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SHIFT LEAD/RETAIL: Wanted To Work With Children & The Community

About this video 

Loreyna describes her job as the Shift Lead for a toy store, managing the employees and taking care of all the customers who walk through the door. She loves this job which lets her interact with the community's families and children. She advises: just keep trying new things that you like and eventually you'll find a job you love.

School: Alameda City College
Job Title: Shift Lead

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours, Flexible
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='270'>Hi,</span> <span m='520'>my</span> <span m='660'>name</span> <span m='840'>is</span> <span m='940'>Loreyna,</span> <span m='1370'>and I</span> <span m='1720'>work at</span> <span m='2120'>Five</span> <span m='2450'>Little</span> <span m='2650'>Monkeys</span> <span m='3020'>in</span> <span m='3160'>Albany.</span> <span m='3680'>And</span> <span m='3890'>my</span> <span m='4050'>job here</span> <span m='4680'>is</span> <span m='4760'>shift lead.</span> <span m='5390'>So</span> <span m='5600'>my</span> <span m='6020'>daily</span> <span m='6360'>tasks</span> <span m='6830'>are</span> <span m='7190'>to</span> <span m='7340'>make</span> <span m='7540'>sure</span> <span m='7760'>everyone's</span> <span m='8320'>checked in.</span> <span m='9280'>I</span> <span m='9460'>go</span> <span m='9610'>around</span> <span m='9790'>the</span> <span m='9870'>store</span> <span m='10260'>and</span> <span m='10330'>make</span> <span m='10470'>sure</span> <span m='10610'>it</span> <span m='10670'>looks all</span> <span m='11060'>nice and</span> <span m='11500'>I</span> <span m='11550'>make</span> <span m='11720'>a</span> <span m='11780'>to</span> <span m='11910'>do</span> <span m='12130'>list,</span> <span m='12670'>and</span> <span m='12945'>I</span> <span m='13220'>make</span> <span m='13530'>sure</span> <span m='13830'>everyone's</span> <span m='14200'>assigned</span> <span m='14290'>a</span> <span m='14690'>job,</span> <span m='15390'>all of</span> <span m='15690'>our</span> <span m='15780'>sections</span> <span m='16300'>look</span> <span m='16470'>nice,</span> <span m='16890'>everyone</span> <span m='17220'>gets</span> <span m='17460'>their</span> <span m='17600'>breaks,</span> <span m='18210'>everyone's</span> <span m='18700'>happy,</span> <span m='19170'>and everyone's</span> <span m='19550'>well</span> <span m='19720'>taken</span> <span m='19980'>care</span> <span m='20200'>of.</span> </p><p><span m='21040'>One</span> <span m='21260'>reason</span> <span m='21590'>why I</span> <span m='21670'>wanted</span> <span m='21920'>to</span> <span m='22000'>work</span> <span m='22310'>here was</span> <span m='22590'>because</span> <span m='22800'>I</span> <span m='22840'>saw it</span> <span m='23210'>was</span> <span m='23440'>extremely</span> <span m='23930'>involved in</span> <span m='24240'>the</span> <span m='24330'>community,</span> <span m='25280'>which</span> <span m='25550'>I</span> <span m='25670'>love.</span> <span m='26160'>I</span> <span m='26380'>myself</span> <span m='26920'>volunteer</span> <span m='27090'>at the</span> <span m='27340'>Richmond</span> <span m='27640'>Arts</span> <span m='27920'>Center</span> <span m='28230'>every</span> <span m='28940'>summer.</span> <span m='29880'>And</span> <span m='30070'>I also</span> <span m='30560'>took</span> <span m='31010'>classes</span> <span m='31640'>in</span> <span m='31950'>social</span> <span m='32290'>services</span> <span m='32759'>and</span> <span m='32860'>humanities,</span> <span m='33390'>and</span> <span m='33750'>that</span> <span m='33930'>really</span> <span m='34160'>sparked</span> <span m='34440'>my</span> <span m='34540'>interest</span> <span m='34860'>working</span> <span m='35070'>with</span> <span m='35150'>people</span> <span m='35750'>and</span> <span m='35860'>children.</span> <span m='36750'>And</span> <span m='37030'>here</span> <span m='37410'>I get to</span> <span m='37480'>do</span> <span m='37780'>both,</span> <span m='38070'>all</span> <span m='38370'>ages.</span> <span m='39450'>And I get to meet</span> <span m='39900'>a</span> <span m='40030'>lot</span> <span m='40300'>of</span> <span m='40340'>great</span> <span m='40680'>people</span> <span m='41820'>and</span> <span m='42150'>experience</span> <span m='42240'>a</span> <span m='42590'>lot</span> <span m='42740'>of</span> <span m='42790'>great</span> <span m='43070'>things.</span> <span m='43560'>So</span> <span m='43890'>that's</span> <span m='44410'>how</span> <span m='44560'>I</span> <span m='44640'>got</span> <span m='44820'>my</span> <span m='44910'>job</span> <span m='45260'>here,</span> <span m='45750'>and</span> <span m='45900'>I</span> <span m='45940'>love</span> <span m='46180'>it.</span> </p><p><span m='47180'>So</span> <span m='47380'>my</span> <span m='47660'>advice</span> <span m='48140'>would</span> <span m='48240'>be</span> <span m='48400'>to</span> <span m='48500'>try</span> <span m='48900'>new</span> <span m='49210'>things.</span> <span m='49550'>Just</span> <span m='49690'>because</span> <span m='50820'>you start off</span> <span m='51090'>with the</span> <span m='51350'>one</span> <span m='51490'>job</span> <span m='51870'>does</span> <span m='52020'>not</span> <span m='52240'>mean that's</span> <span m='52510'>going</span> <span m='52620'>to</span> <span m='52660'>be</span> <span m='52750'>your</span> <span m='53030'>career</span> <span m='53530'>forever.</span> <span m='54890'>Get</span> <span m='55060'>a</span> <span m='55090'>new</span> <span m='55290'>job.</span> <span m='55690'>You're</span> <span m='55750'>going</span> <span m='55860'>to</span> <span m='55920'>learn</span> <span m='56190'>all</span> <span m='56370'>these</span> <span m='56620'>new</span> <span m='56780'>skills,</span> <span m='57370'>and</span> <span m='57570'>that</span> <span m='57840'>itself</span> <span m='58350'>will</span> <span m='58540'>take</span> <span m='58790'>you</span> <span m='58880'>down.</span> <span m='59230'>You'll</span> <span m='59320'>find</span> <span m='59580'>a path</span> <span m='60070'>you really</span> <span m='60300'>like</span> <span m='61040'>and</span> <span m='61150'>you'll</span> <span m='61410'>go</span> <span m='61570'>down</span> <span m='62130'>that</span> <span m='62360'>one</span> <span m='62610'>and</span> <span m='62770'>you</span> <span m='62870'>will</span> <span m='63120'>grow</span> <span m='63450'>and</span> <span m='63560'>you'll</span> <span m='63970'>end</span> <span m='64170'>up</span> <span m='64260'>with</span> <span m='64410'>a job</span> <span m='64540'>that you</span> <span m='64720'>love.</span> </p>","file":{"id":317165,"video_id":"2887091538001","name":"1589-Loreyna-ShiftLeadRetail1","duration":65829,"thumbnail_url":null}});