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INFORMATION MANAGEMENT ANALYST, IN-DEPTH: Giving People The Tools They Need

About this video 

This Information Management (IM) Analyst for an Information Technology company describes the favorite part of her job, its challenges, whether it's hard to get a job in her field, and her work-life balance. Many areas of the IT industry are growing; it's important to network and stay open to all opportunities.

Degree: Management of Information Systems
Job Title: IM Analyst

Job Summary: Computer Systems Analysts

Job Description

Computer systems analysts study an organization's current computer systems and procedures and make recommendations to management to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

On-the-Job Training

None

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $120,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Problem solving skills, Creativity, Analytical skills, Written communication skills, Verbal communication skills, Teamwork

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>Favorite</span> <span m='440'>part of</span> <span m='880'>my</span> <span m='1050'>job,</span> <span m='1450'>I</span> <span m='1560'>would</span> <span m='1710'>say</span> <span m='2110'>is,</span> <span m='2750'>working</span> <span m='3060'>with</span> <span m='3190'>the</span> <span m='3280'>customer,</span> <span m='3900'>and</span> <span m='4440'>making</span> <span m='4820'>them</span> <span m='4960'>happy.</span> <span m='5840'>A</span> <span m='6290'>lot</span> <span m='6490'>of</span> <span m='6640'>people</span> <span m='6940'>are</span> <span m='7010'>really</span> <span m='7220'>frustrated</span> <span m='7980'>that</span> <span m='8170'>software</span> <span m='8590'>can't</span> <span m='8840'>do</span> <span m='8990'>what</span> <span m='9690'>they</span> <span m='9770'>need it</span> <span m='10140'>to</span> <span m='10240'>do,</span> <span m='10950'>and</span> <span m='11580'>I</span> <span m='12670'>give</span> <span m='12960'>them the</span> <span m='13050'>tools</span> <span m='13600'>that</span> <span m='13960'>they</span> <span m='14060'>need</span> <span m='14620'>to</span> <span m='15170'>make</span> <span m='15340'>things</span> <span m='15570'>happen,</span> <span m='16160'>on</span> <span m='16280'>a</span> <span m='16320'>very,</span> <span m='17140'>very</span> <span m='17530'>high</span> <span m='17730'>level.</span> <span m='19680'>So</span> <span m='19860'>that</span> <span m='20040'>is</span> <span m='20380'>one of the</span> <span m='20610'>things</span> <span m='20880'>I</span> <span m='20950'>enjoy.</span> </p><p><span m='21590'>And</span> <span m='21900'>then,</span> <span m='22310'>I think</span> <span m='22510'>one of the</span> <span m='22590'>most</span> <span m='23020'>frustrating</span> <span m='24020'>is</span> <span m='24430'>when</span> <span m='24600'>I</span> <span m='24710'>have</span> <span m='25270'>great</span> <span m='25480'>opportunities</span> <span m='26100'>for</span> <span m='26210'>improving</span> <span m='26570'>people's</span> <span m='26900'>work,</span> <span m='27230'>and</span> <span m='27510'>they</span> <span m='27930'>don't--</span> <span m='28670'>they're</span> <span m='28890'>not</span> <span m='29070'>interested</span> <span m='31250'>in</span> <span m='31500'>listening.</span> <span m='32030'>So,</span> <span m='32950'>a</span> <span m='33310'>lot</span> <span m='33430'>of</span> <span m='33500'>times</span> <span m='33830'>I</span> <span m='33870'>have</span> <span m='34140'>to</span> <span m='34790'>try</span> <span m='34980'>to</span> <span m='35050'>convince</span> <span m='35500'>them</span> <span m='35750'>that,</span> <span m='35890'>hey,</span> <span m='36270'>I can make</span> <span m='36650'>your</span> <span m='36750'>job</span> <span m='37030'>a</span> <span m='37080'>lot</span> <span m='37440'>easier.</span> <span m='38910'>And</span> <span m='39120'>then,</span> <span m='39550'>eventually,</span> <span m='40120'>they</span> <span m='40740'>will</span> <span m='40960'>let</span> <span m='41130'>me</span> <span m='41800'>come</span> <span m='41960'>in</span> <span m='42040'>and</span> <span m='42970'>help.</span> <span m='43150'>Now</span> <span m='43280'>you</span> <span m='43350'>wouldn't</span> <span m='43660'>think</span> <span m='43840'>that'd</span> <span m='44050'>be</span> <span m='44790'>something,</span> <span m='45160'>but</span> <span m='45460'>I</span> <span m='45580'>do</span> <span m='45850'>encounter</span> <span m='46270'>that</span> <span m='46440'>quite</span> <span m='46600'>a</span> <span m='46650'>bit.