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Tourist 1846 joseph2

SHOW MANAGER, IN-DEPTH: Loves The Interaction With All Walks Of Life

About this video 

Joseph, the Show Manager for a large conference center who coordinates the staff who work all of the events, describes what he loves most about his job, its challenges, how hard it is to get a job in his field, and work-life balance. It's not hard to get a job in this field but you must be dedicated to customer service.

Degree: Business
Job Title: Show Manager

Job Summary: General and Operations Managers

Job Description

Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

On-the-Job Training


Certification Requirement
Recommended by the Institute of Certified Professional Managers.

Quick Facts

Average salary
Average salary
National Statistic Change Location
$45,000 - $145,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
Leadership ability, Organizational skills, Problem solving skills, Verbal communication skills, Written communication skills, Detail oriented, People skills, Public speaking ability

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>What</span> <span m='390'>I</span> <span m='650'>love most</span> <span m='940'>is just the</span> <span m='1260'>interacting.</span> <span m='2210'>Interacting,</span> <span m='2790'>seeing</span> <span m='3010'>people,</span> <span m='4870'>how</span> <span m='5090'>they</span> <span m='6450'>view</span> <span m='6640'>the</span> <span m='6790'>show,</span> <span m='7580'>how</span> <span m='7760'>they</span> <span m='7940'>come</span> <span m='8230'>to the</span> <span m='8450'>show,</span> <span m='9440'>what</span> <span m='9630'>their</span> <span m='9800'>expectations</span> <span m='10570'>of</span> <span m='10680'>the</span> <span m='10740'>show</span> <span m='11060'>are.</span> <span m='11970'>And</span> <span m='12290'>just</span> <span m='12520'>the</span> <span m='12580'>customer</span> <span m='12970'>service</span> <span m='13260'>part of it.</span> <span m='14930'>Sometimes,</span> <span m='15470'>what's</span> <span m='15640'>the</span> <span m='15720'>tough</span> <span m='15970'>part</span> <span m='16290'>is</span> <span m='16500'>dealing</span> <span m='16810'>with,</span> <span m='17930'>I</span> <span m='18150'>hate</span> <span m='18350'>to</span> <span m='18450'>say</span> <span m='18640'>it,</span> <span m='18850'>sometimes,</span> <span m='19350'>but</span> <span m='20020'>the</span> <span m='20320'>people</span> <span m='20640'>that</span> <span m='20810'>actually</span> <span m='21320'>you</span> <span m='21800'>work</span> <span m='22070'>for.</span> <span m='22200'>Because</span> <span m='22690'>sometimes</span> <span m='23120'>they</span> <span m='23220'>put</span> <span m='23420'>a</span> <span m='23460'>high</span> <span m='23760'>expectation</span> <span m='24900'>on</span> <span m='25060'>themselves,</span> <span m='25660'>and</span> <span m='25770'>sometimes</span> <span m='26760'>it</span> <span m='26950'>turns</span> <span m='27240'>into</span> <span m='27470'>more</span> <span m='27750'>stress</span> <span m='28215'>than</span> <span m='29072'>actual</span> <span m='30910'>being</span> <span m='31150'>concerned</span> <span m='31600'>about</span> <span m='32070'>matters</span> <span m='32520'>that</span> <span m='32689'>are</span> <span m='32720'>happening</span> <span m='33110'>with the show.</span> </p><p><span m='34430'>It's</span> <span m='34630'>not</span> <span m='34810'>hard</span> <span m='35050'>to</span> <span m='35120'>get</span> <span m='35350'>into the</span> <span m='35430'>field,</span> <span m='35680'>but</span> <span m='35860'>you</span> <span m='35980'>have to</span> <span m='36150'>have</span> <span m='36420'>a</span> <span m='36470'>mindset</span> <span m='37120'>of</span> <span m='37520'>wanting</span> <span m='37850'>to</span> <span m='38020'>help</span> <span m='38340'>people.