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BUSINESS ANALYST MANAGER: It's Never The Same Day Twice

About this video 

Patrick is a business analyst for the US Bank. His typical day involves running test environments to allow internal departments within the US Bank to process sending files through them. He tells us that he got started as a manager for a big company quite young, and that you tend to stand out on a resume when you say you oversee $51 million in sales per year.

Job Title: Business Analyst Manager

Job Summary: Computer Systems Analysts

Job Description

Computer systems analysts study an organization's current computer systems and procedures and make recommendations to management to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

On-the-Job Training

None

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $120,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
Analytical skills, Creativity, Teamwork, Verbal communication skills, Written communication skills, Problem solving skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='360'>Current</span> <span m='480'>job</span> <span m='750'>is</span> <span m='900'>I'm</span> <span m='1090'>a</span> <span m='1170'>business</span> <span m='1550'>analyst</span> <span m='1940'>manager</span> <span m='2330'>for</span> <span m='2480'>US</span> <span m='2820'>Bank</span> <span m='3060'>in</span> <span m='3220'>the ACH</span> <span m='3700'>department.</span> <span m='4450'>So a</span> <span m='4730'>typical</span> <span m='5090'>day</span> <span m='5360'>is</span> <span m='6060'>my</span> <span m='6350'>team</span> <span m='6630'>is</span> <span m='6970'>the</span> <span m='7090'>test</span> <span m='7410'>team.</span> <span m='8080'>So</span> <span m='8290'>essentially</span> <span m='8700'>what</span> <span m='8920'>we</span> <span m='9070'>do</span> <span m='9310'>is</span> <span m='9470'>we</span> <span m='9630'>go</span> <span m='9820'>in,</span> <span m='10040'>we</span> <span m='10180'>run</span> <span m='10440'>test</span> <span m='10780'>environments</span> <span m='11370'>to</span> <span m='11500'>allow</span> <span m='12340'>internal</span> <span m='12790'>departments</span> <span m='13320'>within</span> <span m='13690'>US</span> <span m='14020'>Bank</span> <span m='14800'>to</span> <span m='14930'>process</span> <span m='15580'>sending</span> <span m='15930'>files</span> <span m='16379'>through</span> <span m='16550'>us.</span> <span m='16740'>So</span> <span m='16940'>we</span> <span m='17420'>actually</span> <span m='17710'>run</span> <span m='18380'>the</span> <span m='18570'>test</span> <span m='18900'>environment,</span> <span m='19770'>ensure</span> <span m='20100'>their</span> <span m='20270'>files</span> <span m='20660'>get</span> <span m='20820'>processed</span> <span m='21580'>correctly.</span> </p><p><span m='22630'>We</span> <span m='23010'>assist in</span> <span m='23350'>projects,</span> <span m='23890'>like</span> <span m='24040'>enhancements</span> <span m='24700'>for</span> <span m='25500'>software,</span> <span m='26810'>different</span> <span m='26980'>applications</span> <span m='27820'>that</span> <span m='27990'>the</span> <span m='28070'>bank</span> <span m='28360'>does</span> <span m='28590'>use.</span> <span m='29270'>So</span> <span m='29730'>a</span> <span m='30060'>typical</span> <span m='30450'>day</span> <span m='30660'>is</span> <span m='31770'>definitely</span> <span m='32210'>hectic,</span> <span m='32910'>a</span> <span m='33320'>lot</span> <span m='33590'>going</span> <span m='33920'>on.</span> <span m='34300'>You</span> <span m='34660'>tend</span> <span m='34880'>to</span> <span m='34940'>put</span> <span m='35150'>out</span> <span m='35280'>a</span> <span m='35350'>lot</span> <span m='35600'>of</span> <span m='35670'>fires.</span> <span m='37010'>But</span> <span m='37420'>also</span> <span m='38190'>you</span> <span m='38810'>have</span> <span m='39010'>your</span> <span m='39100'>daily</span> <span m='39450'>routine,</span> <span m='40370'>of</span> <span m='40510'>course.</span> <span m='41520'>But</span> <span m='41740'>a</span> <span m='41810'>lot</span> <span m='42030'>of</span> <span m='42090'>things</span> <span m='42300'>come</span> <span m='42460'>up.</span> </p><p><span m='42560'>So it</span> <span m='42710'>definitely</span> <span m='43000'>keeps</span> <span m='43220'>it</span> <span m='43300'>interesting.