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BUYER-MANAGER: Just Try New Things

About this video 

Tessa, a Buyer-Manager at a boutique store, describes her work running the store, purchasing the clothes, and going to fashion shows to pick out the next season's line. She graduated with a degree in Public Health and Rhetoric, but decided to give the retail field a try and hasn't looked back.

Degree: Public Health - Rhetoric
Job Title: Buyer-Manager

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours, Flexible
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='230'>My</span> <span m='320'>name's</span> <span m='510'>Tessa.</span> <span m='720'>I'm</span> <span m='1160'>that</span> <span m='1480'>buyer and</span> <span m='1810'>manager at</span> <span m='2300'>Beauty and</span> <span m='2600'>Attitude.</span> <span m='4090'>That</span> <span m='4300'>means</span> <span m='4780'>I run</span> <span m='4940'>the</span> <span m='5320'>day-to-day</span> <span m='5820'>operations</span> <span m='6370'>of</span> <span m='6500'>the</span> <span m='6580'>store.</span> <span m='7190'>So</span> <span m='7330'>I</span> <span m='7550'>schedule,</span> <span m='8130'>I</span> <span m='8220'>open</span> <span m='8530'>and</span> <span m='8620'>close</span> <span m='8890'>the</span> <span m='9000'>store.</span> <span m='9930'>There's</span> <span m='10040'>a</span> <span m='10150'>problem,</span> <span m='10530'>people</span> <span m='10780'>usually</span> <span m='11070'>come</span> <span m='11280'>to</span> <span m='11370'>me.</span> <span m='12110'>In</span> <span m='12460'>terms</span> <span m='12700'>of</span> <span m='12790'>buying,</span> <span m='13140'>it</span> <span m='13250'>means</span> <span m='13920'>if</span> <span m='14140'>I'm</span> <span m='14230'>out of</span> <span m='14480'>one</span> <span m='14710'>size,</span> <span m='15070'>I'm</span> <span m='15210'>the</span> <span m='15280'>one</span> <span m='15420'>that</span> <span m='15550'>orders</span> <span m='16000'>that</span> <span m='16210'>size</span> <span m='16530'>to</span> <span m='16700'>replace</span> <span m='17000'>it.</span> <span m='17520'>So</span> <span m='17880'>it</span> <span m='18080'>means</span> <span m='18200'>I</span> <span m='18410'>kind of</span> <span m='18670'>need to know</span> <span m='18760'>what</span> <span m='19110'>is</span> <span m='19220'>on</span> <span m='19340'>my</span> <span m='19460'>floor</span> <span m='19810'>at</span> <span m='19880'>any</span> <span m='20080'>time,</span> <span m='20415'>and</span> <span m='21450'>being</span> <span m='21710'>aware</span> <span m='22060'>and</span> <span m='22160'>ordering</span> <span m='22510'>when</span> <span m='22630'>there's</span> <span m='22820'>stuff</span> <span m='23090'>that's</span> <span m='23430'>not</span> <span m='23870'>on</span> <span m='24280'>stock.</span> </p><p><span m='24650'>And</span> <span m='24900'>so,</span> <span m='25120'>if</span> <span m='25200'>you</span> <span m='25290'>come</span> <span m='25450'>into</span> <span m='25620'>a</span> <span m='25680'>store</span> <span m='25900'>and</span> <span m='25970'>there's</span> <span m='26100'>not a</span> <span m='26410'>certain</span> <span m='26490'>size,</span> <span m='26760'>I'm</span> <span m='26930'>the</span> <span m='27000'>one</span> <span m='27220'>who tries to</span> <span m='27490'>fix</span> <span m='27720'>that.