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HEAD OF SALES SUPPORT, IN-DEPTH: If You Want Something, Go Get It

About this video 

Oummou goes in-depth with her story of being the Head of Sales Support for a company based in the UK. She shares what she likes most about her job and what she finds most challenging. Oummou also talks about the key decision she made that put her on the path she is on today, and she shares what he company does to ensure that its employees enjoy a good work-life balance.

Degree: Marketing
Job Title: Head of Sales Support

Job Summary: Accountants and Auditors

Job Description

Accountants and auditors prepare and examine financial records. They ensure that financial records are accurate and that taxes are paid properly and on time. Accountants and auditors assess financial operations and work to help ensure that organizations run efficiently.

On-the-Job Training

None

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$40,000 - $110,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Indoor, Office, Hospital / Clinic, Military
Personal qualities
Personal Qualities
Analytical skills, Detail oriented, Mathematical skills, Organizational skills, Verbal communication skills, Written communication skills
P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='370'>I</span> <span m='740'>like</span> <span m='1110'>the</span> <span m='1365'>people.</span> <span m='2490'>I</span> <span m='2600'>like</span> <span m='2770'>the</span> <span m='2860'>fact</span> <span m='3150'>that</span> <span m='3870'>I</span> <span m='4170'>help</span> <span m='4550'>people.</span> <span m='5190'>I</span> <span m='5600'>train</span> <span m='5990'>them.</span> </p><p><span m='6710'>So</span> <span m='6920'>they</span> <span m='7040'>come</span> <span m='7320'>into</span> <span m='7540'>the</span> <span m='7650'>company,</span> <span m='8310'>and</span> <span m='8450'>they</span> <span m='8540'>don't</span> <span m='8750'>know</span> <span m='8900'>much</span> <span m='9270'>about</span> <span m='9560'>the</span> <span m='9950'>industry.</span> <span m='10580'>So</span> <span m='10720'>I</span> <span m='10890'>get</span> <span m='11110'>to</span> <span m='11680'>help</span> <span m='11950'>them</span> <span m='12270'>become</span> <span m='13300'>someone</span> <span m='13680'>new.</span> <span m='13940'>So</span> <span m='14340'>I</span> <span m='14400'>like</span> <span m='14630'>this</span> <span m='14960'>part</span> <span m='14995'>a</span> <span m='15030'>lot.</span> </p><p><span m='15759'>I</span> <span m='16149'>like</span> <span m='16530'>the</span> <span m='16630'>fact</span> <span m='16880'>that</span> <span m='17080'>it's</span> <span m='18440'>technology</span> <span m='19020'>driven</span> <span m='19430'>as</span> <span m='19540'>well.</span> <span m='19890'>So</span> <span m='20710'>there's</span> <span m='20930'>no</span> <span m='21840'>typical</span> <span m='22360'>day.</span> <span m='23300'>Every</span> <span m='23560'>day</span> <span m='23730'>is</span> <span m='23765'>a</span> <span m='23890'>different</span> <span m='24280'>day.</span> <span m='24510'>Every</span> <span m='24800'>day</span> <span m='24960'>you</span> <span m='25060'>have</span> <span m='25250'>to</span> <span m='25370'>learn</span> <span m='25610'>something</span> <span m='25950'>so</span> <span m='26070'>you're</span> <span m='26180'>never</span> <span m='26390'>bored.</span> <span m='26850'>That's</span> <span m='27030'>what</span> <span m='27230'>I</span> <span m='27320'>like</span> <span m='27560'>the</span> <span m='27640'>most</span> <span m='27880'>about</span> <span m='28273'>this</span> <span m='28469'>job.</span> </p><p><span m='29060'>The</span> <span m='29180'>people--</span> <span m='30680'>I</span> <span m='30820'>love</span> <span m='31120'>them.</span> <span m='31290'>But</span> <span m='31750'>it</span> <span m='31860'>can</span> <span m='32049'>be</span> <span m='32130'>very</span> <span m='32400'>challenging</span> <span m='32950'>to</span> <span m='34080'>manage</span> <span m='34490'>people.</span> <span m='34890'>Because</span> <span m='35230'>you</span> <span m='35370'>have</span> <span m='35660'>different--</span> <span m='37770'>how</span> <span m='38020'>to</span> <span m='38130'>say--</span> <span m='38240'>different</span> <span m='38600'>characters</span> <span m='39500'>that</span> <span m='39680'>you</span> <span m='39750'>need</span> <span m='39900'>to</span> <span m='40010'>deal</span> <span m='40380'>with.</span> <span m='41470'>And</span> <span m='42150'>you</span> <span m='42310'>need</span> <span m='42590'>to</span> <span m='42690'>be</span> <span m='42910'>fair</span> <span m='43170'>with</span> <span m='43370'>every</span> <span m='43710'>one.</span> <span m='43980'>So</span> <span m='44250'>that</span> <span m='44540'>could</span> <span m='44670'>be</span> <span m='44790'>very</span> <span m='45080'>challenging.</span> </p><p><span m='46860'>I</span> <span m='46980'>would</span> <span m='47250'>say</span> <span m='47590'>it's</span> <span m='47850'>when</span> <span m='48070'>I</span> <span m='48140'>moved</span> <span m='48740'>out</span> <span m='48990'>of</span> <span m='49600'>my</span> <span m='49740'>hometown</span> <span m='50640'>in</span> <span m='50820'>France</span> <span m='51370'>to</span> <span m='51570'>go</span> <span m='51770'>to</span> <span m='51920'>London.