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GENERAL MANAGER, FAIR TRADE IMPORTER, IN-DEPTH: Think About The Steps That Go Into The Things You Buy

About this video 

Elizabeth, the general manager of a fair trade import business, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and work-life balance. She tells us that they work with a very poor village in Mexico, so their work together actually supports 22 families in the village.

Job Title: General Manager, Fair Trade Importer

Job Summary: General and Operations Managers

Job Description

Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

On-the-Job Training

None

Certification Requirement
Recommended by the Institute of Certified Professional Managers.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$45,000 - $145,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Written communication skills, Verbal communication skills, Leadership ability, People skills, Public speaking ability, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='340'>Working</span> <span m='720'>with the</span> <span m='930'>artisans</span> <span m='1510'>in</span> <span m='1610'>Mexico,</span> <span m='2190'>we</span> <span m='2340'>work</span> <span m='2570'>with</span> <span m='2720'>a</span> <span m='2780'>really</span> <span m='3200'>poor</span> <span m='3610'>village.</span> <span m='4760'>And</span> <span m='4930'>so</span> <span m='5220'>we</span> <span m='5410'>support</span> <span m='6120'>about</span> <span m='6410'>22</span> <span m='6820'>families</span> <span m='7320'>down</span> <span m='7540'>there.</span> <span m='8380'>Their</span> <span m='8800'>work</span> <span m='9020'>with</span> <span m='9160'>us</span> <span m='9490'>put</span> <span m='9780'>shoes</span> <span m='10080'>on</span> <span m='10170'>their</span> <span m='10300'>kids</span> <span m='10620'>feet,</span> <span m='10930'>sends them</span> <span m='11110'>to</span> <span m='11330'>school,</span> <span m='11680'>puts</span> <span m='11920'>food</span> <span m='12090'>on</span> <span m='12200'>the</span> <span m='12280'>table.</span> <span m='12700'>So,</span> <span m='13190'>it</span> <span m='13320'>feels</span> <span m='13540'>really</span> <span m='13750'>good</span> <span m='13900'>working</span> <span m='14160'>with</span> <span m='14270'>them,</span> <span m='14450'>and</span> <span m='14540'>they're</span> <span m='14680'>amazing</span> <span m='15110'>people.</span> <span m='15890'>They're</span> <span m='16020'>just</span> <span m='16920'>a</span> <span m='16990'>pleasure</span> <span m='17320'>to</span> <span m='17390'>work</span> <span m='17590'>with.</span> <span m='17960'>I</span> <span m='18050'>love</span> <span m='18160'>my</span> <span m='18290'>time</span> <span m='18490'>in</span> <span m='18570'>Mexico.</span> </p><p><span m='19140'>I</span> <span m='19260'>go</span> <span m='19390'>down</span> <span m='19600'>about</span> <span m='19800'>three times a</span> <span m='20200'>year</span> <span m='20490'>for</span> <span m='20600'>about</span> <span m='20760'>a</span> <span m='20800'>month,</span> <span m='21340'>and</span> <span m='21680'>work</span> <span m='21880'>with</span> <span m='21980'>them</span> <span m='22110'>on new</span> <span m='22320'>designs,</span> <span m='23000'>and</span> <span m='23160'>production,</span> <span m='23850'>and</span> <span m='24330'>all</span> <span m='24510'>that</span> <span m='24700'>kind</span> <span m='24820'>of</span> <span m='24880'>stuff.</span> <span m='25560'>Time</span> <span m='25890'>management</span> <span m='26400'>is</span> <span m='26500'>hard</span> <span m='26870'>since</span> <span m='27080'>we're</span> <span m='27220'>a</span> <span m='27320'>start</span> <span m='27650'>up,</span> <span m='27860'>we</span> <span m='27980'>started</span> <span m='28350'>our</span> <span m='28510'>own</span> <span m='28600'>company.