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SENIOR DIRECTOR QA: Engineering to Quality Assurance

About this video 

Steve is a Senior Director. Steve explains how he started off in Engineering then transitioned into Quality Assurance. Steve describes his career and educational path along with what he wished he knew before starting his career.

Job Title: Senior Director

Job Summary: Inspectors, Testers, Sorters, Samplers, and Weighers

Job Description

Inspectors, Testers, Sorters, Samplers, and Weighers inspect, test, sort, sample, or weigh nonagricultural raw materials or processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. They may use precision measuring instruments and complex test equipment.

On-the-Job Training

Moderate-term on-the-job training

Certification Requirement
Recommended by the American Society for Quality.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $40,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Travel, Remote, Outdoor, Indoor, Physically demanding
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Technical skills, Strength/stamina, Mathematical skills, Hand-eye coordination, Likes working with hands

Educational Path

Education requirement
Education Requirement
High school degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='130'>My</span> <span m='180'>name's</span> <span m='380'>Steve.</span> <span m='1500'>I</span> <span m='2150'>manage</span> <span m='2495'>a</span> <span m='3400'>global</span> <span m='4220'>quality</span> <span m='4570'>assurance</span> <span m='4970'>team</span> <span m='5950'>for</span> <span m='6050'>a</span> <span m='6100'>software</span> <span m='6450'>company</span> <span m='6800'>up in</span> <span m='7110'>Seattle.</span> </p><p><span m='8000'>What do</span> <span m='8150'>I</span> <span m='8220'>do</span> <span m='8390'>on</span> <span m='8500'>a</span> <span m='8550'>simple</span> <span m='8860'>day,</span> <span m='9570'>or</span> <span m='9940'>on</span> <span m='10120'>a</span> <span m='10180'>daily</span> <span m='10520'>basis</span> <span m='11620'>at</span> <span m='12170'>my</span> <span m='12800'>current</span> <span m='13400'>job?</span> <span m='15000'>I</span> <span m='15930'>look</span> <span m='16120'>for</span> <span m='16260'>risks.</span> <span m='16770'>I</span> <span m='16870'>look</span> <span m='17010'>for</span> <span m='17160'>risks</span> <span m='17570'>in</span> <span m='17700'>our</span> <span m='17870'>software,</span> <span m='18160'>I</span> <span m='18450'>look</span> <span m='18650'>for</span> <span m='18810'>risks</span> <span m='20220'>that</span> <span m='20830'>potentially</span> <span m='23080'>that</span> <span m='23310'>impact</span> <span m='23740'>business</span> <span m='24050'>value</span> <span m='24340'>to</span> <span m='24450'>our</span> <span m='24570'>customers,</span> <span m='25200'>or</span> <span m='27250'>or</span> <span m='27470'>production</span> <span m='27890'>value,</span> <span m='28750'>or</span> <span m='29020'>future</span> <span m='29340'>value.</span> <span m='29770'>So</span> <span m='31520'>these</span> <span m='31710'>are</span> <span m='31820'>customers</span> <span m='32420'>that</span> <span m='34720'>rely</span> <span m='35450'>on</span> <span m='35580'>our</span> <span m='35700'>services</span> <span m='36190'>for</span> <span m='37180'>major</span> <span m='37540'>financial</span> <span m='38000'>transactions,</span> <span m='39090'>not</span> <span m='39270'>only</span> <span m='39500'>with</span> <span m='39640'>their</span> <span m='39800'>employees,</span> <span m='40310'>but</span> <span m='40490'>with</span> <span m='40710'>their</span> <span m='41200'>businesses,</span> <span m='42370'>and</span> <span m='42480'>business</span> <span m='42780'>counterparts.</span> <span m='43370'>And</span> <span m='46490'>the</span> <span m='46620'>risks</span> <span m='47120'>that</span> <span m='47280'>are</span> <span m='47360'>associated</span> <span m='47800'>with</span> <span m='47940'>that</span> <span m='49020'>can</span> <span m='49240'>be</span> <span m='49330'>significant.</span> <span m='50070'>And</span> <span m='50900'>so</span> <span m='51050'>I'm</span> <span m='51570'>I'm</span> <span m='51770'>monitoring,</span> <span m='52570'>and</span> <span m='53780'>I'm</span> <span m='54630'>ensuring</span> <span m='55130'>our</span> <span m='55250'>customers</span> <span m='55760'>are</span> <span m='55950'>completely</span> <span m='56480'>satisfied,</span> <span m='56820'>on a</span> <span m='57160'>day</span> <span m='57490'>to</span> <span m='57570'>day</span> <span m='57780'>basis.</span> </p><p><span m='58680'>My</span> <span m='58790'>career</span> <span m='59200'>and</span> <span m='59310'>educational</span> <span m='59850'>path.