</span> <span m='28080'>I</span> <span m='28380'>also,</span> <span m='29100'>if</span> <span m='29330'>there's</span> <span m='29710'>fun</span> <span m='29910'>new</span> <span m='30070'>things</span> <span m='30330'>in</span> <span m='30430'>stock,</span> <span m='30770'>there's,</span> <span m='30830'>like,</span> <span m='30970'>a</span> <span m='31050'>bright</span> <span m='31340'>purple</span> <span m='31650'>nightgown</span> <span m='32049'>or</span> <span m='32150'>something,</span> <span m='32460'>I'm</span> <span m='32570'>the</span> <span m='32659'>one</span> <span m='32840'>that</span> <span m='32980'>goes to the</span> <span m='33290'>fashion</span> <span m='33660'>shows</span> <span m='34010'>and</span> <span m='34160'>looks</span> <span m='34590'>at</span> <span m='34750'>the</span> <span m='34880'>new</span> <span m='35050'>items,</span> <span m='35410'>and</span> <span m='35500'>orders</span> <span m='35830'>that</span> <span m='36100'>and</span> <span m='36180'>gets</span> <span m='36390'>that</span> <span m='36520'>in</span> <span m='36570'>my</span> <span m='36700'>store</span> <span m='36950'>for</span> <span m='37070'>the</span> <span m='37180'>next</span> <span m='37410'>season.</span> <span m='37880'>So</span> <span m='38160'>right</span> <span m='38320'>now,</span> <span m='38410'>I'm</span> <span m='38550'>doing</span> <span m='38790'>orders</span> <span m='39180'>for</span> <span m='40020'>March,</span> <span m='40390'>April,</span> <span m='40680'>May,</span> <span m='40970'>June</span> <span m='41380'>of</span> <span m='41490'>next</span> <span m='41780'>year,</span> <span m='42040'>so</span> <span m='42300'>it's</span> <span m='42430'>a</span> <span m='42480'>lot</span> <span m='42660'>of</span> <span m='42850'>thinking</span> <span m='43140'>ahead,</span> <span m='43480'>planning</span> <span m='43770'>ahead,</span> <span m='44030'>and</span> <span m='44190'>knowing</span> <span m='44270'>what's</span> <span m='44470'>going</span> <span m='44550'>to</span> <span m='44590'>happen</span> <span m='44830'>in</span> <span m='44930'>the</span> <span m='45000'>future.</span> </p><p><span m='46070'>I</span> <span m='46600'>studied</span> <span m='47100'>at</span> <span m='47180'>UC</span> <span m='47400'>Berkeley</span> <span m='47750'>as</span> <span m='47910'>a</span> <span m='47950'>double</span> <span m='48190'>major</span> <span m='48530'>in</span> <span m='48600'>public</span> <span m='48880'>health and</span> <span m='49140'>rhetoric.</span> <span m='50220'>I</span> <span m='50350'>graduated</span> <span m='50660'>and</span> <span m='50970'>had</span> <span m='51180'>no</span> <span m='51450'>idea</span> <span m='51710'>what</span> <span m='51810'>I</span> <span m='51860'>wanted</span> <span m='52130'>to</span> <span m='52220'>do.</span> <span m='52440'>I</span> <span m='52520'>wasn't</span> <span m='52890'>super</span> <span m='53230'>into</span> <span m='54130'>either</span> <span m='54360'>public</span> <span m='54680'>health or</span> <span m='54930'>rhetoric</span> <span m='55410'>at</span> <span m='55490'>the</span> <span m='55570'>time.</span> <span m='56100'>So</span> <span m='56790'>I</span> <span m='56920'>went</span> <span m='57120'>into</span> <span m='57200'>retail,</span> <span m='57600'>and I</span> <span m='57780'>was</span> <span m='57930'>working</span> <span m='58390'>at</span> <span m='58510'>a</span> <span m='58570'>different</span> <span m='58910'>clothing</span> <span m='59300'>store.</span> <span m='60060'>I</span> <span m='60320'>was</span> <span m='60480'>also</span> <span m='60960'>working</span> <span m='61370'>as</span> <span m='61520'>a</span> <span m='61560'>cashier</span> <span m='62000'>at</span> <span m='62070'>a</span> <span m='62130'>restaurant</span> <span m='62790'>and</span> <span m='63280'>I</span> <span m='63410'>met</span> <span m='63590'>the</span> <span m='63730'>owners</span> <span m='64000'>of</span> <span m='64099'>this</span> <span m='64400'>store</span> <span m='64709'>through</span> <span m='64860'>that</span> <span m='65060'>position.</span> <span m='65590'>And</span> <span m='65730'>they,</span> <span m='65850'>kind</span> <span m='66080'>of,</span> <span m='66600'>knew</span> <span m='66800'>that</span> <span m='66910'>I</span> <span m='66970'>had</span> <span m='67190'>some</span> <span m='67310'>interest</span> <span m='67700'>in</span> <span m='67760'>retail,</span> <span m='68250'>and</span> <span m='68380'>they</span> <span m='68660'>had</span> <span m='68890'>a</span> <span m='68960'>position</span> <span m='69310'>open and</span> <span m='69700'>offered</span> <span m='69980'>it</span> <span m='70110'>to</span> <span m='70200'>me,</span> <span m='70350'>and</span> <span m='70930'>couldn't</span> <span m='71170'>say no.