Jacqueline goes in-depth about her job as a CRM (Customer Relations Management) Program Manager. Making work-life easier for her co-workers is what she likes most about her job and she talks about what makes her job challenging. Jacqueline also shares the key decision she made in her career that put her on the path she is on today as well as the availability of jobs in her field.
Computer and information systems managers, often called information technology managers (IT managers or IT project managers), plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing the appropriate computer systems to meet those goals.
Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower-level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for an organization, may need more than 15 years of experience in the IT field before being considered for a job.
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