</span> <span m='46910'>They're</span> <span m='47230'>kind</span> <span m='47390'>of</span> <span m='47450'>stuck</span> <span m='47670'>in</span> <span m='47750'>their</span> <span m='47930'>ways,</span> <span m='48460'>and</span> <span m='49230'>they</span> <span m='49370'>just</span> <span m='49570'>kind</span> <span m='49720'>of</span> <span m='49850'>would</span> <span m='50120'>rather</span> <span m='50430'>it be</span> <span m='50730'>more</span> <span m='50890'>difficult</span> <span m='51420'>than</span> <span m='51770'>change.</span> <span m='52490'>So,</span> <span m='52980'>getting</span> <span m='53180'>people</span> <span m='53600'>used to</span> <span m='53700'>change</span> <span m='54080'>is</span> <span m='54250'>a</span> <span m='54270'>big</span> <span m='54480'>deal.</span> </p><p><span m='55185'>If</span> <span m='55580'>it's</span> <span m='55740'>hard</span> <span m='56100'>to</span> <span m='56180'>find</span> <span m='56510'>work</span> <span m='56700'>in</span> <span m='56810'>my</span> <span m='56960'>field?</span> <span m='57330'>I</span> <span m='57710'>would</span> <span m='57890'>say,</span> <span m='58910'>yes</span> <span m='59200'>and</span> <span m='59540'>no.</span> <span m='62560'>I</span> <span m='62630'>guess</span> <span m='62830'>it</span> <span m='62910'>depends.</span> <span m='63310'>On</span> <span m='63350'>this</span> <span m='63530'>particular</span> <span m='63860'>application</span> <span m='64159'>that</span> <span m='64459'>I</span> <span m='64569'>work</span> <span m='64900'>with, is</span> <span m='65340'>booming.</span> <span m='66300'>Which</span> <span m='66630'>is</span> <span m='66760'>the</span> <span m='66850'>reason</span> <span m='67090'>why</span> <span m='67240'>I'm</span> <span m='67380'>here</span> <span m='67590'>today,</span> <span m='69990'>to</span> <span m='70070'>network,</span> <span m='70520'>and</span> <span m='70660'>get</span> <span m='70820'>to</span> <span m='70930'>know</span> <span m='71120'>other</span> <span m='71220'>people</span> <span m='71500'>in</span> <span m='71560'>the</span> <span m='71630'>community.</span> <span m='72080'>I</span> <span m='72120'>think</span> <span m='72400'>that</span> <span m='73680'>if</span> <span m='73830'>you</span> <span m='74300'>make</span> <span m='74560'>yourself</span> <span m='74900'>available,</span> <span m='75530'>like</span> <span m='75750'>I</span> <span m='75850'>did,</span> <span m='76770'>not</span> <span m='77100'>putting</span> <span m='77310'>yourself</span> <span m='77830'>in</span> <span m='78400'>one</span> <span m='78580'>direction--</span> <span m='78915'>thinking that</span> <span m='79250'>you</span> <span m='79580'>have</span> <span m='79810'>to go</span> <span m='80080'>this way.</span> <span m='80350'>Opening</span> <span m='80720'>up,</span> <span m='80850'>and</span> <span m='80920'>meeting</span> <span m='81220'>new</span> <span m='81330'>people, and</span> <span m='81710'>making</span> <span m='81950'>new</span> <span m='82040'>contact,</span> <span m='83690'>then</span> <span m='83820'>it</span> <span m='83930'>is</span> <span m='84930'>easy.</span> <span m='85315'>And</span> <span m='85700'>there</span> <span m='85930'>are</span> <span m='86110'>lots</span> <span m='86370'>of</span> <span m='86460'>opportunities.</span> </p><p><span m='88640'>But</span> <span m='89020'>the</span> <span m='89100'>first</span> <span m='89380'>time</span> <span m='89570'>I</span> <span m='89610'>got</span> <span m='89840'>turned</span> <span m='90060'>down</span> <span m='90360'>to</span> <span m='90460'>do</span> <span m='90600'>this</span> <span m='90780'>sort</span> <span m='90930'>of</span> <span m='91050'>thing,</span> <span m='91290'>I</span> <span m='91390'>could</span> <span m='91630'>have just</span> <span m='91850'>said,</span> <span m='92040'>all right,</span> <span m='92250'>well</span> <span m='92680'>forget</span> <span m='92960'>it.</span> <span m='93130'>I guess</span> <span m='93290'>I'm never</span> <span m='93400'>going to</span> <span m='93900'>be able</span> <span m='94010'>to do this</span> <span m='94190'>again.</span> <span m='94440'>Well</span> <span m='94640'>instead,</span> <span m='95040'>I</span> <span m='95430'>kept</span> <span m='95670'>on</span> <span m='95790'>the</span> <span m='95870'>same</span> <span m='96090'>company,</span> <span m='96700'>I</span> <span m='97010'>kept</span> <span m='97550'>meeting</span> <span m='97880'>new</span> <span m='98030'>people,</span> <span m='98590'>finding</span> <span m='98970'>out</span> <span m='99090'>more</span> <span m='99240'>stuff,</span> <span m='100930'>and</span> <span m='101050'>then</span> <span m='101150'>here</span> <span m='101380'>I</span> <span m='101430'>am.