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CHIEF TECHNOLOGY OFFICER (CTO): Making Sure The Team Is On track

About this video 

Anupam is the CTO for a health company. Anupam talks about what exactly his team works on, what it takes to be a CTO and what he wished he knew before starting his career.

Degree: Computer Engineering
Job Title: Chief Technology Officer (CTO)
Employer: Sage Surfer

Job Summary: Chief Executives

Job Description

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and public or private-sector organizations.

On-the-Job Training

None

Additional Info

Top executives must have related work experience. Top executives in some companies are promoted from within their organization. However, other companies may prefer to hire from outside the organization.

Chief executives typically need extensive managerial experience. Executives also are expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Certification Requirement
Recommended by the Institute of Certified Professional Managers.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$75,000 - $170,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Full-time, Irregular
Typical workplace
Typical workplace
Office, Travel, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Problem solving skills, Creativity, Analytical skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills, Networking, Organizational skills
P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='120'>So</span> <span m='273'>I</span> <span m='426'>am</span> <span m='580'>[INAUDIBLE].</span> <span m='2080'>I</span> <span m='2310'>am</span> <span m='2490'>the</span> <span m='2610'>Chief</span> <span m='2890'>Technology</span> <span m='3420'>Officer</span> <span m='3770'>for</span> <span m='3950'>[INAUDIBLE].</span> <span m='5760'>Which</span> <span m='5980'>is</span> <span m='6140'>primarily</span> <span m='6800'>a</span> <span m='6970'>care</span> <span m='7320'>coordinate</span> <span m='7970'>platform</span> <span m='8870'>for</span> <span m='9060'>behavioral</span> <span m='9550'>health.</span> <span m='10710'>So</span> <span m='10890'>it</span> <span m='11000'>tries</span> <span m='11360'>to</span> <span m='11470'>bring</span> <span m='12120'>three</span> <span m='12380'>different</span> <span m='12660'>important</span> <span m='13080'>stakeholders.</span> </p><p><span m='14530'>Primarily,</span> <span m='14880'>the</span> <span m='15000'>consumers,</span> <span m='15460'>who</span> <span m='15920'>are</span> <span m='16070'>going</span> <span m='16300'>through</span> <span m='16420'>those</span> <span m='16620'>challenges.</span> <span m='18030'>The</span> <span m='18070'>people</span> <span m='18450'>who</span> <span m='18590'>are</span> <span m='18630'>providing</span> <span m='19040'>services--</span> <span m='19460'>your</span> <span m='19880'>providers--</span> <span m='20610'>which</span> <span m='21040'>may be</span> <span m='21470'>your</span> <span m='21570'>hospitals,</span> <span m='22190'>it may</span> <span m='22820'>your</span> <span m='22910'>psychiatrist,</span> <span m='24170'>may be</span> <span m='24370'>your</span> <span m='24680'>therapist,</span> <span m='25300'>whoever it is.</span> <span m='26530'>And</span> <span m='26710'>the</span> <span m='26820'>third</span> <span m='27120'>is</span> <span m='27230'>the</span> <span m='27290'>policy</span> <span m='27670'>makers,</span> <span m='27950'>who</span> <span m='28490'>make</span> <span m='28740'>the</span> <span m='28910'>decisions</span> <span m='29440'>based</span> <span m='29700'>on</span> <span m='30150'>those</span> <span m='30640'>radars,</span> <span m='31240'>trying to</span> <span m='31310'>figure</span> <span m='31570'>out</span> <span m='31640'>exactly</span> <span m='32560'>what</span> <span m='32950'>process</span> <span m='33360'>outcome</span> <span m='33780'>based</span> <span m='34100'>on</span> <span m='34200'>that.</span> <span m='34890'>So</span> <span m='35020'>they have</span> <span m='35370'>multiple</span> <span m='35700'>types</span> <span m='35930'>of</span> <span m='36010'>analytics,</span> <span m='36550'>and</span> <span m='36640'>everything,</span> <span m='37460'>which</span> <span m='37700'>are</span> <span m='37860'>being</span> <span m='38380'>developed</span> <span m='38930'>as</span> <span m='39100'>part</span> <span m='39300'>of</span> <span m='39370'>the</span> <span m='39450'>platform.