Terance, a Customer Engagement Specialist at a cloud computing company, helps and interacts with customers at all levels, from the detailed and technical to the broad and strategic. Originally a Software Engineer, he eventually realized that he wanted to work with customers and businesses more directly, in a project management role. His technical expertise was the foundation he needed to get his dream job.
Computer and information systems managers, often called information technology managers (IT managers or IT project managers), plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing the appropriate computer systems to meet those goals.
Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower-level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for an organization, may need more than 15 years of experience in the IT field before being considered for a job.
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