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REGISTERED NURSE: Started In Cardiology, Now In Business Making Medical Devices Safe For Patients

About this video 

Frances, a registered nurse, talks about her journey from Cardiology into risk management and quality assurance for medical device companies. She recommends volunteering in a hospital to understand what medicine is all about.

Degree: Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Job Title: Clinician, Product Quality

Job Summary: Registered Nurses

Job Description

Registered nurses (RNs) provide and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their family members.

On-the-Job Training

Minimal. Most training comes from coursework, which usually includes work in a clinical setting.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$45,000 - $95,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Full-time, Long hours, Irregular
Typical workplace
Typical workplace
Indoor, Hospital / Clinic, Military
Personal qualities
Personal Qualities
Detail oriented, Patience, Problem solving skills, Verbal communication skills, Empathy, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='260'>Hi,</span> <span m='560'>my</span> <span m='720'>name</span> <span m='920'>is</span> <span m='1040'>Frances.</span> <span m='2020'>I'm</span> <span m='2210'>a</span> <span m='2270'>registered</span> <span m='2820'>nurse.</span> <span m='3200'>I</span> <span m='4000'>was</span> <span m='4240'>a</span> <span m='4310'>cardiac</span> <span m='4980'>nurse</span> <span m='5270'>for</span> <span m='5600'>about</span> <span m='5890'>14</span> <span m='6310'>years.</span> <span m='7090'>And</span> <span m='7360'>about</span> <span m='7600'>nine</span> <span m='7770'>years</span> <span m='7980'>ago,</span> <span m='8200'>I</span> <span m='8300'>left</span> <span m='8520'>to</span> <span m='8630'>go</span> <span m='8800'>into</span> <span m='8970'>business.</span> </p><p><span m='9460'>So</span> <span m='9830'>I</span> <span m='10030'>do</span> <span m='10470'>risk</span> <span m='10750'>management</span> <span m='11230'>for</span> <span m='11320'>medical</span> <span m='11650'>device</span> <span m='11980'>companies.</span> <span m='12990'>And</span> <span m='13260'>that</span> <span m='13510'>means,</span> <span m='13860'>basically,</span> <span m='14770'>trying</span> <span m='15080'>to</span> <span m='15150'>keep the</span> <span m='15460'>products</span> <span m='15880'>safe</span> <span m='16230'>for</span> <span m='16590'>all the</span> <span m='16800'>patients</span> <span m='17320'>out</span> <span m='17480'>there.</span> <span m='17650'>So</span> <span m='17870'>I</span> <span m='18020'>work</span> <span m='18530'>with</span> <span m='18990'>engineers</span> <span m='19780'>in</span> <span m='20160'>the</span> <span m='20250'>development</span> <span m='20810'>process.</span> <span m='22130'>I</span> <span m='22440'>work</span> <span m='22850'>with</span> <span m='23130'>engineers</span> <span m='23820'>in</span> <span m='24230'>the</span> <span m='24630'>production</span> <span m='25030'>lines.</span> <span m='25620'>And</span> <span m='26150'>I</span> <span m='26280'>work</span> <span m='26640'>with</span> <span m='26810'>all</span> <span m='27216'>of</span> <span m='27622'>the--</span> <span m='28030'>we call</span> <span m='28190'>them</span> <span m='28360'>complaints--</span> <span m='28980'>coming</span> <span m='29270'>in.</span> <span m='29400'>But</span> <span m='29490'>it's</span> <span m='29710'>adverse</span> <span m='30150'>events,</span> <span m='30490'>and</span> <span m='30620'>product</span> <span m='30980'>problems,</span> <span m='31400'>and</span> <span m='31550'>all</span> <span m='31700'>of</span> <span m='31760'>the</span> <span m='31870'>data</span> <span m='32259'>that</span> <span m='32409'>we</span> <span m='32810'>sort</span> <span m='33140'>through</span> <span m='33800'>trying</span> <span m='34060'>to</span> <span m='34180'>make</span> <span m='34350'>sure</span> <span m='34520'>the</span> <span m='34710'>FDA</span> <span m='35140'>is</span> <span m='35390'>aware</span> <span m='35660'>of</span> <span m='35930'>all</span> <span m='36150'>the</span> <span m='36210'>various</span> <span m='36810'>problems</span> <span m='37300'>going</span> <span m='37570'>on</span> <span m='37680'>in</span> <span m='37730'>the</span> <span m='37800'>field.</span> <span m='38190'>And</span> <span m='38490'>we feed</span> <span m='38660'>that</span> <span m='38880'>data</span> <span m='39100'>back</span> <span m='39420'>into</span> <span m='39760'>our</span> <span m='40010'>product</span> <span m='40370'>design</span> <span m='40850'>and</span> <span m='41060'>production</span> <span m='41970'>to</span> <span m='42090'>make</span> <span m='42300'>safer</span> <span m='42630'>products</span> <span m='42990'>for</span> <span m='43080'>the</span> <span m='43170'>people.