</span> <span m='43810'>It's</span> <span m='43990'>never</span> <span m='44190'>the</span> <span m='44310'>same</span> <span m='44550'>day</span> <span m='44700'>twice.</span> <span m='45490'>So it</span> <span m='45690'>makes</span> <span m='45920'>it a</span> <span m='45990'>lot</span> <span m='46190'>of fun.</span> </p><p><span m='46860'>Well,</span> <span m='47020'>actually,</span> <span m='47400'>I</span> <span m='47490'>don't</span> <span m='47690'>work</span> <span m='47950'>from</span> <span m='48110'>an</span> <span m='48170'>office.</span> <span m='48490'>I'm</span> <span m='48590'>actually</span> <span m='48830'>home</span> <span m='49060'>based</span> <span m='49500'>because</span> <span m='49810'>my</span> <span m='49990'>office is</span> <span m='50460'>based</span> <span m='50710'>out of</span> <span m='50870'>Minneapolis</span> <span m='51190'>and</span> <span m='51510'>Saint</span> <span m='51740'>Paul.</span> <span m='52780'>So</span> <span m='53520'>essentially,</span> <span m='53990'>I</span> <span m='54040'>wake</span> <span m='54310'>up</span> <span m='54440'>in</span> <span m='54530'>the</span> <span m='54590'>morning.</span> <span m='55220'>As soon</span> <span m='55500'>as</span> <span m='55630'>I</span> <span m='55680'>wake</span> <span m='55910'>up</span> <span m='56020'>in</span> <span m='56090'>the</span> <span m='56150'>morning,</span> <span m='56450'>right</span> <span m='56620'>away</span> <span m='56880'>I</span> <span m='56910'>log</span> <span m='57180'>on</span> <span m='57260'>my</span> <span m='57360'>computer.</span> <span m='57890'>So</span> <span m='57900'>probably</span> <span m='58220'>about</span> <span m='58480'>six</span> <span m='58760'>AM</span> <span m='59110'>I</span> <span m='59170'>start</span> <span m='60520'>right</span> <span m='60780'>away</span> <span m='60960'>start</span> <span m='61200'>checking</span> <span m='61560'>emails,</span> <span m='62180'>making</span> <span m='62420'>sure</span> <span m='62580'>emails</span> <span m='62910'>are</span> <span m='63020'>OK,</span> <span m='63330'>making</span> <span m='63600'>sure</span> <span m='63770'>my</span> <span m='63890'>folks</span> <span m='64260'>are</span> <span m='64319'>there,</span> <span m='64610'>making</span> <span m='64890'>sure</span> <span m='65010'>they've</span> <span m='65150'>got</span> <span m='65360'>the</span> <span m='65450'>things</span> <span m='65710'>that</span> <span m='65820'>they</span> <span m='65930'>need.</span> </p><p><span m='67160'>And</span> <span m='67430'>then</span> <span m='67830'>the</span> <span m='67970'>day</span> <span m='68140'>continues</span> <span m='68630'>on.</span> <span m='69000'>And</span> <span m='69170'>I</span> <span m='69350'>usually</span> <span m='69500'>work</span> <span m='69700'>until about</span> <span m='69960'>3:00,</span> <span m='70180'>4:00,</span> <span m='70760'>5:00</span> <span m='70980'>PM</span> <span m='71230'>sometimes.</span> <span m='72120'>So</span> <span m='72390'>it</span> <span m='72480'>just</span> <span m='72650'>depends</span> <span m='72950'>on</span> <span m='73050'>the</span> <span m='73130'>day.</span> </p><p><span m='73280'>A</span> <span m='73340'>lot</span> <span m='73530'>of</span> <span m='73590'>my</span> <span m='73730'>group</span> <span m='74640'>is</span> <span m='74860'>based</span> <span m='75300'>out</span> <span m='75450'>of</span> <span m='75520'>Minneapolis</span> <span m='75845'>and</span> <span m='76170'>Saint</span> <span m='76360'>Paul.</span> <span m='76650'>So</span> <span m='76900'>I've</span> <span m='77040'>always</span> <span m='77230'>got</span> <span m='77340'>to</span> <span m='77390'>remember</span> <span m='77720'>that</span> <span m='77900'>they're</span> <span m='78030'>two</span> <span m='78260'>hours</span> <span m='78500'>ahead.</span> <span m='79220'>So</span> <span m='79400'>if</span> <span m='79520'>I</span> <span m='79630'>started</span> <span m='80020'>at</span> <span m='80100'>8:00 in</span> <span m='80330'>the</span> <span m='80430'>morning,</span> <span m='81730'>that</span> <span m='81900'>would</span> <span m='82010'>be</span> <span m='82150'>10:00</span> <span m='82550'>Central</span> <span m='82950'>Standard</span> <span m='83050'>Time.</span> <span m='83530'>So</span> <span m='83630'>I'd</span> <span m='83760'>be</span> <span m='83860'>a</span> <span m='83910'>little</span> <span m='84110'>bit</span> <span m='84270'>behind</span> <span m='84650'>on</span> <span m='84760'>the</span> <span m='84850'>day.