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BUSINESS ANALYST, FINANCIAL, IN-DEPTH: Predicted The Success Of Cloud Computing

About this video 

Cheryl, a Business Analyst for a financial services company, describes what she loves most about her job, its challenges, her key decision, how hard it is to get a job in her field, and work-life balance. She knew in 2004 how big cloud computing would become and planned her career accordingly, with a big pay-off. She advises: if you have a hunch about something, you might be right! Trust your instincts.

Job Title: Business Analyst, Financial Services

Job Summary: Operations Research Analysts

Job Description

Operations research analysts use advanced methods of analysis to help organizations solve problems and make better decisions.

On-the-Job Training

None

Additional Info

Many operations research analysts who work with the military are veterans of the U.S. Armed Forces.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$40,000 - $125,000
Projected job growth
Projected Job Growth
15 to 25 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Office, Travel, Indoor, Military, Home
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Analytical skills, Written communication skills, Verbal communication skills, People skills, Mathematical skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='620'>That</span> <span m='910'>I</span> <span m='1020'>get</span> <span m='1290'>to</span> <span m='1920'>play</span> <span m='2170'>in</span> <span m='2310'>technology</span> <span m='3110'>but</span> <span m='3270'>also</span> <span m='3690'>work with</span> <span m='3880'>the</span> <span m='4050'>business--</span> <span m='4750'>so</span> <span m='6640'>I'm</span> <span m='6860'>not</span> <span m='7230'>traditionally an</span> <span m='7730'>IT</span> <span m='8090'>person,</span> <span m='8610'>but I'm an</span> <span m='9010'>IT</span> <span m='9280'>person.</span> <span m='9980'>So</span> <span m='11130'>it's</span> <span m='11440'>the</span> <span m='11500'>best</span> <span m='11650'>of both</span> <span m='11960'>worlds.</span> <span m='12180'>So</span> <span m='12260'>I</span> <span m='12320'>get</span> <span m='12520'>to</span> <span m='12610'>be</span> <span m='12890'>a</span> <span m='12990'>social</span> <span m='13550'>IT</span> <span m='13880'>person.</span> </p><p><span m='15730'>What</span> <span m='15990'>it</span> <span m='16090'>means</span> <span m='16490'>is</span> <span m='16650'>that</span> <span m='16920'>I</span> <span m='17070'>talk</span> <span m='17360'>to</span> <span m='17450'>people</span> <span m='17680'>all</span> <span m='17910'>day.</span> <span m='18920'>When</span> <span m='19260'>I</span> <span m='19340'>was</span> <span m='19490'>a</span> <span m='19570'>kid,</span> <span m='19980'>my</span> <span m='20090'>mom used</span> <span m='20270'>to say,</span> <span m='20545'>get</span> <span m='20820'>off the</span> <span m='20980'>phone</span> <span m='21150'>and</span> <span m='21210'>get off</span> <span m='21490'>the</span> <span m='21570'>computer.</span> <span m='22170'>And</span> <span m='22330'>I</span> <span m='22400'>made</span> <span m='22560'>a</span> <span m='22640'>career</span> <span m='22860'>out</span> <span m='23020'>of</span> <span m='23120'>it.</span> </p><p><span m='24940'>Definitely</span> <span m='25360'>dealing</span> <span m='25950'>with</span> <span m='26620'>everybody's</span> <span m='27260'>wants</span> <span m='28190'>from</span> <span m='28310'>the</span> <span m='28370'>business--</span> <span m='28820'>so</span> <span m='29990'>you've</span> <span m='30180'>got</span> <span m='30850'>tons</span> <span m='31010'>of</span> <span m='31110'>people</span> <span m='31430'>from</span> <span m='31490'>the</span> <span m='31570'>business</span> <span m='31950'>saying,</span> <span m='32140'>I</span> <span m='32240'>want,</span> <span m='32549'>I</span> <span m='32630'>want,</span> <span m='32900'>I</span> <span m='32980'>want,</span> <span m='33260'>I</span> <span m='33360'>want.