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Tourist 1704 tessa2

BUYER-MANAGER, IN-DEPTH: Didn't Expect To Be In This Field & I'm Very Happy

About this video 

Tessa, a Buyer-Manager at a boutique store, describes what she loves most about her job, its challenges, her key moment in deciding to go into this field, and how hard it is to get a job in retail. She loves helping people find something they hadn't been able to get anywhere else; the challenge is in making sure that she's always giving her best to the many people she interacts with.

Degree: Public Health - Rhetoric
Job Title: Buyer-Manager

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Flexible, Long hours
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
Leadership ability, People skills, Verbal communication skills, Written communication skills, Detail oriented, Problem solving skills, Teamwork

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>The</span> <span m='370'>thing I like</span> <span m='590'>most</span> <span m='810'>about</span> <span m='950'>my</span> <span m='1060'>job</span> <span m='1370'>is</span> <span m='1520'>someone</span> <span m='1870'>coming</span> <span m='2200'>in,</span> <span m='2440'>looking</span> <span m='2630'>for</span> <span m='2910'>something</span> <span m='3010'>they</span> <span m='3090'>haven't</span> <span m='3340'>been</span> <span m='3440'>able</span> <span m='3650'>to</span> <span m='3710'>find</span> <span m='4200'>for</span> <span m='4450'>very</span> <span m='4480'>long</span> <span m='4650'>time</span> <span m='4890'>and</span> <span m='5090'>finally</span> <span m='5370'>finding</span> <span m='5770'>it,</span> <span m='5930'>and</span> <span m='6000'>just</span> <span m='6170'>being</span> <span m='6350'>really,</span> <span m='6640'>really</span> <span m='6840'>excited</span> <span m='7260'>to</span> <span m='7330'>finally</span> <span m='8195'>have</span> <span m='8530'>found</span> <span m='8810'>something</span> <span m='9020'>that</span> <span m='9600'>was</span> <span m='9840'>really</span> <span m='9990'>important</span> <span m='10350'>to</span> <span m='10410'>them.</span> <span m='11790'>Biggest</span> <span m='12320'>challenge</span> <span m='12585'>is,</span> <span m='12850'>I</span> <span m='12910'>have</span> <span m='13000'>a</span> <span m='13050'>lot</span> <span m='13160'>of</span> <span m='13200'>people that I'm</span> <span m='13450'>accountable</span> <span m='14060'>to.</span> <span m='14400'>So I'm</span> <span m='14610'>accountable</span> <span m='15100'>to</span> <span m='15180'>the</span> <span m='15270'>store's</span> <span m='15600'>owner.</span> <span m='16000'>I'm</span> <span m='16170'>accountable</span> <span m='16530'>to</span> <span m='16610'>my</span> <span m='16700'>customers,</span> <span m='17520'>to</span> <span m='17670'>my</span> <span m='17780'>employees,</span> <span m='19070'>and</span> <span m='19380'>to</span> <span m='19570'>the</span> <span m='19700'>vendors</span> <span m='20100'>who</span> <span m='20170'>I</span> <span m='20240'>purchase</span> <span m='20660'>product</span> <span m='21080'>from.</span> <span m='21320'>And it's</span> <span m='21500'>kind</span> <span m='21640'>of</span> <span m='21880'>difficult</span> <span m='22280'>sometimes</span> <span m='22580'>to</span> <span m='22670'>balance</span> <span m='23060'>that</span> <span m='23340'>accountability</span> <span m='23880'>and</span> <span m='23960'>make</span> <span m='24120'>sure</span> <span m='24280'>I'm</span> <span m='24390'>giving</span> <span m='25150'>the</span> <span m='25300'>best</span> <span m='25590'>of</span> <span m='25670'>myself</span> <span m='26130'>and</span> <span m='26220'>the</span> <span m='26300'>best</span> <span m='26510'>that I</span> <span m='26700'>can</span> <span m='26970'>for</span> <span m='27050'>this</span> <span m='27230'>position</span> <span m='27640'>to</span> <span m='27710'>everybody.