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ADMINISTRATIVE ASSISTANT, IN-DEPTH: Being Challenged Makes You A Better Employee

About this video 

Connie is an Administrative Assistant for a Real Estate Company. Connie didn't know what she wanted to do after college and is still exploring different career options. She tells us how she's done similar jobs like her current one in the past, and that she feels like she isn't as challenged as she wants to be.

School: Pitzer College
Degree: Media Studies
Job Title: Administrative Assistant
Employer: MacFarlane Partners

Job Summary: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Job Description

Secretaries and administrative assistants perform routine clerical and organizational tasks. They organize files, draft messages, schedule appointments, and support other staff.

On-the-Job Training

Short-term on-the-job training

Additional Info

Although secretaries and administrative assistants work in nearly every industry, many are concentrated in schools, hospitals, government agencies, and legal and medical offices. Most work full time in comfortable office settings. Virtual assistants typically work from a home office.

Certification Requirement
Recommended in Speciality Work.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $55,000
Projected job growth
Projected Job Growth
5 to 15 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Hospital / Clinic, Indoor, Office, Remote
Personal qualities
Personal Qualities
Organizational skills, People skills, Technical skills, Written communication skills

Educational Path

Education requirement
Education Requirement
High school degree
Trade/vocational School
Apprenticeship
Associate degree
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='130'>What</span> <span m='250'>I</span> <span m='320'>dislike</span> <span m='870'>about</span> <span m='1090'>my</span> <span m='1220'>job</span> <span m='2550'>right</span> <span m='2700'>now</span> <span m='2890'>in</span> <span m='3030'>the</span> <span m='3110'>Bay</span> <span m='3310'>Area</span> <span m='4030'>is</span> <span m='4220'>the</span> <span m='4340'>commute.</span> <span m='5320'>I</span> <span m='5440'>used</span> <span m='5700'>to</span> <span m='5780'>live</span> <span m='5940'>in</span> <span m='6040'>San</span> <span m='6240'>Francisco.</span> <span m='6760'>Right</span> <span m='6930'>now</span> <span m='7060'>I</span> <span m='7150'>live</span> <span m='7370'>about</span> <span m='7780'>a</span> <span m='7870'>20</span> <span m='8170'>minute</span> <span m='8450'>drive</span> <span m='8800'>outside</span> <span m='9460'>of</span> <span m='9610'>the</span> <span m='9680'>city,</span> <span m='10620'>but</span> <span m='10770'>I</span> <span m='11290'>take</span> <span m='11620'>the</span> <span m='11720'>train</span> <span m='12050'>in.</span> <span m='12570'>So</span> <span m='12730'>I</span> <span m='12880'>take</span> <span m='13050'>BART, and</span> <span m='13530'>that's</span> <span m='14180'>about</span> <span m='14500'>an</span> <span m='14630'>hour</span> <span m='16470'>compared</span> <span m='16770'>to</span> <span m='16840'>20</span> <span m='17070'>minutes</span> <span m='17950'>of</span> <span m='18050'>driving,</span> <span m='18410'>but</span> <span m='18930'>trying</span> <span m='19090'>to</span> <span m='19130'>be</span> <span m='19230'>green.</span> <span m='21130'>I</span> <span m='21280'>also</span> <span m='21560'>just</span> <span m='21920'>dislike</span> <span m='22960'>that</span> <span m='24210'>my</span> <span m='24290'>current</span> <span m='24700'>job</span> <span m='24930'>is</span> <span m='25020'>something</span> <span m='25380'>I've</span> <span m='25520'>already</span> <span m='25890'>done.</span> <span m='26610'>I</span> <span m='26700'>know</span> <span m='27000'>that</span> <span m='27200'>I</span> <span m='27950'>can</span> <span m='28140'>do</span> <span m='28290'>well</span> <span m='28630'>in</span> <span m='28780'>it</span> <span m='29090'>so</span> <span m='29120'>I'm</span> <span m='29330'>not</span> <span m='29670'>really</span> <span m='30060'>growing,</span> <span m='30830'>which</span> <span m='31010'>is</span> <span m='31140'>another</span> <span m='31440'>reason</span> <span m='31740'>why</span> <span m='31900'>I'm</span> <span m='32100'>exploring</span> <span m='32740'>what</span> <span m='32880'>else</span> <span m='33110'>is</span> <span m='33250'>out</span> <span m='33450'>there</span> <span m='33640'>so</span> <span m='33950'>that I</span> <span m='34050'>can</span> <span m='34430'>find</span> <span m='36190'>more</span> <span m='36510'>growth</span> <span m='36830'>potential.