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BARISTA, IN-DEPTH: There's Always A Demand For Workers Who Are Personable & Punctual

About this video 

Hallie, a Barista, describes what she likes most about her work, its challenges, her key decision in getting the job, how hard it is to find work, and her work-life balance. She loves doing work that makes people really happy; there's a lot of satisfaction in providing great customer service.

Job Title: Barista

Job Summary: Food Cooking Machine Operators and Tenders

Job Description

Food processing operators include food batchmakers and food cooking machine operators and tenders. These workers may set up, operate, and tend cooking equipment that mixes, blends, cooks, or otherwise processes ingredients used to manufacture food products.

On-the-Job Training

Short-term on-the-job training

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $40,000
Projected job growth
Projected Job Growth
Not applicable
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Indoor, Physically demanding, Hospital / Clinic, Military, Home, Office, Travel
Personal qualities
Personal Qualities
Detail oriented, Hand-eye coordination, Strength/stamina, Teamwork, Technical skills

Educational Path

Education requirement
Education Requirement
Trade/vocational School
High school degree
Associate degree
Residency
Recommended majors
Recommended Majors
Engineering
View Detailed Career Data
P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='285'>What do I like most?</span> <span m='1280'>I</span> <span m='1460'>like</span> <span m='2100'>being</span> <span m='2270'>in</span> <span m='2490'>bar</span> <span m='2730'>most,</span> <span m='3020'>honestly.</span> <span m='3340'>Making</span> <span m='3670'>drinks</span> <span m='3980'>and</span> <span m='4040'>handing</span> <span m='4320'>them</span> <span m='4470'>out</span> <span m='4630'>to</span> <span m='4700'>people</span> <span m='5842'>and</span> <span m='6180'>watching</span> <span m='6490'>people</span> <span m='6840'>be</span> <span m='7110'>really</span> <span m='7400'>happy</span> <span m='7740'>because</span> <span m='7990'>I</span> <span m='8119'>made</span> <span m='8310'>their</span> <span m='8430'>drink</span> <span m='8640'>exactly</span> <span m='9170'>how</span> <span m='9330'>they</span> <span m='9460'>wanted</span> <span m='9670'>it,</span> <span m='10660'>extra</span> <span m='11050'>hot,</span> <span m='11480'>with</span> <span m='11760'>soy,</span> <span m='12510'>or</span> <span m='12930'>just</span> <span m='13940'>a</span> <span m='13990'>couple</span> <span m='14390'>inches</span> <span m='14670'>of</span> <span m='14850'>soy</span> <span m='15210'>on top</span> <span m='15665'>of their</span> <span m='16120'>espresso.</span> <span m='18560'>Get</span> <span m='18640'>perfect</span> <span m='19060'>amount</span> <span m='20560'>of</span> <span m='20720'>everything</span> <span m='21190'>for</span> <span m='21650'>them.</span> <span m='22110'>Just</span> <span m='22590'>make</span> <span m='23070'>them really happy.</span> <span m='23400'>And it warms them</span> <span m='23670'>up. And it's</span> <span m='24050'>really</span> <span m='24290'>cool. I</span> <span m='24740'>like</span> <span m='25116'>it.</span> </p><p><span m='25870'>The</span> <span m='25970'>most</span> <span m='26220'>challenging</span> <span m='26710'>part</span> <span m='26950'>about</span> <span m='27160'>my</span> <span m='27300'>job</span> <span m='29730'>is</span> <span m='30590'>being</span> <span m='30880'>quick</span> <span m='31250'>under</span> <span m='31480'>pressure,</span> <span m='31880'>probably.</span> <span m='34510'>Right</span> <span m='34720'>now,</span> <span m='36060'>there's</span> <span m='36350'>a</span> <span m='36450'>convention</span> <span m='36800'>going</span> <span m='37020'>on</span> <span m='37110'>downtown,</span> <span m='37530'>or a</span> <span m='37650'>couple</span> <span m='37960'>of</span> <span m='38060'>them.</span> <span m='38370'>And we're</span> <span m='38490'>very,</span> <span m='38860'>very</span> <span m='39000'>busy.</span> <span m='40370'>And</span> <span m='40380'>we're</span> <span m='40460'>still expected</span> <span m='40800'>to</span> <span m='41110'>complete</span> <span m='41330'>drink</span> <span m='41720'>orders</span> <span m='42060'>at</span> <span m='42180'>the</span> <span m='42270'>same</span> <span m='42680'>rate</span> <span m='42930'>that</span> <span m='43050'>we</span> <span m='43190'>would if weren't</span> <span m='43850'>busy.</span> </p><p><span m='45060'>And</span> <span m='45740'>it's</span> <span m='46140'>great.</span> <span m='46520'>It's</span> <span m='46650'>challenging.</span> <span m='47110'>It's</span> <span m='47400'>fun.