</span> <span m='39300'>So, it's</span> <span m='39670'>customer</span> <span m='40090'>service,</span> <span m='40590'>wanting</span> <span m='40850'>to</span> <span m='40920'>relate</span> <span m='41230'>to</span> <span m='41300'>people.</span> <span m='41830'>And</span> <span m='42300'>having</span> <span m='42760'>patience</span> <span m='43290'>enough</span> <span m='43560'>to</span> <span m='44000'>work</span> <span m='44310'>with</span> <span m='44430'>people.</span> <span m='44770'>Because</span> <span m='45040'>you</span> <span m='45090'>get</span> <span m='45210'>a</span> <span m='45250'>lot</span> <span m='45400'>of</span> <span m='45480'>international</span> <span m='46160'>people</span> <span m='46410'>at</span> <span m='46650'>conferences</span> <span m='47180'>like</span> <span m='47400'>this.</span> </p><p><span m='47930'>So</span> <span m='48130'>you,</span> <span m='48540'>you know,</span> <span m='48670'>you</span> <span m='48850'>just</span> <span m='49100'>have</span> <span m='49270'>to</span> <span m='49390'>have</span> <span m='49790'>an</span> <span m='49870'>understanding</span> <span m='51030'>of,</span> <span m='51320'>in</span> <span m='51490'>some</span> <span m='51750'>respects</span> <span m='52110'>a</span> <span m='52470'>computer.</span> <span m='53400'>You</span> <span m='53510'>might</span> <span m='53710'>have</span> <span m='53880'>to</span> <span m='54000'>do</span> <span m='54220'>some</span> <span m='55090'>calculation,</span> <span m='56190'>you're</span> <span m='56250'>going</span> <span m='56390'>to</span> <span m='56450'>have</span> <span m='56570'>to</span> <span m='56710'>take</span> <span m='58240'>money</span> <span m='58520'>or</span> <span m='58740'>work</span> <span m='59030'>with</span> <span m='59160'>credit</span> <span m='59430'>cards,</span> <span m='60360'>and that</span> <span m='60600'>thing.</span> <span m='60940'>So</span> <span m='61120'>it's</span> <span m='61260'>not</span> <span m='61440'>hard,</span> <span m='61710'>it's</span> <span m='61840'>just</span> <span m='62620'>the</span> <span m='62740'>amount</span> <span m='63070'>of</span> <span m='63190'>customer</span> <span m='63570'>service</span> <span m='64430'>that</span> <span m='64650'>you</span> <span m='64810'>have</span> <span m='65069'>within</span> <span m='65239'>you</span> <span m='65470'>as a</span> <span m='65620'>person.</span> </p><p><span m='67000'>Yes.</span> <span m='67770'>It's</span> <span m='68130'>enjoyable.</span> <span m='68690'>Enjoy--</span> <span m='69340'>It</span> <span m='69590'>suits my--</span> <span m='69820'>because</span> <span m='70060'>I'm</span> <span m='70320'>semi-retired,</span> <span m='71070'>so</span> <span m='71350'>it</span> <span m='71510'>suits</span> <span m='71910'>my--</span> <span m='72630'>I</span> <span m='72990'>don't look</span> <span m='73110'>like it,</span> <span m='73480'>a</span> <span m='73570'>little</span> <span m='73840'>young.</span> <span m='74210'>It</span> <span m='74590'>suits</span> <span m='74800'>my</span> <span m='76380'>personal</span> <span m='76860'>needs,</span> <span m='77610'>and</span> <span m='77820'>it's</span> <span m='78350'>good</span> <span m='78640'>for</span> <span m='78750'>me</span> <span m='78870'>because</span> <span m='79100'>it's</span> <span m='79240'>flexible.</span> <span m='79680'>I</span> <span m='79800'>work</span> <span m='80080'>with</span> <span m='80200'>a</span> <span m='80270'>lot</span> <span m='80500'>of</span> <span m='80570'>great</span> <span m='80860'>shows,</span> <span m='81840'>you</span> <span m='81960'>know,</span> <span m='82070'>besides</span> <span m='82510'>this</span> <span m='82810'>one.</span> </p>","file":{"id":345374,"video_id":"3122788418001","name":"1846-Joseph-ShowManager2","duration":83755,"thumbnail_url":null}});

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