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REGISTERED NURSE: Making Sure Patients Have The Right Level Of Care

About this video 

This registered nurse is responsible for ensuring that patients are getting the right level of care and for monitoring how long it takes for them to get through their system - essentially that they are getting the care necessary in an effective and efficient manner. This is the job of a Program Manager for Utilization Management and Flow.

School: Pennsylvania State University - Bowie State University
Degree: Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Job Title: Registered Nurse - Program Manager for Utilization Management and Flow

Job Summary: Registered Nurses

Job Description

Registered nurses (RNs) provide and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their family members.

On-the-Job Training

Minimal. Most training comes from coursework, which usually includes work in a clinical setting.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$45,000 - $95,000
Projected job growth
Projected Job Growth
20 to 30 percent
Typical schedule
Typical schedule
Full-time, Long hours, Irregular
Typical workplace
Typical workplace
Indoor, Hospital / Clinic, Military
Personal qualities
Personal Qualities
Detail oriented, Patience, Problem solving skills, Verbal communication skills, Empathy, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='580'>What</span> <span m='780'>is</span> <span m='950'>my</span> <span m='1100'>current</span> <span m='1520'>job?</span> <span m='2070'>I</span> <span m='2310'>am a</span> <span m='2740'>registered</span> <span m='3230'>professional</span> <span m='3560'>nurse.</span> <span m='4430'>And</span> <span m='4490'>my</span> <span m='4660'>title</span> <span m='5140'>is</span> <span m='5280'>program</span> <span m='5770'>manager</span> <span m='6410'>for</span> <span m='6840'>utilization</span> <span m='7680'>management</span> <span m='8270'>and</span> <span m='8440'>flow.</span> <span m='9490'>What</span> <span m='9820'>that</span> <span m='10000'>means</span> <span m='10400'>is</span> <span m='10750'>utilization</span> <span m='11530'>management</span> <span m='11890'>nurses</span> <span m='12535'>look</span> <span m='12820'>to</span> <span m='13020'>ensure</span> <span m='13510'>that</span> <span m='13740'>patients</span> <span m='14210'>are</span> <span m='14260'>getting</span> <span m='14620'>the</span> <span m='14730'>right</span> <span m='15050'>level</span> <span m='15340'>of</span> <span m='15470'>care,</span> <span m='16510'>in</span> <span m='16670'>the</span> <span m='16780'>right</span> <span m='17100'>type</span> <span m='17380'>of</span> <span m='17580'>bed,</span> <span m='18250'>and</span> <span m='18680'>it</span> <span m='18880'>is</span> <span m='19090'>cost</span> <span m='19520'>effective.</span> </p><p><span m='20650'>We</span> <span m='21460'>also</span> <span m='21880'>look</span> <span m='22120'>at</span> <span m='22230'>how</span> <span m='22490'>long</span> <span m='22820'>it</span> <span m='22960'>takes</span> <span m='23340'>for a</span> <span m='23470'>patient</span> <span m='23900'>to</span> <span m='23980'>get</span> <span m='24270'>through</span> <span m='24460'>our</span> <span m='24610'>system.</span> <span m='25690'>Taking</span> <span m='25990'>care</span> <span m='26210'>of</span> <span m='26300'>veterans,</span> <span m='26670'>they</span> <span m='27040'>can</span> <span m='27300'>come</span> <span m='27570'>and</span> <span m='27650'>spend</span> <span m='27960'>the</span> <span m='28030'>whole</span> <span m='28250'>day</span> <span m='28420'>in</span> <span m='28550'>the</span> <span m='28620'>hospital.</span> <span m='29230'>So</span> <span m='29490'>our</span> <span m='29660'>job</span> <span m='30010'>is</span> <span m='30150'>to</span> <span m='30240'>help</span> <span m='30490'>to</span> <span m='30570'>make</span> <span m='30800'>that</span> <span m='31020'>movement</span> <span m='31510'>a</span> <span m='31580'>little</span> <span m='31860'>quicker.</span> </p><p><span m='33120'>My</span> <span m='33690'>career</span> <span m='34400'>educational</span> <span m='35230'>path?</span> <span m='36180'>I</span> <span m='36420'>have</span> <span m='36610'>a</span> <span m='36690'>master's</span> <span m='37270'>of</span> <span m='37350'>science</span> <span m='37930'>in</span> <span m='38090'>nursing</span> <span m='38600'>from</span> <span m='38820'>Bowie State University.</span> <span m='40775'>My</span> <span m='41060'>baccalaureate</span> <span m='41910'>degree</span> <span m='42200'>is</span> <span m='42490'>from</span> <span m='42650'>the</span> <span m='42730'>Pennsylvania State University.