</span> <span m='132635'>individuals</span> <span m='133050'>that</span> <span m='133370'>have</span> <span m='133960'>issues</span> <span m='134380'>with</span> <span m='134550'>us,</span> <span m='137600'>that</span> <span m='139600'>turn it into</span> <span m='140040'>an altercation.</span> <span m='140295'>So</span> <span m='140550'>you've</span> <span m='140710'>always</span> <span m='141130'>got to keep</span> <span m='141200'>your</span> <span m='141495'>eye</span> <span m='141790'>open.</span> <span m='143200'>And just</span> <span m='143670'>be</span> <span m='143900'>open</span> <span m='144280'>minded.</span> <span m='145240'>It helped</span> <span m='145670'>me</span> <span m='146100'>become open</span> <span m='146210'>minded</span> <span m='146480'>as</span> <span m='146750'>a</span> <span m='147280'>person.</span> <span m='148530'>From</span> <span m='149130'>working in</span> <span m='149560'>Berkeley,</span> <span m='149840'>I</span> <span m='150040'>started</span> <span m='150360'>doing yoga</span> <span m='150797'>because</span> <span m='152110'>there's</span> <span m='152850'>so</span> <span m='153070'>many</span> <span m='153380'>yoga</span> <span m='153670'>places</span> <span m='155190'>around</span> <span m='155880'>and</span> <span m='157080'>so</span> <span m='157680'>many</span> <span m='158280'>college</span> <span m='158580'>kids do it,</span> <span m='158880'>and</span> <span m='159180'>I got interested in it,</span> <span m='159480'>so I started</span> <span m='159780'>doing yoga.</span> <span m='160080'>I like it.</span> </p>","file":{"id":291091,"video_id":"2714797347001","name":"1211-Maalik-p-CityEmbassador2 In-Depth","duration":163353,"thumbnail_url":null}});

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