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SOCIETY RELATIONS LIAISON: From Answering Phones To Key Role In Helping Doctors Maintain Their Certificates

About this video 

Kyle, a Society Relationship Liaison, talks about studying communications and moving up quickly into his role as a point of contact for medical societies and physicians wanting to maintain their certificates.

Degree: Communication and Media Studies - Journalism
Job Title: Society Relations Liaison

Job Summary: Medical Records and Health Information Technicians

Job Description

Medical records and health information technicians organize and manage health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronic systems. They use various classification systems to code and categorize patient information for reimbursement purposes, for databases and registries, and to maintain patients' medical and treatment histories.

On-the-Job Training

Long-term on-the-job training

Additional Info

Most employers prefer to hire medical records and health information technicians who have professional certification.

Certification Requirement
Recommended to be a Registered Health Information Technician (RHIT) and Certified Tumor Registrar (CTR).

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $55,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Hospital / Clinic, Indoor, Office
Personal qualities
Personal Qualities
Analytical skills, Detail oriented, People skills, Technical skills, Organizational skills

Educational Path

Education requirement
Education Requirement
High school degree
Associate degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='130'>Hi,</span> <span m='400'>I'm</span> <span m='710'>Kyle.</span> <span m='830'>I'm</span> <span m='910'>a</span> <span m='1160'>society</span> <span m='2150'>relations</span> <span m='2710'>liaison</span> <span m='3510'>to</span> <span m='3850'>the</span> <span m='3910'>medical</span> <span m='4230'>societies.</span> <span m='6040'>I</span> <span m='6440'>essentially</span> <span m='7030'>serve</span> <span m='7700'>as</span> <span m='8280'>a</span> <span m='9370'>point</span> <span m='9640'>of</span> <span m='9730'>contact</span> <span m='10680'>for</span> <span m='11120'>a</span> <span m='11170'>number</span> <span m='11470'>of</span> <span m='11540'>medical</span> <span m='11880'>societies</span> <span m='12490'>looking</span> <span m='12850'>to</span> <span m='13900'>further</span> <span m='14840'>their</span> <span m='15260'>educational</span> <span m='16190'>or</span> <span m='17740'>educational</span> <span m='19030'>informational</span> <span m='19770'>goals</span> <span m='20340'>with</span> <span m='20670'>respect</span> <span m='21000'>to</span> <span m='21970'>physicians</span> <span m='22710'>maintaining</span> <span m='23210'>their</span> <span m='23340'>certificates.</span> <span m='24600'>So</span> <span m='26050'>in</span> <span m='26210'>layman's</span> <span m='26640'>terms,</span> <span m='27700'>I'm</span> <span m='27900'>the</span> <span m='27990'>go-between.</span> </p><p><span m='30350'>A</span> <span m='30470'>typical</span> <span m='30950'>week</span> <span m='31800'>for</span> <span m='32049'>me</span> <span m='32810'>involves</span> <span m='33420'>a</span> <span m='33470'>lot</span> <span m='33660'>of</span> <span m='33720'>emails,</span> <span m='35010'>a</span> <span m='35080'>lot</span> <span m='35260'>of</span> <span m='35370'>interactions, a</span> <span m='35870'>lot</span> <span m='36010'>of</span> <span m='36080'>phone</span> <span m='36410'>calls</span> <span m='36860'>dealing</span> <span m='37180'>with</span> <span m='37920'>medical</span> <span m='38280'>societies</span> <span m='38780'>like the</span> <span m='39080'>American</span> <span m='39410'>College of</span> <span m='39740'>Cardiology,</span> <span m='40235'>American</span> <span m='40730'>College</span> <span m='40950'>of</span> <span m='41265'>Physicians.