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UNIVERSITY ENROLLMENT SPECIALIST: Turning A College Job Into A Career

About this video 

This enrollment services specialist is in charge of answering emails and processing documents at a university admissions office. Originally a biology major, she decided not to pursue it as a career when she discovered that they spent much of their time in the lab. She has found that her science background is actually helpful in her job because she is able to do data analysis.

Degree: Biology
Job Title: Enrollment Services Specialist
Employer: Johns Hopkins University

Job Summary: Education Administrators, Postsecondary

Job Description

Postsecondary education administrators oversee student services, academics, and research at colleges and universities. Their job duties vary depending on the area of the college they manage, such as admissions, student life, or the office of the registrar.

On-the-Job Training

None

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $165,000
Projected job growth
Projected Job Growth
15 to 25 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
Organizational skills, People skills, Problem solving skills, Technical skills, Analytical skills, Creativity, Detail oriented, Leadership ability, Networking, Patience, Public speaking ability, Teamwork, Verbal communication skills, Written communication skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='60'>I'm</span> <span m='460'>the</span> <span m='640'>enrollment</span> <span m='990'>services</span> <span m='1390'>specialist</span> <span m='2029'>at</span> <span m='2220'>Johns</span> <span m='2485'>Hopkins</span> <span m='2750'>University.</span> <span m='3710'>And</span> <span m='3980'>what</span> <span m='4120'>that</span> <span m='4270'>really</span> <span m='4520'>entails</span> <span m='5040'>is</span> <span m='5150'>admissions</span> <span m='5850'>work.</span> <span m='6240'>I</span> <span m='6350'>answer</span> <span m='6650'>a</span> <span m='6720'>lot</span> <span m='6960'>of</span> <span m='7050'>general</span> <span m='7380'>questions,</span> <span m='8119'>general</span> <span m='8480'>emails</span> <span m='9010'>that</span> <span m='9140'>are</span> <span m='9230'>sent</span> <span m='9500'>to</span> <span m='9610'>our</span> <span m='9710'>Admissions</span> <span m='10110'>Office,</span> <span m='10850'>as</span> <span m='11040'>well as</span> <span m='11280'>process</span> <span m='12030'>documents</span> <span m='12560'>that</span> <span m='12680'>we</span> <span m='12810'>receive</span> <span m='13250'>for</span> <span m='14380'>our</span> <span m='14750'>applicants.</span> </p><p><span m='15930'>So</span> <span m='16070'>I'm</span> <span m='16500'>in</span> <span m='16630'>the</span> <span m='16710'>office</span> <span m='17240'>on</span> <span m='17400'>my</span> <span m='17730'>computer,</span> <span m='18110'>on the</span> <span m='18380'>phones--</span> <span m='19040'>just</span> <span m='19240'>making</span> <span m='20130'>sure</span> <span m='20370'>we</span> <span m='20470'>keep</span> <span m='20640'>our</span> <span m='20730'>processes</span> <span m='21250'>moving</span> <span m='21800'>and</span> <span m='21940'>our</span> <span m='22360'>decisions</span> <span m='22990'>going to</span> <span m='23260'>applicants</span> <span m='23950'>and</span> <span m='24040'>applicants</span> <span m='24570'>getting</span> <span m='25420'>their</span> <span m='25690'>applications</span> <span m='26460'>processed.</span> <span m='27490'>So</span> <span m='27670'>I'm</span> <span m='27870'>actually</span> <span m='28250'>sitting</span> <span m='28510'>on</span> <span m='28580'>a</span> <span m='28630'>computer</span> <span m='29050'>all</span> <span m='29460'>day.</span> <span m='30060'>Which</span> <span m='30240'>is</span> <span m='30470'>good.</span> <span m='30910'>I don't</span> <span m='31250'>mind.</span> </p><p><span m='32360'>So</span> <span m='32600'>I</span> <span m='33270'>went</span> <span m='33750'>to</span> <span m='34030'>school</span> <span m='34350'>actually for</span> <span m='34690'>biology.</span> <span m='35670'>I</span> <span m='35920'>was</span> <span m='36280'>finding</span> <span m='36840'>as</span> <span m='37320'>I</span> <span m='37360'>was</span> <span m='37610'>there,</span> <span m='38050'>however,</span> <span m='38580'>that</span> <span m='38910'>I</span> <span m='39010'>couldn't</span> <span m='39350'>see</span> <span m='39460'>myself</span> <span m='39950'>in</span> <span m='40080'>a</span> <span m='40160'>career</span> <span m='40820'>in</span> <span m='40950'>biology.</span> <span m='41580'>I</span> <span m='41950'>thought</span> <span m='42230'>that</span> <span m='42840'>most</span> <span m='43240'>biologists</span> <span m='43950'>are</span> <span m='44220'>in</span> <span m='44330'>the</span> <span m='44430'>field</span> <span m='44880'>all</span> <span m='45130'>day,</span> <span m='45410'>but</span> <span m='45650'>truthfully</span> <span m='46000'>they're</span> <span m='46170'>in</span> <span m='46230'>the</span> <span m='46330'>lab.</span> <span m='46680'>And</span> <span m='46860'>that</span> <span m='47030'>wasn't</span> <span m='47360'>for</span> <span m='47490'>me.