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PATIENT CARE/OFFICE MANAGER, PLASTIC SURGERY, IN-DEPTH: Rejuvenating The Body After Children & Weight Loss

About this video 

This patient care coordinator and practice manager for a plastic surgeon describes the challenges of her job, what she likes most, her key decisions, and how to get into the industry. In her job, she gets to help people and be a part of their journey after losing weight or after having children.

Degree: Business
Job Title: Patient Care Coordinator & Practice Manager

Job Summary: Medical Secretaries

Job Description

Medical Secretaries perform duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.vMedical secretaries need to be familiar with medical terminology, insurance rules, billing practices, medical records, and hospital or laboratory procedures.

On-the-Job Training

Short-term on-the-job training

Certification Requirement
Recommended by te Legal Secretaries International.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $55,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Detail oriented, Written communication skills, Verbal communication skills, Teamwork, Technical skills, People skills, Organizational skills

Educational Path

Education requirement
Education Requirement
High school degree
Trade/vocational School
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>My</span> <span m='385'>favorite</span> <span m='770'>part</span> <span m='950'>of</span> <span m='1000'>my</span> <span m='1120'>job</span> <span m='1580'>is</span> <span m='1960'>that</span> <span m='2370'>I</span> <span m='3110'>get</span> <span m='3460'>to</span> <span m='3530'>talk</span> <span m='3830'>about</span> <span m='4110'>this</span> <span m='4420'>industry.</span> <span m='6450'>I</span> <span m='6600'>get</span> <span m='7060'>to</span> <span m='7980'>work</span> <span m='8200'>with</span> <span m='8380'>people</span> <span m='8880'>who</span> <span m='9690'>want</span> <span m='9990'>procedures,</span> <span m='10880'>and</span> <span m='11170'>we</span> <span m='11290'>get</span> <span m='11450'>to</span> <span m='11530'>be</span> <span m='11640'>a</span> <span m='11690'>part</span> <span m='11930'>of</span> <span m='12020'>their</span> <span m='12190'>journey,</span> <span m='12620'>whether</span> <span m='12970'>that</span> <span m='13330'>be</span> <span m='13960'>tightening</span> <span m='14350'>skin</span> <span m='14660'>after</span> <span m='14920'>massive</span> <span m='15290'>weight</span> <span m='15540'>loss</span> <span m='16040'>or</span> <span m='18360'>rejuvenating</span> <span m='19020'>their</span> <span m='19130'>body</span> <span m='19470'>after</span> <span m='19780'>three</span> <span m='20040'>or</span> <span m='20140'>four</span> <span m='20400'>kids.</span> <span m='21240'>So</span> <span m='21980'>we</span> <span m='22120'>get</span> <span m='22250'>to</span> <span m='22320'>be</span> <span m='22430'>a</span> <span m='22480'>part</span> <span m='22710'>of</span> <span m='22750'>that</span> <span m='22940'>process.</span> <span m='23990'>I</span> <span m='24060'>get</span> <span m='24290'>to</span> <span m='24400'>talk</span> <span m='24700'>about</span> <span m='24960'>it with</span> <span m='25220'>them.</span> </p><p><span m='26230'>And</span> <span m='26370'>they</span> <span m='26490'>pay</span> <span m='26750'>me.</span> <span m='27310'>So</span> <span m='28260'>it's</span> <span m='28430'>a</span> <span m='28470'>pretty</span> <span m='28710'>cool</span> <span m='28910'>job.</span> <span m='30190'>The</span> <span m='30330'>challenge</span> <span m='30750'>is,</span> <span m='31170'>of</span> <span m='31310'>course,</span> <span m='31860'>because</span> <span m='32259'>it's</span> <span m='32460'>so</span> <span m='32590'>varied,</span> <span m='33450'>time</span> <span m='33700'>management</span> <span m='34410'>is</span> <span m='35020'>particularly</span> <span m='35600'>difficult.</span> <span m='36210'>Prioritization,</span> <span m='37320'>what's</span> <span m='37560'>most</span> <span m='37830'>important,</span> <span m='39470'>that</span> <span m='39780'>can</span> <span m='39980'>often</span> <span m='41020'>have</span> <span m='41340'>a</span> <span m='41400'>difference</span> <span m='41720'>of</span> <span m='41820'>opinion</span> <span m='42210'>between</span> <span m='42520'>my</span> <span m='42640'>doctor</span> <span m='43150'>and</span> <span m='43240'>my</span> <span m='43390'>office</span> <span m='43790'>staff.</span> <span m='45330'>But</span> <span m='45950'>again,</span> <span m='46360'>I</span> <span m='46430'>think</span> <span m='46730'>that</span> <span m='47660'>the</span> <span m='47810'>variation</span> <span m='48440'>outweighs</span> <span m='48860'>that</span> <span m='49200'>big</span> <span m='49690'>time.</span> </p><p><span m='50410'>My</span> <span m='50700'>aha</span> <span m='51000'>moment</span> <span m='51500'>which</span> <span m='53400'>put</span> <span m='53840'>me</span> <span m='54050'>into</span> <span m='54350'>this</span> <span m='55780'>field</span> <span m='56120'>was</span> <span m='57110'>I</span> <span m='57280'>had a</span> <span m='57580'>sick parent.