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DIRECTOR OF CAREER SERVICES, IN-DEPTH: Education Opened Up Doors

About this video 

Ricardo, a career services director, describes the challenges of his job, what he likes most, his key decisions, how difficult getting into the industry is, and work-life balance. Ricardo tells us that getting an education, specifically his masters, opened a lot of doors for him. At his level in his field, many companies prefer an applicant with a masters degree.

Degree: International Business - Marketing - Political Science
Job Title: Director of Career Services

Job Summary: Educational, Guidance, School, and Vocational Counselors

Job Description

School counselors help students develop social skills and succeed in school. Career counselors assist people with the process of making career decisions by helping them choose a career or educational program.

On-the-Job Training

None

Additional Info

School counselors must have a state-issued credential to practice. This credential can be called a certification, a license, or an endorsement, depending on the state. Most states require a criminal background check as part of the credentialing process.

Certification Requirement
Required by the American School Counselors Association.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$30,000 - $90,000
Projected job growth
Projected Job Growth
15 to 25 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor
Personal qualities
Personal Qualities
Patience, Problem solving skills, Written communication skills, Verbal communication skills, People skills, Empathy

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='7720'>Same</span> <span m='8070'>answer</span> <span m='8330'>for</span> <span m='8480'>both--</span> <span m='9950'>working</span> <span m='10370'>with</span> <span m='10520'>people.</span> <span m='12580'>So</span> <span m='12720'>what</span> <span m='12920'>I</span> <span m='13000'>like</span> <span m='13440'>the</span> <span m='13650'>most</span> <span m='13970'>of</span> <span m='14130'>my</span> <span m='14280'>job</span> <span m='15130'>is</span> <span m='15770'>that</span> <span m='15980'>I</span> <span m='16070'>get</span> <span m='16260'>to</span> <span m='16370'>meet--</span> <span m='17280'>both</span> <span m='17590'>internally</span> <span m='18210'>here</span> <span m='18475'>with</span> <span m='18740'>the</span> <span m='18980'>students</span> <span m='19210'>that</span> <span m='19300'>we</span> <span m='19370'>work</span> <span m='19660'>with,</span> <span m='21060'>and</span> <span m='21300'>externally</span> <span m='22000'>with</span> <span m='22190'>the</span> <span m='22410'>employers</span> <span m='23130'>and</span> <span m='23220'>the</span> <span m='23300'>companies</span> <span m='23740'>that we</span> <span m='23790'>work</span> <span m='24130'>with--</span> <span m='25300'>just</span> <span m='25890'>a</span> <span m='25910'>whole</span> <span m='26600'>range</span> <span m='27140'>of</span> <span m='27620'>different</span> <span m='27970'>people,</span> <span m='28470'>different</span> <span m='28760'>personalities,</span> <span m='29450'>different</span> <span m='29710'>backgrounds,</span> <span m='32060'>different</span> <span m='32400'>cultures,</span> <span m='33930'>different</span> <span m='34250'>capabilities,</span> <span m='36220'>and</span> <span m='36900'>nothing</span> <span m='37470'>is</span> <span m='37710'>ever</span> <span m='38310'>the</span> <span m='38530'>same.</span> <span m='39030'>Every</span> <span m='39870'>day,</span> <span m='40330'>every</span> <span m='40440'>week</span> <span m='40750'>it</span> <span m='41140'>is</span> <span m='41340'>different.</span> </p><p><span m='47030'>That's</span> <span m='47270'>easy,</span> <span m='48550'>education.</span> <span m='51170'>Furthering</span> <span m='51520'>my</span> <span m='51690'>education</span> <span m='52340'>actually</span> <span m='53420'>opened</span> <span m='53810'>up</span> <span m='53990'>doors.