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JEWLERY STORE RECEPTIONIST, IN-DEPTH: Faking An Accent To Attract Customers

About this video 

Parijat, a jewelry store receptionist, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and work-life balance. She tells us that because her customers are mostly 60 plus and Indian, it is difficult for her to hook them with her American accent, so she often finds it necessary to put on a fake accent.

Degree: Art History
Job Title: Jewelry Store Receptionist

Job Summary: Receptionists and Information Clerks

Job Description

Receptionists perform various administrative tasks, including answering telephones and giving information to the public and customers. Information clerks provide administrative and clerical support in a variety of settings. They help maintain records, collect data and information, and respond to customers’ questions or concerns.

On-the-Job Training

Limited term on-the-job training can be expected.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$15,000 - $35,000
Projected job growth
Projected Job Growth
22 to 26 percent
Typical schedule
Typical schedule
Part-time, Full-time
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Verbal communication skills, People skills

Educational Path

Education requirement
Education Requirement
High school degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='910'>The</span> <span m='1030'>people.</span> <span m='3350'>I</span> <span m='3460'>work</span> <span m='3900'>at an</span> <span m='4130'>Indian</span> <span m='4750'>store,</span> <span m='5090'>like</span> <span m='5360'>I</span> <span m='5460'>said,</span> <span m='5930'>in</span> <span m='6290'>the</span> <span m='6350'>heart</span> <span m='6640'>of</span> <span m='6760'>Little</span> <span m='7020'>India.</span> <span m='7275'>And I</span> <span m='7530'>used</span> <span m='7850'>to</span> <span m='7950'>work</span> <span m='8189'>at</span> <span m='8260'>a</span> <span m='8310'>grocery</span> <span m='8720'>store</span> <span m='8910'>in</span> <span m='8990'>the</span> <span m='9060'>same</span> <span m='9340'>area,</span> <span m='10320'>and</span> <span m='10490'>I</span> <span m='10560'>didn't</span> <span m='11150'>like</span> <span m='12280'>dealing</span> <span m='12970'>with</span> <span m='13170'>all</span> <span m='13320'>the</span> <span m='13430'>people.</span> <span m='14060'>And</span> <span m='15954'>working</span> <span m='16910'>in</span> <span m='17250'>a</span> <span m='17370'>little</span> <span m='17590'>bit</span> <span m='17750'>more</span> <span m='18190'>of</span> <span m='19426'>an</span> <span m='19840'>office</span> <span m='20530'>type</span> <span m='20780'>of</span> <span m='20920'>setting,</span> <span m='21800'>I</span> <span m='21920'>really</span> <span m='22310'>like</span> <span m='22710'>my</span> <span m='23200'>relationships</span> <span m='23920'>with--</span> </p><p><span m='24090'>Because</span> <span m='24460'>everyone</span> <span m='24760'>I</span> <span m='24820'>work</span> <span m='25040'>with</span> <span m='25150'>is</span> <span m='25300'>older.</span> <span m='26820'>They're</span> <span m='27200'>married.</span> <span m='27520'>They</span> <span m='27610'>have</span> <span m='27820'>kids.</span> <span m='28350'>And</span> <span m='28590'>so</span> <span m='31570'>I</span> <span m='31680'>think</span> <span m='31890'>I've</span> <span m='32140'>learned</span> <span m='32490'>a</span> <span m='32560'>lot</span> <span m='32850'>from</span> <span m='33010'>my</span> <span m='33120'>coworkers,</span> <span m='34840'>especially</span> <span m='35250'>one</span> <span m='35520'>co-worker,</span> <span m='36120'>who's</span> <span m='36680'>the</span> <span m='36780'>founder</span> <span m='37160'>of</span> <span m='37210'>the</span> <span m='37300'>company,</span> <span m='37650'>who</span> <span m='37850'>just</span> <span m='38385'>is</span> <span m='38690'>this</span> <span m='38930'>amazing</span> <span m='39400'>man,</span> <span m='41130'>you know</span> <span m='41510'>getting</span> <span m='42010'>to</span> <span m='42090'>hear</span> <span m='42310'>an older</span> <span m='42500'>person's</span> <span m='42960'>jokes.