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STORE MANAGER, IN-DEPTH: Working For A Hotel Was The Best Experience

About this video 

Armando, the manager of retail shop Elizabeth W, describes the challenges of his job, what he likes most, his key decisions, and how difficult getting into the industry is. Prior to this job, Armando worked for a hotel which took him all over the world. He tells us that if you love talking to new people and selling products, then this is the job for you.

Degree: Hospitality Administration/Management - Business Entrepreneurship
Job Title: Store Manager
Employer: Elizabeth W

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Flexible, Long hours
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
Leadership ability, People skills, Verbal communication skills, Written communication skills, Detail oriented, Problem solving skills, Teamwork

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='280'>My</span> <span m='670'>favorite</span> <span m='1010'>part</span> <span m='1250'>about</span> <span m='1700'>working</span> <span m='2230'>for</span> <span m='2630'>this</span> <span m='2840'>company</span> <span m='3230'>is</span> <span m='3360'>actually</span> <span m='3730'>meeting</span> <span m='4810'>a ton</span> <span m='5220'>of</span> <span m='5270'>great</span> <span m='5470'>people.</span> <span m='5950'>I</span> <span m='6510'>love</span> <span m='6790'>to</span> <span m='6910'>work</span> <span m='7120'>in</span> <span m='7210'>a</span> <span m='7260'>retail</span> <span m='7580'>store,</span> <span m='7820'>just</span> <span m='8070'>because</span> <span m='8300'>I</span> <span m='8340'>get</span> <span m='8500'>to</span> <span m='8590'>meet</span> <span m='9120'>different</span> <span m='9400'>people</span> <span m='9650'>every</span> <span m='9890'>day--</span> <span m='10500'>a bunch</span> <span m='10580'>of</span> <span m='10660'>different</span> <span m='10910'>personalities,</span> <span m='12060'>good</span> <span m='12240'>and</span> <span m='12380'>bad.</span> <span m='12820'>But</span> <span m='13560'>it's</span> <span m='13740'>a nice</span> <span m='13980'>challenge</span> <span m='14380'>for</span> <span m='14460'>me,</span> <span m='14720'>and</span> <span m='15740'>that's</span> <span m='16340'>really</span> <span m='16610'>why</span> <span m='16810'>I</span> <span m='17300'>enjoy</span> <span m='17520'>my</span> <span m='17650'>job.</span> </p><p><span m='18420'>I</span> <span m='19000'>think</span> <span m='20390'>keeping</span> <span m='20560'>myself</span> <span m='21040'>busy</span> <span m='21320'>is</span> <span m='21460'>probably</span> <span m='21770'>the</span> <span m='21900'>hardest</span> <span m='22240'>part</span> <span m='22390'>of</span> <span m='22500'>it.</span> <span m='23340'>In</span> <span m='23520'>retail</span> <span m='23900'>there's</span> <span m='24130'>always</span> <span m='24420'>going</span> <span m='24520'>to</span> <span m='24580'>be</span> <span m='24700'>dead</span> <span m='24890'>time,</span> <span m='25410'>and</span> <span m='26100'>it's</span> <span m='26200'>all</span> <span m='26270'>about</span> <span m='26480'>making</span> <span m='26730'>the</span> <span m='26820'>best</span> <span m='27070'>out</span> <span m='27220'>of</span> <span m='27280'>the</span> <span m='27380'>time</span> <span m='27600'>that</span> <span m='27700'>you</span> <span m='27800'>have.</span> <span m='28420'>You</span> <span m='28490'>have</span> <span m='28680'>eight</span> <span m='28940'>hours</span> <span m='29920'>in</span> <span m='30060'>the</span> <span m='30130'>work</span> <span m='30350'>day</span> <span m='30800'>and</span> <span m='31060'>I</span> <span m='31130'>just</span> <span m='31330'>have</span> <span m='31420'>to</span> <span m='31510'>take</span> <span m='32100'>full</span> <span m='32390'>advantage</span> <span m='32750'>of</span> <span m='32830'>it.</span> </p><p><span m='33630'>My</span> <span m='33960'>key</span> <span m='34090'>realization</span> <span m='34930'>that</span> <span m='35270'>made</span> <span m='35390'>me</span> <span m='35500'>realize</span> <span m='35930'>that</span> <span m='36190'>I</span> <span m='36310'>wanted</span> <span m='36670'>to</span> <span m='36770'>be</span> <span m='36940'>in this</span> <span m='37130'>profession</span> <span m='37650'>was,</span> <span m='38880'>again,</span> <span m='39600'>going</span> <span m='39800'>back</span> <span m='40010'>to</span> <span m='40650'>how</span> <span m='40940'>many</span> <span m='41230'>amazing</span> <span m='41650'>people</span> <span m='41920'>I</span> <span m='41980'>get</span> <span m='42190'>to</span> <span m='42330'>meet</span> <span m='42610'>throughout</span> <span m='42870'>the</span> <span m='42950'>day.</span> <span m='44390'>Prior</span> <span m='44560'>to</span> <span m='44660'>working</span> <span m='44820'>here,</span> <span m='45100'>I</span> <span m='45140'>worked</span> <span m='45400'>for</span> <span m='45530'>a</span> <span m='45560'>hotel</span> <span m='45990'>which</span> <span m='46200'>was</span> <span m='46910'>absolutely</span> <span m='47900'>the</span> <span m='48070'>best</span> <span m='48310'>experience</span> <span m='48750'>I've</span> <span m='48900'>ever</span> <span m='49130'>had.</span> <span m='49805'>It</span> <span m='50130'>took</span> <span m='50430'>me all</span> <span m='50610'>over</span> <span m='50750'>the</span> <span m='50840'>world.</span> </p><p><span m='51210'>I</span> <span m='51290'>got</span> <span m='51430'>to</span> <span m='51520'>meet</span> <span m='51700'>so</span> <span m='51800'>many</span> <span m='51980'>people.</span> <span m='52450'>I'm</span> <span m='52620'>friends</span> <span m='52920'>with</span> <span m='53020'>them</span> <span m='53150'>on</span> <span m='53280'>Facebook,</span> <span m='53800'>Twitter,</span> <span m='54510'>Instagram.</span> <span m='55550'>It took</span> <span m='55950'>social</span> <span m='56340'>media</span> <span m='57910'>to</span> <span m='58030'>the</span> <span m='58130'>next</span> <span m='58350'>level.</span> </p><p><span m='59880'>It's</span> <span m='60070'>not</span> <span m='60270'>really</span> <span m='60500'>hard</span> <span m='60730'>to</span> <span m='60810'>get</span> <span m='60970'>into</span> <span m='61160'>this</span> <span m='62480'>field.</span> <span m='63460'>I</span> <span m='63600'>think</span> <span m='63770'>if</span> <span m='63880'>you're</span> <span m='63980'>really</span> <span m='64260'>good</span> <span m='64420'>with</span> <span m='64560'>people</span> <span m='64920'>and</span> <span m='65010'>you</span> <span m='65129'>love</span> <span m='65360'>to</span> <span m='65480'>talk</span> <span m='65930'>and</span> <span m='67076'>you're</span> <span m='67500'>all</span> <span m='67640'>about</span> <span m='68780'>selling</span> <span m='69210'>good</span> <span m='69400'>products,</span> <span m='69920'>then</span> <span m='70280'>I</span> <span m='70450'>think</span> <span m='71240'>you'll</span> <span m='71380'>do</span> <span m='71520'>well.</span> </p>","file":{"id":360052,"video_id":"3227282466001","name":"2069-Armando-StoreManager2","duration":72586,"thumbnail_url":null}});

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