</span> <span m='33805'>And</span> <span m='34250'>you've</span> <span m='34570'>got</span> <span m='34880'>a</span> <span m='35330'>certain amount</span> <span m='35670'>of developers</span> <span m='35900'>and a</span> <span m='36030'>certain</span> <span m='36270'>amount</span> <span m='36430'>of</span> <span m='36540'>work</span> <span m='36750'>you can</span> <span m='37000'>take</span> <span m='37280'>on.</span> <span m='37575'>So</span> <span m='37870'>it's</span> <span m='38260'>working</span> <span m='38540'>with</span> <span m='38710'>them,</span> <span m='38940'>getting</span> <span m='39120'>them</span> <span m='39260'>to</span> <span m='39370'>prioritize</span> <span m='40040'>the</span> <span m='40120'>things</span> <span m='40360'>that</span> <span m='40490'>they</span> <span m='40590'>want,</span> <span m='41410'>and</span> <span m='41560'>making</span> <span m='41910'>sure</span> <span m='42260'>that</span> <span m='42510'>they're</span> <span m='42650'>making</span> <span m='43200'>educated</span> <span m='43710'>decisions</span> <span m='44010'>about</span> <span m='44310'>the things</span> <span m='44742'>that</span> <span m='45174'>they want</span> <span m='46040'>and</span> <span m='46720'>not</span> <span m='47100'>just</span> <span m='48010'>saying,</span> <span m='48370'>oh do</span> <span m='48680'>it</span> <span m='48760'>right</span> <span m='48950'>because</span> <span m='49180'>I</span> <span m='49270'>want</span> <span m='49440'>it</span> <span m='49510'>right</span> <span m='49740'>now--</span> <span m='49930'>really</span> <span m='50160'>thinking</span> <span m='51110'>through</span> <span m='51220'>the</span> <span m='51290'>process</span> <span m='51780'>and</span> <span m='51900'>thinking</span> <span m='52220'>about</span> <span m='52450'>what</span> <span m='52580'>they're</span> <span m='52680'>implementing</span> <span m='53180'>and</span> <span m='53450'>how</span> <span m='54210'>it's</span> <span m='54390'>going</span> <span m='54580'>to</span> <span m='54930'>affect the</span> <span m='55070'>big</span> <span m='55210'>picture.</span> <span m='55880'>That's,</span> <span m='56630'>I</span> <span m='56710'>would</span> <span m='56860'>say,</span> <span m='56960'>the</span> <span m='57080'>most</span> <span m='57260'>challenging.</span> </p><p><span m='58270'>I</span> <span m='58420'>made</span> <span m='58630'>the</span> <span m='58710'>decision</span> <span m='59550'>to</span> <span m='60490'>focus</span> <span m='60950'>my</span> <span m='61100'>career--</span> <span m='61640'>I've built</span> <span m='61720'>my complete</span> <span m='62055'>career</span> <span m='62390'>around</span> <span m='62650'>Salesforce--</span> <span m='63800'>was</span> <span m='63970'>when</span> <span m='64090'>I saw</span> <span m='64349'>the</span> <span m='64450'>power</span> <span m='64910'>of it</span> <span m='64980'>back in</span> <span m='65400'>2004.</span> <span m='66930'>And</span> <span m='67300'>it's</span> <span m='67550'>not</span> <span m='67780'>nearly</span> <span m='68330'>as</span> <span m='68420'>robust</span> <span m='68600'>as</span> <span m='68910'>it</span> <span m='69000'>is</span> <span m='69230'>today,</span> <span m='69930'>and</span> <span m='70110'>there</span> <span m='71110'>weren't</span> <span m='71390'>near as</span> <span m='71650'>many</span> <span m='71820'>things</span> <span m='72080'>on</span> <span m='72160'>the</span> <span m='72270'>AppExchange.