</span> <span m='55840'>I</span> <span m='56000'>work</span> <span m='56230'>in a</span> <span m='56350'>school</span> <span m='56960'>and</span> <span m='57050'>I</span> <span m='57130'>work in</span> <span m='57420'>career</span> <span m='57640'>services,</span> <span m='58120'>so</span> <span m='58240'>I</span> <span m='59326'>often</span> <span m='59720'>say</span> <span m='60170'>career</span> <span m='60460'>services</span> <span m='60750'>is</span> <span m='61010'>the</span> <span m='61110'>bridge</span> <span m='61630'>from</span> <span m='62440'>the</span> <span m='62570'>school</span> <span m='62920'>side</span> <span m='63460'>to</span> <span m='64250'>the</span> <span m='64379'>real</span> <span m='64680'>world,</span> <span m='64944'>in a</span> <span m='65209'>sense.</span> </p><p><span m='65960'>So</span> <span m='67220'>since</span> <span m='67360'>I'm</span> <span m='67650'>an</span> <span m='67730'>education</span> <span m='68230'>buff,</span> <span m='68690'>I</span> <span m='68730'>love</span> <span m='69000'>education,</span> <span m='69305'>I'm</span> <span m='69610'>going</span> <span m='69710'>to</span> <span m='69750'>be</span> <span m='69850'>a</span> <span m='69910'>student</span> <span m='70380'>for</span> <span m='70480'>the</span> <span m='70530'>rest</span> <span m='70760'>of</span> <span m='70800'>my</span> <span m='70930'>life,</span> <span m='71310'>I</span> <span m='71370'>know</span> <span m='71580'>that.</span> <span m='74070'>I</span> <span m='74390'>know</span> <span m='74660'>that</span> <span m='75030'>definitely</span> <span m='76140'>going</span> <span m='76430'>and</span> <span m='76520'>formally</span> <span m='77170'>getting</span> <span m='77600'>my</span> <span m='77820'>post-secondary</span> <span m='79350'>education--</span> <span m='80010'>so</span> <span m='80220'>getting</span> <span m='80410'>my</span> <span m='80520'>bachelor's</span> <span m='80970'>degree</span> <span m='81350'>and</span> <span m='81660'>getting</span> <span m='81900'>my</span> <span m='82000'>master's--</span> <span m='83330'>completely</span> <span m='83950'>opened</span> <span m='84250'>up</span> <span m='84340'>the</span> <span m='84440'>doors.</span> <span m='84910'>I</span> <span m='85440'>was</span> <span m='85620'>on</span> <span m='85710'>a</span> <span m='85770'>good</span> <span m='85990'>path</span> <span m='87370'>when</span> <span m='88250'>I</span> <span m='88540'>went</span> <span m='88760'>to</span> <span m='88850'>school</span> <span m='90140'>and</span> <span m='91430'>really,</span> <span m='92140'>the</span> <span m='92270'>doors</span> <span m='92680'>just</span> <span m='92980'>opened</span> <span m='93320'>up</span> <span m='94390'>as</span> <span m='94570'>far</span> <span m='94850'>as</span> <span m='95580'>opportunities</span> <span m='97150'>of</span> <span m='97370'>growth.</span> <span m='98470'>Not</span> <span m='98630'>within</span> <span m='98830'>the</span> <span m='98910'>same</span> <span m='99160'>company--</span> <span m='100065'>I</span> <span m='100420'>had</span> <span m='100690'>to</span> <span m='100800'>do</span> <span m='101020'>a</span> <span m='101090'>little</span> <span m='101260'>bit</span> <span m='101360'>of</span> <span m='101490'>a</span> <span m='101550'>job</span> <span m='101830'>search</span> <span m='102100'>after</span> <span m='102370'>I</span> <span m='102870'>finished</span> <span m='103370'>my</span> <span m='103650'>master's,</span> <span m='103930'>for</span> <span m='104185'>instance,</span> <span m='104440'>but</span> <span m='106450'>the</span> <span m='106945'>opportunities</span> <span m='107440'>were</span> <span m='107620'>there</span> <span m='108310'>because</span> <span m='108570'>every</span> <span m='108740'>time</span> <span m='109010'>I</span> <span m='109080'>looked</span> <span