</span> </p><p><span m='29220'>I</span> <span m='29390'>graduated</span> <span m='30010'>from</span> <span m='30120'>Berkeley</span> <span m='30700'>in</span> <span m='31130'>May</span> <span m='31740'>of</span> <span m='32350'>2012,</span> <span m='32960'>and</span> <span m='33430'>I</span> <span m='33550'>told</span> <span m='33710'>myself</span> <span m='34000'>if</span> <span m='34100'>I don't</span> <span m='34290'>have</span> <span m='34510'>a</span> <span m='34830'>real</span> <span m='35110'>job</span> <span m='35440'>by the</span> <span m='35610'>end of</span> <span m='35740'>the</span> <span m='35920'>summer,</span> <span m='36230'>I'm going</span> <span m='36260'>to go</span> <span m='36520'>back</span> <span m='36630'>home</span> <span m='36860'>to</span> <span m='36900'>my</span> <span m='36980'>parents'</span> <span m='37310'>house.</span> <span m='37560'>And so</span> <span m='37830'>I</span> <span m='37930'>was</span> <span m='38060'>working</span> <span m='38360'>at</span> <span m='38440'>a</span> <span m='38500'>different</span> <span m='38890'>retailer,</span> <span m='39500'>and</span> <span m='39690'>the end of</span> <span m='39980'>the summer</span> <span m='40110'>came</span> <span m='40850'>and</span> <span m='41240'>I</span> <span m='41260'>didn't</span> <span m='41430'>have</span> <span m='41560'>a</span> <span m='41620'>real</span> <span m='41790'>job.</span> <span m='42100'>But</span> <span m='42410'>I was,</span> <span m='42490'>like,</span> <span m='42900'>I'm</span> <span m='43040'>going</span> <span m='43120'>to</span> <span m='43170'>stick</span> <span m='43370'>with</span> <span m='43500'>this</span> <span m='43700'>and</span> <span m='43820'>see</span> <span m='43930'>what</span> <span m='44020'>happens,</span> <span m='44500'>and</span> <span m='44630'>so</span> <span m='44760'>I</span> <span m='44900'>stayed</span> <span m='45160'>with</span> <span m='45340'>it</span> <span m='45480'>and</span> <span m='46000'>ended</span> <span m='46250'>up</span> <span m='46400'>here</span> <span m='46690'>a</span> <span m='46720'>year</span> <span m='46920'>later,</span> <span m='47240'>which</span> <span m='47450'>I</span> <span m='47500'>never would have</span> <span m='47920'>expected.</span> <span m='48450'>But</span> <span m='48960'>it's</span> <span m='49120'>very</span> <span m='49330'>much</span> <span m='49580'>a</span> <span m='49600'>real</span> <span m='49810'>job,</span> <span m='50040'>and</span> <span m='50160'>I'm</span> <span m='50230'>very</span> <span m='50400'>happy</span> <span m='50700'>with</span> <span m='50910'>it,</span> <span m='51240'>so.</span> <span m='51610'>[LAUGHS]</span> </p><p><span m='52350'>I</span> <span m='52470'>don't</span> <span m='52630'>think</span> <span m='52770'>it's</span> <span m='52900'>necessarily</span> <span m='53350'>hard</span> <span m='53570'>to</span> <span m='53610'>get</span> <span m='53730'>a</span> <span m='53780'>job</span> <span m='54040'>in this field.</span> <span m='54520'>I</span> <span m='54610'>think</span> <span m='54830'>getting</span> <span m='55100'>a</span> <span m='55150'>boutique</span> <span m='55670'>management</span> <span m='56080'>position</span> <span m='56450'>is</span> <span m='56580'>a</span> <span m='56660'>little</span> <span m='56860'>bit</span> <span m='57000'>trickier,</span> <span m='57490'>because</span> <span m='57750'>you</span> <span m='57840'>need</span> <span m='58010'>to</span> <span m='58140'>kind</span> <span m='58490'>of know</span> <span m='58630'>somebody</span> <span m='59440'>who</span> <span m='59580'>owns</span> <span m='59790'>a</span> <span m='59860'>store,</span> <span m='60230'>maybe</span> <span m='60510'>already</span> <span m='60710'>works</span> <span m='60970'>there.</span> <span m='61240'>But</span> <span m='61870'>working</span> <span m='62260'>at, like,</span> <span m='62370'>a</span> <span m='62610'>big</span> <span m='62790'>box</span> <span m='63040'>retailer</span> <span m='63470'>like</span> <span m='63650'>Gap</span> <span m='63970'>or Old</span> <span m='64280'>Navy,</span> <span m='64519'>you can</span> <span m='64800'>start</span> <span m='65150'>as</span> <span m='65269'>a</span> <span m='65330'>sales</span> <span m='65630'>associate,</span> <span m='65940'>and</span> <span m='66250'>if</span> <span m='66350'>you're</span> <span m='66440'>good</span> <span m='66460'>at</span> <span m='66610'>your</span> <span m='66810'>job,</span> <span m='67070'>you</span> <span m='67140'>can</span> <span m='67320'>move up</span> <span m='67610'>really</span> <span m='67820'>quickly.</span> </p>","file":{"id":331316,"video_id":"2992213161001","name":"1704-Tessa-BuyerManager2","duration":69219,"thumbnail_url":null}});

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