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IT SUPERVISOR: In The IT Field You Just Don't Wear One Hat

About this video 

Patrick talks to us about his job as an Information Technology Supervisor for a utility company in a large city in Texas. He shares what his day looks like and he talks about how he got his job after graduating from college. He also shares what he wishes he had known about his career before he started and advices people interested in going into IT to have variety in their education and training.

Degree: Computer Science
Job Title: IT Supervisor

Job Summary: Computer and Information Systems Managers

Job Description

Computer and information systems managers, often called information technology managers (IT managers or IT project managers), plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing the appropriate computer systems to meet those goals.

On-the-Job Training

None

Additional Info

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower-level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for an organization, may need more than 15 years of experience in the IT field before being considered for a job.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$70,000 - $170,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Problem solving skills, Analytical skills, Written communication skills, Verbal communication skills, Leadership ability, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='960'>I</span> <span m='1210'>am</span> <span m='1460'>currently</span> <span m='1780'>the</span> <span m='2410'>IT</span> <span m='2730'>Manager</span> <span m='3180'>for</span> <span m='3440'>Garland</span> <span m='3925'>Power &amp; Light.</span> <span m='4410'>A typical</span> <span m='4910'>day</span> <span m='5080'>for</span> <span m='5180'>me</span> <span m='5430'>is</span> <span m='6020'>coming</span> <span m='6250'>in,</span> <span m='7500'>checking</span> <span m='8039'>logs,</span> <span m='10134'>managing</span> <span m='11058'>a</span> <span m='11982'>group</span> <span m='12444'>of about</span> <span m='13368'>five</span> <span m='13830'>people,</span> <span m='15010'>making sure</span> <span m='15450'>things</span> <span m='15720'>are</span> <span m='15770'>working,</span> <span m='16210'>and</span> <span m='18327'>doing some</span> <span m='18806'>paperwork,</span> <span m='19285'>as well</span> <span m='19764'>as</span> <span m='21201'>accounting-type</span> <span m='21680'>paperwork</span> <span m='22159'>and things</span> <span m='22638'>of that nature.</span> </p><p><span m='23120'>I</span> <span m='23200'>went</span> <span m='23380'>to</span> <span m='23420'>school</span> <span m='23980'>at the</span> <span m='24475'>University</span> <span m='24970'>of Texas.</span> <span m='25960'>I studied</span> <span m='27445'>computer</span> <span m='27940'>science.</span> <span m='28930'>I've got a</span> <span m='29425'>degree in</span> <span m='29920'>computer science</span> <span m='30415'>with a</span> <span m='30910'>minor</span> <span m='31405'>in mathematics.</span> <span m='32395'>And</span> <span m='34870'>I was</span> <span m='35365'>just putting</span> <span m='35860'>my resumes out there</span> <span m='36355'>for</span> <span m='36850'>different companies</span> <span m='37345'>that were looking</span> <span m='37840'>for IT</span> <span m='38335'>personnel.</span> <span m='39325'>I got hired as</span> <span m='39820'>a</span> <span m='40270'>systems</span> <span m='40780'>analyst,</span> <span m='41868'>and then</span> <span m='42356'>moved</span> <span m='42844'>into</span> <span m='43332'>the</span> <span m='43820'>IT manager</span> <span m='44308'>soon after that.</span> </p><p><span m='45780'>One</span> <span m='45960'>thing</span> <span m='46150'>I wish</span> <span m='46300'>I would have</span> <span m='46520'>known,</span> <span m='46810'>is that</span> <span m='47816'>in the</span> <span m='48180'>IT</span> <span m='48970'>field,</span> <span m='50210'>you</span> <span m='50300'>don't</span> <span m='50390'>wear</span> <span m='50590'>just one</span> <span m='51045'>hat.</span> <span m='52480'>There's</span> <span m='52800'>many</span> <span m='53040'>different</span> <span m='53260'>hats</span> <span m='53480'>that you wear.</span> <span m='54636'>So there's</span> <span m='55132'>not</span> <span m='55628'>particular thing</span> <span m='56850'>in</span> <span m='56980'>my</span> <span m='57120'>situation</span> <span m='57425'>that I</span> <span m='57730'>do.</span> <span m='59164'>Sometimes</span> <span m='59642'>I'm doing</span> <span m='60120'>desktop stuff,</span> <span m='60598'>sometimes</span> <span m='61076'>I'm doing</span> <span m='61554'>database.</span> <span m='62510'>Sometimes</span> <span m='62988'>I'm doing</span> <span m='63466'>server work,</span> <span m='63944'>sometimes</span> <span m='64422'>network-type</span> <span m='64900'>things.</span> <span m='65860'>So</span> <span m='66330'>it's</span> <span m='66450'>not</span> <span m='66680'>just</span> <span m='66820'>one</span> <span m='67040'>hat</span> <span m='67270'>that you wear</span> <span m='67748'>as an IT</span> <span m='68226'>personnel.</span> <span m='70100'>If I'd have know that</span> <span m='70540'>going</span> <span m='71020'>in,</span> <span m='71120'>I</span> <span m='71160'>would</span> <span m='71600'>have</span> <span m='71890'>broadened</span> <span m='72746'>my</span> <span m='73242'>education</span> <span m='73738'>and</span> <span m='74234'>learned</span> <span m='75226'>a lot more</span> <span m='75722'>things.</span> <span m='76218'>Fortunately,</span> <span m='76714'>I was able to</span> <span m='77210'>learn a lot of things</span> <span m='77706'>on the</span> <span m='78202'>job.</span> <span m='79690'>That helped</span> <span m='80186'>me out.</span> </p><p><span m='80690'>My</span> <span m='80860'>advice</span> <span m='81200'>would</span> <span m='81310'>be</span> <span m='81490'>to</span> <span m='82341'>not just</span> <span m='82802'>focus</span> <span m='83263'>on</span> <span m='86960'>one</span> <span m='87770'>subject</span> <span m='88260'>of IT.</span> <span m='89240'>If you want to go into</span> <span m='89500'>IT,</span> <span m='90520'>it's best that</span> <span m='90700'>you</span> <span m='90820'>have</span> <span m='90950'>a</span> <span m='91000'>broad</span> <span m='91330'>spectrum</span> <span m='92648'>of</span> <span m='93136'>education</span> <span m='93624'>and</span> <span m='94112'>training for that,</span> <span m='95090'>so</span> <span m='95300'>that</span> <span m='95460'>you'll</span> <span m='95580'>be</span> <span m='95720'>more</span> <span m='95930'>versatile</span> <span m='96530'>and</span> <span m='98030'>able</span> <span m='98330'>to</span> <span m='98630'>market</span> <span m='98930'>yourself</span> <span m='99830'>when you go</span> <span m='100130'>looking</span> <span m='100430'>for a job.</span> </p>","file":{"id":306585,"video_id":"2805127785001","name":"1296-Patrick-p-ITSupervisor","duration":101448,"thumbnail_url":null}});