Bess, a business analyst, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and her work-life balance. She tells us that she really like the big-picture thinking required in her work. She has to always keep the big picture goal in mind while making sure all the details of the job are being met as well.
Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called technical support specialists, support information technology (IT) employees within their organization. Others, called help-desk technicians, assist non-IT users who are having computer problems.
Moderate-term on-the-job training
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