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Tourist 1547 ken1
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SALES ASSOCIATE, APPLIANCES: You Need A Lot Of Patience & Product Knowledge

About this video 

Ken describes his work as a Sales Associate at an appliance store, and shares his knowledge from his many years in the business. Retail can be very tough, and it's not for everyone. The key is to find a small place, such as his store, that values its employees, is willing to train and pay them well.

Job Title: Sales Associate

Job Summary: Retail Salespersons

Job Description

Retail sales workers include both those who sell retail merchandise and products, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts, (called parts salespersons). Both groups help customers find the products they want and process customers' payments.

On-the-Job Training

Moderate on-the-job training can be expected.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$10,000 - $30,000
Projected job growth
Projected Job Growth
14 to 20 percent
Typical schedule
Typical schedule
Full-time, Irregular, Flexible, Part-time
Typical workplace
Typical workplace
Indoor
Personal qualities
Personal Qualities
People skills, Verbal communication skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='460'>I'm</span> <span m='550'>Ken</span> <span m='920'>Barta,</span> <span m='1180'>and</span> <span m='1510'>I</span> <span m='1770'>work at</span> <span m='2060'>Galvin</span> <span m='2370'>Appliance.</span> <span m='2860'>I'm</span> <span m='3030'>a</span> <span m='3330'>sales</span> <span m='3720'>associate</span> <span m='4180'>here.</span> <span m='5010'>I</span> <span m='5190'>check</span> <span m='5380'>my</span> <span m='5510'>emails</span> <span m='6410'>from</span> <span m='6640'>customers,</span> <span m='8160'>email</span> <span m='8550'>my</span> <span m='9630'>product</span> <span m='10090'>reps</span> <span m='10590'>about</span> <span m='10820'>problems</span> <span m='11220'>I</span> <span m='11250'>might</span> <span m='11480'>have.</span> <span m='12600'>I'm</span> <span m='12780'>on</span> <span m='12880'>the</span> <span m='12950'>computer</span> <span m='13380'>quite</span> <span m='13630'>a</span> <span m='13670'>bit,</span> <span m='14190'>and</span> <span m='14390'>I</span> <span m='14480'>deal</span> <span m='14850'>with</span> <span m='15100'>customers</span> <span m='15600'>all</span> <span m='15820'>day</span> <span m='15980'>long.</span> </p><p><span m='17430'>Now,</span> <span m='17630'>you</span> <span m='17750'>have</span> <span m='17880'>to</span> <span m='17970'>have</span> <span m='18070'>a</span> <span m='18120'>great</span> <span m='18390'>deal</span> <span m='18550'>of</span> <span m='18630'>patience</span> <span m='18890'>to</span> <span m='19150'>be</span> <span m='19270'>in</span> <span m='19420'>this</span> <span m='19610'>line</span> <span m='19880'>of</span> <span m='19930'>work.</span> <span m='20380'>And</span> <span m='21220'>you</span> <span m='21370'>have</span> <span m='22800'>to</span> <span m='23120'>know</span> <span m='23300'>a</span> <span m='23360'>lot</span> <span m='23560'>of</span> <span m='23620'>product</span> <span m='24080'>knowledge.</span> <span m='25165'>The</span> <span m='25560'>problem</span> <span m='26030'>is,</span> <span m='26250'>you</span> <span m='26400'>go into</span> <span m='26610'>a</span> <span m='26670'>lot</span> <span m='26850'>of</span> <span m='26920'>stores,</span> <span m='27370'>and</span> <span m='27440'>people</span> <span m='27700'>don't</span> <span m='27890'>know</span> <span m='28310'>what</span> <span m='28510'>they're</span> <span m='28630'>selling,</span> <span m='29050'>or</span> <span m='29120'>why</span> <span m='29380'>they're</span> <span m='29520'>selling</span> <span m='29860'>it.</span> </p><p><span m='30400'>Now,</span> <span m='31350'>it</span> <span m='31680'>doesn't</span> <span m='31990'>work</span> <span m='32280'>for</span> <span m='32420'>everybody,</span> <span m='32900'>being</span> <span m='33180'>in</span> <span m='33250'>retail.