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STORE MANAGER, IN-DEPTH: I Stayed In Retail Because I Enjoy What I Do

About this video 

Cat, a store manager, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and her work-life balance. She tells us that she has a lot of peers who are unhappy with their office jobs, so she is satisfied staying in this job that does make her happy.

Degree: Fine Arts
Job Title: Store Manager
Employer: Therapy

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours, Flexible
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>I would</span> <span m='450'>say</span> <span m='640'>my</span> <span m='930'>favorite</span> <span m='1260'>part</span> <span m='1410'>of</span> <span m='1470'>the</span> <span m='1550'>job</span> <span m='1830'>is</span> <span m='1950'>definitely</span> <span m='2290'>just</span> <span m='2550'>being</span> <span m='2710'>able</span> <span m='2850'>to</span> <span m='3600'>talk</span> <span m='3880'>with</span> <span m='3990'>people</span> <span m='4240'>all</span> <span m='4420'>day</span> <span m='4540'>long.</span> <span m='5030'>That's</span> <span m='5210'>all</span> <span m='5330'>I</span> <span m='5400'>do.</span> <span m='5700'>It's</span> <span m='5900'>great.</span> <span m='6780'>And</span> <span m='7700'>challenging</span> <span m='8450'>part</span> <span m='8790'>of</span> <span m='8960'>the</span> <span m='9080'>job</span> <span m='9670'>is</span> <span m='10960'>sometimes</span> <span m='11260'>taking</span> <span m='11660'>on</span> <span m='11800'>too</span> <span m='12050'>much,</span> <span m='13220'>and</span> <span m='13300'>there's</span> <span m='13490'>only</span> <span m='13700'>so</span> <span m='13840'>many</span> <span m='14040'>hours</span> <span m='14380'>in</span> <span m='14510'>a</span> <span m='14560'>day.</span> <span m='15360'>But</span> <span m='15570'>other</span> <span m='15750'>than</span> <span m='15920'>that,</span> <span m='16070'>I</span> <span m='16140'>usually</span> <span m='16510'>find</span> <span m='16750'>a</span> <span m='16770'>way</span> <span m='16930'>to</span> <span m='16990'>get</span> <span m='17140'>everything</span> <span m='17520'>done.</span> <span m='18170'>So</span> <span m='18530'>just</span> <span m='18920'>prioritizing</span> <span m='20220'>helps</span> <span m='20510'>me.</span> </p><p><span m='21570'>So</span> <span m='21910'>I</span> <span m='22400'>didn't</span> <span m='22630'>necessarily</span> <span m='23070'>have</span> <span m='23280'>a</span> <span m='23330'>big</span> <span m='23660'>\"aha\"</span> <span m='24050'>moment</span> <span m='24680'>in</span> <span m='24860'>my</span> <span m='25020'>career</span> <span m='25350'>path,</span> <span m='25720'>but</span> <span m='26650'>I</span> <span m='27310'>have</span> <span m='27620'>a</span> <span m='27690'>lot</span> <span m='27900'>of</span> <span m='27980'>peers</span> <span m='28620'>who</span> <span m='28770'>work</span> <span m='29530'>in</span> <span m='30030'>offices</span> <span m='30940'>and</span> <span m='31540'>sit</span> <span m='31770'>behind</span> <span m='32100'>desks</span> <span m='32619'>and</span> <span m='32770'>cubicles.</span> <span m='33860'>And</span> <span m='34060'>they're</span> <span m='34160'>not</span> <span m='34330'>necessarily</span> <span m='34860'>happy</span> <span m='35270'>with</span> <span m='35440'>their</span> <span m='35560'>job.</span> <span m='36020'>But</span> <span m='36410'>me</span> <span m='36750'>being</span> <span m='37060'>here,</span> <span m='37670'>job</span> <span m='37920'>satisfaction</span> <span m='38780'>is</span> <span m='38960'>way</span> <span m='39090'>more</span> <span m='39290'>important</span> <span m='39800'>to</span> <span m='39930'>me.</span> <span m='40590'>So</span> <span m='41040'>being</span> <span m='41860'>in</span> <span m='42400'>a</span> <span m='42460'>job</span> <span m='42830'>where</span> <span m='43630'>I</span> <span m='43740'>actually</span> <span m='44050'>enjoy</span> <span m='44400'>what</span> <span m='44610'>I</span> <span m='44820'>do</span> <span m='45550'>was</span> <span m='46080'>what</span> <span m='46560'>kept</span> <span m='46810'>me</span> <span m='46950'>working</span> <span m='47380'>in</span> <span m='47500'>retail.</span> <span m='47950'>So it</span> <span m='48120'>wasn't</span> <span m='48350'>necessarily</span> <span m='48820'>an</span> <span m='49010'>\"aha\"</span> <span m='49370'>moment,</span> <span m='49850'>but</span> <span m='49990'>it</span> <span m='50070'>was</span> <span m='50190'>just</span> <span m='50360'>something</span> <span m='50700'>that</span> <span m='50940'>I</span> <span m='51050'>figured</span> <span m='51470'>out</span> <span m='52400'>by,</span> <span m='52880'>OK, I</span> <span m='53230'>could</span> <span m='53380'>do</span> <span m='53550'>that</span> <span m='53890'>or I</span> <span m='53960'>could</span> <span m='54150'>do</span> <span m='54350'>this</span> <span m='54610'>and</span> <span m='54730'>be</span> <span m='54870'>happy.