× We offer our visitors 5 free video views. Download the free iOS app here for access to thousands of videos. Schools may contact us for full platform access.
Tourist 1572e452fbe27527e89e8403e0cfff06
Tags:

SOLUTIONS ENGINEER: Have to Grow to Feel Satisfied

About this video 

John is a Solutions Engineer for a technology company. John explains his unique career pathway and his many jobs that he's had prior to his current position.

Job Title: Solutions Engineer

Job Summary: Sales Engineers

Job Description

Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products' parts and functions and must understand the scientific processes that make these products work.

Sales engineers typically do the following:

-Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
-Confer with customers and engineers to assess equipment needs and to determine system requirements.
-Collaborate with sales teams to understand customer requirements and provide sales support.
-Secure and renew orders and arrange delivery.
-Plan and modify products to meet customer needs.
-Help clients solve problems with installed equipment.
-Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production.
-Help in researching and developing new products.

On-the-Job Training

Mentorship under a more senior sales engineer is common.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $145,000
Projected job growth
Projected Job Growth
12 to 16 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Indoor, Office
Personal qualities
Personal Qualities
People skills, Problem solving skills, Technical skills, Analytical skills, Detail oriented, Mathematical skills, Networking, Verbal communication skills

PathSource provides free English transcriptions for each of our informational interviews on video which will appear here after you have signed in. Our advanced transcriptions are highly interactive. They scroll down automatically as the video plays and users can jump to a specific part of the video by clicking on any word in the transcript.

For a small fee, we offer transcriptions in different languages, making PathSource a great tool for English Language Learners. This feature is currently available for customers in the education field only.

Please contact us at support@pathsoruce.com if you have any questions or would like to get a price quote for advanced transcripts offered in a second language.

