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LIBRARIAN: Making Sure Patrons Get Their Books

About this video 

Elsie is a Librarian for the San Francisco Public Library. Elsie tells us what she likes and dislikes about her job, her career and educational path along with what she wish she knew that library school didn't prepare her for.

School: University of California Santa Barbara ; University of California Berkeley
Job Title: Librarian
Employer: San Francisco Public Library

Job Summary: Librarians

Job Description

Librarians help people find information from many sources. Most librarians, such as those in public and academic libraries, maintain library collections and do other work as needed to keep the library running.

On-the-Job Training

None

Additional Info

Most states require certification or licensure for librarians in public schools. This often includes being certified as a teacher in that state. Many states also require certification for librarians in public libraries. Requirements vary by state.

Certification Requirement
Most states require certification or licensure for librarians in public schools.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$35,000 - $85,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Part-time, Full-time
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Analytical skills, Written communication skills, Verbal communication skills, People skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='160'>My name is</span> <span m='420'>Elsie</span> <span m='930'>Wong,</span> <span m='1370'>and</span> <span m='1600'>I'm</span> <span m='1770'>the</span> <span m='1930'>Northeast</span> <span m='2500'>district</span> <span m='2890'>manager</span> <span m='3390'>for</span> <span m='3610'>the</span> <span m='3720'>San Francisco</span> <span m='4460'>Public</span> <span m='4940'>Library, and</span> <span m='5340'>I</span> <span m='5650'>oversee</span> <span m='7110'>branch</span> <span m='7670'>libraries</span> <span m='8160'>in</span> <span m='8270'>my</span> <span m='8410'>district.</span> <span m='9390'>Typical</span> <span m='9920'>day</span> <span m='10610'>in</span> <span m='10760'>my</span> <span m='10980'>job.</span> <span m='12770'>Currently,</span> <span m='13510'>I'm</span> <span m='13740'>in</span> <span m='13880'>the</span> <span m='14030'>office,</span> <span m='14660'>and</span> <span m='14850'>I</span> <span m='15090'>take</span> <span m='15330'>care</span> <span m='15680'>of</span> <span m='15960'>making</span> <span m='16370'>sure</span> <span m='16660'>that</span> <span m='16870'>staffing</span> <span m='17460'>and</span> <span m='17700'>scheduling</span> <span m='19030'>of</span> <span m='19270'>each</span> <span m='19490'>of</span> <span m='19630'>the</span> <span m='19710'>branches,</span> <span m='20300'>and</span> <span m='20430'>sometimes</span> <span m='20920'>even</span> <span m='21050'>the</span> <span m='21290'>whole</span> <span m='21530'>library</span> <span m='21860'>system,</span> <span m='22790'>is</span> <span m='23110'>on</span> <span m='24100'>course.</span> </p><p><span m='25440'>We</span> <span m='25720'>never</span> <span m='26080'>close</span> <span m='26720'>a</span> <span m='26830'>branch</span> <span m='27290'>once</span> <span m='27570'>we</span> <span m='27850'>start</span> <span m='28240'>the</span> <span m='28330'>day,</span> <span m='29420'>that's</span> <span m='29710'>just</span> <span m='29920'>our</span> <span m='30030'>motto.</span> <span m='31240'>We</span> <span m='31920'>provide</span> <span m='32670'>programming</span> <span m='33380'>services,</span> <span m='34010'>and</span> <span m='34130'>so</span> <span m='34510'>we</span> <span m='34690'>try</span> <span m='34940'>never</span> <span m='35560'>to</span> <span m='36280'>cancel a</span> <span m='36730'>program</span> <span m='37260'>as</span> <span m='37490'>well.</span> <span m='37770'>So</span> <span m='37990'>that's</span> <span m='38260'>a</span> <span m='38320'>lot</span> <span m='38550'>of</span> <span m='39050'>coordination,</span> <span m='40860'>and</span> <span m='42260'>I</span> <span m='42360'>guess</span> <span m='42640'>tactical</span> <span m='44300'>coverage</span> <span m='45600'>sort</span> <span m='45710'>of</span> <span m='45910'>jobs.</span> <span m='46950'>And</span> <span m='47920'>then</span> <span m='48070'>on</span> <span m='48200'>top</span> <span m='48450'>of</span> <span m='48560'>that,</span> <span m='48820'>then</span> <span m='48970'>I</span> <span m='49100'>oversee</span> <span m='49690'>the</span> <span m='49850'>managers</span> <span m='51210'>and</span> <span m='51370'>different</span> <span m='51770'>things.