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SPORTING EVENT SECURITY GUARD: Staying Calm Under Pressure

About this video 

This security guard spends his typical day working on Bay Area football and basketball games. His job entails helping people find their seats and taking care of rowdy patrons. He tells us that he got this job through meeting the right people at a parenting class.

Job Title: Security Guard

Job Summary: Security Guard, Gaming Surveillance Officers and Investigators

Job Description

Security guards and gaming surveillance officers patrol and inspect property against fire, theft, vandalism, terrorism, and illegal activity. They monitor people and buildings in an effort to prevent crime.

Security guards and gaming surveillance officers typically do the following:

-Protect and enforce laws on an employer’s property
-Monitor alarms and closed-circuit TV cameras
-Control access for employees, visitors, and outside contractors
-Conduct security checks over a specified area
-Write comprehensive reports outlining what they observed while on patrol
-Interview witnesses for later court testimony
-Detain criminal violators

On-the-Job Training

Medium amount of on-the-job training can be expected initially.

Certification Requirement
Recommended by ASIS International.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $40,000
Projected job growth
Projected Job Growth
16 to 20 percent
Typical schedule
Typical schedule
Full-time, Flexible, Irregular, Long hours, Part-time
Typical workplace
Typical workplace
Military, Outdoor, Physically demanding, Indoor, Office
Personal qualities
Personal Qualities
Courageous, Strength/stamina