</span> <span m='52980'>If</span> <span m='53110'>you</span> <span m='53240'>want</span> <span m='53490'>something,</span> <span m='53870'>you</span> <span m='53990'>have</span> <span m='54160'>to</span> <span m='54270'>go</span> <span m='54410'>and</span> <span m='54560'>get</span> <span m='54720'>it.</span> <span m='54840'>Don't</span> <span m='55020'>wait</span> <span m='55210'>for</span> <span m='55420'>it</span> <span m='55520'>to</span> <span m='55640'>come.</span> </p><p><span m='56690'>No,</span> <span m='57210'>because</span> <span m='57930'>it's</span> <span m='58110'>a</span> <span m='58180'>booming</span> <span m='58640'>industry.</span> <span m='60010'>Because</span> <span m='60230'>everything</span> <span m='60610'>is</span> <span m='60730'>online.</span> <span m='61550'>Every</span> <span m='62380'>company</span> <span m='62950'>like</span> <span m='63260'>the</span> <span m='63430'>smallest</span> <span m='63830'>company</span> <span m='64410'>or</span> <span m='64489'>the</span> <span m='64610'>biggest</span> <span m='64920'>company,</span> <span m='65379'>they</span> <span m='65769'>need</span> <span m='66160'>to</span> <span m='66280'>do</span> <span m='66430'>market</span> <span m='66890'>research</span> <span m='67380'>to</span> <span m='68100'>launching</span> <span m='69350'>a</span> <span m='69500'>new</span> <span m='69690'>product</span> <span m='70200'>or</span> <span m='70490'>to</span> <span m='70640'>enter</span> <span m='70990'>an</span> <span m='71110'>industry.</span> <span m='71620'>So</span> <span m='71970'>it's</span> <span m='72180'>not</span> <span m='72350'>difficult</span> <span m='72730'>to</span> <span m='72810'>find</span> <span m='73540'>work</span> <span m='73730'>in</span> <span m='73920'>market</span> <span m='74240'>research.</span> </p><p><span m='75250'>Well,</span> <span m='75470'>my</span> <span m='75640'>work,</span> <span m='76050'>life</span> <span m='76450'>balance</span> <span m='76940'>is--</span> <span m='78650'>I</span> <span m='78750'>think</span> <span m='78990'>it's</span> <span m='79350'>a</span> <span m='79460'>pretty</span> <span m='79810'>good.</span> <span m='80190'>Because</span> <span m='82110'>my</span> <span m='82280'>company</span> <span m='82800'>helps</span> <span m='83200'>us</span> <span m='83510'>a</span> <span m='83580'>lot</span> <span m='84490'>to</span> <span m='84640'>do</span> <span m='84790'>things</span> <span m='85090'>outside</span> <span m='85590'>of</span> <span m='85680'>work.</span> <span m='85990'>So</span> <span m='86970'>for</span> <span m='87120'>example,</span> <span m='87590'>I'm</span> <span m='87790'>in</span> <span m='87880'>charge</span> <span m='88210'>in</span> <span m='88290'>the</span> <span m='88380'>company</span> <span m='88770'>to</span> <span m='88940'>find</span> <span m='89400'>a</span> <span m='90090'>sports</span> <span m='90500'>team.</span> <span m='91860'>So</span> <span m='92100'>we</span> <span m='94230'>recently</span> <span m='94770'>enrolled</span> <span m='95170'>in</span> <span m='95595'>dodge</span> <span m='96020'>ball.</span> <span m='97020'>I'm</span> <span m='97440'>also</span> <span m='98330'>involved</span> <span m='98670'>in</span> <span m='99010'>volleyball.</span> </p><p><span m='100020'>And</span> <span m='100770'>my</span> <span m='100960'>life</span> <span m='101160'>is</span> <span m='101420'>not</span> <span m='101525'>all</span> <span m='101630'>about</span> <span m='101920'>work.</span> <span m='102270'>So</span> <span m='103010'>work</span> <span m='103380'>helps</span> <span m='103670'>us</span> <span m='103910'>do</span> <span m='104080'>things</span> <span m='104440'>outside</span> <span m='104850'>of</span> <span m='104970'>work.</span> <span m='105350'>And</span> <span m='105540'>then,</span> <span m='106040'>I</span> <span m='106190'>travel</span> <span m='106630'>a</span> <span m='106675'>lot</span> <span m='106720'>as</span> <span m='107040'>well.</span> <span m='107390'>I</span> <span m='107450'>go</span> <span m='107630'>back</span> <span m='107860'>to</span> <span m='108090'>France.</span> <span m='108590'>I</span> <span m='108740'>came</span> <span m='109060'>here.</span> <span m='109720'>So</span> <span m='110080'>it's</span> <span m='110430'>I</span> <span m='110700'>think</span> <span m='111900'>it's</span> <span m='112120'>balanced</span> <span m='112310'>to</span> <span m='112420'>a</span> <span m='112750'>point</span> <span m='113050'>where,</span> <span m='113505'>you</span> <span m='113770'>know,</span> <span m='113900'>I</span> <span m='113990'>don't</span> <span m='114180'>feel</span> <span m='114460'>too</span> <span m='114710'>overwhelmed</span> <span m='115470'>by</span> <span m='115780'>work</span> <span m='116240'>and</span> <span m='116680'>too</span> <span m='116960'>overwhelmed</span> <span m='117220'>by</span> <span m='117420'>my</span> <span m='117690'>personal</span> <span m='117990'>life.</span> </p>","file":{"id":320944,"video_id":"2932860416001","name":"1578-Oummou-HeadofSalesSupport2 In-depth","duration":119421,"thumbnail_url":null}});