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DENTAL ASSISTANT, IN-DEPTH: Taking Care Of People Over Sales In Dentistry

About this video 

Ellen, a dental assistant and office administrator, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and her work-life balance. She tells us that unfortunately dentistry seems to be becoming more about more about sales as opposed to taking care of people, but luckily her office is small and still cares a deal about its patients.

Degree: Dental Support Services and Allied Professions
Job Title: Dental Assistant

Job Summary: Dental Assistants

Job Description

Dental assistants have many tasks, ranging from patient care to record keeping, in a dental office. Their duties vary by state and by the dentists' offices where they work.

On-the-Job Training

Moderate-term on-the-job training

Certification Requirement
Recommended by the Dental Assisting National Board (DANB).

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $50,000
Projected job growth
Projected Job Growth
25 to 35 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Detail oriented, People skills, Organizational skills, Likes working with hands

Educational Path

Education requirement
Education Requirement
High school degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='1100'>My</span> <span m='1240'>patients.</span> <span m='2810'>My</span> <span m='2960'>patients</span> <span m='3245'>and</span> <span m='3530'>I</span> <span m='3700'>work</span> <span m='3950'>for</span> <span m='4110'>a</span> <span m='4140'>great</span> <span m='4410'>doctor,</span> <span m='5000'>and</span> <span m='5100'>we</span> <span m='5240'>all</span> <span m='5370'>get</span> <span m='5520'>along,</span> <span m='5920'>and we're</span> <span m='6140'>all--</span> <span m='6920'>we've</span> <span m='7100'>known</span> <span m='7290'>each</span> <span m='7430'>other</span> <span m='7560'>for</span> <span m='7690'>so</span> <span m='7940'>long</span> <span m='8380'>that it's</span> <span m='8650'>kind</span> <span m='8860'>of</span> <span m='8960'>we're</span> <span m='9170'>friends</span> <span m='9840'>also.</span> <span m='10980'>That</span> <span m='11160'>could</span> <span m='11250'>be</span> <span m='11340'>a</span> <span m='11390'>good</span> <span m='11600'>thing,</span> <span m='11790'>that</span> <span m='11940'>could</span> <span m='12020'>be</span> <span m='12120'>a</span> <span m='12170'>bad</span> <span m='12460'>thing.</span> <span m='13470'>But</span> <span m='14090'>that's it.</span> <span m='14300'>I'd</span> <span m='14680'>miss my</span> <span m='15160'>patients</span> <span m='15640'>if</span> <span m='15780'>I</span> <span m='15870'>didn't</span> <span m='16050'>work.</span> <span m='16990'>Well,</span> <span m='17190'>now</span> <span m='17450'>with</span> <span m='17580'>the</span> <span m='17630'>health</span> <span m='17900'>care</span> <span m='18150'>system</span> <span m='18590'>changing,</span> <span m='19130'>that's</span> <span m='19350'>probably</span> <span m='19490'>the</span> <span m='19570'>most</span> <span m='19810'>challenging</span> <span m='20440'>with</span> <span m='20640'>the</span> <span m='21060'>dental</span> <span m='21940'>and</span> <span m='22100'>medical.</span> </p><p><span m='22520'>I</span> <span m='22600'>think</span> <span m='22870'>dental's</span> <span m='23160'>becoming</span> <span m='23520'>a</span> <span m='23590'>lot</span> <span m='23800'>more</span> <span m='23880'>like</span> <span m='24120'>medical,</span> <span m='24750'>and</span> <span m='24930'>they're</span> <span m='25070'>making</span> <span m='25360'>it</span> <span m='25480'>more</span> <span m='25710'>into</span> <span m='25840'>sales</span> <span m='26580'>instead</span> <span m='26940'>of</span> <span m='27530'>taking</span> <span m='27840'>care</span> <span m='28270'>of</span> <span m='28350'>people.</span> <span m='29310'>I</span> <span m='29480'>have</span> <span m='29670'>an</span> <span m='29790'>issue</span> <span m='30100'>with</span> <span m='30240'>that.</span> <span m='31346'>So</span> <span m='31710'>we're</span> <span m='31950'>a</span> <span m='32000'>small,</span> <span m='32430'>small</span> <span m='32685'>dental</span> <span m='32940'>office,</span> <span m='33490'>and</span> <span m='33550'>we</span> <span m='33670'>still</span> <span m='34070'>offer</span> <span m='35630'>that</span> <span m='35850'>type</span> <span m='36050'>of</span> <span m='36140'>care.</span> <span m='36830'>Moving</span> <span m='37320'>from</span> <span m='37550'>California.