</span> <span m='73130'>I'm not</span> <span m='73250'>even sure</span> <span m='73710'>the AppExchange</span> <span m='73880'>even existed</span> <span m='74220'>at</span> <span m='74290'>that</span> <span m='74660'>point.</span> <span m='76140'>I</span> <span m='76280'>just</span> <span m='76550'>saw</span> <span m='76670'>the</span> <span m='76860'>power</span> <span m='77320'>of cloud</span> <span m='77540'>computing.</span> </p><p><span m='78400'>And</span> <span m='78990'>I</span> <span m='79150'>remember</span> <span m='79420'>people</span> <span m='79680'>told me</span> <span m='79880'>I</span> <span m='80000'>was</span> <span m='80170'>crazy</span> <span m='80710'>when</span> <span m='80870'>I</span> <span m='81020'>said,</span> <span m='81640'>everything's</span> <span m='82130'>going</span> <span m='82230'>to</span> <span m='82280'>be</span> <span m='82370'>in</span> <span m='82480'>the</span> <span m='82580'>cloud</span> <span m='82890'>one</span> <span m='83050'>day.</span> <span m='83520'>And people</span> <span m='83930'>were</span> <span m='84350'>like,</span> <span m='85035'>no,</span> <span m='85300'>it's</span> <span m='85520'>not,</span> <span m='86120'>no</span> <span m='86390'>way.</span> <span m='87000'>And here</span> <span m='87390'>we</span> <span m='87590'>are,</span> <span m='87780'>almost</span> <span m='87920'>10</span> <span m='88090'>years</span> <span m='88320'>later,</span> <span m='88610'>and</span> <span m='89220'>everything's</span> <span m='89770'>in</span> <span m='89880'>the</span> <span m='90010'>cloud.</span> <span m='90430'>You've</span> <span m='90630'>got</span> <span m='91470'>everything</span> <span m='91755'>from</span> <span m='92040'>Google</span> <span m='92360'>Docs</span> <span m='92990'>to</span> <span m='93700'>iCloud</span> <span m='94520'>for</span> <span m='94660'>you</span> <span m='95090'>iPad</span> <span m='95350'>and</span> <span m='95630'>you</span> <span m='95840'>iPhone</span> <span m='96520'>to</span> <span m='96880'>things</span> <span m='97100'>like</span> <span m='97290'>Salesforce,</span> <span m='98200'>and</span> <span m='98620'>there's</span> <span m='98790'>a</span> <span m='98890'>couple</span> <span m='99150'>other</span> <span m='99470'>competitors</span> <span m='99795'>of</span> <span m='100120'>Salesforce</span> <span m='100510'>are in</span> <span m='100750'>the</span> <span m='100830'>cloud.</span> </p><p><span m='101730'>Everything's</span> <span m='102340'>in</span> <span m='102420'>the</span> <span m='102540'>cloud.</span> <span m='102990'>Everybody's</span> <span m='103240'>selling a</span> <span m='103620'>cloud</span> <span m='103910'>solution</span> <span m='104440'>for</span> <span m='104540'>something.</span> <span m='105780'>So</span> <span m='107220'>I</span> <span m='107350'>think</span> <span m='107600'>it</span> <span m='107650'>was</span> <span m='107830'>just</span> <span m='108000'>that</span> <span m='108230'>I</span> <span m='109240'>made</span> <span m='109460'>a</span> <span m='109500'>decision.</span> <span m='111270'>I</span> <span m='111420'>had</span> <span m='111620'>a</span> <span m='111670'>feeling.</span> <span m='113340'>If</span> <span m='113630'>you</span> <span m='113720'>get</span> <span m='113860'>a</span> <span m='113890'>hunch,</span> <span m='114680'>sometimes</span> <span m='115110'>you're</span> <span m='115230'>right,</span> <span m='115485'>and you</span> <span m='115740'>have</span> <span m='115900'>to</span> <span m='116010'>trust</span> <span m='116320'>your</span> <span m='116460'>gut.