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='410'>My</span> <span m='570'>current</span> <span m='960'>job</span> <span m='1330'>is</span> <span m='2950'>basically</span> <span m='3480'>security,</span> <span m='5200'>that's</span> <span m='5460'>what</span> <span m='5620'>I</span> <span m='5780'>do.</span> <span m='6720'>I</span> <span m='8720'>do</span> <span m='8850'>security</span> <span m='9320'>for</span> <span m='9490'>the</span> <span m='9560'>Warriors,</span> <span m='10370'>the</span> <span m='10500'>Raiders,</span> <span m='10955'>the</span> <span m='11410'>49ers,</span> <span m='14130'>and</span> <span m='16340'>Cal,</span> <span m='17210'>Cal</span> <span m='17530'>basketball,</span> <span m='18470'>men's</span> <span m='19000'>and</span> <span m='19130'>women.</span> <span m='20410'>I</span> <span m='20560'>go</span> <span m='20880'>to work,</span> <span m='21680'>put</span> <span m='21970'>on</span> <span m='22090'>my</span> <span m='22250'>uniform.</span> <span m='24080'>Go</span> <span m='24230'>to</span> <span m='24300'>my</span> <span m='24480'>post</span> <span m='25150'>and</span> <span m='25360'>I</span> <span m='25440'>help</span> <span m='25790'>people</span> <span m='26190'>out</span> <span m='26480'>as</span> <span m='26610'>far</span> <span m='26960'>as</span> <span m='27780'>they</span> <span m='27920'>ask for</span> <span m='28410'>directions</span> <span m='29340'>and</span> <span m='29550'>so</span> <span m='29760'>it's</span> <span m='29950'>fun.</span> </p><p><span m='30390'>You have</span> <span m='30500'>to</span> <span m='30600'>be a</span> <span m='31730'>people</span> <span m='32060'>person</span> <span m='32470'>to</span> <span m='32590'>do</span> <span m='32700'>this,</span> <span m='32970'>because</span> <span m='33890'>I</span> <span m='34060'>can't</span> <span m='34320'>be getting</span> <span m='34700'>mad at anybody.</span> <span m='35170'>I</span> <span m='35230'>can't</span> <span m='35510'>take</span> <span m='35700'>my attitude</span> <span m='36050'>to</span> <span m='36370'>work</span> <span m='36640'>with me</span> <span m='37055'>and then</span> <span m='37470'>people</span> <span m='37790'>asking</span> <span m='38150'>me</span> <span m='39050'>where's</span> <span m='39410'>this</span> <span m='39730'>at,</span> <span m='39900'>where's</span> <span m='40030'>this</span> <span m='40160'>at?</span> <span m='40420'>And</span> <span m='40820'>I'm</span> <span m='41220'>like,</span> <span m='41510'>I don't</span> <span m='41740'>know</span> <span m='42000'>or I</span> <span m='42090'>don't</span> <span m='42330'>want</span> <span m='42450'>to</span> <span m='42510'>talk</span> <span m='42780'>to them.</span> <span m='42870'>So</span> <span m='42970'>I have</span> <span m='43290'>to</span> <span m='43340'>be</span> <span m='43490'>very</span> <span m='43810'>nice</span> <span m='45570'>and</span> <span m='45760'>be</span> <span m='45890'>very</span> <span m='46230'>helpful</span> <span m='47190'>all</span> <span m='47510'>the</span> <span m='47660'>time.</span> </p><p><span m='48420'>Oh,</span> <span m='48760'>yeah,</span> <span m='49240'>I have</span> <span m='49410'>to</span> <span m='49490'>deal</span> <span m='49860'>with a</span> <span m='49920'>lot</span> <span m='50230'>of</span> <span m='50360'>drunk</span> <span m='50740'>people.</span> <span m='51220'>Because</span> <span m='51900'>people</span> <span m='52230'>drink</span> <span m='52540'>at</span> <span m='52660'>the</span> <span m='52740'>games</span> <span m='53230'>and</span> <span m='53400'>they</span> <span m='53520'>want</span> <span m='53780'>to</span> <span m='55090'>give</span> <span m='55460'>you</span> <span m='55690'>high</span> <span m='56010'>fives.</span> <span m='56260'>Hey,</span> <span m='56700'>go</span> <span m='57010'>49ers,</span> <span m='57900'>go</span> <span m='58190'>Raiders,</span> <span m='58525'>and</span> <span m='59300'>they</span> <span m='59430'>want to</span> <span m='59680'>be in</span> <span m='60060'>your</span> <span m='60140'>face.</span> </p><p><span m='60475'>And</span> <span m='60810'>I</span> <span m='61280'>also</span> <span m='61720'>scan</span> <span m='62200'>the</span> <span m='62300'>tickets.