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GENERAL MANAGER, HOUSING, IN-DEPTH: We're A Business That Never Closes

About this video 

Natasha, a general manager for two apartment communities, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and work-life balance. She discovered the growth that was possible in this field when she was being considered for an assistant property manager and it was then that she decided to stick with her career choice because there was so much job growth available.

Degree: Interior Architecture & Design
Job Title: General Manager

Job Summary: Property, Real Estate, and Community Association Managers

Job Description

Property, real estate, and community association managers take care of the many aspects of residential, commercial, or industrial properties. They make sure the property looks nice, operates smoothly, and preserves its resale value. They also oversee the selling, buying, leasing and/or governance of commercial, industrial, or residential real estate properties.

On-the-Job Training


Additional Info

Real estate managers who buy or sell property must have a real estate license in the state in which they practice. In a few states, property and community association managers must also have a real estate license. Managers of public housing subsidized by the federal government must hold certifications.

Quick Facts

Average salary
Average salary
National Statistic Change Location
$25,000 - $110,000
Projected job growth
Projected Job Growth
10 to 12 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Indoor, Office, Home
Personal qualities
Personal Qualities
Public speaking ability, Organizational skills, People skills, Verbal communication skills, Written communication skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='320'>My</span> <span m='450'>favorite</span> <span m='760'>part</span> <span m='930'>of</span> <span m='970'>my</span> <span m='1100'>job</span> <span m='1410'>is</span> <span m='1540'>working</span> <span m='1840'>with</span> <span m='2020'>new</span> <span m='2150'>people</span> <span m='2480'>every</span> <span m='2760'>day</span> <span m='3180'>and</span> <span m='3340'>getting</span> <span m='3550'>to</span> <span m='3670'>train</span> <span m='3980'>my</span> <span m='4140'>team.</span> <span m='4630'>And</span> <span m='4970'>the</span> <span m='5060'>most</span> <span m='5330'>difficult</span> <span m='5710'>I</span> <span m='5810'>will</span> <span m='5990'>say</span> <span m='6280'>is</span> <span m='6580'>the</span> <span m='6690'>numbers.</span> <span m='7200'>I</span> <span m='7300'>have</span> <span m='7450'>to</span> <span m='7560'>write</span> <span m='7760'>budgets</span> <span m='8310'>and</span> <span m='8470'>do</span> <span m='8600'>a</span> <span m='8660'>lot</span> <span m='8850'>of</span> <span m='8910'>math</span> <span m='9270'>so</span> <span m='9530'>it</span> <span m='9630'>takes</span> <span m='9840'>a</span> <span m='9890'>lot</span> <span m='10060'>of</span> <span m='10120'>time.</span> </p><p><span m='11110'>My</span> <span m='11360'>aha</span> <span m='11630'>moment</span> <span m='12240'>when</span> <span m='12390'>I</span> <span m='12440'>knew</span> <span m='12900'>that</span> <span m='13530'>this</span> <span m='13760'>was</span> <span m='13940'>the</span> <span m='14030'>place</span> <span m='14380'>for</span> <span m='14480'>me</span> <span m='14780'>was</span> <span m='15040'>when</span> <span m='15190'>I</span> <span m='15280'>was</span> <span m='15550'>a</span> <span m='15820'>leasing</span> <span m='16270'>specialist</span> <span m='17160'>and</span> <span m='18110'>I</span> <span m='18250'>was</span> <span m='18480'>looked</span> <span m='18700'>at</span> <span m='19400'>for</span> <span m='19780'>growth</span> <span m='20110'>in</span> <span m='20700'>my</span> <span m='20950'>position</span> <span m='21480'>into</span> <span m='21770'>an</span> <span m='21860'>assistant</span> <span m='22180'>property</span> <span m='22480'>manager,</span> <span m='23030'>and</span> <span m='23110'>I knew</span> <span m='23430'>right</span> <span m='23660'>then</span> <span m='23830'>and</span> <span m='23950'>there</span> <span m='24230'>that</span> <span m='24420'>this was</span> <span m='24540'>the career</span> <span m='25110'>I</span> <span m='25170'>wanted</span> <span m='25560'>just</span> <span m='25640'>based</span> <span m='26090'>off of</span> <span m='26230'>the</span> <span m='26260'>growth</span> <span m='26770'>that</span> <span m='26940'>was</span> <span m='27080'>available.