</span> <span m='48240'>So</span> <span m='48690'>I</span> <span m='48830'>got</span> <span m='49070'>involved</span> <span m='49450'>in</span> <span m='49520'>our</span> <span m='49650'>admissions</span> <span m='50040'>office</span> <span m='50380'>at</span> <span m='50500'>school.</span> <span m='51000'>I</span> <span m='51110'>did</span> <span m='51380'>more</span> <span m='51610'>and</span> <span m='51670'>more,</span> <span m='51890'>to</span> <span m='52060'>the</span> <span m='52160'>point</span> <span m='52430'>where</span> <span m='52560'>I</span> <span m='52600'>was</span> <span m='52750'>actually an</span> <span m='53060'>employee</span> <span m='53850'>while I was</span> <span m='54160'>still</span> <span m='54390'>in</span> <span m='54510'>school.</span> </p><p><span m='55220'>I</span> <span m='55330'>found</span> <span m='55610'>myself</span> <span m='55910'>enjoying</span> <span m='56290'>that;</span> <span m='57290'>so</span> <span m='57510'>that</span> <span m='57680'>when</span> <span m='57810'>I</span> <span m='58070'>graduated,</span> <span m='58470'>I</span> <span m='58870'>actually</span> <span m='59260'>looked</span> <span m='59470'>for</span> <span m='59570'>admissions</span> <span m='60110'>jobs.</span> <span m='61000'>I</span> <span m='61120'>do</span> <span m='61370'>use</span> <span m='61580'>my</span> <span m='61710'>science</span> <span m='62050'>backgrounds</span> <span m='62650'>for</span> <span m='62780'>data</span> <span m='63200'>analyst.</span> <span m='63900'>I</span> <span m='64030'>do</span> <span m='64290'>a</span> <span m='64360'>lot</span> <span m='64610'>of</span> <span m='64780'>data-crunching</span> <span m='65790'>for our</span> <span m='66230'>office,</span> <span m='66830'>more</span> <span m='67090'>so</span> <span m='67990'>than</span> <span m='68230'>some of our</span> <span m='68530'>other</span> <span m='68800'>colleagues</span> <span m='69190'>who</span> <span m='69320'>weren't</span> <span m='69690'>necessarily</span> <span m='70140'>scientists.</span> <span m='70890'>But</span> <span m='71750'>I</span> <span m='71920'>enjoy what I</span> <span m='72210'>do. And</span> <span m='72640'>now</span> <span m='72890'>I'm</span> <span m='73230'>looking</span> <span m='73570'>to</span> <span m='73650'>stay</span> <span m='73860'>in</span> <span m='73940'>education</span> <span m='74500'>and</span> <span m='74720'>higher</span> <span m='75020'>education.</span> <span m='75630'>And</span> <span m='75770'>I'm</span> <span m='76180'>loving</span> <span m='76500'>it</span> <span m='76640'>so</span> <span m='76790'>far.</span> </p><p><span m='78000'>Well, I</span> <span m='78260'>would</span> <span m='78420'>tell</span> <span m='78630'>my</span> <span m='78830'>younger</span> <span m='79290'>self</span> <span m='79725'>to</span> <span m='81250'>jump</span> <span m='81640'>outside</span> <span m='82020'>of</span> <span m='82110'>the</span> <span m='82200'>comfort</span> <span m='82480'>zone.</span> <span m='82920'>Jump</span> <span m='83240'>outside</span> <span m='83620'>your</span> <span m='83720'>box.</span> <span m='84200'>You</span> <span m='84340'>find</span> <span m='84760'>that</span> <span m='84940'>you</span> <span m='85070'>really</span> <span m='85430'>reach</span> <span m='85650'>your</span> <span m='85770'>goals</span> <span m='86140'>once</span> <span m='86420'>you</span> <span m='86530'>start</span> <span m='87320'>to</span> <span m='87410'>come</span> <span m='87590'>out</span> <span m='87720'>of</span> <span m='87760'>that</span> <span m='87930'>box.</span> <span m='88840'>If</span> <span m='88930'>you</span> <span m='89130'>stay in</span> <span m='89480'>your</span> <span m='89600'>comfort</span> <span m='90000'>zone</span> <span m='90430'>your</span> <span m='90550'>whole</span> <span m='90750'>life,</span> <span m='91775'>you're</span> <span m='92070'>not going to</span> <span m='92220'>feel</span> <span m='92380'>fulfilled</span> <span m='92650'>or you're</span> <span m='92920'>not</span> <span m='93180'>going</span> <span m='93270'>to</span> <span m='93310'>be</span> <span m='93450'>challenged.</span> <span m='95190'>And</span> <span m='95460'>also</span> <span m='95700'>don't</span> <span m='95880'>be</span> <span m='95960'>afraid</span> <span m='96290'>to</span> <span m='96830'>seek out</span> <span m='97140'>opportunities.</span> <span m='97690'>If</span> <span m='97870'>you</span> <span m='97950'>think</span> <span m='98260'>you</span> <span m='98390'>might</span> <span m='98920'>like</span> <span m='99170'>something,</span> <span m='100200'>go.</span> <span m='100470'>Don't</span> <span m='100580'>be</span> <span m='100790'>afraid</span> <span m='100890'>to</span> <span m='100970'>try</span> <span m='101150'>something</span> <span m='101420'>else.</span> <span m='101880'>You</span> <span m='102000'>never</span> <span m='102230'>know</span> <span m='102390'>what</span> <span m='102660'>might</span> <span m='102960'>happen.</span> </p>","file":{"id":374393,"video_id":"3349211878001","name":"2281-Chanel-EnrollmentServSpecial1","duration":104397,"thumbnail_url":null}});