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ASST. MANAGER, PET STORE: If You Love Animals You Will Love This Job

About this video 

Stephanie, a pet store assistant manager, spends her typical day providing customer service to pet owners, stocking shelves, and working with animals. She went to school for cosmetology and is currently looking for a job as a makeup artist.

Job Title: Assistant Manager

Job Summary: Retail Store Manager

Job Description

Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.

On-the-Job Training

Limited on-the-job training. Most managers will have worked in retail previously as salespeople.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $60,000
Projected job growth
Projected Job Growth
6 to 10 percent
Typical schedule
Typical schedule
Full-time, Long hours, Flexible
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>My</span> <span m='420'>name</span> <span m='840'>is</span> <span m='1080'>Stephanie.</span> <span m='1130'>I</span> <span m='1180'>help</span> <span m='1380'>manage</span> <span m='1720'>the</span> <span m='1820'>pet</span> <span m='2000'>store</span> <span m='2350'>here</span> <span m='2610'>in</span> <span m='3110'>Point</span> <span m='3280'>Richmond.</span> <span m='3860'>So</span> <span m='4090'>basically,</span> <span m='4590'>on</span> <span m='4640'>a</span> <span m='4970'>typical</span> <span m='5060'>day,</span> <span m='5910'>we</span> <span m='6140'>would</span> <span m='7130'>provide</span> <span m='8320'>great</span> <span m='8630'>customer</span> <span m='9060'>service,</span> <span m='10060'>help</span> <span m='10520'>the</span> <span m='10650'>store</span> <span m='11100'>be</span> <span m='11450'>clean,</span> <span m='11910'>we</span> <span m='12500'>order</span> <span m='12790'>things</span> <span m='13090'>every</span> <span m='13370'>week.</span> <span m='13680'>We</span> <span m='13730'>want</span> <span m='13900'>to</span> <span m='13940'>make</span> <span m='14100'>sure</span> <span m='14300'>everything</span> <span m='14710'>is</span> <span m='14820'>always</span> <span m='15150'>stocked.</span> <span m='15640'>We</span> <span m='15720'>never</span> <span m='15970'>like</span> <span m='16190'>seeing</span> <span m='16400'>empty</span> <span m='16640'>shelves.</span> <span m='18330'>We</span> <span m='18940'>want</span> <span m='19330'>to</span> <span m='19450'>be</span> <span m='19580'>in</span> <span m='19690'>tune</span> <span m='19850'>with</span> <span m='19980'>the</span> <span m='20060'>customers</span> <span m='20610'>as</span> <span m='20750'>much</span> <span m='20980'>as</span> <span m='21080'>possible,</span> <span m='21570'>so</span> <span m='21790'>we're</span> <span m='22040'>always</span> <span m='22400'>friendly.</span> <span m='23060'>That</span> <span m='23760'>smile</span> <span m='24390'>is</span> <span m='24550'>always</span> <span m='24650'>the</span> <span m='24710'>first</span> <span m='25060'>thing.</span> <span m='25700'>So,</span> <span m='26890'>everything</span> <span m='27300'>goes</span> <span m='27490'>smoothly</span> <span m='28070'>if</span> <span m='28140'>you</span> <span m='28270'>smile</span> <span m='28780'>and</span> <span m='28880'>you're</span> <span m='29010'>just</span> <span m='29250'>friendly.</span> <span m='29390'>You</span> <span m='29630'>just</span> <span m='29820'>have</span> <span m='29960'>to</span> <span m='30070'>really</span> <span m='30240'>be</span> <span m='30380'>social</span> <span m='30740'>with</span> <span m='30870'>people,</span> <span m='31350'>and</span> <span m='31490'>get</span> <span m='31620'>to</span> <span m='31740'>know</span> <span m='31870'>people,</span> <span m='32549'>and</span> <span m='33310'>be</span> <span m='33480'>open</span> <span m='33690'>minded.</span> <span m='34230'>And</span> <span m='34430'>just</span> <span m='34670'>be</span> <span m='34750'>friendly</span> <span m='35140'>overall,</span> <span m='35770'>and</span> <span m='36510'>as</span> <span m='36650'>long</span> <span m='36870'>as</span> <span m='37030'>everything</span> <span m='37490'>is</span> <span m='37650'>kept</span> <span m='37870'>clean</span> <span m='38240'>and</span> <span m='38360'>nice</span> <span m='38620'>in the</span> <span m='38760'>store,</span> <span m='39140'>everything</span> <span m='39400'>is</span> <span m='39510'>fine.