</span> <span m='52510'>And</span> <span m='52850'>currently,</span> <span m='53540'>I'm</span> <span m='53760'>also</span> <span m='54020'>supervising</span> <span m='54920'>the</span> <span m='55030'>delivery</span> <span m='55510'>services</span> <span m='56960'>of</span> <span m='57200'>the</span> <span m='57290'>library,</span> <span m='57880'>which</span> <span m='58240'>makes</span> <span m='58430'>sure</span> <span m='58690'>that</span> <span m='59390'>the</span> <span m='59490'>patrons</span> <span m='60010'>gets</span> <span m='60250'>their</span> <span m='60420'>books</span> <span m='60790'>on</span> <span m='60980'>time,</span> <span m='61950'>and</span> <span m='62170'>that</span> <span m='62360'>we</span> <span m='62500'>have</span> <span m='62990'>communications,</span> <span m='63860'>and</span> <span m='63970'>flyers,</span> <span m='64599'>and</span> <span m='64849'>everything</span> <span m='65269'>else</span> <span m='65430'>that</span> <span m='65560'>needs</span> <span m='65760'>to</span> <span m='65820'>be</span> <span m='66570'>gotten</span> <span m='66880'>out</span> <span m='67060'>to</span> <span m='67110'>the</span> <span m='67200'>branches.</span> </p><p><span m='68680'>What</span> <span m='68870'>is</span> <span m='69040'>my</span> <span m='69220'>career</span> <span m='69840'>educational</span> <span m='70600'>path?</span> <span m='71140'>Well,</span> <span m='71440'>I</span> <span m='71560'>have</span> <span m='72710'>a</span> <span m='73020'>BA</span> <span m='74080'>in</span> <span m='74260'>art</span> <span m='75880'>and</span> <span m='76150'>Asian</span> <span m='76460'>studies.</span> <span m='77580'>That's</span> <span m='77930'>not</span> <span m='78200'>a</span> <span m='78270'>requirement,</span> <span m='78640'>a</span> <span m='79010'>BA</span> <span m='79330'>is.</span> <span m='79710'>And</span> <span m='79880'>then</span> <span m='80220'>you</span> <span m='80320'>have</span> <span m='80610'>to</span> <span m='80680'>have</span> <span m='81050'>an</span> <span m='81830'>MLIS,</span> <span m='82680'>a</span> <span m='82750'>Master's</span> <span m='83270'>in</span> <span m='83360'>Library</span> <span m='83510'>and</span> <span m='83750'>Information</span> <span m='84360'>Sciences</span> <span m='85060'>to</span> <span m='85160'>become</span> <span m='85540'>a</span> <span m='85580'>librarian.</span> <span m='86640'>When</span> <span m='86980'>I</span> <span m='87130'>was in</span> <span m='87430'>library</span> <span m='87930'>school,</span> <span m='88590'>this</span> <span m='88910'>fantastic</span> <span m='89840'>librarian</span> <span m='90410'>from</span> <span m='90740'>Chinatown</span> <span m='91470'>branch,</span> <span m='92250'>Judy</span> <span m='92540'>Young,</span> <span m='93470'>came</span> <span m='93790'>over</span> <span m='94010'>and</span> <span m='94230'>did</span> <span m='94430'>this</span> <span m='94830'>great</span> <span m='95470'>talk.</span> <span m='96610'>So</span> <span m='96850'>everyone</span> <span m='97390'>was</span> <span m='97640'>abuzz</span> <span m='98410'>about</span> <span m='98810'>her</span> <span m='99110'>speech</span> <span m='99760'>and</span> <span m='100530'>that</span> <span m='100730'>sort</span> <span m='100910'>of</span> <span m='101050'>thing.</span> <span m='101450'>And</span> <span m='101810'>at</span> <span m='102040'>that</span> <span m='102260'>time,</span> <span m='102580'>outreach</span> <span m='103060'>was</span> <span m='104310'>not</span> <span m='104520'>a</span> <span m='104570'>big</span> <span m='104890'>deal.</span> <span m='105670'>So</span> <span m='105980'>she</span> <span m='106250'>was</span> <span m='106430'>doing</span> <span m='106710'>outreach.</span> <span m='107770'>She</span> <span m='107920'>worked</span> <span m='108170'>at</span> <span m='108280'>a</span> <span m='108330'>minority</span> <span m='109020'>community.</span> <span m='109720'>She</span> <span m='109960'>provided</span> <span m='110840'>services</span> <span m='111400'>to</span> <span m='111540'>the</span> <span m='111660'>Chinese</span> <span m='112140'>reading</span> <span m='112950'>population,</span> <span m='113650'>which</span> <span m='113870'>is</span> <span m='114000'>very</span> <span m='114380'>unusual</span> <span m='114940'>at</span> <span m='115130'>that</span> <span m='115460'>time.</span> </p><p><span m='115830'>So</span> <span m='116170'>I--</span> <span m='116700'>of</span> <span m='116910'>course,</span> <span m='118450'>I</span> <span m='118650'>missed</span> <span m='119020'>her talk,</span> <span m='119940'>but</span> <span m='120110'>I</span> <span m='120190'>was</span> <span m='120370'>able</span> <span m='120750'>to</span> <span m='120970'>schedule</span> <span m='121630'>a</span> <span m='121920'>visit</span> <span m='122270'>with</span> <span m='122480'>her</span> <span m='122670'>at her</span> <span m='123040'>branch,</span> <span m='123540'>the</span> <span m='123650'>Chinatown</span> <span m='124150'>branch.