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ICE RINK MANAGER: Day to Day Responsibilities

About this video 

Alyssa is an Ice Rink Manager for a local ice rink. Alyssa explains her day to day responsibilities and her educational background which includes a Master's degree in Sports Psychology.

School: Tulane University ; Miami University
Degree: Psychology - Sports Psychology - Environmental Studies
Job Title: Manager
Employer: Belmont Iceland

Job Summary: Recreation Workers

Job Description

Recreation workers design and lead leisure activities for groups in volunteer agencies or recreation facilities, such as playgrounds, parks, camps and senior centers. They may lead activities in areas such as arts and crafts, sports, games, music, and camping.

On-the-Job Training

Depending on the type of role, there may be some on-the-job training.

Certification Requirement
Depending on the position, certification may be required by the National Recreation and Park Administration (NRPA).

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$15,000 - $40,000
Projected job growth
Projected Job Growth
15 to 25 percent
Typical schedule
Typical schedule
Part-time, Full-time, Irregular, Seasonal
Typical workplace
Typical workplace
Office, Outdoor, Indoor, Hospital / Clinic, Physically demanding
Personal qualities
Personal Qualities
Problem solving skills, Verbal communication skills, Leadership ability, Strength/stamina, Public speaking ability

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='400'>My</span> <span m='500'>name</span> <span m='610'>is</span> <span m='740'>Alyssa</span> <span m='1140'>Lewis.</span> <span m='1660'>And</span> <span m='2020'>I'm</span> <span m='2190'>the</span> <span m='2250'>manager</span> <span m='2860'>at</span> <span m='3100'>Belmont</span> <span m='3500'>Ice</span> <span m='3780'>Land.</span> <span m='5200'>I'm</span> <span m='5550'>in</span> <span m='5650'>charge</span> <span m='5950'>of</span> <span m='6080'>all</span> <span m='6350'>of</span> <span m='6520'>the</span> <span m='6830'>day-to-day</span> <span m='8340'>managing</span> <span m='9170'>details</span> <span m='9690'>from</span> <span m='10130'>putting</span> <span m='10360'>together</span> <span m='10610'>the</span> <span m='10720'>schedule</span> <span m='11170'>for</span> <span m='11460'>our ice</span> <span m='11750'>rink</span> <span m='12320'>to</span> <span m='12860'>hiring</span> <span m='13270'>staff,</span> <span m='14560'>supervising</span> <span m='15280'>them,</span> <span m='16850'>advertising</span> <span m='17650'>and</span> <span m='17810'>promoting</span> <span m='18590'>programs.</span> </p><p><span m='20360'>I</span> <span m='20510'>also</span> <span m='20800'>teach</span> <span m='21080'>skating,</span> <span m='21640'>so</span> <span m='21910'>I</span> <span m='22290'>frequently</span> <span m='22820'>pitch</span> <span m='23070'>in</span> <span m='23220'>and</span> <span m='23330'>help</span> <span m='23560'>out</span> <span m='23880'>with the</span> <span m='23970'>classes.</span> <span m='26160'>Answering</span> <span m='26520'>questions</span> <span m='26900'>for</span> <span m='27000'>customers,</span> <span m='27700'>dealing</span> <span m='27970'>with</span> <span m='28160'>issues</span> <span m='28480'>and</span> <span m='28610'>complaints</span> <span m='29080'>from</span> <span m='29230'>customers.</span> <span m='32810'>Dealing</span> <span m='33140'>with</span> <span m='33330'>operations</span> <span m='34050'>details</span> <span m='34670'>like</span> <span m='34920'>making</span> <span m='35250'>sure</span> <span m='35650'>the</span> <span m='35840'>ice</span> <span m='36105'>is</span> <span m='36370'>frozen</span> <span m='36840'>and</span> <span m='36990'>then</span> <span m='37160'>the</span> <span m='37250'>equipment</span> <span m='37690'>the</span> <span m='37790'>freezes the</span> <span m='38230'>ice</span> <span m='38590'>is</span> <span m='38800'>working</span> <span m='39150'>properly.</span> <span m='41220'>It's</span> <span m='41620'>lots</span> <span m='41935'>of--</span> <span m='42250'>just</span> <span m='42610'>managing</span> <span m='43150'>lots</span> <span m='43440'>of</span> <span m='43600'>different</span> <span m='44230'>little</span> <span m='44510'>aspects</span> <span m='45020'>of the</span> <span m='45230'>business.