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HUMANE SOCIETY DEVELOPMENT MANAGER: Write Publications and With Children

About this video 

Dana works for the Humane Society as a Development Manager. She shares some of her job duties that are not necessarily always working closely with animals.

School: University of California Santa Cruz
Degree: Biology
Job Title: Development Manager
Employer: Peninsula Humane Society & SPCA

Job Summary: Animal Care and Service Workers

Job Description

Animal care and service workers care for the needs of animals. They feed, water, groom, bathe, and exercise pets and other nonfarm animals. Job tasks vary by position and place of work.

On-the-Job Training

Short-term on-the-job training

Additional Info

Although not required, certifications available in many of these occupations may help workers establish their credentials and enhance their skills. For many caretaker positions, it helps to have experience working with animals.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $50,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Part-time, Full-time, Irregular
Typical workplace
Typical workplace
Outdoor, Indoor, Hospital / Clinic, Physically demanding
Personal qualities
Personal Qualities
Detail oriented, Patience, Problem solving skills, Strength/stamina, People skills, Empathy, Likes working with hands

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='110'>My</span> <span m='230'>name</span> <span m='460'>is</span> <span m='850'>Dana</span> <span m='1160'>Troy.</span> <span m='1830'>I</span> <span m='2330'>am</span> <span m='2650'>development</span> <span m='3070'>manager</span> <span m='3620'>at</span> <span m='3890'>the</span> <span m='4019'>Peninsula</span> <span m='4460'>Humane</span> <span m='4920'>Society.</span> <span m='5700'>What</span> <span m='5880'>I</span> <span m='5930'>do</span> <span m='6230'>on</span> <span m='6370'>a</span> <span m='6420'>day-to-day</span> <span m='7040'>basis,</span> <span m='7380'>I</span> <span m='7720'>always</span> <span m='8310'>have</span> <span m='8500'>trouble</span> <span m='9190'>answering</span> <span m='9455'>that</span> <span m='9720'>because</span> <span m='10710'>it</span> <span m='10840'>involves</span> <span m='11300'>a</span> <span m='11400'>lot</span> <span m='11730'>of</span> <span m='11820'>different</span> <span m='12250'>miscellaneous</span> <span m='12880'>things.</span> <span m='13180'>But</span> <span m='13900'>pretty</span> <span m='14165'>much</span> <span m='14430'>anything</span> <span m='14560'>to</span> <span m='14630'>do</span> <span m='14770'>with</span> <span m='14930'>donations.</span> </p><p><span m='15510'>So</span> <span m='15820'>I</span> <span m='16110'>talk</span> <span m='16440'>to</span> <span m='16580'>a</span> <span m='16640'>lot</span> <span m='16870'>of</span> <span m='17000'>donors</span> <span m='17460'>with</span> <span m='17630'>questions</span> <span m='18140'>about</span> <span m='18410'>various</span> <span m='18770'>aspects</span> <span m='19240'>of</span> <span m='19340'>donations-</span> <span m='20050'>monetary</span> <span m='20510'>donations,</span> <span m='21110'>monthly</span> <span m='21500'>donations.</span> <span m='22890'>We</span> <span m='23270'>do</span> <span m='23700'>a</span> <span m='23810'>lot</span> <span m='24395'>of</span> <span m='24700'>tribute</span> <span m='25480'>donations--</span> <span m='26050'>honor</span> <span m='26230'>and</span> <span m='26380'>memorial</span> <span m='27100'>gifts--</span> <span m='27410'>and</span> <span m='27480'>we</span> <span m='27580'>send out cards</span> <span m='28280'>for</span> <span m='28380'>those.</span> <span m='28630'>We</span> <span m='28710'>have</span> <span m='28880'>a</span> <span m='28930'>memorial</span> <span m='29470'>wall</span> <span m='30080'>so</span> <span m='30240'>we</span> <span m='30680'>have</span> <span m='30810'>an</span> <span m='30900'>order</span> <span m='31120'>file</span> <span m='31380'>for</span> <span m='31490'>that.</span> <span m='31900'>We</span> <span m='32000'>have</span> <span m='32180'>bricks</span> <span m='32659'>and</span> <span m='32740'>various</span> <span m='33000'>other</span> <span m='33330'>naming</span> <span m='34000'>opportunities.