</span> <span m='43400'>Because at</span> <span m='43590'>home,</span> <span m='44260'>you</span> <span m='44330'>have</span> <span m='44430'>your</span> <span m='44550'>parents.</span> <span m='45460'>You</span> <span m='45550'>can't</span> <span m='45810'>really</span> <span m='46040'>relate</span> <span m='46340'>to</span> <span m='46430'>them</span> <span m='46630'>because</span> <span m='46850'>there's</span> <span m='47010'>so</span> <span m='47130'>many</span> <span m='47360'>other</span> <span m='47580'>issues</span> <span m='47920'>going</span> <span m='48240'>on.</span> </p><p><span m='48890'>So</span> <span m='49090'>to</span> <span m='49150'>have</span> <span m='49390'>someone</span> <span m='49670'>older</span> <span m='50110'>that's</span> <span m='50320'>Indian,</span> <span m='51310'>shares</span> <span m='51700'>a</span> <span m='51880'>background</span> <span m='52310'>with</span> <span m='52460'>me,</span> <span m='52590'>but</span> <span m='52740'>at</span> <span m='52800'>the</span> <span m='52890'>same</span> <span m='53140'>time</span> <span m='54220'>grew</span> <span m='54540'>up in a</span> <span m='54590'>completely</span> <span m='55030'>different</span> <span m='55280'>environment,</span> <span m='55860'>helps</span> <span m='56120'>me</span> <span m='56260'>relate</span> <span m='56930'>to</span> <span m='57060'>my</span> <span m='57150'>parents</span> <span m='58560'>in</span> <span m='59550'>a</span> <span m='59580'>very</span> <span m='60530'>palatable</span> <span m='61010'>way,</span> <span m='61260'>I</span> <span m='61310'>guess.</span> </p><p><span m='62530'>What's</span> <span m='62740'>challenging?</span> <span m='63620'>I</span> <span m='63730'>have</span> <span m='63900'>an</span> <span m='64010'>accent.</span> <span m='64480'>I have a very</span> <span m='64930'>American</span> <span m='65379'>accent.</span> <span m='66290'>And</span> <span m='66890'>talking</span> <span m='67220'>to</span> <span m='67350'>a</span> <span m='67400'>lot</span> <span m='67560'>of</span> <span m='67600'>my</span> <span m='67690'>customers,</span> <span m='68530'>as</span> <span m='68730'>I</span> <span m='68960'>mentioned</span> <span m='69340'>before,</span> <span m='69800'>they're</span> <span m='70740'>60</span> <span m='71170'>plus.</span> <span m='71550'>So</span> <span m='71660'>their</span> <span m='71820'>English.</span> <span m='72270'>They're</span> <span m='72380'>either</span> <span m='72580'>British</span> <span m='72920'>English</span> <span m='73420'>or</span> <span m='74020'>Indian</span> <span m='74420'>British</span> <span m='74780'>English.</span> <span m='75260'>And</span> <span m='77820'>I</span> <span m='77890'>have</span> <span m='78010'>to</span> <span m='78110'>put</span> <span m='78320'>on</span> <span m='78670'>this</span> <span m='79100'>faux</span> <span m='79410'>accent</span> <span m='80460'>because</span> <span m='80720'>I</span> <span m='80800'>can</span> <span m='81000'>never</span> <span m='81260'>get</span> <span m='81490'>through</span> <span m='81770'>to them</span> <span m='82010'>like</span> <span m='82270'>this.</span> <span m='83070'>90%</span> <span m='83580'>of</span> <span m='83640'>the</span> <span m='83770'>time,</span> <span m='84920'>how</span> <span m='85100'>I</span> <span m='85220'>speak</span> <span m='85540'>right</span> <span m='85740'>now</span> <span m='85910'>doesn't</span> <span m='86210'>work.