</span> <span m='28000'>Is</span> <span m='28550'>it</span> <span m='28620'>hard</span> <span m='28850'>to</span> <span m='28890'>get</span> <span m='29050'>a</span> <span m='29110'>job in</span> <span m='29410'>property</span> <span m='29690'>management?</span> <span m='30240'>The</span> <span m='30410'>answer</span> <span m='30640'>is</span> <span m='30770'>no.</span> <span m='31220'>You</span> <span m='31340'>can</span> <span m='31470'>start</span> <span m='31720'>out</span> <span m='31850'>as a</span> <span m='31930'>leasing</span> <span m='32350'>specialist</span> <span m='33050'>and</span> <span m='33170'>really</span> <span m='33400'>get</span> <span m='33560'>to</span> <span m='33660'>know</span> <span m='33800'>the</span> <span m='33910'>industry</span> <span m='34220'>and</span> <span m='34530'>get</span> <span m='34690'>to</span> <span m='34810'>know</span> <span m='35150'>the</span> <span m='35620'>ins</span> <span m='35870'>and</span> <span m='35960'>outs</span> <span m='36180'>of</span> <span m='36250'>the</span> <span m='36350'>job</span> <span m='36660'>and</span> <span m='36770'>work</span> <span m='37000'>your</span> <span m='37090'>way</span> <span m='37300'>from</span> <span m='37490'>there.</span> <span m='37690'>And</span> <span m='37760'>there's</span> <span m='37920'>a</span> <span m='37990'>lot</span> <span m='38250'>of</span> <span m='38350'>opportunity</span> <span m='38990'>in</span> <span m='39110'>this</span> <span m='39210'>field.</span> </p><p><span m='40440'>My</span> <span m='40640'>work-life</span> <span m='41070'>balance</span> <span m='41610'>is</span> <span m='42090'>great.</span> <span m='43100'>I</span> <span m='43170'>have</span> <span m='43370'>my</span> <span m='43510'>work</span> <span m='44150'>and</span> <span m='45070'>while I am</span> <span m='45310'>manager</span> <span m='45620'>and I</span> <span m='45930'>am</span> <span m='46100'>responsible</span> <span m='46750'>for</span> <span m='46970'>making</span> <span m='47260'>sure</span> <span m='47440'>that</span> <span m='47600'>everything's</span> <span m='47930'>taken</span> <span m='48180'>care</span> <span m='48590'>of</span> <span m='48700'>throughout</span> <span m='49000'>the</span> <span m='49070'>day</span> <span m='49270'>and</span> <span m='49430'>even</span> <span m='49690'>in</span> <span m='49790'>the</span> <span m='49900'>evening</span> <span m='50900'>because</span> <span m='51180'>we</span> <span m='51280'>are</span> <span m='51440'>business</span> <span m='51810'>that</span> <span m='51950'>never</span> <span m='52220'>closes</span> <span m='52660'>down.</span> <span m='53670'>We</span> <span m='53780'>do</span> <span m='53930'>manage</span> <span m='54240'>people's</span> <span m='54580'>homes.</span> <span m='55470'>It's</span> <span m='55740'>great</span> <span m='56040'>because</span> <span m='56270'>I</span> <span m='56330'>have</span> <span m='56510'>a</span> <span m='56560'>staff</span> <span m='57040'>that</span> <span m='57580'>allows</span> <span m='58120'>me</span> <span m='58530'>and</span> <span m='58790'>everyone</span> <span m='59110'>else</span> <span m='59570'>time</span> <span m='59900'>with</span> <span m='60110'>family,</span> <span m='60720'>as</span> <span m='60920'>well</span> <span m='61160'>as</span> <span m='61800'>proper</span> <span m='62100'>time</span> <span m='62420'>to</span> <span m='62950'>take</span> <span m='63210'>care of</span> <span m='63320'>projects</span> <span m='63620'>at work.</span> </p>","file":{"id":387801,"video_id":"3453627821001","name":"2490-Natasha-GeneralManagerHousing2","duration":64923,"thumbnail_url":null}});