× We offer our visitors 5 free video views. Download the free iOS app here for access to thousands of videos. Schools may contact us for full platform access.
Tourist 2660431221001 2805180591001 vs 5277fd24e4b0109bf3eef6dc 1592194017001

IT SUPERVISOR: In The IT Field You Just Don't Wear One Hat

About this video 

Patrick talks to us about his job as an Information Technology Supervisor for a utility company in a large city in Texas. He shares what his day looks like and he talks about how he got his job after graduating from college. He also shares what he wishes he had known about his career before he started and advices people interested in going into IT to have variety in their education and training.

Degree: Computer Science
Job Title: IT Supervisor

Job Summary: Computer and Information Systems Managers

Job Description

Computer and information systems managers, often called information technology managers (IT managers or IT project managers), plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing the appropriate computer systems to meet those goals.

On-the-Job Training


Additional Info

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower-level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for an organization, may need more than 15 years of experience in the IT field before being considered for a job.

Quick Facts

Average salary
Average salary
National Statistic Change Location
$70,000 - $170,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Typical workplace
Typical workplace
Indoor, Office, Hospital / Clinic
Personal qualities
Personal Qualities
Analytical skills, Leadership ability, Organizational skills, Problem solving skills, Verbal communication skills, Written communication skills

PathSource provides free English transcriptions for each of our informational interviews on video which will appear here after you have signed in. Our advanced transcriptions are highly interactive. They scroll down automatically as the video plays and users can jump to a specific part of the video by clicking on any word in the transcript.

For a small fee, we offer transcriptions in different languages, making PathSource a great tool for English Language Learners. This feature is currently available for customers in the education field only.

Please contact us at support@pathsoruce.com if you have any questions or would like to get a price quote for advanced transcripts offered in a second language.