</span> <span m='33860'>Because</span> <span m='34170'>most</span> <span m='34930'>retail</span> <span m='35310'>places</span> <span m='35690'>do</span> <span m='35810'>not</span> <span m='36040'>pay</span> <span m='36280'>diddly.</span> <span m='37590'>And</span> <span m='38610'>we</span> <span m='39960'>make</span> <span m='40370'>a</span> <span m='40420'>nice</span> <span m='40720'>living</span> <span m='41000'>here,</span> <span m='41270'>but</span> <span m='41470'>you</span> <span m='42310'>have</span> <span m='42430'>to</span> <span m='42870'>be</span> <span m='43180'>on</span> <span m='43500'>it,</span> <span m='44090'>and</span> <span m='44320'>work</span> <span m='44610'>at</span> <span m='44870'>it.</span> <span m='45520'>So</span> <span m='45640'>it's</span> <span m='46050'>not</span> <span m='46290'>for</span> <span m='46440'>everybody.</span> </p><p><span m='47310'>And</span> <span m='48870'>so</span> <span m='49690'>you</span> <span m='50040'>might</span> <span m='50320'>want</span> <span m='50560'>to</span> <span m='50950'>consider</span> <span m='52650'>getting</span> <span m='52860'>your</span> <span m='52990'>education,</span> <span m='53740'>and</span> <span m='54020'>doing</span> <span m='54190'>something</span> <span m='54465'>else</span> <span m='55000'>because</span> <span m='55560'>you</span> <span m='55700'>do</span> <span m='55840'>have</span> <span m='56030'>to</span> <span m='56110'>have</span> <span m='56240'>a</span> <span m='56300'>lot</span> <span m='56520'>of</span> <span m='56580'>patience.</span> <span m='57680'>I</span> <span m='57970'>got</span> <span m='58170'>into</span> <span m='58390'>it</span> <span m='58530'>basically</span> <span m='59030'>because</span> <span m='59200'>I</span> <span m='59240'>went</span> <span m='59420'>into</span> <span m='60600'>business</span> <span m='61020'>with my</span> <span m='61200'>brother-in-law.</span> <span m='61890'>I was in</span> <span m='61970'>the</span> <span m='62040'>shoe</span> <span m='62280'>business.</span> <span m='62870'>So</span> <span m='62960'>I've</span> <span m='63070'>been</span> <span m='63210'>a</span> <span m='63300'>retail</span> <span m='63710'>for</span> <span m='63820'>quite</span> <span m='64080'>awhile.</span> <span m='65730'>My</span> <span m='66610'>daughter's</span> <span m='66940'>going</span> <span m='67150'>into</span> <span m='67310'>teaching.</span> <span m='69600'>And</span> <span m='69810'>that's</span> <span m='69990'>a</span> <span m='70170'>noble</span> <span m='70750'>profession.</span> </p><p><span m='72930'>Retail is</span> <span m='73420'>just</span> <span m='73580'>a</span> <span m='73620'>very</span> <span m='73870'>tough</span> <span m='74230'>environment</span> <span m='74930'>anymore.</span> <span m='75520'>And</span> <span m='75720'>so</span> <span m='75860'>I</span> <span m='76270'>don't</span> <span m='76450'>know</span> <span m='76600'>if</span> <span m='76700'>I could</span> <span m='76810'>really</span> <span m='77310'>recommend</span> <span m='77635'>it.</span> <span m='79250'>Unless</span> <span m='79690'>you</span> <span m='79780'>happen</span> <span m='80030'>to</span> <span m='80090'>get</span> <span m='80510'>involved</span> <span m='81150'>in</span> <span m='81260'>a</span> <span m='81310'>small</span> <span m='81740'>place,</span> <span m='82630'>where</span> <span m='82750'>they're</span> <span m='83050'>actually</span> <span m='83410'>fair</span> <span m='84360'>about</span> <span m='84850'>what</span> <span m='85060'>they</span> <span m='85170'>pay</span> <span m='85500'>their</span> <span m='85660'>people.</span> <span m='86250'>And</span> <span m='86360'>this</span> <span m='86520'>place is.</span> <span m='87250'>And</span> <span m='89730'>it's</span> <span m='90060'>just</span> <span m='91010'>so</span> <span m='91190'>competitive</span> <span m='91740'>out</span> <span m='91990'>there.</span> </p>","file":{"id":315629,"video_id":"2882923089001","name":"1547-Ken-SalesAppliances1","duration":92648,"thumbnail_url":null}});