</span> </p><p><span m='40220'>So our</span> <span m='40420'>typical</span> <span m='40890'>day,</span> <span m='41490'>from</span> <span m='41690'>Chief</span> <span m='41940'>Technology</span> <span m='42360'>Officer</span> <span m='42630'>perspective,</span> <span m='44770'>my</span> <span m='45030'>day</span> <span m='46510'>mostly</span> <span m='47010'>starts</span> <span m='47340'>around</span> <span m='47550'>6</span> <span m='47770'>o'clock</span> <span m='48090'>in</span> <span m='48180'>the</span> <span m='48240'>morning,</span> <span m='49390'>and</span> <span m='50730'>coordinating</span> <span m='51230'>with</span> <span m='51350'>the</span> <span m='51440'>team.</span> <span m='52100'>That's</span> <span m='52310'>one</span> <span m='52490'>part</span> <span m='52680'>of</span> <span m='52760'>it--</span> <span m='53430'>making</span> <span m='53670'>sure</span> <span m='53920'>that</span> <span m='54150'>we</span> <span m='54300'>are on</span> <span m='54530'>track.</span> <span m='55510'>The</span> <span m='55610'>second</span> <span m='55870'>aspect</span> <span m='56280'>of</span> <span m='56400'>it is</span> <span m='56620'>talking</span> <span m='56940'>to</span> <span m='57100'>customers--</span> <span m='57670'>about</span> <span m='57850'>the</span> <span m='57930'>technology,</span> <span m='58850'>about</span> <span m='59040'>any</span> <span m='59250'>of</span> <span m='59320'>their</span> <span m='59430'>concerns,</span> <span m='59930'>or</span> <span m='60010'>such.</span> </p><p><span m='60620'>That</span> <span m='61010'>takes</span> <span m='61490'>a</span> <span m='61550'>few</span> <span m='61730'>meetings</span> <span m='62630'>throughout</span> <span m='63000'>the</span> <span m='63090'>day,</span> <span m='63830'>and</span> <span m='64110'>then</span> <span m='64830'>some</span> <span m='65090'>in-person</span> <span m='65530'>meetings,</span> <span m='66200'>that</span> <span m='66330'>also</span> <span m='66590'>includes</span> <span m='67200'>visiting</span> <span m='67590'>those</span> <span m='67780'>customers</span> <span m='68140'>appropriately,</span> <span m='68820'>trying</span> <span m='69100'>to</span> <span m='69810'>understand</span> <span m='70290'>their</span> <span m='70410'>concerns.</span> <span m='71610'>And</span> <span m='72260'>then</span> <span m='72525'>the day</span> <span m='72790'>automatically</span> <span m='73140'>ends</span> <span m='73590'>around</span> <span m='73710'>one</span> <span m='74060'>o'clock</span> <span m='74360'>in the</span> <span m='74500'>night.</span> <span m='75580'>That's</span> <span m='75780'>a</span> <span m='75830'>typical</span> <span m='76140'>day</span> <span m='76300'>look</span> <span m='76490'>like.</span> </p><p><span m='77360'>So</span> <span m='77540'>I</span> <span m='79030'>did</span> <span m='79240'>my</span> <span m='79350'>schooling</span> <span m='80660'>spread</span> <span m='81100'>across</span> <span m='81670'>various</span> <span m='81930'>different</span> <span m='82170'>countries.</span> <span m='82910'>So I did</span> <span m='83240'>part</span> <span m='83430'>of</span> <span m='83530'>my</span> <span m='83640'>schooling</span> <span m='84180'>up</span> <span m='84330'>in</span> <span m='84470'>India.</span> <span m='85010'>I did</span> <span m='85510'>part</span> <span m='85720'>of</span> <span m='85820'>my</span> <span m='85920'>schooling</span> <span m='86350'>up</span> <span m='86480'>in</span> <span m='86630'>Australia--</span> <span m='87290'>Papua</span> <span m='87390'>New</span> <span m='87760'>Guinea--</span> <span m='87980'>a</span> <span m='88290'>country</span> <span m='88650'>near</span> <span m='88760'>Australia.</span> <span m='89910'>And</span> <span m='90220'>did</span> <span m='90410'>my</span> <span m='90530'>computer</span> <span m='90950'>engineering</span> <span m='91990'>thereafter.</span> <span m='93490'>And</span> <span m='93720'>then</span> <span m='94180'>joined</span> <span m='94460'>the</span> <span m='94540'>job.</span> </p><p><span m='95550'>And</span> <span m='95770'>I</span> <span m='96590'>started with</span> <span m='97070'>programming,</span> <span m='97840'>and</span> <span m='97960'>then</span> <span m='98050'>grew</span> <span m='98360'>up,</span> <span m='98670'>grew</span> <span m='98900'>up.