</span> </p><p><span m='36330'>I</span> <span m='36780'>do</span> <span m='36930'>a</span> <span m='36980'>lot</span> <span m='37200'>of</span> <span m='37580'>writing.</span> <span m='38090'>I</span> <span m='38170'>write</span> <span m='38520'>articles</span> <span m='40850'>for</span> <span m='41130'>our</span> <span m='41320'>various</span> <span m='41770'>internal</span> <span m='42120'>and</span> <span m='42210'>external</span> <span m='42550'>publications.</span> <span m='43940'>I</span> <span m='45070'>draft</span> <span m='45390'>text</span> <span m='45890'>for</span> <span m='46000'>our</span> <span m='46090'>website.</span> <span m='46580'>I</span> <span m='47070'>draft</span> <span m='48850'>text</span> <span m='49090'>for our</span> <span m='49280'>grant</span> <span m='49640'>proposals.</span> <span m='51360'>I</span> <span m='52100'>also</span> <span m='52950'>work</span> <span m='53210'>with</span> <span m='53360'>a</span> <span m='53400'>lot</span> <span m='53590'>of</span> <span m='54070'>groups</span> <span m='54450'>of</span> <span m='54710'>children</span> <span m='55040'>who do</span> <span m='55280'>various</span> <span m='55570'>sorts</span> <span m='55800'>of</span> <span m='55930'>projects</span> <span m='56460'>for</span> <span m='56740'>us,</span> <span m='57490'>organizations</span> <span m='58310'>that</span> <span m='58510'>do</span> <span m='58760'>promotions</span> <span m='59510'>for</span> <span m='60040'>us.</span> </p><p><span m='61040'>I</span> <span m='63030'>handle</span> <span m='63680'>a</span> <span m='63760'>lot</span> <span m='64280'>of</span> <span m='64959'>various</span> <span m='65379'>tasks</span> <span m='65790'>related</span> <span m='66150'>to</span> <span m='66390'>our</span> <span m='67050'>donations</span> <span m='67960'>database.</span> <span m='69070'>So</span> <span m='69510'>I</span> <span m='69850'>do</span> <span m='70010'>a</span> <span m='70070'>lot</span> <span m='70280'>of</span> <span m='70410'>reports.</span> <span m='71780'>I</span> <span m='72040'>pull</span> <span m='72420'>mail</span> <span m='72770'>files</span> <span m='73570'>for</span> <span m='73780'>our</span> <span m='73900'>mailings</span> <span m='74350'>and</span> <span m='74510'>emails.</span> </p><p><span m='75770'>I</span> <span m='78320'>do</span> <span m='78470'>a</span> <span m='78530'>lot</span> <span m='78700'>of</span> <span m='78760'>troubleshooting.</span> <span m='79520'>If</span> <span m='79740'>we</span> <span m='79890'>need</span> <span m='80180'>to</span> <span m='81120'>add</span> <span m='81340'>a</span> <span m='81400'>new</span> <span m='81550'>feature,</span> <span m='82220'>I</span> <span m='82320'>research</span> <span m='82950'>that.</span> <span m='83700'>I</span> <span m='85480'>implement</span> <span m='86020'>it</span> <span m='86150'>and</span> <span m='86490'>work</span> <span m='86740'>out</span> <span m='87850'>the</span> <span m='87940'>kinks</span> <span m='88320'>that</span> <span m='88510'>invariably</span> <span m='89260'>arise</span> <span m='90030'>whenever</span> <span m='90330'>we</span> <span m='90470'>do</span> <span m='90770'>anything</span> <span m='91080'>new.</span> </p><p><span m='91720'>So</span> <span m='92920'>I</span> <span m='93460'>did</span> <span m='93640'>not</span> <span m='93910'>really</span> <span m='94140'>plan</span> <span m='94640'>out</span> <span m='94960'>my</span> <span m='95320'>career</span> <span m='95800'>path.</span> <span m='96580'>I</span> <span m='96800'>majored</span> <span m='97140'>in</span> <span m='97410'>biology</span> <span m='98390'>and</span> <span m='99440'>just</span> <span m='99800'>as</span> <span m='100090'>a</span> <span m='100300'>side</span> <span m='100720'>job</span> <span m='101030'>while</span> <span m='101160'>I</span> <span m='101260'>was</span> <span m='101480'>doing</span> <span m='101740'>that,</span> <span m='101960'>I</span> <span m='102280'>got</span> <span m='102500'>a</span> <span m='102610'>job</span> <span m='102930'>at</span> <span m='103160'>a</span> <span m='103210'>pet</span> <span m='103410'>store.