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RESTURANT BUSSER: Customers Come First

About this video 

This restaurant busser spends his typical day greeting customers at the cafe and clearing and cleaning dishes. He decided to switch over to the restaurant industry for a change in his career. In his free time, he designs tattoos for his friends.

Job Title: Restaurant Busser
Employer: Saturn's Cafe

Job Summary: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Job Description

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in full-service restaurants, casual dining eateries, and other eating and drinking places.

On-the-Job Training

Short-term on-the-job training

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$15,000 - $20,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Part-time, Full-time, Long hours, Flexible, Irregular, Varies Widely
Typical workplace
Typical workplace
Office, Indoor, Physically demanding
Personal qualities
Personal Qualities
Detail oriented, Patience, Verbal communication skills, Teamwork, Strength/stamina, People skills

Educational Path

Education requirement
Education Requirement
High school degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='250'>My</span> <span m='530'>current</span> <span m='1160'>paid</span> <span m='1460'>job</span> <span m='1870'>is</span> <span m='2340'>working</span> <span m='2640'>at</span> <span m='2770'>Saturn's</span> <span m='4180'>Cafe</span> <span m='4650'>here</span> <span m='4980'>in</span> <span m='5440'>Berkeley.</span> <span m='5840'>I'm</span> <span m='6400'>a</span> <span m='6690'>bus</span> <span m='6860'>host.</span> <span m='7630'>But in</span> <span m='7870'>my</span> <span m='8029'>free</span> <span m='8210'>time,</span> <span m='8480'>I</span> <span m='8530'>design</span> <span m='9070'>tattoos</span> <span m='9380'>for</span> <span m='9700'>friends</span> <span m='10230'>or</span> <span m='10520'>anyone</span> <span m='10810'>who's</span> <span m='11090'>interested</span> <span m='11490'>in</span> <span m='12090'>getting</span> <span m='12300'>artwork</span> <span m='12450'>done.</span> </p><p><span m='13470'>I</span> <span m='13670'>come</span> <span m='13960'>in</span> <span m='14180'>to</span> <span m='14300'>work,</span> <span m='14810'>I</span> <span m='14980'>clock</span> <span m='15350'>in,</span> <span m='15880'>put</span> <span m='16079'>on</span> <span m='16250'>the</span> <span m='16329'>apron.</span> <span m='17070'>And</span> <span m='17550'>whatever</span> <span m='18150'>dishes</span> <span m='18510'>are in</span> <span m='18650'>the</span> <span m='18730'>bus,</span> <span m='19060'>I</span> <span m='19120'>take</span> <span m='19380'>it</span> <span m='19460'>to</span> <span m='19530'>the</span> <span m='19630'>back,</span> <span m='20020'>make</span> <span m='20160'>sure</span> <span m='20300'>they're</span> <span m='20830'>being</span> <span m='21020'>watched by the</span> <span m='21390'>dishwasher.</span> </p><p><span m='24300'>I</span> <span m='24830'>make</span> <span m='25030'>sure</span> <span m='25470'>I</span> <span m='25800'>give</span> <span m='26120'>water</span> <span m='26420'>to</span> <span m='26530'>the</span> <span m='26610'>customers,</span> <span m='27160'>whoever's</span> <span m='27530'>thirsty,</span> <span m='28070'>because</span> <span m='28540'>they</span> <span m='28670'>come</span> <span m='28930'>in</span> <span m='29500'>and</span> <span m='29840'>they</span> <span m='29990'>just</span> <span m='30240'>drink</span> <span m='30460'>it.</span> <span m='30650'>They</span> <span m='30780'>chug</span> <span m='31010'>a</span> <span m='31060'>whole</span> <span m='31270'>water,</span> <span m='31490'>and</span> <span m='31550'>then</span> <span m='31850'>before you</span> <span m='32150'>know it,</span> <span m='32400'>they're</span> <span m='32630'>probably</span> <span m='32895'>thirsty</span> <span m='33160'>again. So</span> <span m='33450'>I'm</span> <span m='33680'>the</span> <span m='33770'>guy</span> <span m='33970'>who</span> <span m='34470'>makes</span> <span m='34630'>sure</span> <span m='34770'>everyone's</span> <span m='36220'>well</span> <span m='37120'>hydrated.</span> </p><p><span m='39320'>I</span> <span m='39530'>have</span> <span m='39660'>two</span> <span m='39790'>friends</span> <span m='40020'>who</span> <span m='40100'>work</span> <span m='40320'>here.</span> <span m='40680'>And</span> <span m='40840'>I've</span> <span m='40950'>always</span> <span m='41150'>wanted</span> <span m='41280'>to</span> <span m='41340'>get into</span> <span m='41490'>the</span> <span m='41600'>restaurant</span> <span m='41940'>industry.