</span> <span m='86520'>And</span> <span m='86700'>so I</span> <span m='86810'>have</span> <span m='87040'>to</span> <span m='87210'>really</span> <span m='87940'>elaborate</span> <span m='88275'>and</span> <span m='88610'>get</span> <span m='88790'>a</span> <span m='88840'>little</span> <span m='89080'>creative.</span> <span m='89630'>And</span> <span m='89770'>so</span> <span m='89890'>that</span> <span m='90260'>can</span> <span m='90450'>be</span> <span m='90620'>challenging,</span> <span m='91540'>because</span> <span m='91670'>even</span> <span m='91920'>then</span> <span m='92140'>it</span> <span m='92230'>doesn't</span> <span m='92490'>often</span> <span m='92980'>work</span> <span m='94020'>right</span> <span m='94190'>away</span> <span m='94360'>at</span> <span m='94460'>least.</span> </p><p><span m='95230'>I</span> <span m='95370'>really</span> <span m='95800'>just</span> <span m='96040'>needed</span> <span m='96390'>a</span> <span m='96500'>job.</span> <span m='97010'>And</span> <span m='100120'>in life,</span> <span m='100560'>why</span> <span m='101000'>not</span> <span m='101190'>give</span> <span m='101320'>it</span> <span m='101390'>a</span> <span m='101430'>shot?</span> <span m='101760'>If</span> <span m='101850'>you</span> <span m='101930'>have</span> <span m='102100'>an</span> <span m='102180'>opportunity,</span> <span m='103940'>it's</span> <span m='104150'>better</span> <span m='104420'>to</span> <span m='104510'>take it,,</span> <span m='104770'>especially</span> <span m='105270'>if it</span> <span m='105410'>presents</span> <span m='105770'>itself.</span> <span m='106220'>Why</span> <span m='106380'>not?</span> </p><p><span m='106980'>It's</span> <span m='107360'>hard</span> <span m='107540'>to</span> <span m='107610'>find</span> <span m='107850'>work</span> <span m='108050'>in</span> <span m='108140'>the</span> <span m='108220'>jewelry</span> <span m='108510'>business</span> <span m='108960'>because</span> <span m='110500'>people--</span> </p><p><span m='114110'>Jewelry</span> <span m='114330'>buying</span> <span m='114770'>here</span> <span m='115090'>is</span> <span m='115660'>not</span> <span m='115920'>normally</span> <span m='116450'>an</span> <span m='116620'>investment,</span> <span m='117880'>if,</span> <span m='118110'>you</span> <span m='118360'>know,</span> <span m='118490'>jewelry</span> <span m='118530'>is</span> <span m='118780'>gifted</span> <span m='119150'>to you.</span> <span m='120230'>But</span> <span m='120850'>Indian</span> <span m='121200'>people</span> <span m='121530'>buy</span> <span m='121790'>gold</span> <span m='122250'>to</span> <span m='122370'>make</span> <span m='122710'>an</span> <span m='122860'>investment.</span> <span m='123450'>So</span> <span m='123520'>they</span> <span m='123700'>save</span> <span m='123910'>up</span> <span m='124050'>all</span> <span m='124160'>this</span> <span m='124350'>money</span> <span m='124630'>all</span> <span m='124750'>year</span> <span m='124960'>long,</span> <span m='125200'>and</span> <span m='125420'>then they'll</span> <span m='125530'>go</span> <span m='125810'>and</span> <span m='126570'>splurge.</span> <span m='127600'>And</span> <span m='127770'>then</span> <span m='127900'>they</span> <span m='128070'>stock</span> <span m='128470'>up</span> <span m='128639'>on</span> <span m='128750'>gold,</span> <span m='129050'>and</span> <span m='129139'>that's</span> <span m='129740'>one</span> <span m='129979'>way</span> <span m='130210'>of</span> <span m='131060'>saving</span> <span m='131620'>money,</span> <span m='133040'>aside</span> <span m='133350'>from</span> <span m='133500'>like</span> <span m='134870'>a</span> <span m='134920'>lot</span> <span m='135100'>of</span> <span m='135170'>people</span> <span m='135370'>here</span> <span m='135550'>invest</span> <span m='135790'>in</span> <span m='135890'>property,</span> <span m='136310'>which</span> <span m='136480'>is</span> <span m='136570'>also</span> <span m='136830'>great.