Stephen is an Associate Consultant, working at an online publishing company helping universities manage their faculty publications for online access to the public. After getting a masters and working in a variety of jobs, he recently found this job through a friend who knew someone who worked at the company.
Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called technical support specialists, support information technology (IT) employees within their organization. Others, called help-desk technicians, assist non-IT users who are having computer problems.
Moderate-term on-the-job training
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