</span> <span m='62600'>So</span> <span m='62830'>sometimes</span> <span m='63130'>when</span> <span m='63430'>I</span> <span m='63760'>scan</span> <span m='63990'>a</span> <span m='64110'>ticket it</span> <span m='64349'>might</span> <span m='64580'>not</span> <span m='64819'>work.</span> <span m='65300'>And so</span> <span m='66410'>drunk</span> <span m='66670'>people,</span> <span m='67030'>they</span> <span m='67170'>want</span> <span m='67380'>to</span> <span m='68330'>talk</span> <span m='68790'>and just</span> <span m='69100'>talk</span> <span m='69530'>and</span> <span m='69800'>want</span> <span m='69940'>to</span> <span m='69990'>pat me</span> <span m='70390'>on my</span> <span m='70530'>shoulder,</span> <span m='71070'>and I</span> <span m='71240'>have to</span> <span m='71570'>deal</span> <span m='71890'>with</span> <span m='72000'>all</span> <span m='72140'>the</span> <span m='72270'>type</span> <span m='72630'>of stuff.</span> <span m='73240'>Some</span> <span m='73490'>of</span> <span m='73960'>that</span> <span m='74080'>stuff</span> <span m='74470'>makes</span> <span m='74730'>me</span> <span m='74820'>mad,</span> <span m='75220'>but</span> <span m='75480'>I</span> <span m='75620'>learn</span> <span m='75880'>how</span> <span m='76160'>to</span> <span m='76230'>deal</span> <span m='76430'>with</span> <span m='76580'>it.</span> </p><p><span m='77100'>How</span> <span m='77290'>I</span> <span m='77400'>get</span> <span m='77590'>this</span> <span m='77770'>job</span> <span m='78110'>is,</span> <span m='78540'>like</span> <span m='78810'>I</span> <span m='78900'>said,</span> <span m='79350'>me</span> <span m='79450'>and</span> <span m='79550'>my</span> <span m='79710'>girl</span> <span m='80030'>go</span> <span m='80170'>to</span> <span m='80330'>a</span> <span m='80400'>parenting</span> <span m='80950'>class</span> <span m='81900'>every</span> <span m='82170'>week.</span> <span m='82985'>And</span> <span m='83460'>so</span> <span m='84600'>I</span> <span m='84740'>went</span> <span m='84920'>with</span> <span m='85140'>her</span> <span m='85610'>to</span> <span m='85750'>the</span> <span m='85870'>parenting</span> <span m='86350'>class.</span> <span m='87610'>She</span> <span m='87800'>was like,</span> <span m='88090'>Shawn,</span> <span m='88450'>come to</span> <span m='88750'>the</span> <span m='89200'>parenting</span> <span m='89270'>class</span> <span m='89610'>with me.</span> <span m='90060'>I'm like,</span> <span m='90350'>no, I don't</span> <span m='90780'>want</span> <span m='90950'>to go.</span> <span m='91320'>She's</span> <span m='91520'>like,</span> <span m='91950'>come.</span> <span m='92325'>So I</span> <span m='92700'>said, OK,</span> <span m='92860'>I'll</span> <span m='93100'>come.</span> </p><p><span m='93830'>So</span> <span m='93960'>I went</span> <span m='93990'>to the</span> <span m='94190'>parenting</span> <span m='94730'>class.</span> <span m='96000'>And</span> <span m='96280'>I</span> <span m='96390'>ended</span> <span m='96680'>up</span> <span m='96870'>getting</span> <span m='97150'>a</span> <span m='97220'>job</span> <span m='97690'>at</span> <span m='97810'>the</span> <span m='97890'>parenting</span> <span m='98350'>class,</span> <span m='98840'>so</span> <span m='98940'>I</span> <span m='99040'>work</span> <span m='99350'>at the</span> <span m='99560'>parenting</span> <span m='99900'>class,</span> <span m='100260'>too.</span> <span m='102030'>But</span> <span m='102350'>like</span> <span m='102540'>I</span> <span m='102690'>said,</span> <span m='102930'>it's</span> <span m='103230'>community,</span> <span m='103830'>so</span> <span m='104000'>a lot of</span> <span m='104240'>people</span> <span m='104530'>come</span> <span m='105930'>and</span> <span m='106780'>give</span> <span m='107160'>out</span> <span m='107370'>information.</span> <span m='107900'>And</span> <span m='108050'>somebody</span> <span m='108350'>gave us</span> <span m='108640'>information</span> <span m='109160'>like,</span> <span m='109190'>man,</span> <span m='109430'>you want a</span> <span m='109620'>job?