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NONPROFIT CLIENT SPECIALIST: There Is A Hierarchy Involved In The Nonprofit Sector

About this video 

Cody is a nonprofit client specialist for a nonprofit that actually helps other nonprofits get off the ground and up and running. His typical day involves checking in on his clients and seeing if they need anything from him in order to achieve their project goal. He tells us that the nonprofit sector is competitive and there is a hierarchy involved, even with the volunteers.

Job Title: Nonprofit Client Specialist
Employer: Tides

Job Summary: Business Development

Job Description

Business development is a combination of networking, strategic analysis, marketing, and sales. Business development professionals can be involved in everything from the development of their employers' products and services, to the creation of marketing strategies, to the generation of sales leads, to negotiating and closing deals.

On-the-Job Training

No

Additional Info

There are business development jobs in all industries - from tech startups to huge international corporations. Sometimes they are considered as business-to-business sales.

Certification Requirement
Recommended by the American Society for Training and Development or the International Society for Performance Improvement.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $150,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Travel, Indoor, Office
Personal qualities
Personal Qualities
Detail oriented, Networking, People skills, Verbal communication skills, Written communication skills, Teamwork, Leadership ability, Mathematical skills, Organizational skills, Problem solving skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='260'>My</span> <span m='410'>current</span> <span m='720'>job,</span> <span m='1270'>I</span> <span m='1450'>work</span> <span m='2440'>with</span> <span m='2680'>a</span> <span m='2830'>nonprofit</span> <span m='3370'>organization</span> <span m='4630'>called</span> <span m='4910'>Tides</span> <span m='5560'>that</span> <span m='6260'>actually</span> <span m='6770'>helps</span> <span m='7250'>other</span> <span m='7590'>nonprofit</span> <span m='8130'>organizations</span> <span m='9230'>get</span> <span m='9550'>off</span> <span m='9780'>the</span> <span m='9880'>ground,</span> <span m='10640'>find</span> <span m='10950'>space</span> <span m='11400'>to</span> <span m='11520'>run</span> <span m='11730'>their</span> <span m='11970'>nonprofit,</span> <span m='12760'>and</span> <span m='14780'>find</span> <span m='15210'>fiscal</span> <span m='15600'>sponsorship,</span> <span m='16400'>and</span> <span m='17950'>donor</span> <span m='18245'>advised</span> <span m='18790'>funds</span> <span m='19670'>or</span> <span m='19940'>grants</span> <span m='20960'>that</span> <span m='21180'>help</span> <span m='21390'>them</span> <span m='21730'>get</span> <span m='21920'>started.</span> </p><p><span m='22900'>I</span> <span m='22960'>am</span> <span m='23260'>a</span> <span m='23330'>client</span> <span m='23670'>specialist.</span> <span m='24220'>I</span> <span m='24340'>go in</span> <span m='24810'>in</span> <span m='25270'>the</span> <span m='25350'>morning.</span> <span m='25860'>I</span> <span m='26940'>typically</span> <span m='27000'>have</span> <span m='27210'>a</span> <span m='27260'>meeting,</span> <span m='27860'>and</span> <span m='29280'>then</span> <span m='29590'>I</span> <span m='29720'>get</span> <span m='29930'>calls</span> <span m='30380'>from</span> <span m='30670'>our</span> <span m='30880'>projects,</span> <span m='31935'>from</span> <span m='32200'>potential</span> <span m='32619'>clients</span> <span m='34590'>that</span> <span m='34870'>we</span> <span m='35080'>have,</span> <span m='35580'>and</span> <span m='35730'>then</span> <span m='36900'>past</span> <span m='37210'>clients,</span> <span m='38170'>and</span> <span m='39730'>the</span> <span m='39840'>day</span> <span m='40030'>goes</span> <span m='40320'>from</span> <span m='40440'>there.