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UNDERTAKER/DIRECTOR OF CEMETERIES: Wanted To Help People

About this video 

Monica is the Director of Cemeteries in the Bay Area. Monica explains how she first got involved working at a cemetery, the reason why she is working there and what she wished she knew that would have helped her in the beginning of her career.

School: The Catholic University Of America
Job Title: Undertaker/Director of Cemeteries
Employer: Holy Cross Cemeteries

Job Summary: Funeral Service Managers, Directors, Morticians, and Undertakers

Job Description

Funeral directors, also called morticians and undertakers, manage funeral homes and arrange the details of a funeral.

On-the-Job Training

Apprenticeship

Additional Info

All states require funeral directors to be licensed. Licensing laws vary by state. Applicants must pass a qualifying exam. Working in multiple states may require multiple licenses. Most states require funeral directors to receive continuing education credits to keep their licenses.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$30,000 - $100,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Remote, Indoor
Personal qualities
Personal Qualities
Detail oriented, People skills, Empathy, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='300'>I'm</span> <span m='460'>Monica</span> <span m='870'>Williams,</span> <span m='1460'>and</span> <span m='1870'>I</span> <span m='2060'>am</span> <span m='2320'>the</span> <span m='2420'>director</span> <span m='2830'>of</span> <span m='2920'>Catholic</span> <span m='3330'>Cemeteries</span> <span m='4290'>for</span> <span m='4440'>the</span> <span m='4600'>Archdiocese</span> <span m='5350'>of</span> <span m='5420'>San</span> <span m='5640'>Francisco,</span> <span m='6730'>so</span> <span m='6960'>I</span> <span m='7100'>oversee</span> <span m='7620'>the</span> <span m='7740'>seven</span> <span m='8140'>Catholic</span> <span m='8580'>cemeteries</span> <span m='9610'>in</span> <span m='9740'>the</span> <span m='9830'>San</span> <span m='10040'>Francisco</span> <span m='10660'>and</span> <span m='10790'>peninsula</span> <span m='11420'>in</span> <span m='11500'>Marin</span> <span m='11870'>County</span> <span m='12270'>area.</span> </p><p><span m='13160'>Working</span> <span m='13610'>at</span> <span m='14040'>the</span> <span m='14140'>cemeteries--</span> <span m='15190'>typically,</span> <span m='15820'>our</span> <span m='16070'>days</span> <span m='16450'>consist</span> <span m='17110'>of</span> <span m='17330'>meeting</span> <span m='17660'>with</span> <span m='17850'>families</span> <span m='18480'>to</span> <span m='18590'>help</span> <span m='18890'>them</span> <span m='19120'>select</span> <span m='20030'>places</span> <span m='20760'>to</span> <span m='21280'>memorialize</span> <span m='22170'>their</span> <span m='22350'>family</span> <span m='22770'>members</span> <span m='23270'>and</span> <span m='23410'>loved</span> <span m='23690'>ones,</span> <span m='24430'>helping</span> <span m='24780'>them</span> <span m='24950'>plan</span> <span m='25370'>services,</span> <span m='26800'>and</span> <span m='27350'>actually</span> <span m='28030'>then</span> <span m='29310'>digging</span> <span m='29680'>graves,</span> <span m='31010'>opening</span> <span m='31740'>niches,</span> <span m='32790'>placing</span> <span m='33670'>remains</span> <span m='34370'>in</span> <span m='34580'>them,</span> <span m='34860'>and</span> <span m='34990'>taking</span> <span m='35350'>care</span> <span m='35590'>of</span> <span m='35690'>families</span> <span m='36170'>with</span> <span m='36360'>dignity</span> <span m='36840'>and</span> <span m='36950'>concern</span> <span m='37930'>so</span> <span m='38110'>that</span> <span m='38280'>they</span> <span m='38440'>have</span> <span m='38660'>a</span> <span m='38760'>good</span> <span m='39030'>memory</span> <span m='39510'>of</span> <span m='39620'>their</span> <span m='39820'>funeral</span> <span m='40230'>services</span> <span m='40840'>for</span> <span m='40980'>their</span> <span m='41180'>loved</span> <span m='41480'>ones.</span> <span m='42360'>It's</span> <span m='42580'>an</span> <span m='42640'>amazing</span> <span m='43080'>time</span> <span m='43350'>to</span> <span m='43430'>listen</span> <span m='43750'>to</span> <span m='43870'>their</span> <span m='44080'>stories</span> <span m='45200'>and</span> <span m='45440'>to</span> <span m='45520'>help</span> <span m='45880'>people.