</span> <span m='61000'>I</span> <span m='62630'>I</span> <span m='62740'>went</span> <span m='62920'>in</span> <span m='63010'>to</span> <span m='63180'>electrical</span> <span m='63630'>engineering</span> <span m='64099'>at first,</span> <span m='64470'>and</span> <span m='64569'>then</span> <span m='65319'>I</span> <span m='67000'>decided</span> <span m='67680'>that</span> <span m='67810'>I</span> <span m='67920'>enjoyed</span> <span m='68250'>computers</span> <span m='68700'>and</span> <span m='68810'>computer</span> <span m='69090'>science</span> <span m='69460'>a bit</span> <span m='69630'>more,</span> <span m='69940'>so</span> <span m='70140'>I</span> <span m='70720'>transitioned</span> <span m='71420'>over</span> <span m='71650'>and</span> <span m='71760'>got</span> <span m='71920'>a</span> <span m='71980'>computer</span> <span m='72300'>science</span> <span m='72830'>degree.</span> <span m='74160'>I</span> <span m='74350'>also</span> <span m='74630'>have</span> <span m='74900'>the</span> <span m='75510'>electrical</span> <span m='75970'>engineering</span> <span m='76370'>degree,</span> <span m='76670'>but</span> <span m='77000'>I</span> <span m='77090'>find</span> <span m='77490'>that</span> <span m='80870'>those</span> <span m='81280'>two</span> <span m='82110'>educational</span> <span m='82660'>choices</span> <span m='83100'>led</span> <span m='83350'>me</span> <span m='83550'>to</span> <span m='84080'>software and</span> <span m='84560'>software</span> <span m='84930'>testing,</span> <span m='85470'>obviously.</span> <span m='86520'>I</span> <span m='86660'>started</span> <span m='87030'>off</span> <span m='87220'>as</span> <span m='87320'>a</span> <span m='87360'>developer,</span> <span m='89290'>climbed</span> <span m='89560'>the</span> <span m='89650'>ranks</span> <span m='90620'>there,</span> <span m='90950'>and</span> <span m='91070'>then</span> <span m='91580'>transitioned</span> <span m='92130'>over</span> <span m='92380'>into</span> <span m='92600'>QA,</span> <span m='93080'>only</span> <span m='93790'>because</span> <span m='94030'>!</span> <span m='94260'>QA</span> <span m='94540'>led</span> <span m='94970'>to</span> <span m='95290'>an</span> <span m='95440'>analytical</span> <span m='95960'>path</span> <span m='96380'>that</span> <span m='96650'>I</span> <span m='96840'>really</span> <span m='97120'>enjoyed.</span> <span m='97540'>And</span> <span m='97800'>it</span> <span m='97850'>was</span> <span m='100700'>that's</span> <span m='100840'>what</span> <span m='101170'>led</span> <span m='101400'>me</span> <span m='101540'>to</span> <span m='101730'>where</span> <span m='101870'>I</span> <span m='101920'>am</span> <span m='102040'>today.</span> </p><p><span m='102900'>What</span> <span m='103030'>I</span> <span m='103100'>wish</span> <span m='103380'>I</span> <span m='103430'>knew</span> <span m='104450'>when</span> <span m='104640'>I</span> <span m='104740'>was</span> <span m='105100'>going</span> <span m='105360'>into</span> <span m='105460'>this</span> <span m='105620'>career</span> <span m='108440'>has</span> <span m='108680'>mainly</span> <span m='108990'>to</span> <span m='109100'>do</span> <span m='109340'>with</span> <span m='116080'>the</span> <span m='116220'>impact</span> <span m='116610'>of</span> <span m='117350'>business</span> <span m='117840'>in</span> <span m='118000'>software,</span> <span m='119160'>the</span> <span m='119310'>impact</span> <span m='119670'>of</span> <span m='119730'>software,</span> <span m='121410'>and in</span> <span m='121660'>business</span> <span m='122030'>value.</span> <span m='124440'>Oftentimes,</span> <span m='125790'>as</span> <span m='126040'>engineers</span> <span m='126880'>we</span> <span m='127440'>are</span> <span m='128280'>so</span> <span m='128460'>focused</span> <span m='128889'>on</span> <span m='128970'>the</span> <span m='129050'>creative</span> <span m='129440'>aspect</span> <span m='129880'>of</span> <span m='129930'>software,</span> <span m='130550'>creative</span> <span m='130940'>aspect</span> <span m='131880'>of</span> <span m='132100'>a</span> <span m='132170'>solution,</span> <span m='135120'>and</span> <span m='135430'>the</span> <span m='135480'>value</span> <span m='136660'>to</span> <span m='137070'>others</span> <span m='137490'>is</span> <span m='137630'>sometimes</span> <span m='138150'>lost.</span> <span m='138890'>And</span> <span m='139110'>therefore,</span> <span m='141740'>marrying</span> <span m='142110'>the</span> <span m='142230'>two</span> <span m='142630'>becomes a</span> <span m='143020'>very</span> <span m='143460'>challenging</span> <span m='144010'>exercise,</span> <span m='144500'>but</span> <span m='144630'>a</span> <span m='144670'>very</span> <span m='144910'>fun</span> <span m='145160'>one</span> <span m='145460'>at that.</span> </p>","file":{"id":595340,"video_id":"","name":"3001-Steve - Senior Director.mp4","duration":146332,"thumbnail_url":null}});

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