Katherine, a Retail Worker at a toy store and also in graduate school to become an Optometrist, describes what she likes most about her job, its challenges, and her key moment in realizing that she wanted to work with children. Her little brother inspired her!
Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts, (called parts salespersons). Both groups help customers find the products they want and process customers’ payments.
Moderate on the job training
Job Out Look: Employment of retail salespersons is expected to grow 17 percent from 2010 to 2020, about as fast as the average for all occupations.
Employment of retail salespersons has traditionally grown with the overall economy, and this trend is expected to continue. Population growth will increase retail sales and demand for these workers.
Although consumers are increasing their online retail shopping, they will continue to do most of their retail shopping in stores. Retail salespersons will be needed in stores to help customers and complete sales.
Among the various retail industries, other general merchandise stores, which include warehouse clubs and supercenters, are expected to see strong job growth. These large stores sell a wide range of goods from a single location. Thus, employment in the warehouse clubs and supercenters industry is expected to grow 51 percent during the next decade.
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