</span> <span m='104470'>After</span> <span m='104720'>I</span> <span m='104750'>graduated,</span> <span m='105540'>I</span> <span m='105680'>just</span> <span m='105880'>needed</span> <span m='106290'>a</span> <span m='106600'>job</span> <span m='106980'>quickly</span> <span m='107330'>so</span> <span m='107430'>I</span> <span m='107500'>got</span> <span m='107680'>a</span> <span m='107720'>job</span> <span m='107930'>at</span> <span m='108000'>another</span> <span m='108280'>pet store</span> <span m='108630'>because</span> <span m='108890'>it</span> <span m='108950'>was</span> <span m='109090'>easy</span> <span m='109370'>and I already</span> <span m='109770'>had</span> <span m='109950'>the</span> <span m='110010'>experience.</span> <span m='111460'>And</span> <span m='112050'>then</span> <span m='112470'>I</span> <span m='112860'>applied</span> <span m='113310'>for</span> <span m='113800'>a</span> <span m='114170'>job</span> <span m='114410'>here,</span> <span m='115090'>which</span> <span m='115310'>I</span> <span m='115360'>was</span> <span m='115530'>able</span> <span m='115710'>to</span> <span m='115830'>get</span> <span m='116150'>because</span> <span m='116690'>of</span> <span m='116770'>my</span> <span m='116870'>customer</span> <span m='117270'>service</span> <span m='117750'>experience</span> <span m='118250'>and</span> <span m='118360'>working</span> <span m='118580'>with</span> <span m='118720'>animals</span> <span m='119090'>in</span> <span m='119180'>the</span> <span m='119270'>pet</span> <span m='119590'>industry.</span> </p><p><span m='120620'>And</span> <span m='121560'>so</span> <span m='121940'>I</span> <span m='122020'>started</span> <span m='122540'>here</span> <span m='122920'>at</span> <span m='123070'>Peninsula</span> <span m='123570'>Humane</span> <span m='123660'>Society</span> <span m='124140'>as</span> <span m='124670'>an</span> <span m='124820'>adoptions</span> <span m='125320'>counselor.</span> <span m='126330'>And</span> <span m='128830'>I</span> <span m='128910'>was</span> <span m='129490'>doing</span> <span m='130039'>that</span> <span m='130289'>for</span> <span m='130620'>about</span> <span m='131050'>a</span> <span m='131110'>year</span> <span m='131450'>or</span> <span m='131520'>so,</span> <span m='132010'>and</span> <span m='132070'>then</span> <span m='132190'>I</span> <span m='132250'>started</span> <span m='132630'>doing</span> <span m='132940'>reception,</span> <span m='133520'>phones.</span> <span m='134720'>And</span> <span m='135140'>because</span> <span m='135440'>there's</span> <span m='135590'>a</span> <span m='135630'>lot</span> <span m='135780'>of</span> <span m='135850'>downtime</span> <span m='136270'>in</span> <span m='136340'>between</span> <span m='136750'>calls,</span> <span m='137360'>I</span> <span m='137420'>started</span> <span m='137800'>doing</span> <span m='138250'>projects</span> <span m='138810'>for</span> <span m='139130'>our</span> <span m='139720'>development</span> <span m='140080'>department,</span> <span m='140500'>which</span> <span m='140700'>is</span> <span m='140910'>about</span> <span m='141160'>donations</span> <span m='141570'>and</span> <span m='141690'>fundraising.</span> <span m='142140'>And</span> <span m='142240'>I</span> <span m='142280'>really</span> <span m='142780'>liked</span> <span m='143490'>the</span> <span m='143670'>work</span> <span m='143900'>that</span> <span m='144020'>I</span> <span m='144080'>was</span> <span m='144260'>doing</span> <span m='144600'>on</span> <span m='144690'>the</span> <span m='144750'>side</span> <span m='145130'>for</span> <span m='145430'>that.</span> <span m='145720'>So</span> <span m='145940'>when</span> <span m='146060'>a</span> <span m='146120'>position</span> <span m='146510'>opened</span> <span m='146770'>up</span> <span m='146930'>in</span> <span m='147100'>that</span> <span m='147260'>department,</span> <span m='147730'>I</span> <span m='147840'>applied</span> <span m='148270'>and</span> <span m='148400'>got</span> <span m='148570'>it.</span> <span m='148680'>And</span> <span m='149080'>I've</span> <span m='149660'>been</span> <span m='149860'>there</span> <span m='150220'>ever</span> <span m='150400'>since</span> <span m='150610'>for</span> <span m='150680'>the</span> <span m='150740'>last</span> <span m='151360'>seven</span> <span m='152030'>years</span> <span m='152280'>or</span> <span m='152340'>so.