Average salary
National Statistic
Change Location
$20,000 - $60,000
OPERATIONS MANAGER, Retro Retail Company: Also Coaches Roller Derby
About this video
Miss Mimi Masher talks about her fun and challenging job as Operations Manager at Scratch Tracks; she also runs an all-girls skateboard company and coaches junior roller derby.
Job Title: Operations Manager
Employer: Scratch Tracks
Job Summary: Retail Store Manager
Job Description
Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.
On-the-Job Training
Limited on-the-job training. Most managers will have worked in retail previously as salespeople.
Quick Facts
Projected Job Growth
6 to 10 percent
Typical schedule
Full-time, Flexible, Long hours
Typical workplace
Indoor, Office
Personal Qualities
Leadership ability, People skills, Verbal communication skills, Written communication skills, Detail oriented, Problem solving skills, TeamworkEducational Path
Education Requirement
Associate degree
Recommended Education Degree
Associate degreeBachelor's degree
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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='340'>My</span> <span m='450'>name</span> <span m='730'>is</span> <span m='1010'>Ms.</span> <span m='1330'>Mimi</span> <span m='1792'>Masher.</span> <span m='2254'>And I'm</span> <span m='2716'>the current</span> <span m='3180'>operations</span> <span m='3500'>manager for</span> <span m='3820'>Scratch</span> <span m='4040'>Tracks</span> <span m='4500'>in</span> <span m='4650'>Signal</span> <span m='4940'>Hill,</span> <span m='5110'>California.</span> <span m='5850'>I'm</span> <span m='6220'>also</span> <span m='6707'>an</span> <span m='7194'>entrepreneur</span> <span m='7681'>of</span> <span m='8168'>an</span> <span m='8655'>all-girl</span> <span m='9142'>skateboard</span> <span m='9629'>company,</span> <span m='10116'>and I coach</span> <span m='10603'>junior</span> <span m='11090'>roller derby</span> <span m='11577'>in</span> <span m='12064'>Long</span> <span m='12551'>Beach.</span> </p><p><span m='13760'>I'm</span> <span m='14230'>a beauty</span> <span m='14700'>school dropout.</span> <span m='15170'>I</span> <span m='15640'>never</span> <span m='15990'>really</span> <span m='16355'>applied</span> <span m='16950'>find</span> <span m='17260'>myself</span> <span m='17710'>in</span> <span m='17880'>college</span> <span m='18400'>or</span> <span m='18500'>school.</span> <span m='19440'>That's</span> <span m='19910'>something</span> <span m='20290'>I</span> <span m='21060'>would</span> <span m='22370'>do</span> <span m='22680'>different</span> <span m='23160'>if I able to</span> <span m='23640'>go</span> <span m='23770'>back.</span> <span m='24060'>I'd like</span> <span m='24130'>to</span> <span m='24420'>pay</span> <span m='24590'>attention</span> <span m='25070'>in</span> <span m='25443'>school</span> <span m='25816'>a little bit better,</span> <span m='26610'>maybe</span> <span m='26700'>do</span> <span m='26860'>my</span> <span m='27000'>homework</span> <span m='27400'>on</span> <span m='27600'>time,</span> <span m='28530'>pay</span> <span m='28650'>attention</span> <span m='29140'>to the</span> <span m='29370'>teacher--</span> <span m='29625'>not</span> <span m='29880'>the</span> <span m='30335'>boys.</span> </p><p><span m='32159'>My</span> <span m='32282'>day-to-day</span> <span m='32930'>operations</span> <span m='33520'>duties</span> <span m='33980'>would</span> <span m='34562'>be,</span> <span m='35800'>opening</span> <span m='36030'>the door,</span> <span m='36280'>letting</span> <span m='36420'>everybody</span> <span m='37090'>in,</span> <span m='37690'>communication</span> <span m='39090'>with</span> <span m='39240'>buyers.</span> <span m='41242'>I wear a lot</span> <span m='41738'>of hats.</span> <span m='43650'>I</span> <span m='43860'>do</span> <span m='44080'>whatever</span> <span m='44300'>needs</span> <span m='44530'>to</span> <span m='44650'>get</span> <span m='44870'>done--</span> <span m='45350'>order</span> <span m='45680'>entry,</span> <span m='47000'>order</span> <span m='47330'>filling.</span> <span m='48020'>I</span> <span m='48610'>manage</span> <span m='49020'>the</span> <span m='49140'>warehouse.</span> <span m='49630'>I have</span> <span m='49860'>an all-girl</span> <span m='49940'>warehouse</span> <span m='50680'>in</span> <span m='51090'>Signal</span> <span m='51200'>Hill.</span> <span m='52290'>On</span> <span m='52400'>our</span> <span m='52510'>lunch</span> <span m='52650'>breaks,</span> <span m='52940'>we will</span> <span m='53570'>like</span> <span m='53750'>to</span> <span m='53830'>skate,</span> <span m='54170'>so that's</span> <span m='54510'>great.</span> <span m='57310'>I manage</span> <span m='58060'>a</span> <span m='58110'>lot</span> <span m='58280'>of</span> <span m='58410'>inbound</span> <span m='58970'>containers</span> <span m='59660'>from</span> <span m='60680'>other</span> <span m='61150'>ports.</span> <span m='62210'>And that's</span> <span m='62860'>the</span> <span m='62950'>hardest</span> <span m='63500'>part</span> <span m='64100'>of</span> <span m='64400'>my</span> <span m='64700'>job,</span> <span m='65000'>definitely.</span> </p>","file":{"id":195455,"video_id":"2707634764001","name":"59171712","duration":66922,"thumbnail_url":null}});