</span> <span m='58090'>So</span> <span m='58860'>I</span> <span m='59220'>was</span> <span m='59630'>on</span> <span m='59810'>a</span> <span m='60710'>career</span> <span m='61230'>path</span> <span m='61810'>and</span> <span m='62590'>realized</span> <span m='63190'>about</span> <span m='63420'>halfway</span> <span m='63790'>through</span> <span m='63960'>after</span> <span m='64209'>20</span> <span m='64459'>years</span> <span m='64650'>I</span> <span m='64690'>wasn't</span> <span m='64910'>happy,</span> <span m='65459'>and</span> <span m='65680'>I</span> <span m='65800'>wasn't</span> <span m='66180'>being</span> <span m='66370'>fulfilled.</span> <span m='67510'>And</span> <span m='67760'>I</span> <span m='67810'>think</span> <span m='68020'>that's</span> <span m='68230'>a</span> <span m='68290'>natural</span> <span m='68710'>part</span> <span m='68910'>of</span> <span m='69520'>a</span> <span m='69590'>work</span> <span m='69910'>evolution.</span> </p><p><span m='70490'>So</span> <span m='71290'>I</span> <span m='71940'>reinvented</span> <span m='72490'>myself.</span> <span m='72930'>I</span> <span m='72990'>think</span> <span m='73170'>that's</span> <span m='73380'>important</span> <span m='73740'>to</span> <span m='73780'>be</span> <span m='73920'>able</span> <span m='74080'>to</span> <span m='74150'>do.</span> <span m='74950'>And</span> <span m='75130'>I</span> <span m='75200'>got</span> <span m='75410'>into</span> <span m='75590'>a</span> <span m='75660'>field</span> <span m='76370'>that</span> <span m='76840'>I</span> <span m='77370'>really</span> <span m='77650'>enjoyed.</span> <span m='78470'>I</span> <span m='78690'>went</span> <span m='78950'>back</span> <span m='79110'>to</span> <span m='79190'>school,</span> <span m='79870'>and</span> <span m='80070'>it</span> <span m='80190'>wasn't</span> <span m='80600'>easy.</span> <span m='81110'>And</span> <span m='81300'>I</span> <span m='81400'>also</span> <span m='81640'>took a</span> <span m='81910'>huge</span> <span m='82220'>pay</span> <span m='82440'>cut.</span> <span m='83100'>But</span> <span m='84070'>if</span> <span m='84240'>you</span> <span m='84370'>follow</span> <span m='84790'>your</span> <span m='84990'>love, and</span> <span m='85330'>your</span> <span m='85450'>desire,</span> <span m='85740'>and</span> <span m='86030'>your</span> <span m='86210'>goals,</span> <span m='88600'>I</span> <span m='88710'>think</span> <span m='88910'>there's</span> <span m='89090'>payoff</span> <span m='89490'>in</span> <span m='89590'>that.</span> <span m='89770'>You</span> <span m='89860'>just</span> <span m='90030'>have</span> <span m='90110'>to</span> <span m='90210'>take</span> <span m='90420'>the</span> <span m='90510'>risk.</span> </p><p><span m='91590'>So</span> <span m='91810'>the</span> <span m='91910'>question</span> <span m='92390'>is,</span> <span m='92690'>is it</span> <span m='92950'>hard</span> <span m='93200'>to</span> <span m='93250'>get</span> <span m='93380'>a</span> <span m='93420'>job</span> <span m='93660'>in</span> <span m='93730'>this</span> <span m='93920'>field?</span> <span m='94190'>It's</span> <span m='94420'>not.</span> <span m='95930'>Basic</span> <span m='96410'>certification</span> <span m='97070'>programs</span> <span m='98010'>are</span> <span m='98300'>nothing</span> <span m='98680'>like</span> <span m='98860'>a</span> <span m='98900'>four-year</span> <span m='99290'>college</span> <span m='99660'>degree.</span> <span m='100640'>What</span> <span m='100790'>you</span> <span m='100910'>do</span> <span m='101070'>need</span> <span m='101250'>to</span> <span m='101310'>have</span> <span m='101670'>is</span> <span m='102130'>you</span> <span m='102240'>need</span> <span m='102380'>to</span> <span m='102430'>be</span> <span m='102530'>patient.</span> <span m='103650'>You</span> <span m='103760'>need</span> <span m='103920'>to</span> <span m='103970'>do</span> <span m='104080'>your</span> <span m='104290'>time.</span> </p><p><span m='104980'>It's</span> <span m='105210'>a</span> <span m='105280'>relationship</span> <span m='105600'>that's</span> <span m='105920'>built</span> <span m='106150'>with</span> <span m='106410'>a</span> <span m='106510'>doctor,</span> <span m='107260'>and</span> <span m='107790'>it's</span> <span m='107970'>not</span> <span m='108110'>going</span> <span m='108210'>to</span> <span m='108250'>happen</span> <span m='108510'>overnight.</span> <span m='109220'>So</span> <span m='110290'>get</span> <span m='110490'>in.</span> <span m='110960'>Do</span> <span m='111070'>your</span> <span m='111250'>time.</span> <span m='111800'>Start</span> <span m='112230'>at</span> <span m='112330'>the</span> <span m='112390'>bottom.</span> <span m='113090'>But</span> <span m='113970'>if</span> <span m='114130'>you</span> <span m='114270'>do</span> <span m='114480'>that,</span> <span m='115060'>there</span> <span m='115510'>is</span> <span m='116670'>some</span> <span m='116960'>great</span> <span m='117280'>lucrative</span> <span m='117710'>pay</span> <span m='118230'>and</span> <span m='118680'>a</span> <span m='118980'>lot</span> <span m='119210'>of</span> <span m='119270'>challenges.</span> </p>","file":{"id":396131,"video_id":"3518489368001","name":"2586-Christian-PatientCareMgrPlastic2","duration":120721,"thumbnail_url":null}});