</span> <span m='29250'>I</span> <span m='29310'>have</span> <span m='29640'>two</span> <span m='29840'>employees</span> <span m='30550'>and</span> <span m='30620'>myself</span> <span m='31670'>running</span> <span m='31960'>a</span> <span m='32000'>company</span> <span m='32400'>that's</span> <span m='32700'>getting</span> <span m='33010'>really</span> <span m='33290'>big,</span> <span m='33520'>really</span> <span m='33780'>fast.</span> <span m='34620'>So,</span> <span m='36290'>getting</span> <span m='36630'>everything</span> <span m='37070'>done</span> <span m='38070'>and</span> <span m='38250'>having</span> <span m='38550'>people</span> <span m='38820'>with</span> <span m='38910'>the</span> <span m='38970'>right</span> <span m='39230'>skills</span> <span m='39820'>is</span> <span m='40210'>hard.</span> </p><p><span m='41720'>Definitely</span> <span m='43720'>becoming</span> <span m='44140'>part</span> <span m='44390'>of</span> <span m='44670'>the</span> <span m='44750'>socially</span> <span m='45130'>conscious</span> <span m='45600'>movement.</span> <span m='46650'>Making</span> <span m='47240'>sure</span> <span m='47480'>that</span> <span m='47670'>the</span> <span m='47740'>things</span> <span m='48050'>that</span> <span m='48190'>you</span> <span m='48300'>buy</span> <span m='49340'>are</span> <span m='49690'>ethical.</span> <span m='50610'>And</span> <span m='50750'>that</span> <span m='50890'>you</span> <span m='50970'>think</span> <span m='51170'>about</span> <span m='51410'>where</span> <span m='51570'>your</span> <span m='51690'>money's</span> <span m='52070'>going,</span> <span m='52400'>whether</span> <span m='52640'>it's</span> <span m='52760'>shopping</span> <span m='53120'>locally,</span> <span m='53720'>or</span> <span m='55940'>making</span> <span m='56240'>sure</span> <span m='56450'>that</span> <span m='57020'>the</span> <span m='57100'>cotton</span> <span m='57560'>you buy</span> <span m='57900'>is</span> <span m='58190'>organic</span> <span m='58790'>or</span> <span m='58900'>something</span> <span m='59210'>like</span> <span m='59410'>that.</span> <span m='59680'>But</span> <span m='59840'>making</span> <span m='60120'>sure</span> <span m='60370'>that</span> <span m='61540'>you're</span> <span m='61660'>thinking</span> <span m='62040'>about</span> <span m='62330'>the</span> <span m='62430'>steps</span> <span m='62770'>that</span> <span m='62890'>go</span> <span m='63070'>into</span> <span m='63350'>the</span> <span m='63450'>things</span> <span m='63730'>that</span> <span m='63830'>you</span> <span m='63930'>buy.</span> </p><p><span m='64590'>Yeah,</span> <span m='64760'>I've</span> <span m='64989'>always</span> <span m='65250'>been</span> <span m='65480'>really</span> <span m='65960'>involved</span> <span m='66460'>in</span> <span m='66630'>the</span> <span m='66900'>shop</span> <span m='67200'>local,</span> <span m='67600'>and fair</span> <span m='67900'>trade</span> <span m='68140'>movements,</span> <span m='68710'>and</span> <span m='69620'>those</span> <span m='69840'>sorts</span> <span m='70080'>of</span> <span m='70160'>things.</span> <span m='70380'>And you</span> <span m='70650'>make</span> <span m='70850'>a</span> <span m='70900'>commitment</span> <span m='72820'>to</span> <span m='72910'>be</span> <span m='73070'>part</span> <span m='73310'>of</span> <span m='73440'>that</span> <span m='73680'>movement.</span> <span m='74970'>It's</span> <span m='75720'>something</span> <span m='76300'>you</span> <span m='76390'>really</span> <span m='76590'>have</span> <span m='76740'>to</span> <span m='76830'>decide</span> <span m='77320'>to</span> <span m='77440'>do.</span> <span m='77900'>So</span> <span m='78190'>easy</span> <span m='78500'>just</span> <span m='78720'>to</span> <span m='78800'>go</span> <span m='78900'>to</span> <span m='78980'>Walmart</span> <span m='79235'>and</span> <span m='79490'>buy</span> <span m='79630'>stuff.