</span> </p><p><span m='44180'>A</span> <span m='44270'>typical</span> <span m='44700'>day</span> <span m='45010'>for</span> <span m='45250'>me</span> <span m='45690'>is</span> <span m='45990'>reviewing</span> <span m='46630'>a</span> <span m='46690'>lot</span> <span m='46900'>of</span> <span m='47030'>case</span> <span m='47390'>studies,</span> <span m='47830'>sometimes</span> <span m='48420'>source</span> <span m='48840'>data.</span> <span m='49110'>So these are</span> <span m='49600'>medical</span> <span m='49860'>records.</span> <span m='50630'>Working</span> <span m='51230'>with</span> <span m='51670'>engineers</span> <span m='52480'>as</span> <span m='52790'>they</span> <span m='52940'>are</span> <span m='53180'>developing</span> <span m='53690'>their</span> <span m='54080'>tools</span> <span m='54850'>for</span> <span m='55480'>product</span> <span m='55940'>design.</span> <span m='56820'>Helping</span> <span m='57200'>them</span> <span m='57440'>figure</span> <span m='57930'>out</span> <span m='58130'>where</span> <span m='58330'>problems</span> <span m='58940'>can</span> <span m='59230'>arise</span> <span m='59650'>with</span> <span m='59840'>the</span> <span m='59900'>use</span> <span m='60170'>of</span> <span m='60290'>the</span> <span m='60380'>products,</span> <span m='61830'>and</span> <span m='62070'>trying</span> <span m='62350'>to</span> <span m='62490'>mitigate</span> <span m='63010'>that</span> <span m='63210'>use,</span> <span m='63380'>sometimes</span> <span m='63930'>through</span> <span m='64080'>labeling,</span> <span m='64530'>sometimes</span> <span m='65379'>through</span> <span m='65600'>training,</span> <span m='66120'>sometimes</span> <span m='66470'>through</span> <span m='67193'>design.</span> <span m='67940'>So</span> <span m='68160'>I</span> <span m='68260'>also</span> <span m='68500'>do</span> <span m='68680'>a</span> <span m='68730'>lot</span> <span m='68930'>of</span> <span m='69050'>teaching</span> <span m='69480'>of</span> <span m='73040'>various</span> <span m='73660'>people</span> <span m='74240'>at</span> <span m='74530'>my</span> <span m='74740'>company</span> <span m='75250'>to</span> <span m='75310'>help</span> <span m='75650'>them</span> <span m='75880'>understand</span> <span m='76360'>medical</span> <span m='76700'>procedures,</span> <span m='77530'>what</span> <span m='77940'>patients</span> <span m='78670'>go</span> <span m='78880'>through,</span> <span m='79730'>and</span> <span m='79930'>what</span> <span m='80150'>doctors--</span> <span m='81130'>doctors</span> <span m='81440'>and</span> <span m='81530'>nurses--</span> <span m='82000'>need</span> <span m='82620'>to</span> <span m='83060'>work</span> <span m='83330'>safely</span> <span m='83590'>with the</span> <span m='83850'>products.</span> </p><p><span m='85270'>The</span> <span m='85470'>way</span> <span m='85640'>I</span> <span m='85700'>got</span> <span m='85930'>into</span> <span m='86160'>this</span> <span m='86420'>is</span> <span m='86640'>I</span> <span m='86720'>went</span> <span m='86970'>to</span> <span m='87100'>nursing</span> <span m='87440'>school</span> <span m='87960'>after</span> <span m='89848'>being</span> <span m='90307'>talked out</span> <span m='90766'>of going</span> <span m='91225'>to</span> <span m='91684'>communication</span> <span m='92143'>route,</span> <span m='92602'>in</span> <span m='93061'>college.</span> <span m='93980'>So,</span> <span m='94630'>went</span> <span m='94830'>through</span> <span m='94970'>nursing</span> <span m='95310'>school.</span> <span m='95600'>Started</span> <span m='95980'>working,</span> <span m='96375'>very</span> <span m='96770'>early</span> <span m='97180'>on,</span> <span m='97590'>in an ICU.</span> <span m='98000'>Then I</span> <span m='98410'>went</span> <span m='98820'>to the</span> <span m='99060'>cardiac</span> <span m='99380'>cath</span> <span m='99630'>lab,</span> <span m='99810'>which</span> <span m='99990'>is</span> <span m='100090'>a</span> <span m='100150'>procedure</span> <span m='100710'>area</span> <span m='101080'>where</span> <span m='101230'>they</span> <span m='101410'>take</span> <span m='101660'>care</span> <span m='101900'>of</span> <span m='101980'>patients</span> <span m='102370'>who are</span> <span m='102510'>having</span> <span m='102810'>heart</span> <span m='102990'>attacks,</span> <span m='103820'>diagnosing</span> <span m='104580'>heart</span> <span m='104830'>disease</span> <span m='105330'>and</span> <span m='105660'>fixing</span> <span m='106160'>blocked</span> <span m='106610'>arteries.