</span> <span m='101730'>So</span> <span m='102120'>definitely,</span> <span m='102480'>you</span> <span m='102600'>can</span> <span m='103290'>achieve</span> <span m='103660'>anything</span> <span m='104020'>you</span> <span m='104140'>want</span> <span m='104370'>to.</span> <span m='104680'>You just</span> <span m='105130'>got to</span> <span m='105580'>keep your mind</span> <span m='105760'>open,</span> <span m='106185'>and</span> <span m='106880'>look</span> <span m='107060'>for</span> <span m='107180'>opportunities.</span> </p><p><span m='108750'>My</span> <span m='109040'>work-life</span> <span m='109490'>balance</span> <span m='109850'>is</span> <span m='109950'>pretty</span> <span m='110130'>great.</span> <span m='111070'>Now</span> <span m='111260'>that</span> <span m='111490'>I</span> <span m='111910'>am</span> <span m='113040'>in</span> <span m='113190'>the</span> <span m='113260'>position</span> <span m='113670'>that</span> <span m='113780'>I</span> <span m='113860'>am</span> <span m='114080'>now,</span> <span m='114850'>I</span> <span m='115870'>actually</span> <span m='116220'>have</span> <span m='116810'>looked</span> <span m='117160'>in</span> <span m='117250'>a</span> <span m='117300'>direction</span> <span m='117710'>that</span> <span m='117820'>would</span> <span m='118100'>allow</span> <span m='118380'>me</span> <span m='118570'>most</span> <span m='119110'>flexibility.</span> <span m='119870'>And</span> <span m='119980'>I</span> <span m='120030'>do</span> <span m='120220'>work</span> <span m='120650'>from</span> <span m='120840'>home on</span> <span m='120990'>occasion.</span> <span m='121520'>So,</span> <span m='122020'>I</span> <span m='122540'>have</span> <span m='124240'>had</span> <span m='124480'>the</span> <span m='124540'>opportunity</span> <span m='125000'>to</span> <span m='125090'>work</span> <span m='125250'>at</span> <span m='125360'>home</span> <span m='125660'>part</span> <span m='125920'>time,</span> <span m='126290'>through</span> <span m='126550'>all</span> <span m='126730'>of</span> <span m='126960'>my</span> <span m='127130'>kids.</span> <span m='127750'>And</span> <span m='128000'>so</span> <span m='128350'>that's</span> <span m='128500'>one</span> <span m='128780'>of</span> <span m='128949'>the</span> <span m='129039'>best</span> <span m='129240'>things</span> <span m='129419'>about</span> <span m='129650'>it.</span> </p><p><span m='130020'>If that's</span> <span m='130210'>what</span> <span m='130330'>you</span> <span m='130449'>want,</span> <span m='131130'>that's</span> <span m='131280'>what</span> <span m='131390'>you</span> <span m='131480'>need</span> <span m='131610'>to</span> <span m='131670'>go</span> <span m='131810'>for.</span> <span m='132070'>Don't</span> <span m='132260'>be</span> <span m='132390'>afraid</span> <span m='132850'>to</span> <span m='132940'>go</span> <span m='133430'>that</span> <span m='133640'>direction.</span> <span m='134170'>Don't</span> <span m='134380'>be</span> <span m='134490'>afraid</span> <span m='135030'>to</span> <span m='135130'>think,</span> <span m='135440'>oh,</span> <span m='135640'>well</span> <span m='135790'>this</span> <span m='135960'>isn't</span> <span m='136130'>going</span> <span m='136230'>to</span> <span m='136270'>be</span> <span m='136360'>possible,</span> <span m='136810'>because</span> <span m='137890'>believe</span> <span m='138140'>me,</span> <span m='138460'>it's</span> <span m='138850'>possible.</span> <span m='139550'>It's</span> <span m='139730'>possible</span> <span m='140100'>to</span> <span m='140170'>have</span> <span m='140350'>that</span> <span m='140510'>work-life</span> <span m='140870'>balance. And</span> <span m='141290'>don't</span> <span m='141550'>let work</span> <span m='142020'>drive you</span> <span m='142360'>down.</span> <span m='142880'>Don't</span> <span m='143170'>take</span> <span m='143350'>it</span> <span m='143460'>home.</span> <span m='145150'>Put</span> <span m='145490'>all</span> <span m='145730'>your</span> <span m='146040'>effort</span> <span m='146350'>in</span> <span m='146490'>it</span> <span m='147010'>while</span> <span m='147160'>you're</span> <span m='147310'>there,</span> <span m='148030'>but</span> <span m='148150'>let</span> <span m='148320'>it</span> <span m='148420'>go,</span> <span m='149380'>and</span> <span m='150050'>enjoy</span> <span m='150330'>life.</span> </p>","file":{"id":396561,"video_id":"3522157803001","name":"2606-Amy-IMAnalyst2ALT","duration":151743,"thumbnail_url":null}});