</span> <span m='110000'>I'm like,</span> <span m='110050'>yes,</span> <span m='110330'>I</span> <span m='110370'>would</span> <span m='110510'>love</span> <span m='110800'>a job.</span> </p><p><span m='111220'>And so</span> <span m='111520'>he gave me</span> <span m='111920'>information</span> <span m='112510'>to</span> <span m='112640'>call</span> <span m='112950'>at</span> <span m='113160'>the</span> <span m='113260'>parenting</span> <span m='113670'>class.</span> <span m='114340'>And</span> <span m='114670'>so</span> <span m='114970'>I</span> <span m='115230'>called</span> <span m='115510'>the</span> <span m='115630'>number,</span> <span m='115980'>and</span> <span m='116080'>ever</span> <span m='116280'>since</span> <span m='116440'>then</span> <span m='116610'>I've</span> <span m='116730'>been</span> <span m='116900'>working.</span> <span m='117210'>So</span> <span m='117380'>I'm</span> <span m='117490'>saying</span> <span m='117830'>thank</span> <span m='118110'>god for</span> <span m='118380'>that</span> <span m='118840'>parenting</span> <span m='118950'>class,</span> <span m='119510'>because</span> <span m='119930'>now I</span> <span m='120080'>have</span> <span m='120270'>two</span> <span m='120440'>jobs.</span> <span m='120570'>I</span> <span m='120920'>work in the</span> <span m='121120'>parenting</span> <span m='121680'>class</span> <span m='122040'>and</span> <span m='122140'>I</span> <span m='122160'>have</span> <span m='122350'>a</span> <span m='122430'>job</span> <span m='122760'>outside</span> <span m='123190'>the</span> <span m='123270'>parenting</span> <span m='123530'>class.</span> <span m='124050'>But</span> <span m='124360'>if it</span> <span m='124480'>wasn't for</span> <span m='124770'>the</span> <span m='125210'>parenting</span> <span m='125290'>class,</span> <span m='125610'>I</span> <span m='125680'>wouldn't</span> <span m='125850'>have</span> <span m='126080'>nothing.</span> </p><p><span m='126870'>Well,</span> <span m='127160'>I</span> <span m='127180'>learned</span> <span m='127600'>a</span> <span m='127690'>lot</span> <span m='127980'>as</span> <span m='128039'>far as</span> <span m='128539'>a</span> <span m='128820'>security</span> <span m='129125'>job.</span> <span m='130134'>I</span> <span m='130449'>learned</span> <span m='130709'>that</span> <span m='130970'>you</span> <span m='131380'>have</span> <span m='131730'>to</span> <span m='131860'>be</span> <span m='132150'>flexible.</span> <span m='133700'>You</span> <span m='133820'>have</span> <span m='134110'>to</span> <span m='134360'>want</span> <span m='134890'>to</span> <span m='135120'>help</span> <span m='135440'>people.</span> <span m='136380'>You</span> <span m='136540'>have</span> <span m='136850'>to</span> <span m='138600'>learn</span> <span m='139070'>fast,</span> <span m='139660'>and</span> <span m='139830'>quick</span> <span m='140280'>fast,</span> <span m='140750'>because</span> <span m='140930'>they</span> <span m='141100'>give</span> <span m='141290'>you</span> <span m='141410'>a</span> <span m='141460'>map</span> <span m='141900'>of</span> <span m='142350'>the</span> <span m='142710'>whole</span> <span m='143030'>layout</span> <span m='143640'>of</span> <span m='143720'>the</span> <span m='143840'>whole</span> <span m='144080'>stadium</span> <span m='144910'>so</span> <span m='145080'>people</span> <span m='145550'>can know</span> <span m='145800'>where</span> <span m='146040'>it's at.</span> <span m='146270'>So</span> <span m='146740'>we</span> <span m='147030'>had</span> <span m='147620'>to</span> <span m='147730'>catch</span> <span m='148080'>on</span> <span m='148430'>real</span> <span m='148650'>fast.</span> <span m='149820'>So</span> <span m='151030'>with</span> <span m='151260'>that,</span> <span m='152070'>I</span> <span m='152180'>learned</span> <span m='152830'>a</span> <span m='153030'>lot</span> <span m='153450'>from</span> <span m='154950'>the</span> <span m='155310'>security.