P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>What is</span> <span m='380'>my</span> <span m='500'>current</span> <span m='750'>job?</span> <span m='1070'>I'm</span> <span m='2560'>basically</span> <span m='2750'>a</span> <span m='2910'>sales</span> <span m='3400'>SE,</span> <span m='3630'>or a</span> <span m='5840'>solutions</span> <span m='6350'>engineer,</span> <span m='7380'>for a</span> <span m='7630'>major</span> <span m='8090'>computer</span> <span m='8460'>company.</span> <span m='9510'>And</span> <span m='9770'>really,</span> <span m='10000'>my</span> <span m='10230'>job</span> <span m='10620'>is</span> <span m='10780'>to</span> <span m='11690'>bring</span> <span m='11910'>technology</span> <span m='12420'>to</span> <span m='12500'>customers</span> <span m='13170'>and</span> <span m='13600'>show</span> <span m='13760'>them</span> <span m='13900'>how</span> <span m='13990'>to</span> <span m='14050'>use</span> <span m='14340'>it,</span> <span m='14480'>show</span> <span m='14610'>them</span> <span m='14750'>how</span> <span m='14920'>they</span> <span m='15050'>can</span> <span m='15315'>get</span> <span m='15580'>benefit</span> <span m='15940'>from</span> <span m='16110'>it.</span> </p><p><span m='16880'>My</span> <span m='17470'>career</span> <span m='17980'>and</span> <span m='18130'>educational</span> <span m='18810'>path</span> <span m='19330'>to</span> <span m='19480'>get</span> <span m='19650'>where</span> <span m='19790'>I</span> <span m='19890'>am</span> <span m='20090'>today,</span> <span m='22200'>it's</span> <span m='22600'>probably</span> <span m='23020'>not</span> <span m='23190'>the</span> <span m='23290'>traditional</span> <span m='26200'>school of</span> <span m='26640'>thought</span> <span m='27065'>or</span> <span m='27490'>method</span> <span m='27850'>of it.</span> <span m='28220'>I</span> <span m='28260'>didn't</span> <span m='28530'>just</span> <span m='28750'>go</span> <span m='28840'>to</span> <span m='28930'>college</span> <span m='29320'>and</span> <span m='29430'>say,</span> <span m='29660'>this</span> <span m='29890'>is</span> <span m='29980'>what</span> <span m='30220'>I</span> <span m='30970'>want</span> <span m='31160'>to</span> <span m='31230'>do.</span> <span m='32150'>In</span> <span m='32280'>the</span> <span m='32360'>past</span> <span m='32619'>20</span> <span m='32850'>years,</span> <span m='33180'>I've</span> <span m='33250'>done</span> <span m='33420'>quite</span> <span m='33610'>a</span> <span m='33660'>few</span> <span m='33830'>things.</span> </p><p><span m='34820'>I</span> <span m='34980'>worked</span> <span m='35230'>in</span> <span m='35330'>academics.</span> <span m='36010'>I've</span> <span m='36110'>worked</span> <span m='36390'>in</span> <span m='37190'>insurance.</span> <span m='37830'>I've</span> <span m='37860'>worked</span> <span m='38160'>in</span> <span m='38310'>the</span> <span m='38400'>financial</span> <span m='38860'>sector.</span> <span m='39870'>I</span> <span m='40230'>did</span> <span m='40410'>25</span> <span m='40860'>years</span> <span m='41100'>in</span> <span m='41160'>the</span> <span m='41230'>military.</span> <span m='42100'>I</span> <span m='42420'>even</span> <span m='42530'>taught</span> <span m='42710'>college</span> <span m='43050'>for a while.</span> </p><p><span m='43580'>And</span> <span m='45090'>as</span> <span m='45400'>I've</span> <span m='45960'>grown</span> <span m='46430'>in</span> <span m='47210'>my</span> <span m='47690'>career,</span> <span m='48140'>if</span> <span m='48240'>you</span> <span m='48360'>will,</span> <span m='49410'>I've</span> <span m='49950'>looked</span> <span m='50250'>at</span> <span m='50390'>new</span> <span m='50630'>and</span> <span m='50960'>different</span> <span m='51280'>challenges</span> <span m='51780'>and</span> <span m='51900'>just</span> <span m='52090'>tried</span> <span m='52470'>to</span> <span m='53280'>get</span> <span m='53420'>the</span> <span m='53490'>most</span> <span m='53800'>out</span> <span m='53920'>of all</span> <span m='54150'>the</span> <span m='54230'>different</span> <span m='54500'>opportunities.</span> <span m='56230'>With</span> <span m='56390'>that</span> <span m='56540'>being</span> <span m='56780'>said,</span> <span m='58090'>there's</span> <span m='59020'>a</span> <span m='59080'>lot</span> <span m='59300'>to</span> <span m='59570'>be</span> <span m='59780'>said</span> <span m='60180'>about</span> <span m='61890'>keeping</span> <span m='62530'>an</span> <span m='62710'>open</span> <span m='62940'>mind</span> <span m='63540'>and</span> <span m='64870'>going</span> <span m='65150'>with</span> <span m='65330'>the</span> <span m='65400'>flow,</span> <span m='65830'>seeing</span> <span m='66220'>what's</span> <span m='66910'>new</span> <span m='67140'>and</span> <span m='67230'>exciting,</span> <span m='67830'>and</span> <span m='68510'>seeing</span> <span m='68780'>where</span> <span m='68920'>you</span> <span m='69090'>can</span> <span m='69360'>really</span> <span m='69590'>bring</span> <span m='69790'>a</span> <span m='69850'>lot</span> <span m='69990'>of</span> <span m='70060'>benefit</span> <span m='70470'>to</span> <span m='70540'>that.</span> <span m='71150'>It's</span> <span m='71330'>not</span> <span m='71470'>necessarily</span> <span m='72040'>just</span> <span m='72320'>about</span> <span m='73880'>picking</span> <span m='74200'>a</span> <span m='74260'>path</span> <span m='74580'>like</span> <span m='75130'>the</span> <span m='75240'>days</span> <span m='75570'>of old.