Jacqueline describes her job as a Receptionist at an auto body shop, talking with insurance adjusters and helping nervous clients navigate the process of getting their cars repaired and returned. Supporting herself since she was 16 years old, Jacqueline has been able to use her excellent customer service skills in a wide variety of settings. Her advice: get education, get education, get education!
Secretaries and administrative assistants perform routine clerical and organizational tasks. They organize files, draft messages, schedule appointments, and support other staff.
Short-term on-the-job training
Although secretaries and administrative assistants work in nearly every industry, many are concentrated in schools, hospitals, government agencies, and legal and medical offices. Most work full time in comfortable office settings. Virtual assistants typically work from a home office.
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