</span> </p><p><span m='46640'>My</span> <span m='46830'>educational</span> <span m='47800'>background</span> <span m='48340'>is</span> <span m='48570'>I</span> <span m='48940'>do</span> <span m='49070'>you</span> <span m='49200'>have</span> <span m='49910'>both</span> <span m='50190'>a</span> <span m='50970'>bachelor's</span> <span m='51800'>and a</span> <span m='52100'>master's</span> <span m='52630'>degree.</span> <span m='54340'>I</span> <span m='54420'>grew</span> <span m='54660'>up</span> <span m='54890'>ice</span> <span m='55160'>skating.</span> <span m='55890'>And</span> <span m='56480'>that's</span> <span m='57110'>how</span> <span m='57290'>I</span> <span m='57410'>started</span> <span m='57790'>getting</span> <span m='58000'>my</span> <span m='58120'>experience</span> <span m='58515'>with</span> <span m='58910'>ice</span> <span m='59090'>rinks.</span> </p><p><span m='60500'>Went</span> <span m='60720'>off</span> <span m='60860'>to</span> <span m='60980'>college,</span> <span m='62200'>got</span> <span m='62390'>a</span> <span m='62440'>bachelor's</span> <span m='63020'>degree</span> <span m='63790'>in</span> <span m='64310'>psychology</span> <span m='65209'>and</span> <span m='65340'>environmental</span> <span m='65900'>studies</span> <span m='66310'>but</span> <span m='66450'>wasn't</span> <span m='66730'>really</span> <span m='67000'>sure</span> <span m='67430'>what</span> <span m='67600'>I</span> <span m='67660'>wanted</span> <span m='67940'>to</span> <span m='68050'>do</span> <span m='68250'>when</span> <span m='68380'>I</span> <span m='68460'>finished</span> <span m='68820'>college.</span> <span m='69170'>So</span> <span m='69290'>I</span> <span m='69350'>went</span> <span m='69510'>on</span> <span m='69660'>to</span> <span m='69780'>a</span> <span m='69820'>master's</span> <span m='70350'>degree.</span> <span m='71385'>And</span> <span m='71810'>I</span> <span m='71840'>got</span> <span m='72110'>that</span> <span m='72400'>in</span> <span m='72510'>sports</span> <span m='72920'>psychology</span> <span m='74760'>from</span> <span m='74930'>Miami</span> <span m='75310'>University</span> <span m='75790'>in</span> <span m='75890'>Ohio.</span> <span m='76320'>And</span> <span m='76440'>while I</span> <span m='76650'>was</span> <span m='76850'>there,</span> <span m='78880'>was</span> <span m='79060'>a</span> <span m='79130'>graduate</span> <span m='79580'>assistant</span> <span m='80210'>at</span> <span m='80530'>the</span> <span m='80660'>ice</span> <span m='80910'>rink</span> <span m='81240'>teaching</span> <span m='81570'>some</span> <span m='81760'>of</span> <span m='81820'>the</span> <span m='81910'>skating</span> <span m='82250'>classes</span> <span m='82670'>and</span> <span m='82810'>started</span> <span m='83140'>learning</span> <span m='84300'>sort</span> <span m='84470'>of</span> <span m='84560'>more</span> <span m='85030'>what</span> <span m='85500'>was</span> <span m='85640'>involved</span> <span m='86320'>in</span> <span m='86480'>running</span> <span m='86730'>an ice</span> <span m='86810'>rink.</span> </p><p><span m='88700'>And</span> <span m='88990'>then</span> <span m='89180'>that</span> <span m='89690'>led</span> <span m='90040'>me</span> <span m='90350'>actually</span> <span m='90630'>to</span> <span m='90800'>a</span> <span m='90860'>job</span> <span m='91210'>on</span> <span m='91420'>campus.</span> <span m='93000'>So</span> <span m='93150'>then</span> <span m='93270'>when</span> <span m='93390'>I</span> <span m='93430'>moved</span> <span m='93710'>out</span> <span m='93830'>here</span> <span m='94010'>in</span> <span m='94050'>California,</span> <span m='95240'>that's</span> <span m='95620'>kind</span> <span m='95810'>of</span> <span m='95970'>where</span> <span m='96250'>my</span> <span m='97490'>life</span> <span m='97900'>background</span> <span m='98410'>had</span> <span m='98670'>led</span> <span m='98900'>me</span> <span m='100100'>and</span> <span m='100260'>ended</span> <span m='100480'>up</span> <span m='100610'>working</span> <span m='100900'>here</span> <span m='101370'>at the</span> <span m='101440'>rink.