</span> <span m='40880'>There's</span> <span m='41090'>really</span> <span m='41300'>no</span> <span m='41450'>set</span> <span m='42420'>order</span> <span m='42750'>of</span> <span m='42860'>events.</span> <span m='43600'>It's</span> <span m='44060'>just</span> <span m='44360'>as</span> <span m='44620'>it</span> <span m='44760'>happens.</span> </p><p><span m='45520'>The</span> <span m='45660'>sort</span> <span m='45880'>of</span> <span m='45950'>things</span> <span m='46160'>I</span> <span m='46220'>do on</span> <span m='46450'>my</span> <span m='46570'>job.</span> <span m='47840'>After</span> <span m='48170'>the</span> <span m='48290'>meetings,</span> <span m='48730'>I</span> <span m='49270'>will</span> <span m='50470'>contact</span> <span m='51050'>our</span> <span m='51660'>projects,</span> <span m='52860'>our</span> <span m='53000'>clients,</span> <span m='54060'>and</span> <span m='54500'>see</span> <span m='54650'>if</span> <span m='54750'>they</span> <span m='54850'>need</span> <span m='55080'>anything,</span> <span m='55550'>or</span> <span m='57130'>ask</span> <span m='57430'>them</span> <span m='57770'>for</span> <span m='58620'>the</span> <span m='58890'>tools</span> <span m='59180'>that</span> <span m='59300'>we</span> <span m='59410'>need</span> <span m='59630'>to</span> <span m='60610'>help</span> <span m='60860'>them</span> <span m='61040'>out.</span> <span m='65459'>Lots</span> <span m='65630'>of</span> <span m='65720'>telephone</span> <span m='66110'>calls</span> <span m='66400'>to</span> <span m='66530'>projects.</span> <span m='67080'>Lots</span> <span m='67290'>of</span> <span m='67420'>dealing</span> <span m='68410'>with</span> <span m='68570'>clients,</span> <span m='69110'>customer</span> <span m='69500'>service.</span> <span m='70210'>My</span> <span m='70320'>career</span> <span m='70600'>path</span> <span m='70860'>is</span> <span m='70960'>to</span> <span m='73380'>further</span> <span m='74380'>my</span> <span m='74610'>pursuit</span> <span m='75410'>in</span> <span m='75890'>the</span> <span m='76020'>non-profit</span> <span m='76460'>organization.</span> <span m='77190'>Eventually,</span> <span m='77910'>maybe</span> <span m='79510'>have</span> <span m='79610'>a</span> <span m='79680'>portfolio</span> <span m='80340'>of</span> <span m='80870'>projects</span> <span m='81350'>and</span> <span m='81440'>clients</span> <span m='81810'>I</span> <span m='82030'>run,</span> <span m='84910'>or</span> <span m='85240'>help</span> <span m='85540'>run,</span> <span m='86020'>on</span> <span m='86120'>my</span> <span m='86375'>own.</span> </p><p><span m='90350'>How</span> <span m='90640'>I</span> <span m='90720'>got</span> <span m='90950'>this</span> <span m='91170'>job</span> <span m='91650'>was,</span> <span m='93000'>actually,</span> <span m='93380'>I kind</span> <span m='93550'>of</span> <span m='93630'>fell</span> <span m='93960'>into</span> <span m='94320'>it.</span> <span m='95420'>I</span> <span m='97490'>got</span> <span m='97650'>a</span> <span m='97720'>job</span> <span m='98080'>with</span> <span m='98420'>a</span> <span m='98720'>nonprofit,</span> <span m='99810'>and</span> <span m='100680'>I</span> <span m='100810'>really</span> <span m='101090'>liked</span> <span m='101380'>it,</span> <span m='101630'>so</span> <span m='101740'>I</span> <span m='101870'>just</span> <span m='103060'>pursued</span> <span m='103520'>it.</span> <span m='103950'>Its</span> <span m='104220'>competitive.</span> <span m='105860'>I</span> <span m='105950'>didn't</span> <span m='106170'>know</span> <span m='106290'>that</span> <span m='106470'>about</span> <span m='106690'>the</span> <span m='106780'>nonprofit</span> <span m='109030'>sector</span> <span m='109530'>when</span> <span m='109710'>I</span> <span m='109770'>started,</span> <span m='110210'>but</span> <span m='111920'>when</span> <span m='112050'>I</span> <span m='112110'>did</span> <span m='112350'>start,</span> <span m='112620'>I</span> <span m='112690'>found</span> <span m='112910'>out</span> <span m='113050'>how</span> <span m='113730'>competitive</span> <span m='114280'>it</span> <span m='114400'>was.