</span> <span m='37360'>So</span> <span m='39110'>I</span> <span m='39190'>guess</span> <span m='40740'>basically</span> <span m='41170'>what</span> <span m='41330'>I</span> <span m='41420'>don't</span> <span m='41680'>like</span> <span m='41930'>is</span> <span m='42210'>just</span> <span m='42490'>that</span> <span m='42610'>I'm</span> <span m='42710'>not</span> <span m='42910'>challenged</span> <span m='43450'>enough.</span> <span m='44490'>So</span> <span m='44880'>to</span> <span m='45250'>keep</span> <span m='45490'>myself</span> <span m='45870'>challenged,</span> <span m='46195'>it</span> <span m='46520'>keeps me</span> <span m='46780'>more</span> <span m='46990'>engaged</span> <span m='48390'>and</span> <span m='48920'>a</span> <span m='49000'>better</span> <span m='49330'>employee.</span> </p><p><span m='50470'>What</span> <span m='50620'>I</span> <span m='50680'>like</span> <span m='50900'>about</span> <span m='51110'>my</span> <span m='51250'>job</span> <span m='51730'>are the</span> <span m='52190'>people.</span> <span m='54490'>It</span> <span m='54660'>helps</span> <span m='55170'>to</span> <span m='55330'>work</span> <span m='55590'>with</span> <span m='55790'>people</span> <span m='56360'>who</span> <span m='57440'>you</span> <span m='57650'>can</span> <span m='57770'>not</span> <span m='57960'>only</span> <span m='59110'>do a</span> <span m='59320'>specific</span> <span m='59750'>task</span> <span m='60110'>with,</span> <span m='60320'>but</span> <span m='60420'>you</span> <span m='60500'>can</span> <span m='60610'>have</span> <span m='60760'>conversations</span> <span m='61420'>with.</span> <span m='62480'>You</span> <span m='62820'>spend</span> <span m='63360'>a</span> <span m='63420'>lot</span> <span m='63770'>of</span> <span m='63860'>time</span> <span m='65000'>out</span> <span m='65170'>of</span> <span m='65319'>your</span> <span m='65489'>day</span> <span m='65780'>and</span> <span m='65910'>out</span> <span m='66030'>of</span> <span m='66350'>your</span> <span m='66480'>life,</span> <span m='66830'>really,</span> <span m='67140'>at</span> <span m='67330'>work.</span> <span m='68230'>And</span> <span m='68550'>you</span> <span m='68640'>might</span> <span m='68830'>as</span> <span m='68950'>well</span> <span m='69090'>spend it</span> <span m='69460'>with</span> <span m='69620'>people</span> <span m='70820'>you</span> <span m='70980'>can</span> <span m='71510'>have</span> <span m='71710'>lunch</span> <span m='72020'>with,</span> <span m='72720'>can</span> <span m='74410'>talk</span> <span m='74980'>about</span> <span m='75620'>your</span> <span m='75770'>life</span> <span m='76070'>outside</span> <span m='76510'>of</span> <span m='76590'>work</span> <span m='76900'>with.</span> <span m='77360'>It's</span> <span m='77620'>just</span> <span m='79530'>good</span> <span m='79650'>company.</span> </p><p><span m='80730'>Key</span> <span m='80990'>decision</span> <span m='81420'>that</span> <span m='81630'>led</span> <span m='81940'>me</span> <span m='82270'>to</span> <span m='82580'>where</span> <span m='83130'>I'm</span> <span m='83400'>at</span> <span m='83630'>right</span> <span m='83860'>now</span> <span m='84320'>is</span> <span m='84550'>knowing</span> <span m='85220'>when</span> <span m='86300'>to</span> <span m='86510'>leave</span> <span m='86890'>a</span> <span m='87020'>situation</span> <span m='87910'>that</span> <span m='88450'>you</span> <span m='88680'>are</span> <span m='88780'>not</span> <span m='88970'>happy</span> <span m='89260'>with.</span> <span m='91410'>There's</span> <span m='92930'>a</span> <span m='92980'>good</span> <span m='93540'>and</span> <span m='94160'>bad</span> <span m='94610'>side</span> <span m='94920'>of</span> <span m='95130'>being</span> <span m='95520'>a</span> <span m='95620'>loyal</span> <span m='96100'>employee.