</span> <span m='44880'>My</span> <span m='45150'>career</span> <span m='45430'>path--</span> <span m='46501'>well,</span> <span m='46922'>I went</span> <span m='47343'>to college</span> <span m='48610'>for</span> <span m='49320'>communications,</span> <span m='50230'>journalism</span> <span m='50720'>and</span> <span m='50800'>mass</span> <span m='51070'>communications.</span> <span m='52100'>I'm</span> <span m='52280'>actually</span> <span m='52910'>working</span> <span m='53170'>in</span> <span m='53320'>communications.</span> </p><p><span m='57000'>Interestingly</span> <span m='57730'>enough,</span> <span m='58880'>I</span> <span m='59380'>started</span> <span m='59730'>working</span> <span m='60200'>for</span> <span m='60350'>the</span> <span m='60440'>board</span> <span m='60910'>in</span> <span m='61160'>their</span> <span m='61380'>diplomat</span> <span m='61920'>services</span> <span m='62400'>center</span> <span m='62660'>answering</span> <span m='63130'>phones</span> <span m='63420'>for</span> <span m='63500'>doctors.</span> <span m='64569'>And</span> <span m='64989'>I</span> <span m='65470'>moved my</span> <span m='65600'>way</span> <span m='65870'>up.</span> <span m='67619'>I</span> <span m='68092'>probably</span> <span m='68565'>got about</span> <span m='69040'>four</span> <span m='69280'>promotions</span> <span m='69830'>in</span> <span m='69970'>five</span> <span m='70280'>years</span> <span m='70730'>to</span> <span m='70970'>eventually</span> <span m='71450'>getting</span> <span m='71730'>to</span> <span m='71820'>the</span> <span m='71900'>communications</span> <span m='72520'>department</span> <span m='73340'>to</span> <span m='73410'>start</span> <span m='73670'>using</span> <span m='73910'>my</span> <span m='74090'>degree.</span> </p><p><span m='76720'>What</span> <span m='76840'>do</span> <span m='76970'>I</span> <span m='77050'>wish</span> <span m='77380'>I</span> <span m='77450'>knew</span> <span m='77740'>when</span> <span m='77930'>I</span> <span m='78000'>started</span> <span m='78640'>my</span> <span m='78890'>career?</span> <span m='82020'>I probably</span> <span m='82210'>wish</span> <span m='82690'>I</span> <span m='82810'>knew</span> <span m='83060'>what</span> <span m='83250'>I</span> <span m='83300'>wanted</span> <span m='83640'>to</span> <span m='83760'>do</span> <span m='84010'>a</span> <span m='84030'>little</span> <span m='84280'>bit</span> <span m='84510'>sooner.</span> <span m='85585'>And</span> <span m='86010'>I probably</span> <span m='86160'>wish</span> <span m='86670'>I</span> <span m='86790'>knew</span> <span m='87710'>how</span> <span m='87990'>to</span> <span m='88150'>focus</span> <span m='88620'>when</span> <span m='88760'>I</span> <span m='88850'>was</span> <span m='89090'>in</span> <span m='89290'>college.</span> <span m='90670'>Because</span> <span m='90950'>I</span> <span m='91230'>may</span> <span m='91380'>not</span> <span m='91620'>be</span> <span m='91740'>doing</span> <span m='92120'>what</span> <span m='92260'>I'm</span> <span m='92370'>doing</span> <span m='92690'>now,</span> <span m='92980'>as</span> <span m='93100'>much</span> <span m='93390'>as</span> <span m='93600'>I do</span> <span m='93710'>like</span> <span m='94040'>it.</span> <span m='94170'>But</span> <span m='97760'>I'd</span> <span m='97900'>probably</span> <span m='98200'>be</span> <span m='98350'>a</span> <span m='98420'>little</span> <span m='98590'>bit</span> <span m='98800'>further</span> <span m='99110'>into</span> <span m='100950'>a</span> <span m='101300'>more</span> <span m='101510'>creative</span> <span m='101810'>field.</span> </p>","file":{"id":195561,"video_id":"2707782953001","name":"61503957","duration":102698,"thumbnail_url":null}});