</span> <span m='137770'>And</span> <span m='137990'>so</span> <span m='139290'>getting</span> <span m='139510'>your</span> <span m='139630'>foot</span> <span m='139820'>in</span> <span m='139910'>the</span> <span m='139990'>door</span> <span m='141970'>can</span> <span m='142140'>take</span> <span m='142330'>time,</span> <span m='142630'>but</span> <span m='142980'>I</span> <span m='143180'>guess</span> <span m='143475'>I</span> <span m='143770'>just got</span> <span m='144030'>lucky.</span> </p><p><span m='145010'>My</span> <span m='145120'>work</span> <span m='145410'>life</span> <span m='145650'>balance</span> <span m='146980'>was</span> <span m='148450'>pretty</span> <span m='148935'>great.</span> <span m='150905'>I</span> <span m='151400'>work</span> <span m='151630'>a</span> <span m='151670'>standard</span> <span m='152070'>eight</span> <span m='152320'>hour</span> <span m='152390'>day,</span> <span m='152560'>get a</span> <span m='152700'>half an hour</span> <span m='153110'>lunch.</span> <span m='154340'>And</span> <span m='154510'>then</span> <span m='154640'>I</span> <span m='154710'>get</span> <span m='154980'>home</span> <span m='155390'>and</span> <span m='157710'>I</span> <span m='157770'>have</span> <span m='157990'>time</span> <span m='158280'>to</span> <span m='158390'>kind</span> <span m='158590'>of</span> <span m='158690'>relax</span> <span m='159580'>and</span> <span m='160370'>make</span> <span m='160590'>some</span> <span m='160700'>dinner</span> <span m='161130'>and</span> <span m='161400'>do</span> <span m='161570'>a few things,</span> <span m='162010'>housework,</span> <span m='162600'>and</span> <span m='162820'>then</span> <span m='163790'>I</span> <span m='163850'>get</span> <span m='163990'>to</span> <span m='164070'>start</span> <span m='164380'>all</span> <span m='164570'>over.</span> <span m='166020'>And</span> <span m='167460'>it</span> <span m='167630'>feels</span> <span m='167930'>pretty</span> <span m='168160'>good</span> <span m='168370'>to</span> <span m='168480'>work</span> <span m='169070'>eight</span> <span m='169260'>hours.</span> </p><p><span m='169560'>I</span> <span m='169690'>used</span> <span m='169870'>to</span> <span m='169970'>work</span> <span m='170230'>nine</span> <span m='170530'>hours</span> <span m='170780'>and</span> <span m='170860'>be on</span> <span m='171080'>my</span> <span m='171230'>feet</span> <span m='171510'>all</span> <span m='171620'>day.</span> <span m='172500'>And</span> <span m='173820'>I</span> <span m='174540'>kind of</span> <span m='174820'>just</span> <span m='175100'>couldn't</span> <span m='175530'>keep up</span> <span m='175720'>with my days</span> <span m='176140'>anymore.</span> <span m='177120'>This</span> <span m='177390'>is</span> <span m='177500'>really</span> <span m='177760'>great</span> <span m='178100'>because</span> <span m='178440'>I</span> <span m='178900'>have</span> <span m='179080'>enough</span> <span m='179260'>energy</span> <span m='179640'>for</span> <span m='179750'>the</span> <span m='179860'>next</span> <span m='180150'>day, and</span> <span m='180300'>I</span> <span m='180350'>always</span> <span m='180570'>wake</span> <span m='180800'>up</span> <span m='180930'>looking</span> <span m='181310'>forward</span> <span m='181690'>to</span> <span m='181840'>my</span> <span m='181980'>day.</span> <span m='184270'>And</span> <span m='184440'>you</span> <span m='184580'>know,</span> <span m='185480'>what's</span> <span m='185780'>better</span> <span m='186080'>than</span> <span m='186380'>that?</span> </p>","file":{"id":360263,"video_id":"3229823312001","name":"2087-Parijat-JewleryStoreReceptionist2 In-depth","duration":187246,"thumbnail_url":null}});