</span> <span m='42250'>Because</span> <span m='42440'>I'm</span> <span m='43000'>pretty</span> <span m='43220'>experienced</span> <span m='43650'>in</span> <span m='43710'>retail,</span> <span m='44030'>and</span> <span m='44160'>I</span> <span m='44190'>wanted</span> <span m='44380'>to</span> <span m='44940'>shift</span> <span m='45340'>my</span> <span m='46340'>career,</span> <span m='46680'>or</span> <span m='47020'>just</span> <span m='47490'>job</span> <span m='48260'>resume.</span> <span m='48710'>So</span> <span m='48940'>I</span> <span m='48990'>wanted</span> <span m='49210'>to</span> <span m='49790'>work</span> <span m='50040'>in</span> <span m='50140'>restaurant.</span> <span m='50400'>And</span> <span m='50640'>luckily</span> <span m='50910'>enough,</span> <span m='51040'>I</span> <span m='51130'>had</span> <span m='51340'>two</span> <span m='51470'>friends</span> <span m='51740'>who</span> <span m='51810'>work</span> <span m='52080'>at</span> <span m='52360'>the</span> <span m='52440'>restaurant</span> <span m='52650'>I'm</span> <span m='52790'>at</span> <span m='52960'>right</span> <span m='53130'>now.</span> <span m='53440'>So</span> <span m='53730'>it</span> <span m='54220'>worked out</span> <span m='54610'>great.</span> </p><p><span m='55360'>Tips</span> <span m='55500'>are great.</span> <span m='57410'>Tips</span> <span m='57560'>are</span> <span m='57600'>really</span> <span m='57860'>great.</span> <span m='58890'>But</span> <span m='59120'>aside from</span> <span m='59490'>that,</span> <span m='59940'>I</span> <span m='60080'>didn't</span> <span m='60270'>know</span> <span m='60420'>much</span> <span m='60790'>about</span> <span m='61120'>it.</span> <span m='61850'>I'm</span> <span m='61990'>still</span> <span m='62200'>learning</span> <span m='62460'>now.</span> <span m='62720'>I just</span> <span m='62900'>have</span> <span m='63040'>a</span> <span m='63090'>simple</span> <span m='63610'>task</span> <span m='65530'>of</span> <span m='66760'>just</span> <span m='67740'>making</span> <span m='67980'>sure</span> <span m='68120'>the</span> <span m='68220'>dishes</span> <span m='68610'>are</span> <span m='68950'>to</span> <span m='69050'>the</span> <span m='69150'>back,</span> <span m='69660'>making</span> <span m='70140'>sure</span> <span m='70620'>customers</span> <span m='71050'>are</span> <span m='71690'>well</span> <span m='72090'>hydrated,</span> <span m='72650'>as</span> <span m='72790'>well</span> <span m='73010'>as</span> <span m='73270'>just</span> <span m='74000'>greeting</span> <span m='74300'>them</span> <span m='74480'>coming</span> <span m='74750'>in.</span> <span m='74870'>I'm</span> <span m='74980'>a</span> <span m='75020'>bus</span> <span m='75330'>host.</span> <span m='75740'>So</span> <span m='75970'>my</span> <span m='76160'>goal</span> <span m='76360'>is</span> <span m='76470'>greeting</span> <span m='76670'>customers</span> <span m='77060'>coming</span> <span m='77310'>in.</span> </p><p><span m='77470'>And</span> <span m='79720'>I</span> <span m='79830'>learned</span> <span m='80070'>that</span> <span m='80190'>customers</span> <span m='80870'>come</span> <span m='81050'>first,</span> <span m='81470'>for</span> <span m='81570'>sure,</span> <span m='82360'>especially in</span> <span m='82700'>the</span> <span m='82760'>restaurant</span> <span m='83070'>business.</span> <span m='83370'>Because</span> <span m='83780'>they</span> <span m='84210'>came</span> <span m='84650'>here to</span> <span m='84750'>eat,</span> <span m='85460'>so</span> <span m='85670'>you</span> <span m='85770'>want</span> <span m='85930'>to</span> <span m='85970'>show</span> <span m='86210'>them</span> <span m='86410'>a</span> <span m='86480'>really</span> <span m='86750'>great</span> <span m='87420'>service</span> <span m='88890'>and</span> <span m='89080'>give them a</span> <span m='89180'>reason</span> <span m='89570'>why.</span> <span m='89960'>They</span> <span m='90080'>don't</span> <span m='90200'>know</span> <span m='90320'>what</span> <span m='90510'>they</span> <span m='90610'>want, and you need</span> <span m='90970'>to</span> <span m='91190'>show</span> <span m='91470'>them</span> <span m='91750'>what</span> <span m='92240'>there</span> <span m='93390'>is</span> <span m='93490'>to</span> <span m='93590'>offer.</span> </p><p><span m='93930'>So</span> <span m='94910'>I've</span> <span m='95150'>learned</span> <span m='95850'>that</span> <span m='96050'>much,</span> <span m='96390'>at</span> <span m='96470'>least.</span> <span m='96740'>And I have</span> <span m='96960'>a</span> <span m='97000'>lot</span> <span m='97190'>more</span> <span m='97340'>to</span> <span m='97460'>learn.</span> <span m='97660'>So I'm</span> <span m='97930'>pretty</span> <span m='98350'>excited.</span> </p>","file":{"id":356124,"video_id":"3203348602001","name":"2006-Umar-p-RestaurantHost","duration":99846,"thumbnail_url":null}});