</span> </p><p><span m='119360'>I</span> <span m='119510'>knew</span> <span m='119780'>that this</span> <span m='119950'>was</span> <span m='120050'>going</span> <span m='120140'>to</span> <span m='120190'>be</span> <span m='120310'>big.</span> <span m='120620'>I</span> <span m='120840'>knew</span> <span m='121230'>that</span> <span m='121470'>I</span> <span m='121580'>was going</span> <span m='121800'>to be able</span> <span m='121920'>to</span> <span m='121990'>make</span> <span m='122190'>money</span> <span m='122460'>at</span> <span m='122640'>it.</span> <span m='122920'>I</span> <span m='123050'>knew</span> <span m='123270'>that</span> <span m='123410'>it</span> <span m='123480'>was</span> <span m='123620'>a</span> <span m='123670'>good</span> <span m='123970'>decision</span> <span m='126420'>for</span> <span m='126570'>me</span> <span m='126750'>personally</span> <span m='127330'>and</span> <span m='127500'>for</span> <span m='127660'>my</span> <span m='127830'>career.</span> <span m='128470'>And</span> <span m='128729'>it</span> <span m='128850'>has</span> <span m='129120'>been.</span> <span m='129270'>It have</span> <span m='129490'>been really</span> <span m='129949'>great</span> <span m='130270'>and</span> <span m='130710'>pretty</span> <span m='131000'>lucrative</span> <span m='131240'>to me.</span> </p><p><span m='132980'>I</span> <span m='133100'>think</span> <span m='133420'>if</span> <span m='133720'>you</span> <span m='134360'>get</span> <span m='134740'>certified</span> <span m='135270'>with</span> <span m='135400'>Salesforce</span> <span m='135710'>as</span> <span m='136090'>an</span> <span m='136270'>administrator</span> <span m='136910'>or</span> <span m='137120'>developer</span> <span m='138140'>or</span> <span m='138380'>even</span> <span m='138520'>as</span> <span m='138600'>a</span> <span m='138880'>BA,</span> <span m='139070'>project</span> <span m='139460'>manager,</span> <span m='139830'>once</span> <span m='140070'>you</span> <span m='140210'>have</span> <span m='140420'>that</span> <span m='140570'>type</span> <span m='140750'>of</span> <span m='140830'>Salesforce</span> <span m='141310'>experience,</span> <span m='141770'>it</span> <span m='142230'>so</span> <span m='142660'>hot</span> <span m='143020'>right</span> <span m='143250'>now,</span> <span m='143850'>there</span> <span m='144290'>are</span> <span m='144330'>people</span> <span m='144930'>trying</span> <span m='145210'>to</span> <span m='145330'>recruit</span> <span m='145560'>me</span> <span m='145870'>right</span> <span m='146070'>now.</span> <span m='146540'>So</span> <span m='147370'>I'm</span> <span m='147600'>not</span> <span m='148280'>looking</span> <span m='148640'>to</span> <span m='148770'>leave</span> <span m='148930'>my</span> <span m='149050'>job.</span> <span m='149360'>I'm actually</span> <span m='149580'>very</span> <span m='149740'>happy</span> <span m='150130'>where</span> <span m='150250'>I</span> <span m='150360'>am.</span> </p><p><span m='151310'>So</span> <span m='151910'>it's</span> <span m='152150'>very</span> <span m='152360'>interesting</span> <span m='152840'>to</span> <span m='152940'>see</span> <span m='153090'>that</span> <span m='153260'>there's</span> <span m='153520'>tons</span> <span m='153870'>of</span> <span m='153990'>companies</span> <span m='154470'>here</span> <span m='155160'>looking</span> <span m='155530'>to</span> <span m='155680'>pull</span> <span m='155950'>people</span> <span m='156310'>in.</span> <span m='156570'>So</span> <span m='156720'>there's</span> <span m='157120'>definitely</span> <span m='158360'>an</span> <span m='158520'>area</span> <span m='158890'>to</span> <span m='159020'>be</span> <span m='159190'>right</span> <span m='159490'>now.