</span> <span m='76580'>My</span> <span m='76760'>dad,</span> <span m='77200'>back</span> <span m='77400'>in</span> <span m='77480'>the</span> <span m='77550'>day,</span> <span m='79720'>I</span> <span m='79980'>think</span> <span m='80160'>he</span> <span m='80300'>spent</span> <span m='80420'>40</span> <span m='80700'>years</span> <span m='81050'>at</span> <span m='81370'>his</span> <span m='81560'>company</span> <span m='82230'>and</span> <span m='83300'>didn't</span> <span m='83890'>really</span> <span m='84050'>change</span> <span m='84310'>what he</span> <span m='84460'>did.</span> <span m='84790'>And</span> <span m='85900'>the</span> <span m='85990'>way</span> <span m='86190'>I</span> <span m='86230'>look</span> <span m='86450'>at</span> <span m='86550'>it</span> <span m='86620'>is,</span> <span m='86870'>is</span> <span m='87310'>as</span> <span m='87600'>long</span> <span m='87790'>as</span> <span m='87880'>I'm</span> <span m='87980'>trying</span> <span m='88140'>to</span> <span m='88190'>move</span> <span m='88400'>the</span> <span m='88490'>needle</span> <span m='89050'>and</span> <span m='89360'>as</span> <span m='89460'>long</span> <span m='89640'>as</span> <span m='89760'>I'm</span> <span m='89910'>trying</span> <span m='90310'>to</span> <span m='91850'>accomplish</span> <span m='92360'>more</span> <span m='92560'>things</span> <span m='92950'>that</span> <span m='93110'>are</span> <span m='93480'>bigger</span> <span m='93780'>than</span> <span m='93940'>I ever</span> <span m='94190'>thought</span> <span m='94470'>that</span> <span m='95290'>I</span> <span m='95410'>could</span> <span m='95570'>achieve,</span> <span m='96060'>then</span> <span m='96550'>I'm</span> <span m='96630'>going.</span> </p><p><span m='97460'>What</span> <span m='97570'>do</span> <span m='97700'>I</span> <span m='97830'>wish</span> <span m='98290'>that</span> <span m='98470'>I</span> <span m='98590'>knew</span> <span m='98830'>when</span> <span m='98980'>I</span> <span m='99070'>started</span> <span m='99490'>my</span> <span m='99630'>career?</span> <span m='101800'>It's</span> <span m='101970'>a</span> <span m='102220'>pretty</span> <span m='102480'>difficult</span> <span m='102970'>question.</span> <span m='112260'>I'll</span> <span m='112520'>say</span> <span m='112900'>I</span> <span m='112990'>was</span> <span m='113140'>a</span> <span m='113200'>little</span> <span m='113430'>naive</span> <span m='113850'>early</span> <span m='114130'>on</span> <span m='114390'>in</span> <span m='114510'>thinking</span> <span m='114860'>that</span> <span m='117020'>it</span> <span m='117160'>very</span> <span m='117420'>easy</span> <span m='117690'>just</span> <span m='118090'>to</span> <span m='118290'>pick</span> <span m='118510'>one</span> <span m='118720'>path</span> <span m='119880'>and</span> <span m='120280'>stick</span> <span m='120550'>with</span> <span m='120670'>that,</span> <span m='120950'>and</span> <span m='121560'>continually</span> <span m='122880'>have</span> <span m='123080'>opportunity</span> <span m='123520'>to</span> <span m='123570'>grow.</span> </p><p><span m='125620'>I</span> <span m='125950'>was</span> <span m='126160'>from</span> <span m='126340'>the</span> <span m='126440'>school</span> <span m='126730'>of</span> <span m='126840'>thought</span> <span m='127180'>that</span> <span m='130169'>you</span> <span m='130490'>picked</span> <span m='130710'>a</span> <span m='130750'>job,</span> <span m='131170'>you</span> <span m='131260'>worked</span> <span m='131580'>the</span> <span m='131610'>job,</span> <span m='132040'>you</span> <span m='132180'>retired,</span> <span m='134160'>that</span> <span m='134310'>type</span> <span m='134450'>of</span> <span m='134510'>thing.</span> <span m='135610'>The</span> <span m='135930'>world's</span> <span m='136250'>changing</span> <span m='136750'>every</span> <span m='136930'>day.</span> <span m='137210'>And</span> <span m='138640'>anyone</span> <span m='139230'>who</span> <span m='139520'>refuses</span> <span m='140120'>to</span> <span m='140240'>grow,</span> <span m='141540'>which</span> <span m='141820'>I've</span> <span m='142030'>adjusted,</span> <span m='143030'>I</span> <span m='143150'>learned</span> <span m='143530'>that</span> <span m='143730'>early</span> <span m='143960'>on</span> <span m='144360'>that,</span> <span m='144960'>if I</span> <span m='145050'>want</span> <span m='145220'>to</span> <span m='145260'>make</span> <span m='145400'>a</span> <span m='145470'>difference</span> <span m='145900'>and if</span> <span m='146040'>I</span> <span m='146090'>want</span> <span m='146290'>to</span> <span m='146330'>be</span> <span m='146450'>successful</span> <span m='147060'>from</span> <span m='147220'>a</span> <span m='147290'>personal</span> <span m='147650'>satisfaction</span> <span m='149170'>and</span> <span m='149470'>providing</span> <span m='149840'>for</span> <span m='149970'>my</span> <span m='150120'>family</span> <span m='150550'>and for the</span> <span m='150820'>community</span> <span m='151130'>at</span> <span m='151240'>large,</span> <span m='152666'>that</span> <span m='153150'>I've</span> <span m='153350'>got</span> <span m='153480'>to grow.</span> <span m='153780'>So</span> <span m='154080'>early</span> <span m='154380'>on,</span> <span m='154570'>I</span> <span m='156360'>looked</span> <span m='156570'>at it</span> <span m='156660'>from</span> <span m='157510'>a</span> <span m='157560'>personal</span> <span m='157930'>perspective</span> <span m='158450'>as</span> <span m='158550'>opposed</span> <span m='158840'>to</span> <span m='158930'>a</span> <span m='159010'>community</span> <span m='159520'>and</span> <span m='160250'>a</span> <span m='160340'>global</span> <span m='160690'>perspective.</span> </p>","file":{"id":599113,"video_id":"","name":"2824-John - Solutions Engineer.mp4","duration":161796,"thumbnail_url":null}});