</span> <span m='115810'>Even</span> <span m='116070'>in</span> <span m='116270'>terms</span> <span m='116540'>of</span> <span m='116650'>volunteerism,</span> <span m='118890'>there's</span> <span m='119570'>a</span> <span m='119650'>definite</span> <span m='120460'>hierarchy</span> <span m='121232'>involved</span> <span m='122600'>there.</span> </p><p><span m='124420'>What</span> <span m='124825'>do you</span> <span m='125230'>like most</span> <span m='125635'>about</span> <span m='126040'>your</span> <span m='126330'>job?</span> </p><p><span m='126960'>What</span> <span m='127240'>I</span> <span m='127300'>like</span> <span m='127560'>most</span> <span m='127770'>about</span> <span m='127940'>my</span> <span m='128039'>job</span> <span m='128320'>is</span> <span m='128479'>giving</span> <span m='128680'>back</span> <span m='128910'>to</span> <span m='129363'>the</span> <span m='129816'>community.</span> </p><p><span m='130722'>And what</span> <span m='131175'>is the</span> <span m='131630'>most challenging</span> <span m='131800'>about</span> <span m='132224'>your</span> <span m='132648'>job?</span> </p><p><span m='133920'>What</span> <span m='134680'>is</span> <span m='134840'>the most challenging</span> <span m='135340'>about</span> <span m='135550'>my</span> <span m='135670'>job</span> <span m='136080'>is</span> <span m='136440'>not</span> <span m='136710'>being</span> <span m='140130'>able</span> <span m='140290'>to</span> <span m='140350'>find</span> <span m='140630'>one</span> <span m='140870'>cause</span> <span m='142030'>that</span> <span m='147680'>will</span> <span m='148500'>help</span> <span m='148700'>solve</span> <span m='149020'>all</span> <span m='149580'>the</span> <span m='149670'>problems.</span> <span m='150480'>Because</span> <span m='150710'>there's</span> <span m='150880'>so</span> <span m='150990'>many</span> <span m='151500'>issues</span> <span m='152680'>that</span> <span m='153020'>it's</span> <span m='153190'>really</span> <span m='153400'>hard</span> <span m='154920'>to</span> <span m='155320'>not</span> <span m='156140'>feel</span> <span m='156390'>like</span> <span m='156600'>you</span> <span m='156760'>want</span> <span m='157060'>to</span> <span m='157140'>help</span> <span m='158330'>everyone</span> <span m='158840'>and</span> <span m='159000'>everything</span> <span m='159930'>that</span> <span m='160090'>you</span> <span m='160497'>can</span> <span m='161311'>when</span> <span m='161720'>you</span> <span m='162330'>hear</span> <span m='162590'>about</span> <span m='164610'>some</span> <span m='164850'>of the</span> <span m='164930'>things</span> <span m='165240'>going on</span> <span m='165440'>in the world.</span> </p><p><span m='166456'>And what</span> <span m='166864'>was the key</span> <span m='167272'>decision</span> <span m='167680'>you made</span> <span m='168060'>in you're</span> <span m='168310'>life</span> <span m='168550'>to get to</span> <span m='168991'>where you are</span> <span m='169432'>today?</span> </p><p><span m='172130'>The</span> <span m='172490'>key</span> <span m='172690'>decision</span> <span m='173180'>I made</span> <span m='173300'>in my</span> <span m='173510'>life</span> <span m='174860'>that</span> <span m='175030'>led</span> <span m='175220'>me</span> <span m='175330'>to</span> <span m='175470'>do</span> <span m='175980'>today</span> <span m='176610'>would</span> <span m='176850'>be</span> <span m='177050'>moving</span> <span m='177840'>I</span> <span m='178610'>was</span> <span m='178840'>in</span> <span m='178960'>Arizona,</span> <span m='180640'>and</span> <span m='180940'>moving</span> <span m='181210'>to</span> <span m='181280'>San</span> <span m='181470'>Francisco</span> <span m='182040'>gave</span> <span m='182330'>me</span> <span m='182640'>the</span> <span m='182740'>opportunity</span> <span m='183340'>I</span> <span m='183400'>needed</span> <span m='183800'>to</span> <span m='184710'>pursue</span> <span m='186000'>my</span> <span m='186120'>career.