</span> </p><p><span m='40430'>We</span> <span m='40740'>do</span> <span m='41330'>go</span> <span m='41610'>hand</span> <span m='41840'>on</span> <span m='41990'>hand</span> <span m='42190'>contact</span> <span m='42570'>with</span> <span m='42690'>animals</span> <span m='43290'>when</span> <span m='43720'>people</span> <span m='44100'>need</span> <span m='44270'>help.</span> <span m='44790'>For</span> <span m='45120'>example,</span> <span m='45750'>harnesses,</span> <span m='45810'>if</span> <span m='46580'>they</span> <span m='46660'>need</span> <span m='46850'>help</span> <span m='47220'>sizing</span> <span m='47930'>anything.</span> <span m='48670'>Or</span> <span m='48890'>if</span> <span m='48970'>they</span> <span m='49050'>need</span> <span m='49300'>help</span> <span m='49620'>with</span> <span m='49750'>a</span> <span m='49810'>difficult</span> <span m='50320'>dog,</span> <span m='50780'>we</span> <span m='50930'>have</span> <span m='51120'>to</span> <span m='51910'>basically</span> <span m='52670'>mellow</span> <span m='52980'>them</span> <span m='53150'>down.</span> <span m='53680'>And</span> <span m='53930'>it's</span> <span m='54140'>fun,</span> <span m='54360'>because</span> <span m='54680'>you</span> <span m='54770'>get</span> <span m='54960'>to</span> <span m='55060'>work</span> <span m='55340'>with</span> <span m='55430'>animals</span> <span m='55810'>as</span> <span m='56030'>well</span> <span m='56710'>as</span> <span m='56930'>people.</span> </p><p><span m='57300'>We</span> <span m='57530'>like</span> <span m='57630'>to</span> <span m='57820'>get</span> <span m='57990'>to know all</span> <span m='58230'>the</span> <span m='58300'>locals</span> <span m='58690'>a</span> <span m='58750'>lot</span> <span m='59020'>better,</span> <span m='59500'>and</span> <span m='60060'>it's</span> <span m='60230'>fun,</span> <span m='60470'>it's</span> <span m='60610'>exciting,</span> <span m='61250'>it</span> <span m='61330'>keeps</span> <span m='61610'>you</span> <span m='62440'>out of</span> <span m='62650'>trouble,</span> <span m='63250'>keeps</span> <span m='63340'>you</span> <span m='63520'>really</span> <span m='63700'>busy,</span> <span m='64390'>and</span> <span m='64500'>if</span> <span m='64590'>you</span> <span m='64690'>love</span> <span m='64920'>animals,</span> <span m='65379'>you'll</span> <span m='65560'>love</span> <span m='65730'>this</span> <span m='65890'>job.</span> </p><p><span m='66380'>I</span> <span m='66890'>actually</span> <span m='67660'>got</span> <span m='68080'>this</span> <span m='68310'>job</span> <span m='68810'>through</span> <span m='68980'>a</span> <span m='69030'>family</span> <span m='69330'>member</span> <span m='70120'>who</span> <span m='70710'>is</span> <span m='71150'>really</span> <span m='71600'>good</span> <span m='71750'>friends</span> <span m='72240'>with</span> <span m='72520'>the</span> <span m='72660'>owner</span> <span m='73080'>of</span> <span m='73320'>this</span> <span m='73850'>place.</span> <span m='74900'>She</span> <span m='75770'>owns</span> <span m='75900'>a</span> <span m='75930'>yacht</span> <span m='76220'>company.</span> <span m='76580'>She's</span> <span m='76940'>a</span> <span m='77380'>friend</span> <span m='77610'>of</span> <span m='77680'>the</span> <span m='77780'>family,</span> <span m='78330'>so</span> <span m='78440'>that's</span> <span m='78640'>pretty</span> <span m='78880'>much</span> <span m='78930'>how I</span> <span m='79210'>got</span> <span m='79420'>this</span> <span m='79610'>job.</span> <span m='79990'>Also</span> <span m='80250'>because</span> <span m='80570'>I</span> <span m='80630'>really</span> <span m='80870'>love</span> <span m='81070'>animals.</span> <span m='82480'>I</span> <span m='83340'>actually</span> <span m='83740'>chose</span> <span m='84180'>the</span> <span m='84290'>cosmetology</span> <span m='85150'>path,</span> <span m='85560'>so</span> <span m='85680'>I</span> <span m='85820'>went</span> <span m='86020'>to</span> <span m='86190'>cosmetology</span> <span m='86690'>school</span> <span m='87410'>in</span> <span m='87510'>San</span> <span m='87830'>Francisco.