</span> <span m='48190'>But</span> <span m='48490'>at</span> <span m='48590'>the</span> <span m='48660'>same</span> <span m='48950'>time,</span> <span m='49830'>you're</span> <span m='50250'>under</span> <span m='50460'>a</span> <span m='50520'>lot</span> <span m='50750'>of</span> <span m='50800'>pressure.</span> <span m='51500'>If</span> <span m='51660'>you</span> <span m='51790'>spill</span> <span m='52020'>something,</span> <span m='54920'>it's</span> <span m='55320'>a</span> <span m='55370'>little</span> <span m='55560'>bit</span> <span m='55690'>detrimental</span> <span m='56220'>to</span> <span m='56520'>the</span> <span m='57240'>line</span> <span m='57560'>that</span> <span m='57690'>you</span> <span m='57790'>have</span> <span m='58050'>going of</span> <span m='58520'>drinks.</span> <span m='60270'>So</span> <span m='60560'>it's</span> <span m='60700'>pretty</span> <span m='60910'>challenging,</span> <span m='61185'>I</span> <span m='61460'>suppose.</span> <span m='62304'>But,</span> <span m='62726'>it's</span> <span m='63150'>nothing</span> <span m='63460'>you can't</span> <span m='63830'>handle.</span> </p><p><span m='64700'>Key</span> <span m='64959'>decision.</span> <span m='67100'>Well,</span> <span m='68250'>basically</span> <span m='69300'>when</span> <span m='69620'>I</span> <span m='69670'>was</span> <span m='69880'>looking</span> <span m='71090'>for</span> <span m='71330'>college</span> <span m='71780'>jobs,</span> <span m='72830'>I</span> <span m='73960'>basically</span> <span m='74330'>had</span> <span m='74550'>to</span> <span m='74720'>decide</span> <span m='75530'>which</span> <span m='75860'>arena</span> <span m='76170'>I</span> <span m='76270'>wanted</span> <span m='76560'>to</span> <span m='76610'>go</span> <span m='76790'>into.</span> <span m='77420'>Did</span> <span m='77560'>I</span> <span m='77630'>want</span> <span m='77850'>to</span> <span m='77890'>be</span> <span m='78020'>a</span> <span m='78070'>server?</span> <span m='78325'>Did</span> <span m='78750'>I</span> <span m='78830'>want</span> <span m='79140'>to</span> <span m='79960'>go</span> <span m='80160'>into</span> <span m='80430'>retail?</span> <span m='80840'>Did</span> <span m='81250'>I</span> <span m='81370'>want</span> <span m='81680'>to</span> <span m='82170'>continue</span> <span m='82890'>making</span> <span m='83220'>and</span> <span m='83480'>repairing</span> <span m='83940'>of</span> <span m='84000'>musical</span> <span m='84400'>instruments,</span> <span m='84770'>like I</span> <span m='84910'>have</span> <span m='85160'>been?</span> <span m='87260'>I just--</span> <span m='87440'>I don't know.</span> </p><p><span m='87850'>I</span> <span m='87940'>have</span> <span m='88020'>a</span> <span m='88060'>lot</span> <span m='88230'>of</span> <span m='88320'>friends</span> <span m='88920'>who</span> <span m='89250'>work</span> <span m='89400'>at</span> <span m='89510'>Starbucks.</span> <span m='89925'>And</span> <span m='91010'>I</span> <span m='91100'>talk</span> <span m='91350'>to</span> <span m='91450'>them.</span> <span m='92080'>And</span> <span m='92930'>they</span> <span m='93050'>talk</span> <span m='93310'>to</span> <span m='93440'>me.</span> <span m='93640'>And</span> <span m='93940'>they</span> <span m='94610'>told</span> <span m='94860'>me</span> <span m='95100'>what</span> <span m='95320'>it</span> <span m='95390'>was</span> <span m='95540'>about.</span> <span m='96340'>And</span> <span m='96530'>I</span> <span m='96620'>just</span> <span m='97050'>decided</span> <span m='97420'>that</span> <span m='97530'>I</span> <span m='97600'>really</span> <span m='97870'>liked</span> <span m='98180'>it,</span> <span m='98340'>honestly.</span> </p><p><span m='98960'>And</span> <span m='99330'>I</span> <span m='99570'>decided</span> <span m='99960'>to</span> <span m='100020'>get</span> <span m='100180'>on</span> <span m='100350'>it,</span> <span m='100430'>take</span> <span m='100620'>action.</span> <span m='101030'>Apply</span> <span m='101300'>online,</span> <span m='101740'>interview,</span> <span m='105390'>work</span> <span m='105580'>myself</span> <span m='105950'>into</span> <span m='106110'>being</span> <span m='106380'>punctual,</span> <span m='107130'>which</span> <span m='107580'>is</span> <span m='107720'>really</span> <span m='107970'>important.</span> <span m='109360'>And</span> <span m='109470'>that's</span> <span m='109820'>basically</span> <span m='110220'>how I</span> <span m='110350'>did</span> <span m='110510'>it,</span> <span m='110680'>I</span> <span m='111172'>suppose.</span> </p><p><span m='112650'>In</span> <span m='112790'>my</span> <span m='112950'>field?</span> <span m='113970'>Actually,</span> <span m='115510'>depending.