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SALES ENGINEER: It's Who You Know

About this video 

Steven is a Sales Engineer for Apttus. Steven explains what he studied in his undergraduate years, his career path and what he wished he had known before starting his career.

School: San Jose State University
Degree: Business Administration
Job Title: Sales Engineer
Employer: Apttus

Job Summary: Sales Engineers

Job Description

Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products' parts and functions and must understand the scientific processes that make these products work.

Sales engineers typically do the following:

-Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
-Confer with customers and engineers to assess equipment needs and to determine system requirements.
-Collaborate with sales teams to understand customer requirements and provide sales support.
-Secure and renew orders and arrange delivery.
-Plan and modify products to meet customer needs.
-Help clients solve problems with installed equipment.
-Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production.
-Help in researching and developing new products.

On-the-Job Training

Mentorship under a more senior sales engineer is common.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$50,000 - $145,000
Projected job growth
Projected Job Growth
12 to 16 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Analytical skills, Verbal communication skills, Technical skills, People skills, Networking, Mathematical skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='110'>My</span> <span m='190'>name</span> <span m='390'>is</span> <span m='470'>Steven</span> <span m='750'>Pham,</span> <span m='1140'>and I'm</span> <span m='1200'>a</span> <span m='1290'>sales</span> <span m='1780'>engineer</span> <span m='1920'>here</span> <span m='2090'>at</span> <span m='2150'>Apttus.</span> <span m='2770'>My</span> <span m='2930'>educational</span> <span m='3440'>path</span> <span m='3740'>was</span> <span m='4120'>business</span> <span m='4440'>administration</span> <span m='5120'>with</span> <span m='5260'>a</span> <span m='5300'>concentration</span> <span m='6020'>in</span> <span m='6380'>management</span> <span m='6820'>information</span> <span m='7280'>systems.</span> <span m='8240'>So</span> <span m='8410'>it's a</span> <span m='8510'>hybrid</span> <span m='8960'>of</span> <span m='9070'>both</span> <span m='9160'>business</span> <span m='9710'>and</span> <span m='10060'>technical</span> <span m='10440'>aspects.</span> <span m='12330'>And</span> <span m='12650'>my</span> <span m='12750'>career</span> <span m='13050'>path</span> <span m='13450'>is</span> <span m='13640'>related</span> <span m='13940'>to</span> <span m='14020'>Salesforce.</span> <span m='14360'>I</span> <span m='14700'>had</span> <span m='15280'>an</span> <span m='15450'>internship</span> <span m='15930'>related</span> <span m='16379'>to</span> <span m='17700'>adminning</span> <span m='18470'>at</span> <span m='18860'>Salesforce.</span> <span m='19540'>And</span> <span m='19770'>now</span> <span m='20000'>at</span> <span m='20230'>Apttus,</span> <span m='20470'>I'm</span> <span m='20580'>a</span> <span m='20650'>sales</span> <span m='20930'>engineer.</span> <span m='21480'>So</span> <span m='22200'>our</span> <span m='22350'>product</span> <span m='22760'>is</span> <span m='22960'>completely</span> <span m='23630'>based</span> <span m='23950'>on</span> <span m='24080'>Salesforce,</span> <span m='24940'>so</span> <span m='25590'>that's</span> <span m='25830'>where</span> <span m='26100'>my</span> <span m='26600'>career</span> <span m='26820'>started.</span> </p><p><span m='27710'>I</span> <span m='27820'>wish</span> <span m='28020'>I</span> <span m='28090'>knew</span> <span m='28270'>that</span> <span m='28470'>it was</span> <span m='28650'>more</span> <span m='28830'>important</span> <span m='29370'>to</span> <span m='29620'>establish</span> <span m='30060'>connections,</span> <span m='30560'>because</span> <span m='31110'>it's</span> <span m='31550'>more</span> <span m='31720'>about</span> <span m='32020'>who you</span> <span m='32250'>know</span> <span m='32520'>than</span> <span m='32689'>what</span> <span m='32860'>you</span> <span m='32940'>know,</span> <span m='33140'>because</span> <span m='33550'>once</span> <span m='33770'>you</span> <span m='33850'>get</span> <span m='33960'>your</span> <span m='34080'>foot</span> <span m='34270'>in</span> <span m='34310'>the</span> <span m='34400'>door,</span> <span m='35020'>that's</span> <span m='35240'>your</span> <span m='35350'>chance</span> <span m='35640'>to</span> <span m='35750'>grow</span> <span m='35980'>into</span> <span m='36170'>your</span> <span m='36300'>career.</span> <span m='37190'>So</span> <span m='37500'>the</span> <span m='37970'>things</span> <span m='38200'>you</span> <span m='38340'>learn</span> <span m='38540'>in</span> <span m='38750'>school,</span> <span m='39020'>of</span> <span m='39140'>course,</span> <span m='39740'>are</span> <span m='39840'>important.</span> <span m='40470'>But</span> <span m='40860'>once</span> <span m='41030'>you</span> <span m='41110'>get</span> <span m='41230'>into</span> <span m='41430'>your</span> <span m='41620'>career,</span> <span m='41950'>a</span> <span m='42430'>lot of</span> <span m='42640'>that</span> <span m='42800'>doesn't</span> <span m='43010'>matter,</span> <span m='43300'>because</span> <span m='43580'>you're</span> <span m='43660'>going</span> <span m='43770'>to</span> <span m='43820'>be</span> <span m='43930'>focused</span> <span m='44370'>on</span> <span m='45020'>a</span> <span m='45120'>specific</span> <span m='45580'>role.</span> <span m='45990'>So</span> <span m='46580'>having</span> <span m='46940'>those</span> <span m='47000'>strong</span> <span m='47240'>connections,</span> <span m='47780'>having</span> <span m='48040'>mentors,</span> <span m='48690'>having</span> <span m='49880'>peers</span> <span m='50180'>around</span> <span m='50460'>you</span> <span m='50570'>that</span> <span m='50740'>are</span> <span m='50840'>willing</span> <span m='51100'>to</span> <span m='51180'>help.</span> <span m='51850'>That's</span> <span m='52070'>a</span> <span m='52110'>key</span> <span m='52350'>thing,</span> <span m='52740'>especially</span> <span m='53240'>because</span> <span m='53560'>you're</span> <span m='53640'>going</span> <span m='53730'>to</span> <span m='53770'>be</span> <span m='53860'>working</span> <span m='54540'>with</span> <span m='54750'>them</span> <span m='55130'>throughout</span> <span m='55440'>the</span> <span m='55500'>entire</span> <span m='55820'>week,</span> <span m='56170'>throughout</span> <span m='56420'>the</span> <span m='56480'>entire</span> <span m='56790'>years</span> <span m='57600'>of</span> <span m='57710'>your</span> <span m='57820'>career.</span> </p>","file":{"id":572431,"video_id":"","name":"2841-Steven - Sales Engineer.mp4","duration":58653,"thumbnail_url":null}});