</span> </p><p><span m='107600'>And</span> <span m='108110'>then</span> <span m='108240'>I</span> <span m='108290'>ended</span> <span m='108580'>up</span> <span m='108730'>in</span> <span m='108970'>business,</span> <span m='109440'>kind</span> <span m='109660'>of</span> <span m='109710'>as a</span> <span m='110640'>sideline.</span> <span m='111600'>Somebody</span> <span m='112070'>literally</span> <span m='112580'>brought</span> <span m='112870'>in</span> <span m='113360'>a newspaper</span> <span m='113680'>ad</span> <span m='113970'>that</span> <span m='114090'>one</span> <span m='114230'>of</span> <span m='114310'>the</span> <span m='114400'>companies</span> <span m='114860'>was</span> <span m='115080'>advertising</span> <span m='115390'>for a</span> <span m='115700'>nurse</span> <span m='116210'>to</span> <span m='116270'>go</span> <span m='116440'>into</span> <span m='116850'>this</span> <span m='117090'>type</span> <span m='117370'>of</span> <span m='118650'>area.</span> <span m='118980'>And</span> <span m='119310'>I thought,</span> <span m='119798'>hey, I think</span> <span m='120286'>I can do</span> <span m='120774'>that,</span> <span m='121262'>so that's</span> <span m='121750'>how I ended</span> <span m='122238'>up here.</span> </p><p><span m='123220'>If</span> <span m='123420'>I</span> <span m='123530'>had</span> <span m='123940'>any</span> <span m='124460'>words</span> <span m='124730'>of</span> <span m='124810'>advice</span> <span m='125190'>for</span> <span m='125310'>somebody</span> <span m='125580'>who was</span> <span m='125910'>thinking</span> <span m='126220'>about</span> <span m='126270'>going into</span> <span m='126663'>a medical</span> <span m='127056'>career,</span> <span m='127900'>I</span> <span m='128410'>might</span> <span m='128720'>suggest</span> <span m='129490'>volunteering</span> <span m='129790'>at a</span> <span m='130090'>hospital</span> <span m='130740'>to</span> <span m='130860'>make</span> <span m='131090'>sure</span> <span m='131270'>that</span> <span m='131550'>the</span> <span m='131660'>realities</span> <span m='133170'>of the</span> <span m='133310'>daily</span> <span m='133650'>life</span> <span m='134030'>are</span> <span m='134600'>in</span> <span m='134720'>line</span> <span m='134990'>with</span> <span m='135160'>what</span> <span m='135420'>you</span> <span m='135880'>have</span> <span m='136170'>dreamed</span> <span m='136630'>they</span> <span m='136770'>might</span> <span m='137110'>be.</span> <span m='137800'>Talking</span> <span m='138360'>to the</span> <span m='138600'>people</span> <span m='138890'>who</span> <span m='138980'>are already</span> <span m='139240'>there</span> <span m='139480'>to</span> <span m='139550'>find</span> <span m='139920'>out</span> <span m='140120'>what</span> <span m='140450'>their</span> <span m='140850'>perceptions</span> <span m='141440'>are,</span> <span m='141780'>how</span> <span m='141930'>many</span> <span m='142150'>hours</span> <span m='142540'>a</span> <span m='142590'>day</span> <span m='142920'>they</span> <span m='143180'>work,</span> <span m='143700'>how</span> <span m='143820'>many</span> <span m='144120'>3 a.m.</span> <span m='144580'>Emergencies</span> <span m='145400'>they</span> <span m='145520'>have</span> <span m='145820'>to</span> <span m='145950'>deal</span> <span m='146240'>with,</span> <span m='146500'>and</span> <span m='146770'>what</span> <span m='146970'>kind</span> <span m='147180'>of</span> <span m='147270'>a</span> <span m='147660'>real</span> <span m='147900'>life</span> <span m='148260'>they can</span> <span m='148718'>factor into</span> <span m='149176'>it.</span> </p><p><span m='149634'>So</span> <span m='150092'>medicine</span> <span m='150550'>is</span> <span m='151008'>very</span> <span m='151466'>interesting,</span> <span m='151924'>and</span> <span m='152382'>very</span> <span m='152840'>rewarding.</span> <span m='153760'>But</span> <span m='154100'>there</span> <span m='154520'>are</span> <span m='154610'>some</span> <span m='154860'>harsh</span> <span m='155160'>realities.</span> <span m='156470'>The</span> <span m='156550'>sights,</span> <span m='156960'>the</span> <span m='157030'>smells,</span> <span m='157560'>the</span> <span m='157630'>sounds</span> <span m='158330'>that</span> <span m='158670'>maybe</span> <span m='158960'>aren't</span> <span m='159300'>for</span> <span m='159550'>everybody</span> <span m='159835'>that</span> <span m='162050'>might</span> <span m='162320'>want</span> <span m='162490'>to</span> <span m='162580'>go</span> <span m='162780'>into</span> <span m='163030'>this</span> <span m='163260'>line</span> <span m='163500'>of</span> <span m='163630'>work.</span> <span m='163910'>So</span> <span m='164100'>check</span> <span m='164350'>out</span> <span m='164480'>the</span> <span m='164560'>realities.</span> </p>","file":{"id":195562,"video_id":"2707746553001","name":"61505075","duration":165760,"thumbnail_url":null}});