</span> <span m='55330'>And</span> <span m='55410'>of</span> <span m='55530'>course</span> <span m='55900'>I'm going to</span> <span m='56350'>stay</span> <span m='56940'>with</span> <span m='57840'>what</span> <span m='58040'>makes</span> <span m='58310'>me</span> <span m='58420'>happy.</span> </p><p><span m='59870'>Is</span> <span m='60040'>it</span> <span m='60100'>hard</span> <span m='60350'>to</span> <span m='60390'>get</span> <span m='60580'>a</span> <span m='60650'>job</span> <span m='61040'>in</span> <span m='61140'>this</span> <span m='61390'>field?</span> <span m='62420'>I</span> <span m='62580'>don't</span> <span m='62790'>think</span> <span m='62980'>so.</span> <span m='63350'>I</span> <span m='63460'>think</span> <span m='63900'>as</span> <span m='64069'>long</span> <span m='64269'>as</span> <span m='64410'>you're</span> <span m='64580'>someone</span> <span m='64910'>who</span> <span m='65019'>likes</span> <span m='65230'>to</span> <span m='65360'>talk</span> <span m='65640'>to</span> <span m='65760'>people,</span> <span m='66110'>so</span> <span m='66260'>you're</span> <span m='66440'>a</span> <span m='66460'>people</span> <span m='66850'>person,</span> <span m='67800'>and</span> <span m='67970'>you're</span> <span m='68130'>open</span> <span m='68390'>to</span> <span m='68540'>learning,</span> <span m='69690'>that's</span> <span m='70090'>pretty</span> <span m='70290'>much</span> <span m='70520'>what</span> <span m='70690'>you</span> <span m='70800'>need.</span> <span m='71190'>As</span> <span m='71380'>far</span> <span m='71530'>as</span> <span m='71650'>I</span> <span m='71740'>know</span> <span m='71940'>with</span> <span m='72110'>retail,</span> <span m='73730'>we</span> <span m='73980'>hire</span> <span m='74290'>a</span> <span m='74340'>lot</span> <span m='74520'>of</span> <span m='74560'>people</span> <span m='74780'>without</span> <span m='75150'>retail</span> <span m='75590'>experience.</span> <span m='76410'>So</span> <span m='76560'>it's</span> <span m='76730'>not</span> <span m='76900'>necessarily</span> <span m='77320'>something</span> <span m='77680'>you</span> <span m='77810'>need.</span> <span m='78180'>We</span> <span m='79040'>look</span> <span m='79250'>for</span> <span m='79390'>the</span> <span m='79510'>person,</span> <span m='79980'>a</span> <span m='80030'>good</span> <span m='80260'>person,</span> <span m='81330'>other</span> <span m='81560'>than</span> <span m='81720'>experience.</span> </p><p><span m='82600'>So</span> <span m='83000'>as</span> <span m='83330'>long</span> <span m='83650'>as</span> <span m='83720'>you're</span> <span m='83820'>comfortable</span> <span m='84410'>communicating</span> <span m='84990'>with</span> <span m='85140'>people</span> <span m='85910'>and</span> <span m='86010'>you</span> <span m='86080'>have</span> <span m='86710'>a</span> <span m='86860'>good</span> <span m='87060'>sense of--</span> <span m='89870'>you're</span> <span m='90070'>a</span> <span m='90110'>good</span> <span m='90310'>person,</span> <span m='90740'>as</span> <span m='90820'>far as</span> <span m='91320'>caring</span> <span m='91700'>about</span> <span m='92040'>other</span> <span m='92280'>people,</span> <span m='92760'>then</span> <span m='92910'>retail</span> <span m='93370'>would</span> <span m='93500'>be,</span> <span m='93740'>I</span> <span m='93850'>think,</span> <span m='94100'>a</span> <span m='94160'>great</span> <span m='94540'>opportunity</span> <span m='95180'>for</span> <span m='95330'>someone.</span> <span m='96270'>My</span> <span m='96470'>work</span> <span m='96770'>life</span> <span m='97060'>balance</span> <span m='97850'>is</span> <span m='98450'>pretty</span> <span m='99140'>good.</span> <span m='99550'>It's</span> <span m='99640'>gotten</span> <span m='99880'>a</span> <span m='99940'>lot</span> <span m='100130'>better.</span> <span m='100970'>I</span> <span m='101020'>do</span> <span m='101450'>manage</span> <span m='101880'>a</span> <span m='101930'>lot</span> <span m='102150'>of</span> <span m='102250'>stores,</span> <span m='102560'>so</span> <span m='102870'>I</span> <span m='102960'>do</span> <span m='103310'>take</span> <span m='103840'>work</span> <span m='104110'>home</span> <span m='104300'>with</span> <span m='104530'>me</span> <span m='104680'>at</span> <span m='104860'>times.</span> <span m='105350'>But</span> <span m='105490'>it's</span> <span m='105680'>something</span> <span m='106070'>that</span> <span m='107290'>I'm</span> <span m='107510'>OK</span> <span m='107790'>with</span> <span m='108200'>and</span> <span m='108720'>I</span> <span m='108850'>know</span> <span m='109090'>when</span> <span m='109240'>to</span> <span m='109320'>say</span> <span m='109570'>no</span> <span m='110020'>and</span> <span m='111070'>have</span> <span m='111280'>my</span> <span m='111430'>social</span> <span m='111840'>life</span> <span m='112480'>also,</span> <span m='112950'>I</span> <span m='113050'>try.</span> </p>","file":{"id":362255,"video_id":"3251450967001","name":"2137-Cat-StoreManager2","duration":114359,"thumbnail_url":null}});

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