</span> <span m='80730'>But, you</span> <span m='81080'>make</span> <span m='81380'>a</span> <span m='81420'>commitment</span> <span m='81970'>to</span> <span m='83500'>really</span> <span m='83840'>be</span> <span m='83980'>part</span> <span m='84300'>of</span> <span m='84480'>the</span> <span m='84580'>whole</span> <span m='84790'>production</span> <span m='85270'>path</span> <span m='85560'>of</span> <span m='85660'>the</span> <span m='85750'>things</span> <span m='86120'>you buy.</span> </p><p><span m='87190'>Actually,</span> <span m='87880'>our</span> <span m='88080'>field</span> <span m='88370'>is</span> <span m='88500'>one</span> <span m='88640'>of</span> <span m='88750'>the</span> <span m='89450'>largest</span> <span m='89870'>growing</span> <span m='90180'>fields,</span> <span m='90570'>as</span> <span m='90720'>far</span> <span m='90980'>as</span> <span m='91630'>consumers</span> <span m='92250'>shopping</span> <span m='92710'>goes.</span> <span m='93940'>Slow</span> <span m='94260'>fashion,</span> <span m='94660'>and</span> <span m='94930'>especially</span> <span m='95280'>after</span> <span m='95490'>everything</span> <span m='95760'>happened</span> <span m='96040'>in</span> <span m='96140'>Bangladesh,</span> <span m='96810'>and</span> <span m='96910'>things</span> <span m='97130'>like</span> <span m='97300'>that.</span> <span m='98630'>The</span> <span m='99150'>ethical</span> <span m='99580'>consumer</span> <span m='100930'>market</span> <span m='102210'>is</span> <span m='102410'>growing</span> <span m='102620'>bigger</span> <span m='102890'>every</span> <span m='103070'>year.</span> <span m='103590'>I</span> <span m='103700'>mean</span> <span m='103930'>200%</span> <span m='104570'>growth</span> <span m='104810'>every</span> <span m='105020'>year,</span> <span m='105370'>it's getting</span> <span m='105640'>huge,</span> <span m='105910'>so</span> <span m='106630'>our</span> <span m='106810'>field</span> <span m='107120'>is</span> <span m='107220'>actually</span> <span m='107940'>offering</span> <span m='108280'>more</span> <span m='108460'>and</span> <span m='108710'>more</span> <span m='108920'>jobs every</span> <span m='109070'>year.</span> </p><p><span m='109790'>It's</span> <span m='109970'>not</span> <span m='110190'>super</span> <span m='110450'>great.</span> <span m='110910'>I</span> <span m='111230'>spend more</span> <span m='111410'>time</span> <span m='111700'>working</span> <span m='112140'>than</span> <span m='112270'>I</span> <span m='112350'>do</span> <span m='112500'>not</span> <span m='112820'>working</span> <span m='113270'>but,</span> <span m='114930'>I</span> <span m='115080'>love</span> <span m='115350'>what</span> <span m='115510'>I</span> <span m='115590'>do</span> <span m='116270'>and</span> <span m='116740'>it</span> <span m='116920'>is</span> <span m='117120'>part</span> <span m='117370'>of</span> <span m='117580'>the</span> <span m='117690'>life</span> <span m='117980'>that</span> <span m='118120'>I</span> <span m='118230'>live,</span> <span m='118570'>so</span> <span m='119400'>it</span> <span m='119470'>works</span> <span m='119780'>out</span> <span m='119910'>OK.</span> <span m='120360'>But</span> <span m='120630'>I</span> <span m='120720'>do</span> <span m='120880'>have</span> <span m='121100'>to</span> <span m='121230'>really</span> <span m='121520'>focus</span> <span m='121930'>on</span> <span m='122120'>taking</span> <span m='122450'>time</span> <span m='122740'>off,</span> <span m='123000'>and</span> <span m='123960'>not</span> <span m='124190'>working</span> <span m='124760'>more</span> <span m='124980'>than</span> <span m='125790'>I</span> <span m='125880'>really</span> <span m='126100'>should,</span> <span m='126450'>have</span> <span m='126680'>a</span> <span m='126730'>good</span> <span m='126880'>balance.</span> </p>","file":{"id":360318,"video_id":"3230171667001","name":"2075-Elizabeth-p-GMFairTradeImport2 In-depth","duration":129011,"thumbnail_url":null}});