</span> <span m='46730'>Most</span> <span m='47050'>of</span> <span m='47160'>us</span> <span m='47330'>come</span> <span m='47610'>to</span> <span m='47750'>this</span> <span m='47990'>work</span> <span m='48210'>because</span> <span m='48560'>we</span> <span m='48690'>want</span> <span m='48910'>to</span> <span m='49020'>help</span> <span m='49280'>people,</span> <span m='50080'>and</span> <span m='50280'>it's</span> <span m='50450'>a</span> <span m='50510'>good</span> <span m='50850'>time</span> <span m='51220'>to</span> <span m='51370'>be</span> <span m='51580'>with</span> <span m='51820'>them</span> <span m='52400'>at</span> <span m='52560'>what</span> <span m='52780'>is</span> <span m='52930'>really</span> <span m='53240'>a</span> <span m='53280'>very</span> <span m='53610'>difficult</span> <span m='54190'>time</span> <span m='54460'>for</span> <span m='54630'>people.</span> </p><p><span m='55650'>I</span> <span m='55740'>started</span> <span m='56110'>working</span> <span m='56460'>in</span> <span m='56570'>cemeteries</span> <span m='57750'>not</span> <span m='57980'>on</span> <span m='58100'>purpose.</span> <span m='59200'>When</span> <span m='59400'>I</span> <span m='59470'>was</span> <span m='59630'>in</span> <span m='59750'>college,</span> <span m='60180'>I</span> <span m='60250'>needed</span> <span m='60570'>a</span> <span m='60630'>summertime</span> <span m='61150'>job</span> <span m='62110'>and</span> <span m='62540'>found</span> <span m='62780'>myself</span> <span m='63200'>working</span> <span m='63510'>in</span> <span m='63600'>a</span> <span m='63660'>cemetery</span> <span m='64349'>as</span> <span m='64650'>summer</span> <span m='65000'>clerical</span> <span m='65519'>relief</span> <span m='66240'>and</span> <span m='66500'>fell</span> <span m='66720'>in</span> <span m='66810'>love</span> <span m='66990'>with</span> <span m='67140'>it.</span> <span m='67480'>Fell</span> <span m='67720'>in</span> <span m='67800'>love</span> <span m='68110'>with</span> <span m='68450'>the</span> <span m='68540'>history</span> <span m='69020'>of</span> <span m='69100'>cemeteries</span> <span m='70240'>and</span> <span m='70560'>the</span> <span m='70700'>idea</span> <span m='71170'>that</span> <span m='71350'>you</span> <span m='71610'>could</span> <span m='71800'>have</span> <span m='72020'>a</span> <span m='72100'>career</span> <span m='72530'>helping</span> <span m='72940'>people</span> <span m='73630'>at</span> <span m='73760'>a</span> <span m='73850'>really</span> <span m='74270'>important</span> <span m='74760'>time</span> <span m='75050'>in</span> <span m='75110'>their</span> <span m='75280'>lives.</span> <span m='76340'>So</span> <span m='76810'>don't</span> <span m='77010'>ever</span> <span m='77220'>be</span> <span m='77380'>afraid</span> <span m='77780'>to</span> <span m='77930'>take</span> <span m='78190'>a</span> <span m='78250'>summer</span> <span m='78540'>job</span> <span m='78870'>that</span> <span m='78960'>doesn't</span> <span m='79250'>have</span> <span m='79450'>any</span> <span m='79610'>direct</span> <span m='79940'>bearing</span> <span m='80300'>on</span> <span m='80390'>the</span> <span m='80470'>career</span> <span m='80760'>you</span> <span m='80910'>thought</span> <span m='81170'>you</span> <span m='81310'>were</span> <span m='81440'>going</span> <span m='81540'>to</span> <span m='81590'>have.</span> <span m='82220'>It</span> <span m='82360'>could</span> <span m='82530'>open</span> <span m='82790'>up</span> <span m='82920'>a</span> <span m='83010'>wonderful</span> <span m='83590'>journey</span> <span m='83940'>for</span> <span m='84160'>you.</span> </p><p><span m='85110'>Most</span> <span m='85430'>of</span> <span m='85580'>us</span> <span m='85840'>who</span> <span m='85950'>work</span> <span m='86220'>in</span> <span m='86320'>cemetery</span> <span m='86890'>and</span> <span m='87060'>funeral</span> <span m='87340'>services</span> <span m='87970'>have</span> <span m='88800'>some</span> <span m='89280'>type</span> <span m='89700'>of</span> <span m='90480'>extended</span> <span m='91900'>training</span> <span m='92520'>in</span> <span m='92800'>funeral and</span> <span m='93220'>cemetery</span> <span m='93700'>services,</span> <span m='94640'>but</span> <span m='94750'>a</span> <span m='94820'>lot</span> <span m='95040'>of</span> <span m='95160'>it</span> <span m='95250'>is</span> <span m='95460'>done</span> <span m='95680'>within</span> <span m='96000'>the</span> <span m='96120'>industry</span> <span m='96610'>itself.