This operations manager works in health and wellness business. She talks about lessons learned and about managing a team of workers, composing schedules, providing training and responding to client needs.
Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.
Limited on-the-job training. Most managers will have worked in retail previously as salespeople.
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