</span> </p><p><span m='155880'>But</span> <span m='156130'>what</span> <span m='156370'>I</span> <span m='156470'>didn't</span> <span m='156730'>know</span> <span m='156970'>at</span> <span m='157150'>first</span> <span m='157530'>is</span> <span m='158010'>that</span> <span m='160120'>you</span> <span m='160970'>really</span> <span m='161270'>have</span> <span m='161440'>to</span> <span m='161550'>be</span> <span m='161740'>humble</span> <span m='162280'>working</span> <span m='162780'>in an</span> <span m='162970'>environment</span> <span m='163580'>like</span> <span m='163860'>that</span> <span m='164420'>with</span> <span m='164580'>a</span> <span m='164630'>lot</span> <span m='164920'>of</span> <span m='165010'>people</span> <span m='165310'>and</span> <span m='165610'>a</span> <span m='165670'>lot</span> <span m='165910'>of</span> <span m='165990'>other</span> <span m='166230'>people</span> <span m='167160'>that</span> <span m='167370'>I'm</span> <span m='167520'>not</span> <span m='167860'>used</span> <span m='168125'>to.</span> <span m='169300'>Humble</span> <span m='169530'>as</span> <span m='169650'>far</span> <span m='169960'>as</span> <span m='171140'>being</span> <span m='171730'>cool,</span> <span m='172030'>because</span> <span m='172310'>a lot</span> <span m='172590'>of</span> <span m='172970'>people</span> <span m='173200'>will try to</span> <span m='173450'>get on your</span> <span m='173850'>nerves</span> <span m='174245'>and</span> <span m='174640'>try</span> <span m='174780'>to</span> <span m='175495'>pick</span> <span m='175760'>on</span> <span m='176190'>you</span> <span m='176530'>or</span> <span m='176950'>send</span> <span m='177240'>you out.</span> <span m='177570'>You're</span> <span m='177730'>not</span> <span m='177930'>doing</span> <span m='178150'>this</span> <span m='178290'>right,</span> <span m='178500'>you're</span> <span m='178580'>not</span> <span m='178780'>doing</span> <span m='179000'>that</span> <span m='179190'>right.</span> <span m='179520'>And</span> <span m='179940'>I</span> <span m='180060'>don't</span> <span m='180500'>want to</span> <span m='180710'>talk back</span> <span m='180980'>to</span> <span m='181140'>them, but</span> <span m='181350'>I don't</span> <span m='181460'>want</span> <span m='181630'>nobody</span> <span m='182490'>talking</span> <span m='182820'>crazy</span> <span m='183210'>to</span> <span m='183350'>me</span> <span m='184500'>as</span> <span m='184630'>far</span> <span m='184910'>as</span> <span m='185020'>a</span> <span m='185080'>supervisor.</span> </p><p><span m='185960'>I</span> <span m='186050'>might</span> <span m='186250'>have</span> <span m='186380'>my</span> <span m='186550'>hands</span> <span m='186810'>in my</span> <span m='186970'>pocket.</span> <span m='188050'>Oh,</span> <span m='188390'>take</span> <span m='188650'>your</span> <span m='188910'>hands</span> <span m='189100'>out of your</span> <span m='189170'>pocket,</span> <span m='189590'>put</span> <span m='189720'>them behind</span> <span m='189770'>your</span> <span m='190160'>back.</span> <span m='190560'>So</span> <span m='190900'>I don't</span> <span m='191280'>want to</span> <span m='191530'>have</span> <span m='191790'>no</span> <span m='191850'>attitude,</span> <span m='192060'>like</span> <span m='192240'>don't</span> <span m='192960'>talk</span> <span m='193220'>to me like</span> <span m='193470'>that.</span> </p><p><span m='193710'>So</span> <span m='193830'>I</span> <span m='193920'>just</span> <span m='194160'>try to</span> <span m='194480'>stay</span> <span m='194650'>humble</span> <span m='195360'>and</span> <span m='195490'>just</span> <span m='195730'>do</span> <span m='195950'>what I</span> <span m='196030'>have</span> <span m='196200'>to</span> <span m='196320'>do.</span> <span m='196940'>It's just</span> <span m='197270'>a</span> <span m='197340'>job.</span> <span m='198240'>They're</span> <span m='198380'>just doing</span> <span m='198650'>their</span> <span m='198790'>job,</span> <span m='199510'>they're</span> <span m='199640'>not</span> <span m='199880'>yelling</span> <span m='200240'>at</span> <span m='200370'>me.</span> <span m='201050'>So</span> <span m='201170'>that's</span> <span m='201330'>what</span> <span m='201460'>I learned</span> <span m='201490'>for</span> <span m='201820'>myself.</span> </p>","file":{"id":356128,"video_id":"3203448979001","name":"2002-Shawn-p-SecurityGuard","duration":203198,"thumbnail_url":null}});