</span> <span m='159890'>And</span> <span m='160310'>I'd</span> <span m='160480'>like</span> <span m='160660'>to</span> <span m='160750'>tell</span> <span m='160970'>everybody</span> <span m='162380'>that</span> <span m='162940'>told</span> <span m='163340'>me</span> <span m='163440'>that</span> <span m='163550'>I</span> <span m='163590'>was</span> <span m='163770'>crazy</span> <span m='164410'>almost</span> <span m='164690'>nine</span> <span m='164920'>years</span> <span m='165200'>ago,</span> <span m='166150'>should</span> <span m='166568'>have</span> <span m='166986'>followed</span> <span m='167404'>suit.</span> </p><p><span m='168660'>Work-life</span> <span m='169310'>balance,</span> <span m='170080'>that</span> <span m='170350'>is</span> <span m='170500'>something</span> <span m='170890'>that</span> <span m='171120'>I've</span> <span m='171380'>learned--</span> <span m='172380'>I'm</span> <span m='172530'>in</span> <span m='172580'>my</span> <span m='172690'>30s</span> <span m='173130'>now--</span> <span m='174040'>that</span> <span m='174560'>has</span> <span m='174860'>become</span> <span m='175180'>more and</span> <span m='175500'>more</span> <span m='175690'>important.</span> <span m='177400'>The</span> <span m='177520'>reason</span> <span m='177890'>being</span> <span m='178390'>is</span> <span m='179390'>I</span> <span m='179560'>dedicate</span> <span m='179980'>a</span> <span m='180050'>lot</span> <span m='180220'>of</span> <span m='180290'>my</span> <span m='180410'>life</span> <span m='180680'>to</span> <span m='180830'>work.</span> <span m='181380'>And</span> <span m='181750'>I</span> <span m='181820'>feel</span> <span m='181940'>like</span> <span m='182130'>I've</span> <span m='182240'>missed</span> <span m='182520'>out</span> <span m='182700'>on</span> <span m='182790'>a</span> <span m='182850'>lot</span> <span m='183050'>of</span> <span m='183150'>things.</span> <span m='183795'>And</span> <span m='184060'>it's</span> <span m='184380'>so important.</span> </p><p><span m='184735'>And it's</span> <span m='185090'>not</span> <span m='185330'>something</span> <span m='185640'>that</span> <span m='185780'>my</span> <span m='185880'>company</span> <span m='186220'>doesn't</span> <span m='186520'>provide.</span> <span m='186840'>My</span> <span m='186990'>company is</span> <span m='187400'>very</span> <span m='187610'>big</span> <span m='187810'>on</span> <span m='187990'>it.</span> <span m='188310'>I</span> <span m='188630'>actively</span> <span m='189220'>made</span> <span m='189680'>a</span> <span m='189770'>decision</span> <span m='190330'>not</span> <span m='190580'>to</span> <span m='190670'>take</span> <span m='190930'>advantage</span> <span m='191380'>of</span> <span m='191470'>it,</span> <span m='191890'>and</span> <span m='192050'>I'm</span> <span m='192140'>not</span> <span m='192390'>sure</span> <span m='192740'>it</span> <span m='192810'>actually</span> <span m='193160'>got</span> <span m='193510'>me any</span> <span m='193710'>further</span> <span m='193990'>than</span> <span m='194370'>if</span> <span m='194740'>I</span> <span m='194830'>would</span> <span m='194980'>have</span> <span m='195120'>worked</span> <span m='195530'>9:00</span> <span m='195940'>to</span> <span m='196350'>5:00,</span> <span m='196730'>9:00 to 6:00.</span> </p><p><span m='198950'>So</span> <span m='198980'>you</span> <span m='199170'>have</span> <span m='199470'>to</span> <span m='199650'>have</span> <span m='199990'>that</span> <span m='200300'>balance,</span> <span m='200790'>because</span> <span m='201030'>you're</span> <span m='201150'>going</span> <span m='201250'>to</span> <span m='201300'>get</span> <span m='201500'>burned</span> <span m='201750'>out.</span> <span m='202360'>You</span> <span m='202490'>need</span> <span m='202700'>a</span> <span m='202750'>break.