</span> </p><p><span m='102310'>What</span> <span m='102610'>do I</span> <span m='102670'>wish</span> <span m='102900'>I</span> <span m='102950'>knew</span> <span m='103680'>before</span> <span m='103950'>I</span> <span m='104020'>started</span> <span m='104430'>my</span> <span m='104600'>job?</span> <span m='106270'>I</span> <span m='106580'>probably</span> <span m='106810'>wish</span> <span m='106980'>I</span> <span m='107050'>had</span> <span m='107280'>a</span> <span m='107360'>little</span> <span m='107640'>more</span> <span m='107890'>background</span> <span m='109770'>in</span> <span m='110210'>some</span> <span m='110440'>of</span> <span m='110530'>the</span> <span m='110640'>human</span> <span m='111030'>resources</span> <span m='111750'>aspects</span> <span m='112590'>of</span> <span m='112930'>my</span> <span m='113150'>job.</span> <span m='113730'>Managing</span> <span m='114450'>people,</span> <span m='115680'>supervising.</span> <span m='118710'>Just</span> <span m='119000'>knowing</span> <span m='120720'>how</span> <span m='121000'>to</span> <span m='121080'>handle</span> <span m='121440'>difficulties</span> <span m='122140'>with</span> <span m='122550'>staff,</span> <span m='123060'>managing</span> <span m='124210'>performance,</span> <span m='125260'>and</span> <span m='126920'>discipline</span> <span m='127360'>issues</span> <span m='127720'>as</span> <span m='127870'>well</span> <span m='128130'>as</span> <span m='128530'>reward</span> <span m='129720'>and</span> <span m='130509'>incentive</span> <span m='131080'>issues.</span> </p><p><span m='131860'>I didn't</span> <span m='132080'>have</span> <span m='132360'>much</span> <span m='132580'>experience</span> <span m='133120'>with</span> <span m='133250'>that</span> <span m='133520'>when</span> <span m='133660'>I</span> <span m='133760'>started.</span> <span m='134440'>So</span> <span m='135380'>would've</span> <span m='135640'>loved</span> <span m='136010'>to have</span> <span m='136260'>had</span> <span m='136520'>a lot</span> <span m='136780'>more</span> <span m='137010'>knowledge</span> <span m='137350'>about</span> <span m='137640'>that.</span> </p><p><span m='139600'>As</span> <span m='139760'>the</span> <span m='139810'>manager</span> <span m='140150'>of</span> <span m='140230'>the</span> <span m='140360'>rink,</span> <span m='140870'>I'm</span> <span m='141130'>also,</span> <span m='141500'>like</span> <span m='141760'>I</span> <span m='141800'>mentioned,</span> <span m='142250'>responsible</span> <span m='142930'>for</span> <span m='144660'>some</span> <span m='144870'>of</span> <span m='144960'>the</span> <span m='145110'>operational</span> <span m='145780'>aspects.</span> <span m='146440'>And</span> <span m='146620'>I</span> <span m='146700'>don't</span> <span m='146920'>have</span> <span m='147130'>much</span> <span m='147340'>of</span> <span m='147460'>a</span> <span m='147520'>mechanical</span> <span m='148080'>background</span> <span m='148710'>at</span> <span m='148880'>all.</span> <span m='150430'>So</span> <span m='150620'>when</span> <span m='150770'>we</span> <span m='150890'>have</span> <span m='151170'>issues</span> <span m='151520'>with</span> <span m='151630'>the</span> <span m='151710'>compressors</span> <span m='152025'>or</span> <span m='152400'>the</span> <span m='152510'>Zamboni,</span> <span m='153130'>I'm</span> <span m='153260'>very</span> <span m='153560'>dependent</span> <span m='153950'>on</span> <span m='154460'>some</span> <span m='154660'>of</span> <span m='154760'>our</span> <span m='154900'>other</span> <span m='155150'>staff</span> <span m='155590'>that</span> <span m='155740'>does</span> <span m='156010'>have a</span> <span m='156180'>more</span> <span m='156480'>mechanical</span> <span m='156990'>background.</span> <span m='158100'>So</span> <span m='158360'>that would have been</span> <span m='158490'>nice</span> <span m='158740'>too.</span> </p>","file":{"id":585706,"video_id":"","name":"2948-Alyssa - Ice Rink Manager.mp4","duration":159892,"thumbnail_url":null}});

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