</span> </p><p><span m='186450'>Is it</span> <span m='186941'>hard to</span> <span m='187432'>find work in</span> <span m='187923'>this line</span> <span m='188414'>of work?</span> </p><p><span m='192130'>Is</span> <span m='192590'>it</span> <span m='192810'>hard</span> <span m='193030'>to</span> <span m='193100'>find</span> <span m='193380'>work?</span> <span m='195760'>Yes,</span> <span m='197220'>but</span> <span m='197560'>I</span> <span m='198250'>can't</span> <span m='198550'>say</span> <span m='198650'>that</span> <span m='198810'>that's</span> <span m='199040'>necessarily</span> <span m='199150'>solely</span> <span m='200920'>just</span> <span m='201230'>the</span> <span m='201280'>nonprofit</span> <span m='201770'>sector.</span> <span m='202670'>It's</span> <span m='203870'>just</span> <span m='204310'>the</span> <span m='205280'>way</span> <span m='205440'>of</span> <span m='205560'>the</span> <span m='205650'>world,</span> <span m='206090'>and</span> <span m='207300'>it's</span> <span m='207490'>not</span> <span m='207710'>impossible,</span> <span m='208290'>you</span> <span m='208400'>just</span> <span m='208710'>have</span> <span m='209130'>to</span> <span m='210030'>keep</span> <span m='210240'>at it.</span> </p><p><span m='210740'>And</span> <span m='211240'>the last question,</span> <span m='211520'>what do you</span> <span m='211800'>think about</span> <span m='212225'>your</span> <span m='212940'>work-life</span> <span m='213700'>balance</span> <span m='214050'>in</span> <span m='214430'>this</span> <span m='214810'>job?</span> </p><p><span m='216730'>My</span> <span m='216880'>work</span> <span m='217180'>life</span> <span m='217370'>balance</span> <span m='218040'>is</span> <span m='218220'>actually</span> <span m='218500'>one</span> <span m='218730'>of</span> <span m='218810'>the</span> <span m='219030'>other</span> <span m='219200'>things</span> <span m='219460'>I</span> <span m='219490'>like</span> <span m='219770'>about</span> <span m='220040'>it,</span> <span m='221350'>because</span> <span m='221890'>I</span> <span m='221960'>work</span> <span m='223850'>a</span> <span m='223940'>really</span> <span m='225620'>flexible</span> <span m='226160'>schedule</span> <span m='226550'>that</span> <span m='226740'>allows</span> <span m='227130'>me</span> <span m='227300'>to</span> <span m='227460'>pursue</span> <span m='228870'>my</span> <span m='229060'>other</span> <span m='229270'>interests</span> <span m='229590'>outside</span> <span m='229940'>of</span> <span m='230120'>work.</span> <span m='231990'>So,</span> <span m='232620'>I</span> <span m='232770'>can</span> <span m='233460'>keep</span> <span m='233730'>up</span> <span m='233950'>on</span> <span m='234200'>current</span> <span m='234470'>events,</span> <span m='234930'>and</span> <span m='235910'>go</span> <span m='236100'>out</span> <span m='236240'>and</span> <span m='236370'>go</span> <span m='236520'>for</span> <span m='236690'>a hike,</span> <span m='236960'>and</span> <span m='238650'>still</span> <span m='240420'>do</span> <span m='240600'>my</span> <span m='240740'>job</span> <span m='241080'>and</span> <span m='241840'>feel</span> <span m='242070'>accomplished</span> <span m='242600'>in</span> <span m='242690'>that</span> <span m='242990'>capacity.</span> </p><p><span m='245830'>Fabulous,</span> <span m='246145'>fabulous.</span> <span m='247240'>OK,</span> <span m='247540'>don't</span> <span m='247840'>leave yet.</span> </p>","file":{"id":361869,"video_id":"3248651131001","name":"2115-Cody-p-NonprofitClientSpecialist","duration":248338,"thumbnail_url":null}});