Danelle, an assistant manager at a pawn shop, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and her work-life balance. She loves helping people out in her job and interacting with people, but it's difficult for her when she can't help out someone like she would like to because there isn't a market for their item.
Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.
Limited on-the-job training. Most managers will have worked in retail previously as salespeople.
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