</span> <span m='39010'>That</span> <span m='39260'>was</span> <span m='39430'>the</span> <span m='39520'>key</span> <span m='39780'>decision.</span> <span m='41650'>That's</span> <span m='41840'>how I</span> <span m='42130'>got</span> <span m='42220'>to where</span> <span m='42490'>I'm at</span> <span m='42690'>today.</span> <span m='43080'>I</span> <span m='43190'>think</span> <span m='43340'>if</span> <span m='43470'>I</span> <span m='43540'>was</span> <span m='43660'>still</span> <span m='43860'>back</span> <span m='44150'>in</span> <span m='44210'>Ohio,</span> <span m='44610'>I</span> <span m='44680'>wouldn't</span> <span m='44910'>be</span> <span m='45100'>there.</span> <span m='46890'>If you</span> <span m='47000'>don't</span> <span m='47180'>want</span> <span m='47300'>to</span> <span m='47350'>do</span> <span m='47500'>a</span> <span m='47550'>four</span> <span m='47840'>year</span> <span m='49200'>type</span> <span m='49500'>college,</span> <span m='50190'>it's</span> <span m='50400'>the</span> <span m='50470'>best</span> <span m='50720'>thing</span> <span m='50860'>to</span> <span m='50910'>get</span> <span m='51060'>into.</span> <span m='51620'>I</span> <span m='51940'>think</span> <span m='52010'>medical</span> <span m='52480'>assisting,</span> <span m='52775'>dental</span> <span m='53230'>assisting,</span> <span m='54410'>any</span> <span m='54670'>of</span> <span m='54720'>those</span> <span m='54960'>types.</span> </p><p><span m='55480'>I</span> <span m='55540'>think</span> <span m='55700'>a</span> <span m='55770'>lot</span> <span m='55990'>of</span> <span m='56030'>these</span> <span m='56250'>kids</span> <span m='56520'>are</span> <span m='56590'>very</span> <span m='57960'>four</span> <span m='58210'>year</span> <span m='58550'>driven,</span> <span m='59050'>or</span> <span m='59160'>five</span> <span m='59500'>year</span> <span m='59670'>driven</span> <span m='60020'>now,</span> <span m='60330'>and feel</span> <span m='60700'>that you</span> <span m='60870'>have</span> <span m='61120'>to</span> <span m='61220'>go</span> <span m='61410'>to these</span> <span m='61730'>colleges.</span> <span m='62500'>But</span> <span m='62820'>there's</span> <span m='63070'>good</span> <span m='63230'>jobs</span> <span m='63740'>for the</span> <span m='63890'>ones</span> <span m='64269'>that</span> <span m='64340'>don't</span> <span m='64560'>want</span> <span m='64709'>to</span> <span m='65330'>do</span> <span m='65470'>that.</span> <span m='66350'>And</span> <span m='66510'>if</span> <span m='66580'>they</span> <span m='66670'>don't</span> <span m='66800'>have</span> <span m='66900'>the</span> <span m='66970'>interest,</span> <span m='68410'>and</span> <span m='68500'>it's more</span> <span m='68850'>hands</span> <span m='69140'>on,</span> <span m='69430'>so it's</span> <span m='69660'>more</span> <span m='69830'>tactical</span> <span m='71240'>type</span> <span m='71620'>work.</span> <span m='73650'>I</span> <span m='73780'>don't</span> <span m='74040'>take</span> <span m='74220'>it</span> <span m='74420'>home with</span> <span m='74600'>me</span> <span m='74720'>anymore.</span> </p><p><span m='76566'>I</span> <span m='76960'>got</span> <span m='77140'>remarried.</span> <span m='78200'>That's</span> <span m='78450'>more</span> <span m='78590'>important.</span> <span m='80030'>I,</span> <span m='80680'>again,</span> <span m='81020'>work</span> <span m='81300'>for</span> <span m='81460'>a</span> <span m='81490'>person</span> <span m='81990'>that,</span> <span m='82270'>you</span> <span m='82360'>know</span> <span m='82520'>what,</span> <span m='82780'>life's</span> <span m='83040'>too</span> <span m='83230'>short,</span> <span m='83710'>so you</span> <span m='83870'>have</span> <span m='84040'>to</span> <span m='84130'>enjoy</span> <span m='84400'>your</span> <span m='84540'>life.</span> <span m='85850'>So</span> <span m='86640'>not</span> <span m='86920'>that</span> <span m='87130'>the</span> <span m='87210'>work</span> <span m='87500'>comes</span> <span m='87820'>second,</span> <span m='88210'>it</span> <span m='88340'>does</span> <span m='88550'>come</span> <span m='89130'>major,</span> <span m='90120'>but if</span> <span m='90540'>there's</span> <span m='90760'>issues</span> <span m='91400'>that</span> <span m='91580'>I</span> <span m='91690'>have</span> <span m='91820'>to</span> <span m='91890'>take</span> <span m='92010'>care</span> <span m='92190'>of</span> <span m='92260'>personally,</span> <span m='93390'>that's</span> <span m='93660'>number</span> <span m='93860'>one.</span> </p>","file":{"id":360317,"video_id":"3230112388001","name":"2077-Ellen-p-AdminisOfficeMgr2 in-depth","duration":95643,"thumbnail_url":null}});