</span> <span m='85080'>So</span> <span m='85210'>I</span> <span m='85290'>try</span> <span m='85450'>to</span> <span m='85510'>get</span> <span m='85650'>up</span> <span m='85760'>early</span> <span m='85990'>and start</span> <span m='86490'>early.</span> </p><p><span m='86990'>It</span> <span m='87230'>was</span> <span m='87480'>a</span> <span m='87530'>kind</span> <span m='87760'>of</span> <span m='87850'>a</span> <span m='87900'>mistake.</span> <span m='88350'>I</span> <span m='88370'>used</span> <span m='88620'>to</span> <span m='88680'>be</span> <span m='88880'>a</span> <span m='89180'>manager</span> <span m='89600'>for</span> <span m='89760'>Sam's</span> <span m='90100'>Club</span> <span m='90670'>for</span> <span m='91060'>about</span> <span m='91300'>seven</span> <span m='91540'>years.</span> <span m='92400'>I</span> <span m='92750'>started</span> <span m='93270'>off</span> <span m='93440'>as</span> <span m='93560'>a</span> <span m='93600'>manager</span> <span m='94410'>quite</span> <span m='94640'>young.</span> <span m='95100'>I was 22</span> <span m='95530'>when</span> <span m='95650'>I</span> <span m='95680'>got</span> <span m='95850'>promoted</span> <span m='96220'>as</span> <span m='96390'>an</span> <span m='96480'>assistant</span> <span m='96850'>manager</span> <span m='97220'>for</span> <span m='97370'>the</span> <span m='97490'>Club.</span> <span m='99190'>When</span> <span m='99820'>you</span> <span m='99930'>have</span> <span m='100210'>on</span> <span m='100310'>your</span> <span m='100400'>resume</span> <span m='100740'>that</span> <span m='100870'>you</span> <span m='101060'>oversee a</span> <span m='101370'>club</span> <span m='101680'>that</span> <span m='101770'>does</span> <span m='101950'>about</span> <span m='102210'>$51</span> <span m='102630'>million</span> <span m='102850'>in</span> <span m='103300'>sales</span> <span m='103620'>a</span> <span m='103660'>year,</span> <span m='104490'>you</span> <span m='105010'>tend</span> <span m='105300'>to</span> <span m='105530'>stand</span> <span m='105900'>out</span> <span m='106060'>a</span> <span m='106120'>little</span> <span m='106370'>bit.</span> </p><p><span m='106650'>So</span> <span m='107670'>I</span> <span m='107880'>got</span> <span m='108100'>into</span> <span m='108630'>another</span> <span m='108960'>company,</span> <span m='109300'>called</span> <span m='109510'>Providian</span> <span m='109930'>Financial,</span> <span m='111500'>worked</span> <span m='111710'>for them</span> <span m='112080'>for a</span> <span m='112130'>couple</span> <span m='112420'>years.</span> <span m='113030'>And</span> <span m='113130'>then</span> <span m='113160'>I</span> <span m='113180'>went</span> <span m='113380'>on</span> <span m='113490'>to</span> <span m='113650'>another</span> <span m='114010'>banking</span> <span m='114520'>institution,</span> <span m='115310'>a</span> <span m='115770'>local</span> <span m='116200'>credit</span> <span m='116475'>union</span> <span m='116750'>that</span> <span m='116890'>I've</span> <span m='116980'>been</span> <span m='117110'>a</span> <span m='117150'>member</span> <span m='117430'>for</span> <span m='117680'>about</span> <span m='118100'>30</span> <span m='118330'>years</span> <span m='118710'>now,</span> <span m='119670'>and</span> <span m='119880'>then</span> <span m='120390'>applied</span> <span m='120710'>for</span> <span m='120910'>a job in</span> <span m='121220'>Minneapolis</span> <span m='121545'>and</span> <span m='121870'>Saint</span> <span m='122040'>Paul</span> <span m='122310'>because</span> <span m='122620'>that's</span> <span m='122880'>where</span> <span m='123665'>an</span> <span m='124080'>ex</span> <span m='124400'>wife</span> <span m='124640'>is from,</span> <span m='125360'>moved</span> <span m='125620'>out</span> <span m='125810'>there</span> <span m='126090'>and</span> <span m='126600'>started</span> <span m='126920'>a career</span> <span m='127170'>with</span> <span m='127330'>them</span> <span m='127550'>and</span> <span m='128240'>haven't</span> <span m='128470'>looked</span> <span m='128620'>back.</span> <span m='128910'>Great</span> <span m='129090'>company</span> <span m='129389'>to</span> <span m='129479'>work</span> <span m='129680'>for.</span> </p><p><span m='130320'>Books</span> <span m='131050'>will</span> <span m='131270'>teach</span> <span m='131500'>you</span> <span m='131600'>so</span> <span m='131800'>much.