</span> <span m='97410'>When</span> <span m='97590'>you're</span> <span m='98760'>loyal,</span> <span m='99120'>of</span> <span m='99220'>course</span> <span m='99470'>you're</span> <span m='99570'>giving</span> <span m='99870'>110%</span> <span m='100930'>to</span> <span m='101520'>your</span> <span m='102780'>employer,</span> <span m='103800'>but</span> <span m='104330'>at</span> <span m='104460'>a</span> <span m='104530'>certain</span> <span m='104800'>point,</span> <span m='105210'>if</span> <span m='105240'>you're</span> <span m='105360'>not</span> <span m='105530'>happy,</span> <span m='107160'>your</span> <span m='107360'>loyalty</span> <span m='108020'>can</span> <span m='108240'>kind</span> <span m='108520'>of</span> <span m='108650'>shoot</span> <span m='108950'>you</span> <span m='109680'>in</span> <span m='109800'>the</span> <span m='109880'>foot.</span> <span m='110650'>So</span> <span m='111440'>just</span> <span m='111670'>know</span> <span m='111990'>when</span> <span m='112220'>it's</span> <span m='112460'>time</span> <span m='112800'>to</span> <span m='112940'>move</span> <span m='113200'>on</span> <span m='114750'>and</span> <span m='114910'>not</span> <span m='115120'>let</span> <span m='115280'>anybody</span> <span m='115730'>else</span> <span m='115980'>hold</span> <span m='116190'>you</span> <span m='116310'>back.</span> <span m='117390'>If</span> <span m='117540'>you're</span> <span m='117770'>ever</span> <span m='118040'>around</span> <span m='118190'>a</span> <span m='118260'>job</span> <span m='119520'>where</span> <span m='119800'>you're</span> <span m='120000'>starting</span> <span m='120500'>to</span> <span m='121010'>really</span> <span m='121340'>think,</span> <span m='121700'>can</span> <span m='121980'>I</span> <span m='122070'>be</span> <span m='122300'>here</span> <span m='122500'>for</span> <span m='122620'>a</span> <span m='122650'>little</span> <span m='122830'>bit</span> <span m='123000'>longer,</span> <span m='123510'>and</span> <span m='123650'>the</span> <span m='123690'>answer</span> <span m='124130'>is</span> <span m='124300'>no,</span> <span m='125150'>it's</span> <span m='125370'>in</span> <span m='125480'>your</span> <span m='125690'>best</span> <span m='125990'>interest</span> <span m='126700'>and</span> <span m='127130'>in</span> <span m='127310'>your</span> <span m='127510'>employer's</span> <span m='128039'>best</span> <span m='128340'>interest</span> <span m='128850'>to</span> <span m='128949'>just</span> <span m='129990'>move</span> <span m='130270'>on.</span> </p><p><span m='131270'>I'm</span> <span m='131470'>not</span> <span m='131650'>sure</span> <span m='131940'>if</span> <span m='132050'>it's</span> <span m='132320'>difficult</span> <span m='132820'>to</span> <span m='132960'>get</span> <span m='133330'>a</span> <span m='133600'>job</span> <span m='133940'>in</span> <span m='134010'>my</span> <span m='134160'>current</span> <span m='134500'>industry</span> <span m='134920'>at</span> <span m='135040'>the</span> <span m='135110'>moment.</span> <span m='137320'>I</span> <span m='137410'>think</span> <span m='137610'>it's</span> <span m='137900'>difficult</span> <span m='138300'>to</span> <span m='138410'>get</span> <span m='138670'>a</span> <span m='138770'>job</span> <span m='139290'>as</span> <span m='139470'>an</span> <span m='139590'>administrative</span> <span m='140330'>assistant</span> <span m='140790'>anywhere,</span> <span m='142270'>mainly</span> <span m='142590'>because</span> <span m='144090'>I</span> <span m='144370'>feel</span> <span m='144590'>like</span> <span m='144750'>a</span> <span m='144800'>lot</span> <span m='145020'>of</span> <span m='145110'>people</span> <span m='145450'>can</span> <span m='145710'>do</span> <span m='145860'>this</span> <span m='146070'>job,</span> <span m='146460'>and</span> <span m='147310'>it</span> <span m='147470'>requires</span> <span m='149310'>people</span> <span m='149680'>to</span> <span m='149920'>wear</span> <span m='150560'>many</span> <span m='150890'>hats,</span> <span m='151450'>to</span> <span m='151640'>be</span> <span m='152850'>calm</span> <span m='153290'>under</span> <span m='153530'>pressure,</span> <span m='154730'>and</span> <span m='155070'>to</span> <span m='155180'>be</span> <span m='155330'>able</span> <span m='155510'>to</span> <span m='155640'>multitask.