</span> <span m='46016'>I</span> <span m='46410'>have</span> <span m='46640'>had</span> <span m='47120'>a</span> <span m='47140'>lot</span> <span m='47440'>of</span> <span m='47530'>in-servicing,</span> <span m='48820'>a</span> <span m='48980'>lot</span> <span m='49240'>of</span> <span m='49370'>leadership</span> <span m='49665'>courses.</span> </p><p><span m='51230'>Being</span> <span m='51490'>here</span> <span m='52030'>at</span> <span m='52250'>this</span> <span m='52500'>conference</span> <span m='53050'>is</span> <span m='53200'>helping</span> <span m='53630'>to</span> <span m='54060'>sharpen</span> <span m='54510'>my</span> <span m='54630'>leadership</span> <span m='55210'>skills.</span> </p><p><span m='56350'>What</span> <span m='56710'>motivated</span> <span m='57350'>me</span> <span m='57480'>to</span> <span m='57600'>take</span> <span m='57890'>this</span> <span m='58180'>job?</span> <span m='59570'>I</span> <span m='60310'>always</span> <span m='60800'>wanted</span> <span m='61170'>to</span> <span m='61280'>be</span> <span m='61510'>a</span> <span m='61550'>nurse.</span> <span m='62360'>And</span> <span m='63000'>what</span> <span m='63200'>I</span> <span m='63260'>found</span> <span m='63660'>out</span> <span m='63820'>when</span> <span m='63980'>I</span> <span m='64050'>got</span> <span m='64290'>older</span> <span m='64690'>was</span> <span m='65690'>that</span> <span m='65870'>my</span> <span m='65980'>mother</span> <span m='66310'>wanted</span> <span m='66680'>to</span> <span m='66770'>be</span> <span m='66930'>a</span> <span m='67050'>nurse,</span> <span m='67230'>too.</span> <span m='67720'>But at</span> <span m='67890'>the</span> <span m='68000'>time,</span> <span m='69200'>it</span> <span m='69380'>was</span> <span m='69670'>very</span> <span m='69900'>segregated.</span> <span m='70680'>And</span> <span m='70820'>she</span> <span m='70990'>would</span> <span m='71100'>have</span> <span m='71190'>had</span> <span m='71440'>to</span> <span m='71550'>leave</span> <span m='71730'>her</span> <span m='71880'>family</span> <span m='72600'>to</span> <span m='72720'>go</span> <span m='72880'>to</span> <span m='72970'>nursing</span> <span m='73410'>school.</span> </p><p><span m='74340'>So</span> <span m='74980'>when</span> <span m='75170'>I</span> <span m='75230'>found</span> <span m='75650'>out</span> <span m='75840'>that</span> <span m='75980'>this</span> <span m='76180'>was</span> <span m='76350'>her</span> <span m='76590'>career</span> <span m='76960'>choice,</span> <span m='77265'>that</span> <span m='77570'>she</span> <span m='77800'>did</span> <span m='78060'>not</span> <span m='78340'>push</span> <span m='78860'>on</span> <span m='79090'>me,</span> <span m='79400'>it</span> <span m='79490'>may</span> <span m='79680'>be</span> <span m='79810'>very</span> <span m='80100'>happy</span> <span m='80600'>to</span> <span m='80720'>fulfill</span> <span m='81190'>both</span> <span m='81580'>of our</span> <span m='81780'>dreams.</span> </p><p><span m='83650'>What</span> <span m='83980'>do</span> <span m='84070'>I</span> <span m='84290'>wish</span> <span m='84550'>I</span> <span m='84650'>knew</span> <span m='84950'>when</span> <span m='85140'>I</span> <span m='85200'>started</span> <span m='85690'>my</span> <span m='85870'>career?</span> <span m='88680'>Nursing</span> <span m='89300'>can</span> <span m='89520'>be</span> <span m='89710'>so</span> <span m='89990'>hard</span> <span m='91350'>and</span> <span m='91540'>so</span> <span m='91900'>draining</span> <span m='92730'>and</span> <span m='92930'>so</span> <span m='93140'>devastating.</span> <span m='93840'>But</span> <span m='94190'>if</span> <span m='94450'>you</span> <span m='94620'>love</span> <span m='94780'>it</span> <span m='95160'>like</span> <span m='95450'>I</span> <span m='95680'>do,</span> <span m='95910'>it's</span> <span m='96110'>well</span> <span m='96390'>worth</span> <span m='96740'>it.</span> </p><p><span m='97600'>Any</span> <span m='97890'>advice</span> <span m='98400'>is</span> <span m='98610'>to</span> <span m='98730'>stick</span> <span m='99110'>with</span> <span m='99400'>it</span> <span m='100280'>and</span> <span m='100360'>go</span> <span m='100590'>as</span> <span m='100670'>far</span> <span m='100930'>in</span> <span m='101190'>school as</span> <span m='101580'>you</span> <span m='101810'>can.</span> <span m='102220'>Because</span> <span m='102640'>it's</span> <span m='102830'>an</span> <span m='102920'>important</span> <span m='103180'>profession.</span> 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