</span> <span m='125080'>And</span> <span m='125370'>I</span> <span m='125780'>thought</span> <span m='126510'>wow,</span> <span m='126800'>she</span> <span m='126970'>spent</span> <span m='127220'>a</span> <span m='127260'>whole</span> <span m='127500'>afternoon</span> <span m='127905'>with</span> <span m='128310'>me.</span> <span m='128639'>I</span> <span m='128729'>felt</span> <span m='129009'>so</span> <span m='129130'>special,</span> <span m='129680'>but</span> <span m='130259'>she</span> <span m='130460'>just</span> <span m='130710'>gave</span> <span m='130900'>me</span> <span m='130960'>so</span> <span m='131200'>much</span> <span m='131410'>information.</span> <span m='132110'>Her</span> <span m='132570'>enthusiasm</span> <span m='133650'>just</span> <span m='134500'>rubbed</span> <span m='134790'>off</span> <span m='135040'>on</span> <span m='135180'>me,</span> <span m='135290'>and then</span> <span m='135500'>that</span> <span m='135800'>was</span> <span m='135990'>my</span> <span m='136200'>goal</span> <span m='136380'>from</span> <span m='136600'>there</span> <span m='136930'>on,</span> <span m='137550'>is to</span> <span m='138020'>become</span> <span m='139260'>a</span> <span m='139360'>librarian</span> <span m='139820'>at</span> <span m='139970'>the</span> <span m='140070'>Chinatown</span> <span m='140590'>branch</span> <span m='141160'>library.</span> <span m='141620'>And</span> <span m='142860'>I</span> <span m='143360'>did.</span> <span m='143620'>It</span> <span m='143780'>took</span> <span m='143930'>me</span> <span m='144010'>a</span> <span m='144050'>little</span> <span m='144270'>while</span> <span m='144570'>to</span> <span m='144660'>get</span> <span m='144920'>there.</span> <span m='145120'>I</span> <span m='145290'>joined</span> <span m='145650'>San Francisco</span> <span m='146240'>Public,</span> <span m='147700'>and</span> <span m='147900'>eventually,</span> <span m='148440'>I</span> <span m='148490'>became</span> <span m='148880'>the branch</span> <span m='149320'>manager</span> <span m='149850'>there.</span> <span m='150250'>And</span> <span m='150460'>I</span> <span m='150580'>was</span> <span m='150840'>there</span> <span m='151000'>for</span> <span m='151160'>about</span> <span m='151420'>20</span> <span m='151660'>years.</span> </p><p><span m='153040'>Well,</span> <span m='153430'>there's</span> <span m='153630'>a</span> <span m='153730'>lot</span> <span m='154020'>of</span> <span m='155810'>things</span> <span m='156020'>they</span> <span m='156130'>don't</span> <span m='156340'>tell</span> <span m='156520'>you</span> <span m='156700'>in</span> <span m='156890'>library school,</span> <span m='157540'>like</span> <span m='157850'>there's</span> <span m='159570'>difficult</span> <span m='160190'>patron</span> <span m='160560'>situations</span> <span m='162320'>in</span> <span m='162470'>San Francisco.</span> <span m='163940'>There's</span> <span m='164190'>especially</span> <span m='164640'>a</span> <span m='164690'>lot</span> <span m='164950'>of</span> <span m='165480'>urban</span> <span m='165950'>kind</span> <span m='166250'>of</span> <span m='166580'>problems,</span> <span m='167110'>there's</span> <span m='167400'>a</span> <span m='167480'>lot</span> <span m='167750'>of</span> <span m='168240'>homeless</span> <span m='168740'>folks,</span> <span m='169270'>there's</span> <span m='169490'>people</span> <span m='169880'>with</span> <span m='170540'>mental</span> <span m='170970'>illnesses,</span> <span m='172480'>there's</span> <span m='172670'>a</span> <span m='172760'>lot</span> <span m='173040'>of</span> <span m='173600'>different</span> <span m='173960'>communities</span> <span m='174760'>that</span> <span m='174990'>need</span> <span m='175340'>outreach,</span> <span m='176650'>and</span> <span m='178380'>I</span> <span m='178460'>think</span> <span m='178730'>I</span> <span m='178800'>sort</span> <span m='179070'>of</span> <span m='179180'>got</span> <span m='180290'>that</span> <span m='180660'>with</span> <span m='180840'>the</span> <span m='180960'>Chinatown</span> <span m='181550'>community.</span> <span m='182210'>But</span> <span m='182440'>there are</span> <span m='182780'>other</span> <span m='183030'>communities</span> <span m='183910'>too</span> <span m='184470'>that are</span> <span m='184710'>out</span> <span m='184970'>there.</span> <span m='186010'>So</span> <span m='187000'>it's</span> <span m='187360'>just</span> <span m='187550'>a</span> <span m='187610'>lot</span> <span m='187820'>of</span> <span m='187900'>things</span> <span m='188140'>that</span> <span m='188240'>they</span> <span m='188330'>don't</span> <span m='188540'>tell</span> <span m='188690'>you</span> <span m='188910'>in</span> <span m='189080'>library</span> <span m='189380'>school.</span> </p>","file":{"id":691660,"video_id":"","name":"3147-Elsie - Librarian.mp4","duration":190100,"thumbnail_url":null}});

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