</span> <span m='156630'>So</span> <span m='157370'>I</span> <span m='157470'>feel</span> <span m='157830'>like</span> <span m='158470'>in</span> <span m='159440'>the</span> <span m='159510'>Bay</span> <span m='159650'>Area</span> <span m='160010'>lot</span> <span m='160220'>of</span> <span m='160310'>people</span> <span m='160630'>can</span> <span m='160900'>do</span> <span m='161030'>that.</span> <span m='161770'>So</span> <span m='162070'>competition</span> <span m='162700'>is</span> <span m='162900'>really</span> <span m='163170'>high.</span> </p><p><span m='164250'>My</span> <span m='164390'>work</span> <span m='164650'>life</span> <span m='164890'>balance</span> <span m='165520'>right</span> <span m='165720'>now</span> <span m='166150'>is</span> <span m='168980'>not</span> <span m='169240'>quite</span> <span m='169470'>as</span> <span m='169590'>balanced</span> <span m='169855'>as</span> <span m='170120'>I'd</span> <span m='170250'>like</span> <span m='170480'>it</span> <span m='170610'>to</span> <span m='170700'>be.</span> <span m='171850'>The</span> <span m='171950'>fact</span> <span m='172150'>that</span> <span m='172240'>I'm</span> <span m='172350'>here</span> <span m='172530'>at</span> <span m='172590'>this</span> <span m='172740'>conference</span> <span m='173120'>is</span> <span m='173230'>actually</span> <span m='173560'>a</span> <span m='173610'>good</span> <span m='173790'>work</span> <span m='174010'>life</span> <span m='174230'>balance</span> <span m='175540'>moment,</span> <span m='176590'>but</span> <span m='177600'>it's</span> <span m='179250'>a</span> <span m='179310'>little</span> <span m='179590'>bit</span> <span m='179770'>difficult</span> <span m='180290'>when</span> <span m='180460'>you</span> <span m='180560'>have</span> <span m='180810'>a</span> <span m='180910'>commute,</span> <span m='181720'>or</span> <span m='182120'>when</span> <span m='183220'>you're</span> <span m='183510'>living</span> <span m='183820'>on</span> <span m='183920'>your</span> <span m='184120'>own</span> <span m='184465'>and</span> <span m='184810'>you</span> <span m='184910'>have</span> <span m='185090'>to</span> <span m='185650'>put</span> <span m='186180'>in</span> <span m='186440'>eight</span> <span m='186640'>hours</span> <span m='187020'>of</span> <span m='187180'>work</span> <span m='188240'>and</span> <span m='188410'>then</span> <span m='188620'>go</span> <span m='188800'>home</span> <span m='189240'>and then</span> <span m='189600'>put</span> <span m='189840'>eight</span> <span m='190020'>hours</span> <span m='190400'>of</span> <span m='190550'>housework,</span> <span m='191710'>and</span> <span m='192210'>not</span> <span m='192420'>let</span> <span m='192580'>your</span> <span m='192940'>own</span> <span m='193120'>personal</span> <span m='193430'>responsibilities</span> <span m='194550'>through</span> <span m='194640'>the</span> <span m='194750'>cracks</span> <span m='195160'>after</span> <span m='196110'>a</span> <span m='196580'>day</span> <span m='196930'>of</span> <span m='198620'>taking</span> <span m='198920'>care</span> <span m='199110'>of</span> <span m='199160'>everybody</span> <span m='199550'>else.</span> <span m='199990'>So</span> <span m='201160'>work</span> <span m='201620'>life</span> <span m='201960'>balance</span> <span m='202310'>is</span> <span m='202450'>always</span> <span m='202720'>going</span> <span m='202850'>to</span> <span m='202940'>be</span> <span m='203300'>a</span> <span m='203410'>work</span> <span m='203610'>in</span> <span m='203720'>progress,</span> <span m='204530'>but</span> <span m='205960'>the</span> <span m='206080'>fact</span> <span m='206370'>that</span> <span m='206500'>I</span> <span m='206580'>recognize</span> <span m='207140'>that--</span> <span m='207400'>I'm</span> <span m='207920'>halfway</span> <span m='209380'>there.</span> </p>","file":{"id":688552,"video_id":"","name":"3191-Connie - Admin Assistant IN-DEPTH.mp4","duration":211045,"thumbnail_url":null}});

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