</span> </p><p><span m='71580'>I wish</span> <span m='71850'>I knew</span> <span m='72160'>in</span> <span m='72260'>high</span> <span m='72410'>school</span> <span m='72900'>that</span> <span m='73260'>what</span> <span m='73460'>you</span> <span m='73570'>think</span> <span m='73770'>you're</span> <span m='73870'>going</span> <span m='73960'>to</span> <span m='74020'>do</span> <span m='74110'>with</span> <span m='74210'>your</span> <span m='74350'>life</span> <span m='74570'>has</span> <span m='74750'>no</span> <span m='74890'>bearing</span> <span m='75200'>on</span> <span m='75280'>what</span> <span m='75380'>you're</span> <span m='75480'>actually</span> <span m='75730'>going</span> <span m='75810'>to</span> <span m='75880'>do</span> <span m='76000'>with</span> <span m='76130'>your</span> <span m='76250'>life.</span> <span m='76560'>Just</span> <span m='77000'>go with it</span> <span m='77260'>and</span> <span m='77410'>do</span> <span m='77630'>what</span> <span m='77750'>you're</span> <span m='77900'>enjoying,</span> <span m='78450'>as</span> <span m='78540'>long</span> <span m='78730'>as</span> <span m='78810'>you're</span> <span m='79400'>having</span> <span m='79740'>fun</span> <span m='79950'>with</span> <span m='80180'>it,</span> <span m='80390'>and</span> <span m='81670'>trying</span> <span m='81880'>to</span> <span m='81940'>build</span> <span m='82310'>yourself</span> <span m='82700'>as</span> <span m='82820'>a</span> <span m='82860'>person.</span> <span m='83200'>I think</span> <span m='83330'>you're going</span> <span m='83800'>to end up</span> <span m='84030'>just</span> <span m='84270'>fine.</span> <span m='84930'>Just,</span> <span m='85260'>like,</span> <span m='85670'>try</span> <span m='85920'>new</span> <span m='86070'>things.</span> </p><p><span m='86460'>Kind</span> <span m='86620'>of</span> <span m='86750'>like,</span> <span m='86940'>working</span> <span m='87260'>in</span> <span m='87360'>retail,</span> <span m='87650'>I</span> <span m='87770'>was</span> <span m='88050'>really</span> <span m='88310'>bad at it</span> <span m='88780'>for</span> <span m='88910'>a</span> <span m='88950'>while.</span> <span m='89180'>I</span> <span m='89250'>didn't</span> <span m='89440'>talk</span> <span m='89670'>to</span> <span m='89740'>people.</span> <span m='90030'>I</span> <span m='90100'>was</span> <span m='90250'>too</span> <span m='90430'>shy.</span> <span m='90860'>I was</span> <span m='91020'>really</span> <span m='91380'>awkward,</span> <span m='91635'>and my</span> <span m='91890'>managers were</span> <span m='92360'>like,</span> <span m='92570'>Tessa</span> <span m='92820'>go</span> <span m='93060'>greet</span> <span m='93250'>those</span> <span m='93480'>customers.</span> <span m='93980'>And</span> <span m='94020'>now,</span> <span m='94370'>like,</span> <span m='94790'>I</span> <span m='94940'>may</span> <span m='95090'>be</span> <span m='95220'>super-awkward,</span> <span m='95540'>and I</span> <span m='95810'>may</span> <span m='96250'>listen</span> <span m='96450'>to</span> <span m='96720'>myself</span> <span m='96820'>talk,</span> <span m='97080'>and</span> <span m='97180'>like,</span> <span m='97460'>what</span> <span m='97670'>am</span> <span m='97760'>I</span> <span m='97820'>saying?</span> <span m='98250'>But</span> <span m='98420'>it</span> <span m='98560'>works,</span> <span m='99040'>and</span> <span m='99410'>once</span> <span m='99620'>you</span> <span m='99720'>do</span> <span m='99860'>it</span> <span m='99910'>enough</span> <span m='100100'>times</span> <span m='100320'>you</span> <span m='100400'>get</span> <span m='100700'>good</span> <span m='101000'>at</span> <span m='101300'>it.</span> </p>","file":{"id":331315,"video_id":"2992112977001","name":"1703-Tessa-BuyerManager1","duration":101588,"thumbnail_url":null}});