Ken, a Sales Associate for an appliance store, describes what he likes most about his job, its challenges, and what it takes to be successful in sales. Find a place that will train you. Be confident, motivated, and personable. He says: over 90% of selling is getting people to like you.
Retail sales workers include both those who sell retail merchandise and products, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts, (called parts salespersons). Both groups help customers find the products they want and process customers' payments.
Moderate on-the-job training can be expected.
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