</span> </p><p><span m='152900'>When</span> <span m='153440'>I</span> <span m='153520'>first</span> <span m='153770'>started</span> <span m='154310'>working</span> <span m='154870'>here,</span> <span m='155870'>I</span> <span m='155990'>suppose</span> <span m='156390'>I</span> <span m='156450'>wish</span> <span m='156780'>I</span> <span m='156850'>knew</span> <span m='157100'>a</span> <span m='157160'>little</span> <span m='157350'>bit</span> <span m='157500'>more</span> <span m='157930'>about</span> <span m='159060'>balance</span> <span m='159600'>between</span> <span m='160820'>perfection</span> <span m='162060'>and</span> <span m='162570'>efficiency.</span> <span m='164010'>That's</span> <span m='164220'>definitely</span> <span m='164600'>something</span> <span m='165000'>that</span> <span m='165430'>took</span> <span m='165640'>awhile</span> <span m='166070'>for</span> <span m='166230'>me</span> <span m='166490'>to</span> <span m='166690'>get</span> <span m='167080'>a</span> <span m='167140'>handle</span> <span m='167680'>on</span> <span m='168730'>because</span> <span m='169030'>I</span> <span m='169150'>am a</span> <span m='169580'>bit</span> <span m='169910'>of</span> <span m='170040'>a</span> <span m='170100'>perfectionist,</span> <span m='170860'>which</span> <span m='170900'>is</span> <span m='171110'>good</span> <span m='171560'>for</span> <span m='171790'>a</span> <span m='171890'>lot</span> <span m='172090'>about</span> <span m='172290'>aspects of</span> <span m='172660'>my</span> <span m='172790'>job,</span> <span m='173290'>but</span> <span m='174000'>I</span> <span m='174050'>definitely</span> <span m='174390'>do</span> <span m='174550'>tend</span> <span m='174750'>to</span> <span m='174790'>get</span> <span m='174980'>sucked</span> <span m='175390'>into</span> <span m='176320'>the</span> <span m='176600'>details.</span> <span m='177400'>And</span> <span m='178710'>there's</span> <span m='179010'>certain</span> <span m='179740'>details</span> <span m='180210'>that</span> <span m='180340'>just</span> <span m='180510'>don't</span> <span m='181010'>make</span> <span m='181310'>sense</span> <span m='181830'>efficiency-wise</span> <span m='182670'>to</span> <span m='182870'>focus</span> <span m='183250'>on,</span> <span m='183470'>especially</span> <span m='183730'>for</span> <span m='183880'>things</span> <span m='184120'>that</span> <span m='184230'>aren't</span> <span m='184430'>going</span> <span m='184600'>to be</span> <span m='184770'>noticed.</span> </p><p><span m='185060'>It is</span> <span m='185250'>important</span> <span m='185560'>to</span> <span m='185620'>do</span> <span m='185760'>a</span> <span m='185820'>good</span> <span m='186030'>and</span> <span m='186140'>a</span> <span m='186190'>thorough</span> <span m='186400'>job,</span> <span m='187200'>but</span> <span m='187420'>there's</span> <span m='187590'>definitely</span> <span m='187980'>a</span> <span m='188030'>balance.</span> <span m='188750'>And</span> <span m='189690'>that's</span> <span m='189830'>something</span> <span m='190100'>I've</span> <span m='190270'>learned</span> <span m='190550'>a</span> <span m='190660'>lot</span> <span m='190930'>about</span> <span m='191220'>and got</span> <span m='191380'>a</span> <span m='191440'>lot</span> <span m='192060'>better,</span> <span m='192480'>but</span> <span m='192700'>if</span> <span m='193070'>I</span> <span m='193170'>had</span> <span m='193370'>known</span> <span m='193600'>a</span> <span m='193650'>little</span> <span m='193840'>bit</span> <span m='194010'>about</span> <span m='194380'>that</span> <span m='195080'>ahead</span> <span m='195300'>of</span> <span m='195380'>time,</span> <span m='195560'>it</span> <span m='195630'>might</span> <span m='195810'>have</span> <span m='195970'>made</span> <span m='196650'>the</span> <span m='197020'>transition</span> <span m='197670'>into</span> <span m='197980'>doing</span> <span m='198240'>certain</span> <span m='198450'>types</span> <span m='198690'>of</span> <span m='198780'>work</span> <span m='199220'>a little bit</span> <span m='199540'>easier.</span> </p>","file":{"id":572392,"video_id":"","name":"2854-Dana - Humane Society Development Manager.mp4","duration":200759,"thumbnail_url":null}});