</span> <span m='116070'>It</span> <span m='116600'>can</span> <span m='116760'>only</span> <span m='116990'>be</span> <span m='117120'>tough</span> <span m='117395'>if</span> <span m='117810'>you</span> <span m='119410'>don't</span> <span m='119610'>make</span> <span m='119760'>yourself</span> <span m='120020'>functional</span> <span m='120690'>and</span> <span m='121040'>if</span> <span m='121390'>you don't make</span> <span m='121680'>yourself</span> <span m='122130'>personable.</span> <span m='122870'>But</span> <span m='123020'>otherwise,</span> <span m='123580'>we</span> <span m='124300'>do</span> <span m='124600'>need</span> <span m='124840'>people.</span> </p><p><span m='126010'>Starbucks</span> <span m='126700'>is</span> <span m='126830'>a</span> <span m='126880'>very</span> <span m='127180'>demanding--</span> <span m='129380'>It's</span> <span m='129580'>not</span> <span m='129759'>a</span> <span m='129820'>demanding</span> <span m='130520'>job,</span> <span m='130835'>but</span> <span m='132240'>people</span> <span m='132490'>are</span> <span m='132600'>very</span> <span m='132830'>demanding</span> <span m='133220'>about their</span> <span m='133560'>Starbucks.</span> <span m='134660'>People</span> <span m='135080'>have</span> <span m='135270'>to</span> <span m='135360'>have</span> <span m='135500'>their</span> <span m='135640'>Starbucks</span> <span m='137320'>if</span> <span m='137520'>they're</span> <span m='137990'>frequently</span> <span m='138370'>in Starbucks.</span> <span m='138780'>And a</span> <span m='139010'>lot of</span> <span m='139290'>people</span> <span m='139580'>are.</span> <span m='140490'>So</span> <span m='140900'>yeah, we</span> <span m='141330'>constantly</span> <span m='141660'>need</span> <span m='141990'>people</span> <span m='143242'>to</span> <span m='143690'>meet</span> <span m='144110'>customers'</span> <span m='144660'>needs,</span> <span m='145140'>I guess.</span> <span m='145570'>So</span> <span m='146930'>it's not</span> <span m='147420'>that</span> <span m='147690'>difficult.</span> </p><p><span m='148600'>My</span> <span m='148800'>work</span> <span m='149050'>life</span> <span m='149260'>balance</span> <span m='149730'>is</span> <span m='149940'>basically--</span> <span m='150840'>I</span> <span m='152010'>go</span> <span m='152150'>to</span> <span m='152240'>school</span> <span m='152520'>three</span> <span m='152680'>days</span> <span m='152880'>a</span> <span m='152930'>week.</span> <span m='153150'>And</span> <span m='153250'>I</span> <span m='153320'>work</span> <span m='153780'>four</span> <span m='154050'>days</span> <span m='154280'>a</span> <span m='154330'>week.</span> <span m='154580'>But</span> <span m='155250'>the</span> <span m='155380'>days</span> <span m='155640'>that I</span> <span m='155810'>work,</span> <span m='156400'>like</span> <span m='156550'>today,</span> <span m='156840'>I</span> <span m='156900'>got</span> <span m='157150'>off</span> <span m='157340'>at</span> <span m='157490'>10:30</span> <span m='158000'>AM.</span> <span m='158380'>But</span> <span m='158480'>I</span> <span m='158510'>worked</span> <span m='158770'>from</span> <span m='158910'>6</span> <span m='159180'>to</span> <span m='159270'>10:30.</span> <span m='160490'>So</span> <span m='160620'>I</span> <span m='160720'>have</span> <span m='160820'>a</span> <span m='160880'>lot</span> <span m='161160'>of</span> <span m='161290'>time</span> <span m='161620'>to</span> <span m='161720'>myself</span> <span m='162200'>to</span> <span m='162630'>go</span> <span m='162900'>do</span> <span m='163130'>what</span> <span m='163290'>I'm</span> <span m='163440'>going</span> <span m='163560'>to</span> <span m='163640'>do.</span> <span m='165160'>It's</span> <span m='165270'>very</span> <span m='165490'>easy</span> <span m='165640'>to</span> <span m='165740'>manage</span> <span m='166140'>my--</span> </p><p><span m='166970'>My</span> <span m='167160'>manager's</span> <span m='167560'>very</span> <span m='167790'>accessible.</span> <span m='168670'>And</span> <span m='168820'>she's</span> <span m='168990'>very</span> <span m='169260'>open</span> <span m='169550'>to</span> <span m='169660'>me</span> <span m='169870'>changing</span> <span m='170240'>my</span> <span m='170310'>schedule</span> <span m='170540'>however</span> <span m='170640'>I</span> <span m='170920'>like.</span> <span m='172390'>My</span> <span m='172580'>balance</span> <span m='173040'>is</span> <span m='174030'>as</span> <span m='174220'>balanced</span> <span m='174590'>as</span> <span m='174690'>you</span> <span m='174840'>can</span> <span m='175010'>get.</span> </p>","file":{"id":315585,"video_id":"2880813114001","name":"1528-Hailie-Barista2","duration":176217,"thumbnail_url":null}});

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