</span> <span m='99120'>And</span> <span m='99380'>then,</span> <span m='99640'>ultimately,</span> <span m='100460'>part</span> <span m='100620'>of</span> <span m='100720'>my</span> <span m='100820'>consulting,</span> <span m='102280'>I</span> <span m='102430'>was</span> <span m='102720'>in</span> <span m='102930'>[INAUDIBLE]</span> <span m='103410'>consulting</span> <span m='103750'>for</span> <span m='103870'>a</span> <span m='103970'>few</span> <span m='104120'>years</span> <span m='104500'>and</span> <span m='104700'>the Cisco</span> <span m='105000'>Systems,</span> <span m='105650'>and</span> <span m='105970'>did</span> <span m='106170'>the</span> <span m='106310'>product</span> <span m='106590'>management</span> <span m='106960'>mental</span> <span m='107220'>health</span> <span m='107470'>care</span> <span m='107640'>side.</span> <span m='108290'>And</span> <span m='108550'>then</span> <span m='108700'>I</span> <span m='108810'>joined</span> <span m='108970'>the</span> <span m='109080'>startup.</span> </p><p><span m='110130'>What</span> <span m='110600'>would I have</span> <span m='110840'>known as such?</span> <span m='111430'>I</span> <span m='111760'>think</span> <span m='111990'>there</span> <span m='112210'>are a</span> <span m='112400'>few</span> <span m='112710'>things.</span> <span m='113980'>How</span> <span m='114240'>the</span> <span m='114390'>technology</span> <span m='115050'>is</span> <span m='115210'>changing</span> <span m='115930'>quite</span> <span m='116250'>rapidly.</span> <span m='117420'>I</span> <span m='117790'>think</span> <span m='117990'>people</span> <span m='118310'>have</span> <span m='118520'>to</span> <span m='118620'>be on</span> <span m='118840'>their</span> <span m='118940'>toes.</span> </p><p><span m='120410'>People</span> <span m='120790'>cannot</span> <span m='121330'>be</span> <span m='121510'>laid</span> <span m='121760'>back--</span> <span m='122055'>right?</span> <span m='122610'>That's</span> <span m='122930'>very,</span> <span m='123280'>very</span> <span m='123380'>critical.</span> <span m='124490'>And</span> <span m='124780'>the</span> <span m='124860'>second</span> <span m='125320'>thing</span> <span m='125560'>is</span> <span m='126190'>whatever</span> <span m='126350'>inspiration</span> <span m='127160'>people</span> <span m='127470'>have,</span> <span m='128400'>they</span> <span m='128650'>should</span> <span m='129240'>die</span> <span m='129539'>for it.</span> </p><p><span m='130789'>I</span> <span m='130949'>think,</span> <span m='131520'>in</span> <span m='131780'>the</span> <span m='131880'>beginning</span> <span m='132135'>years,</span> <span m='132600'>if</span> <span m='132730'>I</span> <span m='132790'>look</span> <span m='133030'>back</span> <span m='133300'>at</span> <span m='133390'>such,</span> <span m='134940'>I</span> <span m='135200'>would</span> <span m='135390'>have</span> <span m='135810'>changed</span> <span m='136170'>a few</span> <span m='136350'>things,</span> <span m='136640'>all</span> <span m='136930'>right.</span> <span m='137440'>I</span> <span m='137700'>might</span> <span m='138000'>have</span> <span m='138170'>joined</span> <span m='138420'>a</span> <span m='138470'>startup</span> <span m='138940'>in the</span> <span m='139310'>beginning,</span> <span m='139540'>or</span> <span m='139660'>maybe</span> <span m='139960'>something</span> <span m='140330'>of</span> <span m='140430'>that</span> <span m='140640'>nature,</span> <span m='141680'>where</span> <span m='141990'>I</span> <span m='142060'>could</span> <span m='142250'>have</span> <span m='142420'>been</span> <span m='143070'>playing</span> <span m='143460'>multiple</span> <span m='143730'>roles,</span> <span m='144180'>or played</span> <span m='144550'>multiple</span> <span m='144680'>hats.</span> <span m='145860'>And</span> <span m='145970'>I</span> <span m='146030'>think</span> <span m='146200'>that the</span> <span m='146580'>level</span> <span m='146800'>of</span> <span m='146870'>experience</span> <span m='147340'>you</span> <span m='147450'>get,</span> <span m='147885'>which</span> <span m='148320'>you</span> <span m='148490'>will</span> <span m='148550'>not get</span> <span m='149040'>at</span> <span m='149190'>a</span> <span m='149230'>mature</span> <span m='149660'>company,</span> <span m='150460'>at</span> <span m='150570'>least</span> <span m='150750'>in</span> <span m='150780'>the</span> <span m='150880'>beginning stages.</span> </p>","file":{"id":681921,"video_id":"","name":"3173-Anupam - CTO.mp4","duration":152438,"thumbnail_url":null}});