</span> <span m='97670'>Some</span> <span m='97880'>people</span> <span m='98210'>go</span> <span m='98440'>to</span> <span m='98720'>mortuary</span> <span m='99400'>college</span> <span m='100090'>for</span> <span m='100980'>restorative</span> <span m='101660'>art</span> <span m='102450'>in</span> <span m='102580'>the</span> <span m='102680'>science</span> <span m='103210'>of</span> <span m='103330'>embalming,</span> <span m='104280'>but</span> <span m='104460'>those</span> <span m='104710'>of</span> <span m='104820'>us</span> <span m='105000'>who</span> <span m='105100'>work</span> <span m='105330'>with</span> <span m='105500'>families</span> <span m='105980'>at</span> <span m='106110'>cemetery</span> <span m='106670'>levels</span> <span m='107250'>or</span> <span m='107440'>in</span> <span m='107550'>funeral</span> <span m='107920'>homes</span> <span m='108720'>usually</span> <span m='109210'>simply</span> <span m='109680'>have</span> <span m='110130'>any</span> <span m='110460'>type</span> <span m='110760'>of</span> <span m='110860'>college</span> <span m='111300'>degree,</span> <span m='111670'>whether</span> <span m='112010'>it</span> <span m='112190'>be</span> <span m='112440'>a</span> <span m='112490'>bachelor</span> <span m='112940'>of</span> <span m='113010'>arts</span> <span m='113360'>or</span> <span m='113440'>a</span> <span m='113480'>bachelor</span> <span m='113940'>of</span> <span m='114010'>science,</span> <span m='115140'>anything</span> <span m='115460'>that</span> <span m='115580'>allows</span> <span m='116010'>us</span> <span m='116270'>to</span> <span m='116390'>know</span> <span m='116540'>how</span> <span m='116680'>to</span> <span m='116740'>use</span> <span m='117040'>resources</span> <span m='118100'>and</span> <span m='118270'>to</span> <span m='118360'>help</span> <span m='118610'>people.</span> </p><p><span m='119700'>One</span> <span m='120100'>thing</span> <span m='120700'>that</span> <span m='120970'>looking</span> <span m='121330'>back</span> <span m='121710'>I</span> <span m='121850'>wish</span> <span m='122660'>that</span> <span m='122880'>I</span> <span m='122990'>had</span> <span m='123240'>known</span> <span m='123470'>more</span> <span m='123830'>about</span> <span m='124250'>when</span> <span m='124420'>I</span> <span m='124520'>started</span> <span m='124940'>a</span> <span m='125010'>career</span> <span m='126470'>in</span> <span m='126700'>cemetery</span> <span m='127240'>services</span> <span m='128360'>is</span> <span m='128600'>really</span> <span m='129250'>how</span> <span m='129610'>much</span> <span m='130430'>there</span> <span m='130740'>is</span> <span m='131380'>of</span> <span m='131630'>the</span> <span m='131730'>business</span> <span m='132220'>side</span> <span m='132470'>of</span> <span m='132610'>things.</span> <span m='133540'>So</span> <span m='134710'>it's</span> <span m='134910'>important</span> <span m='135410'>that</span> <span m='135520'>we</span> <span m='135640'>hire</span> <span m='135990'>people</span> <span m='136510'>who</span> <span m='136870'>have</span> <span m='137400'>good</span> <span m='137640'>people</span> <span m='137990'>skills</span> <span m='138740'>and</span> <span m='138980'>excellent</span> <span m='139490'>communication</span> <span m='140250'>skills,</span> <span m='141160'>but</span> <span m='141400'>more</span> <span m='141670'>and</span> <span m='141740'>more</span> <span m='142250'>as</span> <span m='142750'>everything</span> <span m='143430'>in</span> <span m='143530'>our</span> <span m='143640'>society</span> <span m='144160'>becomes</span> <span m='144610'>more</span> <span m='144810'>regulated,</span> <span m='145680'>and</span> <span m='145900'>business</span> <span m='146300'>becomes</span> <span m='146760'>more</span> <span m='146940'>complicated,</span> <span m='147970'>and</span> <span m='148150'>advertising</span> <span m='148890'>and</span> <span m='148990'>marketing</span> <span m='149510'>becomes</span> <span m='150000'>more</span> <span m='150210'>creative</span> <span m='150700'>and</span> <span m='150790'>diverse,</span> <span m='151650'>I</span> <span m='151880'>wish</span> <span m='152270'>that</span> <span m='152450'>I</span> <span m='152580'>had</span> <span m='152950'>thought</span> <span m='153210'>to</span> <span m='153320'>take</span> <span m='153590'>more</span> <span m='153810'>business</span> <span m='154220'>classes,</span> <span m='155070'>and</span> <span m='155250'>certainly</span> <span m='155570'>in</span> <span m='155670'>today's</span> <span m='157440'>world,</span> <span m='158260'>more</span> <span m='158790'>marketing</span> <span m='159490'>and</span> <span m='159670'>public</span> <span m='159990'>relations</span> <span m='160520'>classes.</span> </p>","file":{"id":585727,"video_id":"","name":"2968-Monica - Cemetery.mp4","duration":161587,"thumbnail_url":null}});