</span> <span m='88150'>I</span> <span m='88260'>attended</span> <span m='88560'>Paul</span> <span m='88790'>Mitchell,</span> <span m='90010'>it</span> <span m='90130'>was</span> <span m='90280'>really</span> <span m='90490'>fun.</span> <span m='91610'>I'm</span> <span m='91740'>currently</span> <span m='92140'>now</span> <span m='92730'>looking</span> <span m='93200'>for</span> <span m='93720'>another</span> <span m='94120'>job</span> <span m='94940'>related</span> <span m='95400'>to</span> <span m='95980'>makeup</span> <span m='96400'>artistry,</span> <span m='96960'>so</span> <span m='97770'>that's</span> <span m='97980'>really</span> <span m='98180'>fun.</span> <span m='98600'>And</span> <span m='99030'>it's</span> <span m='99680'>crazy</span> <span m='99900'>in a</span> <span m='100240'>way,</span> <span m='100460'>because</span> <span m='100760'>I</span> <span m='100810'>have</span> <span m='102940'>a</span> <span m='103010'>lot</span> <span m='103210'>of</span> <span m='103290'>patience</span> <span m='103690'>for</span> <span m='103820'>animals,</span> <span m='104480'>and</span> <span m='104590'>for</span> <span m='104780'>art,</span> <span m='105050'>and all</span> <span m='105280'>different</span> <span m='105530'>types</span> <span m='105690'>of</span> <span m='105800'>stuff.</span> <span m='106080'>So</span> <span m='106710'>it's</span> <span m='107020'>somewhat,</span> <span m='107400'>in</span> <span m='107490'>a</span> <span m='107580'>way,</span> <span m='107760'>connected.</span> </p><p><span m='108440'>My</span> <span m='108640'>advice</span> <span m='109010'>to</span> <span m='109100'>you</span> <span m='109370'>is</span> <span m='110640'>to</span> <span m='111260'>not</span> <span m='111510'>forget</span> <span m='111800'>your</span> <span m='111940'>goal.</span> <span m='112300'>It's</span> <span m='112530'>good</span> <span m='112680'>to</span> <span m='112800'>set</span> <span m='113050'>a</span> <span m='113130'>goal,</span> <span m='113790'>and</span> <span m='113920'>to</span> <span m='114030'>complete</span> <span m='114590'>it.</span> <span m='115270'>And</span> <span m='116280'>to</span> <span m='116490'>also</span> <span m='117150'>remember</span> <span m='117610'>what</span> <span m='117800'>you're</span> <span m='117930'>focusing</span> <span m='118520'>on.</span> <span m='119540'>Always</span> <span m='119860'>stay</span> <span m='120060'>determined,</span> <span m='121170'>always</span> <span m='121460'>stay</span> <span m='121640'>focused,</span> <span m='122370'>and</span> <span m='122530'>always</span> <span m='122780'>remember</span> <span m='126500'>the</span> <span m='126600'>reason</span> <span m='126870'>why</span> <span m='127060'>you're</span> <span m='127240'>trying</span> <span m='127440'>to</span> <span m='127550'>accomplish</span> <span m='128310'>your</span> <span m='128430'>goal.</span> <span m='128729'>And</span> <span m='128919'>definitely</span> <span m='129430'>keep</span> <span m='129940'>yourself</span> <span m='130240'>in</span> <span m='130330'>school.</span> <span m='131770'>That's</span> <span m='131940'>a</span> <span m='132080'>plus,</span> <span m='132610'>and</span> <span m='134660'>do</span> <span m='134920'>whatever</span> <span m='135520'>keeps</span> <span m='135700'>you</span> <span m='135880'>busy,</span> <span m='136060'>and</span> <span m='136470'>whatever</span> <span m='136790'>keeps you out of</span> <span m='137210'>trouble,</span> <span m='137560'>and</span> <span m='137650'>whatever</span> <span m='138160'>keeps</span> <span m='138430'>you</span> <span m='138500'>productive.</span> <span m='139930'>That's</span> <span m='140090'>my</span> <span m='140210'>best</span> <span m='140900'>advice</span> <span m='141460'>to</span> <span m='141630'>you</span> <span m='141770'>guys.</span> <span m='142120'>So,</span> <span m='143150'>that's</span> <span m='143450'>great.</span> </p>","file":{"id":393906,"video_id":"3497318987001","name":"2549-Stephanie-AsstPetStoreManager1","duration":144336,"thumbnail_url":null}});