m='109290'>at</span> <span m='109350'>the</span> <span m='109420'>requirements</span> <span m='110120'>for</span> <span m='110300'>some</span> <span m='110490'>of</span> <span m='110530'>the</span> <span m='110610'>positions</span> <span m='111070'>that</span> <span m='111190'>I</span> <span m='111240'>was</span> <span m='111440'>actually</span> <span m='111750'>seeking,</span> <span m='113190'>it</span> <span m='113660'>always</span> <span m='113870'>says,</span> <span m='115200'>bachelor's</span> <span m='115780'>required,</span> <span m='116205'>but</span> <span m='116630'>master's</span> <span m='117440'>degree</span> <span m='117790'>preferred.</span> <span m='118550'>And</span> <span m='118700'>that's</span> <span m='118870'>just</span> <span m='119360'>another</span> <span m='119670'>way</span> <span m='119910'>of</span> <span m='120030'>saying</span> <span m='120860'>we</span> <span m='120980'>want</span> <span m='121210'>somebody</span> <span m='121460'>with</span> <span m='121600'>a</span> <span m='121640'>master's</span> <span m='122040'>degree.</span> </p><p><span m='128259'>Well</span> <span m='128560'>the</span> <span m='128639'>difficulty</span> <span m='129150'>in</span> <span m='129229'>getting</span> <span m='129430'>a</span> <span m='129490'>job</span> <span m='129979'>in</span> <span m='130440'>this</span> <span m='130600'>industry</span> <span m='131970'>is</span> <span m='133730'>I</span> <span m='133840'>would</span> <span m='134000'>say</span> <span m='136080'>moderately</span> <span m='136495'>difficult.</span> <span m='138155'>As</span> <span m='138570'>everybody</span> <span m='138900'>knows</span> <span m='139650'>with</span> <span m='141770'>things</span> <span m='145520'>more</span> <span m='145940'>relevant</span> <span m='146330'>in the</span> <span m='146440'>news, you</span> <span m='146860'>see</span> <span m='147000'>the</span> <span m='147070'>sequester</span> <span m='148080'>stuff</span> <span m='148350'>going</span> <span m='148560'>on</span> <span m='148690'>with</span> <span m='148820'>government</span> <span m='149340'>and</span> <span m='149360'>everything</span> <span m='149630'>else,</span> <span m='150210'>the</span> <span m='150780'>economy</span> <span m='151240'>is</span> <span m='151800'>kind</span> <span m='151980'>of</span> <span m='152580'>inching</span> <span m='152880'>along.</span> <span m='153240'>It's</span> <span m='153420'>not</span> <span m='153700'>moving</span> <span m='154070'>along</span> <span m='154380'>in</span> <span m='154450'>a</span> <span m='154490'>fast</span> <span m='154810'>pace,</span> <span m='155470'>but</span> <span m='155620'>there's</span> <span m='155810'>always</span> <span m='156050'>this</span> <span m='156220'>business</span> <span m='156590'>side</span> <span m='156850'>of it.</span> <span m='157220'>And</span> <span m='157620'>as</span> <span m='157840'>everybody</span> <span m='158500'>knows</span> <span m='158930'>with</span> <span m='159320'>everything</span> <span m='159580'>that's</span> <span m='159800'>going</span> <span m='160010'>on,</span> <span m='161250'>more</span> <span m='161650'>people</span> <span m='162000'>are</span> <span m='162180'>doing--</span> <span m='163360'>well</span> <span m='163650'>I'd</span> <span m='163780'>say</span> <span m='164080'>less</span> <span m='164480'>people</span> <span m='164780'>are</span> <span m='164880'>doing</span> <span m='165210'>more</span> <span m='165440'>things.</span> </p><p><span m='165960'>So</span> <span m='166865'>with</span> <span m='167340'>the</span> <span m='167440'>downturn</span> <span m='169600'>from</span> <span m='170130'>years</span> <span m='170370'>ago,</span> <span m='170640'>we're</span> <span m='170790'>kind</span> <span m='170950'>of</span> <span m='171020'>like</span> <span m='171660'>turning</span> <span m='171990'>the</span> <span m='172160'>corner</span> <span m='172500'>now.