</span> <span m='132970'>And</span> <span m='133390'>I</span> <span m='133850'>have</span> <span m='133970'>no</span> <span m='134350'>problems</span> <span m='134730'>with</span> <span m='134820'>books or</span> <span m='135220'>professors.</span> <span m='136440'>But</span> <span m='136830'>the</span> <span m='136920'>best</span> <span m='137200'>experience</span> <span m='137650'>you</span> <span m='137760'>can</span> <span m='137900'>have</span> <span m='138500'>is</span> <span m='138860'>working</span> <span m='139380'>with</span> <span m='139510'>somebody.</span> <span m='140040'>And</span> <span m='140230'>when</span> <span m='140360'>you</span> <span m='140460'>have</span> <span m='140660'>a</span> <span m='140720'>chance</span> <span m='141030'>to</span> <span m='141130'>work</span> <span m='141410'>with</span> <span m='141520'>somebody,</span> <span m='143300'>regardless</span> <span m='143590'>of</span> <span m='143880'>the</span> <span m='144000'>amount</span> <span m='144240'>of</span> <span m='144340'>experience,</span> <span m='144703'>listen.</span> </p><p><span m='145760'>Definitely</span> <span m='146120'>listen</span> <span m='146560'>to</span> <span m='146630'>people.</span> <span m='147310'>See</span> <span m='147530'>how</span> <span m='147710'>they</span> <span m='147850'>approach</span> <span m='148290'>things.</span> <span m='148590'>See</span> <span m='148810'>the</span> <span m='148910'>demeanor.</span> <span m='149470'>And</span> <span m='150510'>take</span> <span m='150840'>the</span> <span m='150930'>pros</span> <span m='151260'>and</span> <span m='151360'>cons</span> <span m='151760'>of</span> <span m='151850'>everything,</span> <span m='152510'>and</span> <span m='152770'>incorporate</span> <span m='153340'>that</span> <span m='153510'>into</span> <span m='153710'>your</span> <span m='153810'>style,</span> <span m='155070'>especially</span> <span m='155530'>with</span> <span m='155710'>the</span> <span m='155770'>banking.</span> <span m='156930'>Listen</span> <span m='157290'>to</span> <span m='157400'>the</span> <span m='157480'>people</span> <span m='157770'>that</span> <span m='157900'>have</span> <span m='157980'>been</span> <span m='158120'>doing</span> <span m='158310'>it</span> <span m='158430'>for</span> <span m='158560'>quite</span> <span m='158810'>a</span> <span m='158860'>while</span> <span m='159110'>because</span> <span m='159410'>they</span> <span m='159510'>really</span> <span m='159780'>know</span> <span m='159910'>what</span> <span m='160030'>they're</span> <span m='160160'>talking</span> <span m='160560'>about.</span> </p><p><span m='161030'>They've</span> <span m='161460'>been</span> <span m='161670'>there</span> <span m='161830'>for</span> <span m='161940'>a</span> <span m='161990'>long</span> <span m='162230'>time.</span> <span m='162470'>And</span> <span m='162570'>they're</span> <span m='162770'>there</span> <span m='163290'>for a</span> <span m='163510'>reason</span> <span m='163980'>so</span> <span m='164650'>definitely</span> <span m='164980'>listen</span> <span m='165350'>to</span> <span m='165470'>them.</span> <span m='165730'>And</span> <span m='166570'>don't</span> <span m='166770'>think</span> <span m='166960'>that</span> <span m='167090'>you</span> <span m='167230'>know</span> <span m='167480'>it</span> <span m='167550'>all</span> <span m='167740'>because</span> <span m='168020'>you</span> <span m='168140'>have</span> <span m='168360'>a</span> <span m='168400'>degree</span> <span m='168890'>or</span> <span m='168980'>something</span> <span m='169350'>because</span> <span m='170180'>book</span> <span m='170400'>smart</span> <span m='170750'>and</span> <span m='170880'>actual</span> <span m='171730'>experience</span> <span m='172360'>on</span> <span m='172470'>a</span> <span m='172530'>job</span> <span m='172800'>are</span> <span m='173146'>completely</span> <span m='173492'>different.</span> <span m='173840'>So</span> <span m='173870'>you</span> <span m='174000'>have</span> <span m='174160'>to</span> <span m='174240'>try</span> <span m='174400'>to</span> <span m='174490'>learn</span> <span m='174660'>to</span> <span m='174720'>balance</span> <span m='175505'>the</span> <span m='175780'>both</span> <span m='176080'>of</span> <span m='176380'>them.</span> </p>","file":{"id":360262,"video_id":"3229952837001","name":"2089-Patrick-p-BusinessAnalystManager","duration":177238,"thumbnail_url":null}});