PathSource - DIRECTOR, CONVENTION SERVICES: Showing Clients The Best Of What Boston Has To Offer

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DIRECTOR, CONVENTION SERVICES: Showing Clients The Best Of What Boston Has To Offer

About this video

Lisa loves her leadership position at the Greater Boston Convention and Visitors Bureau. This dynamic combination of hospitality, traveling and tourism is the perfect career for someone who doesn't want to sit at a desk all day.

Degree: Hospitality Administration/Management

Job Title: Director of Convention Services

Employer: Greater Boston Convention and Visitors Bureau

Job Summary: Meeting, Convention, and Event Planners

Job Description

Meeting, convention, and event planners coordinate all aspects of professional meetings and events. They choose meeting locations, arrange transportation, and coordinate other details. Whether it is a wedding, educational conference, or business convention, meetings and events bring people together for a common purpose. Meeting, convention, and event planners work to ensure that this purpose is achieved seamlessly.

They coordinate every detail of events, from beginning to end. Before a meeting, for example, planners will meet with clients to estimate attendance and determine the meeting’s purpose. During the meeting, they handle meeting logistics such as registering guests and setting up audio/visual equipment for speakers. After the meeting, they survey attendees to find out what topics interested them the most.

Meeting, convention, and event planners also search for potential meeting sites, such as hotels and convention centers. They consider the lodging and services that the facility can provide, how easy it will be for people to get there, and the attractions that the surrounding area has to offer. More recently, planners also consider whether an online meeting can achieve the same objectives as a face-to-face meeting.

On-the-Job Training

Short-term on-the-job training

Certification Requirement

Recommended by the Convention Industry Council.

Quick Facts

Average salary

National Statistic Change Location

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$30,000 - $75,000

Projected Job Growth

40 to 50 percent

Typical schedule

Full-time, Long hours

Typical workplace

Office, Indoor

Personal Qualities

Patience, Problem solving skills, Written communication skills, Verbal communication skills, Technical skills, People skills, Organizational skills

Educational Path

Education Requirement

Bachelor's degree

Recommended Education Degree

Bachelor's degree
Master's degree

Recommended Majors

Communication
Marketing
Public Relations
Hospitality
Business

Related Careers

Administrative Services Managers
Food Service Managers
Lodging Managers
Public Relations Managers and Specialists
Travel Agents.

View Detailed Career Data

PathSource provides free English transcriptions for each of our informational interviews on video which will appear here after you have signed in. Our advanced transcriptions are highly interactive. They scroll down automatically as the video plays and users can jump to a specific part of the video by clicking on any word in the transcript.

For a small fee, we offer transcriptions in different languages, making PathSource a great tool for English Language Learners. This feature is currently available for customers in the education field only.

Please contact us at support@pathsoruce.com if you have any questions or would like to get a price quote for advanced transcripts offered in a second language.

P3.instances[0].transcript.parse_transcript_data({"transcript":"Hi, my name is Lisa. I work at the Greater Boston Convention Visitor's Bureau, and I work with groups and organizations that come into a city that are looking to hold their conference at one of our convention centers. And what I do is I help them find anything they can't get directly inside of that convention center. So whether it be help with transportation, hotels, off-site venues, restaurants, attractions, anything that has to do with tourism in the city. A typical day in what I do, it really does vary. Some days I'm at my desk all day, just working on site visits for clients, planning their time when they come in to see what the city has to offer their convention and their attendees. A lot of times I'm not at my desk, and it's bringing those clients who have chosen Boston as their city for their convention, to show them what the city has to offer. So bringing them around so they can see the convention center, the hotels, the restaurants, the attractions. Where their attendees are going to visit while they're here in the city. I went to Johnson & Wales University, so I always knew I wanted to be in the hospitality industry in some aspect. I worked in a variety of hotels in the city of Boston. I worked doing special events at a few museums as well. And then this position at the Greater Boston Convention and Visitor's Bureau really tied everything together, a hospitality background and just working with all the different aspects of travel and tourism in the city. The reason why I chose working in the hospitality industry is because it's never the same thing twice, and there's so many different avenues and aspects of the hospitality industry that are available. I don't like sitting in a desk all day. So there's always something new and exciting going on. If I had to do it all over again, I might have chosen an education that's a little bit more diverse. I definitely went and did something very specialized. Not to say that it was a good education, but I might have just done something that did something, maybe two years of a hospitality education, then maybe two years of something else. What we do isn't rocket science, but it's a lot of people skills, and it's a lot of attention to detail, but a lot of the skills that you learn in other aspects of an education process can certainly be transferred to the hospitality field. ","file":{"id":227211,"video_id":"2707862175001","name":"64523056","duration":131242,"thumbnail_url":null}});