P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='960'>I</span> <span m='1210'>am</span> <span m='1460'>currently</span> <span m='1780'>the</span> <span m='2410'>IT</span> <span m='2730'>Manager</span> <span m='3180'>for</span> <span m='3440'>Garland</span> <span m='3925'>Power &amp; Light.</span> <span m='4410'>A typical</span> <span m='4910'>day</span> <span m='5080'>for</span> <span m='5180'>me</span> <span m='5430'>is</span> <span m='6020'>coming</span> <span m='6250'>in,</span> <span m='7500'>checking</span> <span m='8039'>logs,</span> <span m='10134'>managing</span> <span m='11058'>a</span> <span m='11982'>group</span> <span m='12444'>of about</span> <span m='13368'>five</span> <span m='13830'>people,</span> <span m='15010'>making sure</span> <span m='15450'>things</span> <span m='15720'>are</span> <span m='15770'>working,</span> <span m='16210'>and</span> <span m='18327'>doing some</span> <span m='18806'>paperwork,</span> <span m='19285'>as well</span> <span m='19764'>as</span> <span m='21201'>accounting-type</span> <span m='21680'>paperwork</span> <span m='22159'>and things</span> <span m='22638'>of that nature.</span> </p><p><span m='23120'>I</span> <span m='23200'>went</span> <span m='23380'>to</span> <span m='23420'>school</span> <span m='23980'>at the</span> <span m='24475'>University</span> <span m='24970'>of Texas.</span> <span m='25960'>I studied</span> <span m='27445'>computer</span> <span m='27940'>science.</span> <span m='28930'>I've got a</span> <span m='29425'>degree in</span> <span m='29920'>computer science</span> <span m='30415'>with a</span> <span m='30910'>minor</span> <span m='31405'>in mathematics.</span> <span m='32395'>And</span> <span m='34870'>I was</span> <span m='35365'>just putting</span> <span m='35860'>my resumes out there</span> <span m='36355'>for</span> <span m='36850'>different companies</span> <span m='37345'>that were looking</span> <span m='37840'>for IT</span> <span m='38335'>personnel.</span> <span m='39325'>I got hired as</span> <span m='39820'>a</span> <span m='40270'>systems</span> <span m='40780'>analyst,</span> <span m='41868'>and then</span> <span m='42356'>moved</span> <span m='42844'>into</span> <span m='43332'>the</span> <span m='43820'>IT manager</span> <span m='44308'>soon after that.</span> </p><p><span m='45780'>One</span> <span m='45960'>thing</span> <span m='46150'>I wish</span> <span m='46300'>I would have</span> <span m='46520'>known,</span> <span m='46810'>is that</span> <span m='47816'>in the</span> <span m='48180'>IT</span> <span m='48970'>field,</span> <span m='50210'>you</span> <span m='50300'>don't</span> <span m='50390'>wear</span> <span m='50590'>just one</span> <span m='51045'>hat.</span> <span m='52480'>There's</span> <span m='52800'>many</span> <span m='53040'>different</span> <span m='53260'>hats</span> <span m='53480'>that you wear.</span> <span m='54636'>So there's</span> <span m='55132'>not</span> <span m='55628'>particular thing</span> <span m='56850'>in</span> <span m='56980'>my</span> <span m='57120'>situation</span> <span m='57425'>that I</span> <span m='57730'>do.</span> <span m='59164'>Sometimes</span> <span m='59642'>I'm doing</span> <span m='60120'>desktop stuff,</span> <span m='60598'>sometimes</span> <span m='61076'>I'm doing</span> <span m='61554'>database.</span> <span m='62510'>Sometimes</span> <span m='62988'>I'm doing</span> <span m='63466'>server work,</span> <span m='63944'>sometimes</span> <span m='64422'>network-type</span> <span m='64900'>things.</span> <span m='65860'>So</span> <span m='66330'>it's</span> <span m='66450'>not</span> <span m='66680'>just</span> <span m='66820'>one</span> <span m='67040'>hat</span> <span m='67270'>that you wear</span> <span m='67748'>as an IT</span> <span m='68226'>personnel.</span> <span m='70100'>If I'd have know that</span> <span m='70540'>going</span> <span m='71020'>in,</span> <span m='71120'>I</span> <span m='71160'>would</span> <span m='71600'>have</span> <span m='71890'>broadened</span> <span m='72746'>my</span> <span m='73242'>education</span> <span m='73738'>and</span> <span m='74234'>learned</span> <span m='75226'>a lot more</span> <span m='75722'>things.</span> <span m='76218'>Fortunately,</span> <span m='76714'>I was able to</span> <span m='77210'>learn a lot of things</span> <span m='77706'>on the</span> <span m='78202'>job.</span> <span m='79690'>That helped</span> <span m='80186'>me out.</span> </p><p><span m='80690'>My</span> <span m='80860'>advice</span> <span m='81200'>would</span> <span m='81310'>be</span> <span m='81490'>to</span> <span m='82341'>not just</span> <span m='82802'>focus</span> <span m='83263'>on</span> <span m='86960'>one</span> <span m='87770'>subject</span> <span m='88260'>of IT.</span> <span m='89240'>If you want to go into</span> <span m='89500'>IT,</span> <span m='90520'>it's best that</span> <span m='90700'>you</span> <span m='90820'>have</span> <span m='90950'>a</span> <span m='91000'>broad</span> <span m='91330'>spectrum</span> <span m='92648'>of</span> <span m='93136'>education</span> <span m='93624'>and</span> <span m='94112'>training for that,</span> <span m='95090'>so</span> <span m='95300'>that</span> <span m='95460'>you'll</span> <span m='95580'>be</span> <span m='95720'>more</span> <span m='95930'>versatile</span> <span m='96530'>and</span> <span m='98030'>able</span> <span m='98330'>to</span> <span m='98630'>market</span> <span m='98930'>yourself</span> <span m='99830'>when you go</span> <span m='100130'>looking</span> <span m='100430'>for a job.</span> </p>","file":{"id":306585,"video_id":"2805127785001","name":"1296-Patrick-p-ITSupervisor","duration":101448,"thumbnail_url":null}});