Michael, who oversees a number of stores that specialize in garden supplies and products, describes what he loves about his job, its challenges, and how hard it is to get a job in his field. A lot of people gravitate to retail because it holds something for everyone: art, customer service, design, numbers, and cool merchandize. It's an industry that's always looking for good people and hard workers.
Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.
Limited on-the-job training. Most managers will have worked in retail previously as salespeople.
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