</span> <span m='173120'>But</span> <span m='173320'>I</span> <span m='173370'>think</span> <span m='173590'>that</span> <span m='173870'>companies</span> <span m='174370'>are</span> <span m='174470'>starting</span> <span m='174710'>to</span> <span m='174830'>realize,</span> <span m='175440'>hey,</span> <span m='175740'>we</span> <span m='175900'>can</span> <span m='176210'>do</span> <span m='176550'>a</span> <span m='176650'>lot</span> <span m='176970'>more</span> <span m='177420'>with</span> <span m='177710'>less.</span> <span m='178640'>And</span> <span m='178800'>so</span> <span m='179280'>I</span> <span m='179430'>see</span> <span m='179660'>that</span> <span m='179960'>that</span> <span m='180270'>puts an</span> <span m='180540'>extra</span> <span m='180840'>stress</span> <span m='181370'>on</span> <span m='183010'>people</span> <span m='183330'>to</span> <span m='183460'>understand</span> <span m='183930'>that</span> <span m='184430'>there's</span> <span m='184620'>always</span> <span m='184870'>the</span> <span m='184960'>business</span> <span m='185390'>side of</span> <span m='185830'>it.</span> <span m='186270'>And</span> <span m='186700'>at the</span> <span m='186780'>same</span> <span m='187090'>time,</span> <span m='187400'>you</span> <span m='187530'>cannot,</span> <span m='188570'>and</span> <span m='189620'>I</span> <span m='189770'>say</span> <span m='190010'>this,</span> <span m='190460'>you</span> <span m='190630'>cannot</span> <span m='193355'>negate</span> <span m='194260'>the</span> <span m='194570'>customer</span> <span m='195220'>service</span> <span m='195640'>aspect</span> <span m='196040'>of</span> <span m='196170'>it.</span> <span m='196600'>So</span> <span m='197120'>in</span> <span m='197310'>the</span> <span m='197500'>end</span> <span m='197930'>to</span> <span m='198190'>maybe</span> <span m='198270'>summarize</span> <span m='199090'>as</span> <span m='199350'>a</span> <span m='200560'>quality</span> <span m='201950'>versus</span> <span m='202360'>quantity</span> <span m='203650'>dynamic.</span> </p><p><span m='209589'>Interesting</span> <span m='210078'>question.</span> <span m='211550'>I</span> <span m='211970'>am</span> <span m='212150'>still</span> <span m='213050'>trying</span> <span m='213520'>to</span> <span m='213670'>figure</span> <span m='214180'>out</span> <span m='214390'>if</span> <span m='214490'>there</span> <span m='214700'>is</span> <span m='214800'>such</span> <span m='215080'>a</span> <span m='215160'>thing</span> <span m='215730'>as</span> <span m='215880'>work</span> <span m='216220'>life</span> <span m='216450'>balance.</span> <span m='217890'>But</span> <span m='218440'>I</span> <span m='218550'>get</span> <span m='218760'>the</span> <span m='218830'>question</span> <span m='219240'>and</span> <span m='219340'>I</span> <span m='219660'>understand.</span> <span m='221080'>The</span> <span m='221680'>work</span> <span m='221950'>life</span> <span m='222180'>balance</span> <span m='222800'>is</span> <span m='226350'>a</span> <span m='226410'>challenge.</span> <span m='227070'>It's</span> <span m='227250'>a</span> <span m='227310'>challenge</span> <span m='228090'>in</span> <span m='228380'>that</span> <span m='229980'>the</span> <span m='230800'>technology</span> <span m='231550'>that</span> <span m='231800'>right</span> <span m='232000'>now</span> <span m='232350'>is</span> <span m='232500'>afforded</span> <span m='232970'>to</span> <span m='233080'>us--</span> <span m='233840'>our</span> <span m='234000'>phones</span> <span m='234700'>have</span> <span m='235060'>emails</span> <span m='235470'>coming</span> <span m='235740'>through</span> <span m='236240'>all</span> <span m='237040'>times</span> <span m='237800'>of</span> <span m='238320'>day</span> <span m='238630'>and</span> <span m='238830'>night</span> <span m='239190'>and</span> <span m='239270'>everything</span> <span m='239590'>else.