</span> <span m='203090'>You</span> <span m='203200'>need</span> <span m='203460'>to</span> <span m='203550'>walk</span> <span m='203820'>away</span> <span m='204080'>from</span> <span m='204320'>work.</span> <span m='204580'>You</span> <span m='204660'>need</span> <span m='205050'>to</span> <span m='205780'>have</span> <span m='205950'>an</span> <span m='206010'>outlet.</span> <span m='206240'>You</span> <span m='206400'>needs</span> <span m='206570'>to</span> <span m='206640'>have</span> <span m='206890'>something</span> <span m='207310'>else</span> <span m='207650'>besides</span> <span m='208060'>work.</span> </p><p><span m='208900'>So</span> <span m='209010'>I</span> <span m='209110'>think</span> <span m='209320'>that's</span> <span m='209510'>very</span> <span m='209770'>important</span> <span m='210050'>when</span> <span m='210190'>you</span> <span m='210310'>are</span> <span m='210540'>looking</span> <span m='210850'>for</span> <span m='210990'>a</span> <span m='211030'>job,</span> <span m='211580'>is</span> <span m='212350'>what</span> <span m='213040'>is</span> <span m='213160'>the</span> <span m='213250'>company</span> <span m='213610'>like?</span> <span m='213930'>And</span> <span m='214030'>there's</span> <span m='214180'>a</span> <span m='214230'>lot</span> <span m='214410'>of</span> <span m='214530'>resources</span> <span m='214960'>where</span> <span m='215060'>you</span> <span m='215220'>can</span> <span m='215480'>check</span> <span m='215890'>that out.</span> <span m='216610'>But</span> <span m='216790'>I</span> <span m='216850'>think</span> <span m='217050'>it's</span> <span m='217230'>so</span> <span m='217400'>important.</span> <span m='217750'>And I</span> <span m='217810'>think</span> <span m='218000'>a</span> <span m='218060'>lot</span> <span m='218290'>of</span> <span m='218370'>companies</span> <span m='218780'>are</span> <span m='218880'>seeing</span> <span m='219170'>how</span> <span m='219390'>important</span> <span m='219820'>that</span> <span m='219990'>is</span> <span m='220400'>because</span> <span m='221380'>the</span> <span m='221720'>happier</span> <span m='222200'>employee</span> <span m='222770'>they</span> <span m='222810'>have,</span> <span m='223790'>the</span> <span m='224195'>more</span> <span m='224600'>willing</span> <span m='225210'>they</span> <span m='225650'>are</span> <span m='225860'>to</span> <span m='225990'>work</span> <span m='226260'>for</span> <span m='226410'>you</span> <span m='226930'>and</span> <span m='227250'>deliver</span> <span m='228220'>and</span> <span m='230860'>enhance</span> <span m='231300'>things,</span> <span m='231590'>enhance</span> <span m='232010'>process,</span> <span m='233540'>work</span> <span m='233790'>harder</span> <span m='234140'>for</span> <span m='234370'>you</span> <span m='234560'>because</span> <span m='234830'>they</span> <span m='234950'>know</span> <span m='235620'>that</span> <span m='235950'>if</span> <span m='236200'>they do</span> <span m='236290'>need</span> <span m='236450'>a</span> <span m='236510'>day</span> <span m='236730'>off</span> <span m='237040'>or</span> <span m='237210'>they</span> <span m='237370'>do</span> <span m='237530'>need</span> <span m='237700'>some</span> <span m='237830'>time</span> <span m='238180'>because</span> <span m='238330'>they're</span> <span m='238430'>getting</span> <span m='238870'>burnt out,</span> <span m='239060'>you're</span> <span m='239160'>willing</span> <span m='239380'>to</span> <span m='239470'>give</span> <span m='239610'>it to</span> <span m='239910'>them</span> </p>","file":{"id":317170,"video_id":"2887384892001","name":"1592-Cheryl-BusinessAnalystFinancial2","duration":240768,"thumbnail_url":null}});