</span> <span m='240580'>It's</span> <span m='240760'>definitely</span> <span m='241050'>a</span> <span m='241120'>decision</span> <span m='241530'>that</span> <span m='241670'>you</span> <span m='241750'>do</span> <span m='241880'>have</span> <span m='242080'>to</span> <span m='242200'>make.</span> </p><p><span m='242845'>I</span> <span m='243140'>remember</span> <span m='244020'>when</span> <span m='244500'>I</span> <span m='244600'>was</span> <span m='244760'>being</span> <span m='244910'>a</span> <span m='244960'>mentored</span> <span m='245520'>when</span> <span m='246760'>I</span> <span m='246790'>was</span> <span m='247200'>young</span> <span m='247570'>in</span> <span m='247650'>my</span> <span m='247790'>career</span> <span m='248420'>path,</span> <span m='248910'>or</span> <span m='248980'>trying</span> <span m='249160'>to</span> <span m='249210'>figure</span> <span m='249490'>out</span> <span m='249770'>to</span> <span m='249950'>do,</span> <span m='250580'>everybody</span> <span m='251010'>always</span> <span m='251330'>used</span> <span m='251510'>to</span> <span m='251600'>tell</span> <span m='251800'>me,</span> <span m='252570'>make</span> <span m='252720'>sure</span> <span m='252940'>you</span> <span m='253070'>leave</span> <span m='253680'>your</span> <span m='256760'>problems</span> <span m='257310'>at</span> <span m='257420'>the</span> <span m='257500'>door.</span> <span m='257959'>Check</span> <span m='258220'>yourself</span> <span m='258620'>at</span> <span m='258700'>the</span> <span m='258769'>door.</span> <span m='259089'>In</span> <span m='259220'>the</span> <span m='259290'>military,</span> <span m='259899'>they</span> <span m='260220'>used to</span> <span m='260470'>always</span> <span m='260970'>tell</span> <span m='261200'>us,</span> <span m='261390'>check</span> <span m='261630'>yourself</span> <span m='261980'>at</span> <span m='262050'>the</span> <span m='262140'>door</span> <span m='262370'>before</span> <span m='262660'>you</span> <span m='262750'>walk</span> <span m='263050'>in,</span> <span m='263310'>so</span> <span m='263490'>that</span> <span m='264010'>you</span> <span m='264180'>work</span> <span m='264440'>day</span> <span m='264570'>can</span> <span m='264710'>get</span> <span m='264850'>started.</span> </p><p><span m='265670'>And</span> <span m='266430'>I</span> <span m='266570'>think</span> <span m='266960'>that</span> <span m='267250'>you</span> <span m='267370'>see</span> <span m='267600'>almost</span> <span m='267890'>a</span> <span m='267930'>reversal</span> <span m='268500'>of</span> <span m='268680'>that</span> <span m='268880'>as</span> <span m='268980'>well.</span> <span m='269860'>I</span> <span m='269880'>think</span> <span m='270050'>that</span> <span m='270210'>we</span> <span m='270350'>must</span> <span m='270800'>force</span> <span m='271140'>ourselves</span> <span m='271680'>to</span> <span m='272520'>almost</span> <span m='272870'>check</span> <span m='273070'>yourself</span> <span m='273500'>at</span> <span m='273580'>the</span> <span m='273680'>doors</span> <span m='274060'>while</span> <span m='274380'>leaving</span> <span m='275080'>and</span> <span m='275300'>making</span> <span m='275570'>sure</span> <span m='275770'>that</span> <span m='275960'>we</span> <span m='276080'>do</span> <span m='276260'>have</span> <span m='276510'>enough</span> <span m='276730'>breaks and</span> <span m='277140'>enough</span> <span m='277510'>time</span> <span m='277920'>for</span> <span m='278100'>family,</span> <span m='279320'>friends,</span> <span m='279910'>and</span> <span m='280130'>some</span> <span m='280310'>of</span> <span m='280360'>the</span> <span m='280520'>downtime</span> <span m='281610'>just</span> <span m='282170'>to</span> <span m='282310'>not</span> <span m='282520'>burn</span> <span m='282760'>out.</span> </p>","file":{"id":227306,"video_id":"2701282644001","name":"66289338","duration":283562,"thumbnail_url":null}});